• You’ll support the execution and continuous improvement of Qohash’s security program, ensuring operational excellence and regulatory alignment. • You’ll be part of the Operations team, collaborating closely with Engineering, Product and Customer Success teams to help implement and maintain security and compliance requirements. • You’ll support risk assessments, track identified risks, and help coordinate remediation efforts. • You’ll support and coordinate security audits and compliance efforts, including SOC 2, ISO 27001, ITSG-33, and third-party risk assessments. • You’ll help document and improve security and compliance procedures to support organizational preparedness and resilience. • You’ll maintain security policies, standards, awareness materials, and support internal security training initiatives. • You’ll leverage AI wherever possible to accelerate delivery and standardize processes. • You’ll work remotely full-time, within the province of Quebec or Ontario, with a small number of team get-togethers in either Montreal or Quebec City.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience. This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel. What you'll do: - Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. - Participates in the development of fraud prevention strategies. - Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. - Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. - Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. - Makes recommendations within defined authority guidelines. - Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. - Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. - May serve as a resource team member on specific matters through demonstrated skill or training. - Assists with the delivery of fraud awareness training initiatives in a defined environment. - Handles CAT duty responsibilities as business requires. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma (GED). - 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. - Proven investigatory skills. - Experience obtaining statements from various parties to incidents, witnesses, and suspects. - Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. - Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. - Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. - Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: - SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience. - Strong background with multi-line SIU investigations - Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. - US military experience through military service or a military spouse/domestic partner Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Program Eligibility: - Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree   - Graduating between Spring 2026 - Fall 2028   - Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations) - Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.) - Commit to 20 - 40 hours per week (based on individual business area)  2026 Summer Internship Program Dates: June 8th, 2026- August 14th, 2026 Global Security - Physical Security (Remote): How You’ll CREATE: This department oversees all physical security for UMG - to include all labels globally. This includes facility security standards, employee protection, travel security, investigations, management of people of interest (POIs) as well as running a 24/7 global security operations center. All this comes together under GSO Phy Sec. This information is used to dictate the security level needed to keep our executives, employees and facilities safe. This position would assist with case management, online scam investigations, people of interest investigations, an overall understanding of the Global Security Operations Center (GSOC) and logistics around protective operations. Bring Your Vibe: - Comfortable working with power point - Willingness to think outside the box - Strong attention to detail - Strong organizational skills and efficiency - Ability to multitask and meet tight deadlines in fast- paced, high-pressure environments - High level of integrity - Discretion in handling confidential information - Professionalism in dealing with senior professionals inside and outside the company - A “can-do” attitude - Knowledge of Microsoft Office (Word, Excel, PowerPoint)  - Self-starter - Excellent communication skills - Eager to learn Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Internships Salary Range: $15-$20 per hour The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

• Lead and manage a diverse portfolio of information security programs, ensuring all clients have clear, regularly reviewed plans. • Own the full onboarding lifecycle, ensuring clients start their journey with a completed risk register and a strategic 1-year roadmap. • Maintain a client NPS score of 8.67 or above by delivering exceptional service and partnering with customer success managers. • Act as the primary point of contact, providing transparent, insightful reports on progress and milestones to foster trust. • Ensure all program processes, decisions, and changes are clearly documented for consistency. • Own and enhance delivery team processes to continuously increase service value and quality. • Manage program budgets and resource allocation to optimize efficiency and profitability. • Lead subject matter experts (SMEs) to drive successful outcomes, providing supportive and constructive feedback as a team player. • Proactively identify and manage roadblocks to keep all programs aligned with their defined objectives. • Identify upselling opportunities based on evolving client needs and collaborate with internal teams to drive growth.