Sales Compensation Lead

Location

United States

Posted

53 days ago

Salary

0

Seniority

Lead

Job Description

Sales Compensation Lead

Retool

WHY WE’RE LOOKING FOR YOU: We’re looking for a Manager of Sales Variable Compensation to bring structure, accuracy, and scalability to how we run incentives across our GTM organization. This role sits on a lean, high-impact Revenue Operations team where getting the fundamentals right really matters — and where strong operators can quickly expand their scope. You’ll start by owning and optimizing commission operations end-to-end, ensuring our sales team is paid accurately and on time, every time. From there, you’ll grow into a key partner in shaping compensation strategy — helping design plans that drive the right behaviors and scale with the business. WHO YOU’LL WORK WITH: You’ll partner closely with Sales Leadership, Finance, Accounting, and GTM teams. This role is highly cross-functional and visible, requiring tight alignment across stakeholders to ensure compensation processes run smoothly and support broader GTM priorities. WHAT YOU’LL DO: Operations & Administration (Primary Focus to Start) - Own end-to-end commission operations, including monthly and quarterly calculations, validations, reconciliations, accruals, audits, and payouts — ensuring accuracy, compliance, and timeliness. - Manage and resolve commission inquiries and disputes, serving as the escalation point for complex or sensitive issues. - Administer and optimize Xactly including plan configuration, calculation logic, quota uploads, reporting, and UAT. - Partner cross-functionally to ensure data accuracy and consistency across Salesforce, compensation tools, and reporting workflows. - Maintain and improve documentation, SOPs, participant agreements, and compensation calculators. Plan Design & Strategy (Expanded Scope Over Time) - Support the design and rollout of compensation plans, including quotas, territories, crediting rules, accelerators, SPIFFs, and MBOs. - Partner with Sales Leadership and Finance to align plans with GTM strategy and business goals. - Benchmark programs and support modeling of compensation scenarios to inform planning and decision-making. - Contribute to presentations and insights shared with GTM and Finance stakeholders.  Analytics & Reporting - Build and maintain reports and dashboards to track quota attainment, payouts, and performance trends. - Identify discrepancies, payout anomalies, and opportunities to improve plan clarity or reduce manual effort. - Provide reliable, data-driven insights to support ongoing optimization of compensation programs and processes. THE SKILLSET YOU’LL BRING: - Hands-on experience managing sales compensation operations in an ICM tool (Xactly strongly preferred, or similar platform). - Experience in Revenue Operations, Sales Operations, Strategic Finance, or GTM Strategy & Operations preferred but not required - Strong working knowledge of Salesforce and how it feeds into compensation processes. - Proven ability to run accurate, timely commission cycles with strong attention to detail. - Solid analytical skills and comfort working with large, complex datasets. - Experience partnering cross-functionally with Sales, Finance, Accounting, and GTM teams. - Ability to thrive in a lean, high-impact environment where you can own processes end-to-end. - Clear, effective communication skills — especially when navigating sensitive compensation topics.

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