• Ideal candidate for the Field Service Technician will be located in Chicago or surrounding area. • At Greenbridge, we don’t just service equipment—we keep our customers’ operations running at peak performance. • We are seeking a highly skilled Field Service Technician who thrives in a hands-on, fast-paced environment and takes pride in solving complex mechanical and electrical challenges. • In this role, you’ll be the face of Greenbridge at customer sites, providing expert repair, maintenance, installation, and startup support across a wide range of packaging equipment, including stretch wrappers, shrink wrappers, case sealers and erectors, labeling systems, and strapping solutions. • This is an opportunity for a technically strong, customer-focused professional to make a direct impact. • You’ll troubleshoot sophisticated systems, perform advanced rebuilds, and partner with customers, suppliers, and internal teams to deliver reliable, high-quality service. • Performs repair, maintenance and start up on stretch wrappers, shrink wrappers, case sealing, case erectors, label printer/applicators, strapping equipment and assorted FS products at customer sites and Greenbridge company sites. • Perform setup calibration, testing, trouble shooting of circuits, components, instruments and mechanical assemblies using moderately complex blue prints and electrical schematics. • Perform a variety of sophisticated electronic, mechanical, pneumatic and electro-mechanical tests, repair and maintenance on equipment, assemblies, sub-assemblies and parts to ensure the equipment functions according to the manufactures specifications and or to determine the cause of equipment failure. • Supports systems integration with customers, manufacture/suppliers and other service personnel involving complex machine problems and/or turn-key systems. • Performs complex re-builds and re-manufacturing and participates in application engineering activities. • Manage and maintain an accurate and effective truck inventory and maintains company vehicle, as per company policies and expectations. • Work in unison with Field Service Manager to maximize service call priorities based on service call activity. • Complete field service work orders, to include billing of travel, labor hours, parts and other related items in a timely and accurate fashion. • May provide direction for less experienced team members. • Provide subject matter expertise of Greenbridge packaging systems and related equipment. • Performs product demonstrations and training as needed. • Other related duties and responsibilities as required or assigned by management.

Job DetailsJob Location: Remote - Remote1, OH 00000Position Type: Full TimeEducation Level: Associate's DegreeTravel Percentage: Up tp 75%Job Shift: Standard Business HoursTosoh Bioscience, Inc., based in South San Francisco, CA is a U.S. subsidiary of Tosoh Corporation's Bioscience Division, headquartered in Tokyo, Japan. Established in the United States in 1989, Tosoh Bioscience has become known throughout the Americas for providing sophisticated diagnostic systems to doctor's offices, hospitals and reference laboratories. Tosoh remains at the forefront with a world class network of research facilities, scientists, engineers and customer support specialists. Summary This position reports to the Regional Service Supervisor or Regional Service Manager. This field-based position is responsible for providing onsite service and telephone support of Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area. This position will provide high level service quality while ensuring compliance with all company policies & procedures. This individual will need to maintain an understanding of FDA and ISO quality system requirements. The job requires the individual to be a team player with the ability to function well in a challenging and fast paced environment. Must have strong technical skills; be enthusiastic, positive, dependable and customer focused. Qualifications A minimum of two years field service support of medical equipment or equivalent experience An associate degree in electronics, military technical training, or equivalent education Must have and maintain valid US drivers license and acceptable driving record Must be proficient in Windows 7/8/10 operating software and Microsoft Office; ability to learn and become proficient in other software programs as required Must be able to read and interpret electronic schematics, fluidic diagrams and mechanical drawings Experience using a digital multimeter, have basic electronic soldering skills, and other general electronic technician competencies Solid verbal and written communications skills Good organizational skills and attention to detail in order to maintain all documentation at the highest levels of accuracy using good documentation practices Excellent customer service and problem-solving skills to understand, follow through, and resolve instrument issues and the needs of Tosoh Bioscience customers Possess a sense of urgency to deliver timely results and resolve issues quickly Must be willing to travel overnight and by air as business requires, up to 65% of the time Must live in the service territory Must have the ability to define problems, collect data, establish fact(s) and draw valid conclusions. In addition, the ability to interpret technical instructions in both mathematical and diagram form and deal with abstract and concrete variables Experience working in an FDA or ISO regulated medical device industry Working knowledge of quality system requirements and the willingness to adapt to Tosoh's Quality System Must be willing to submit to random drug test and background check Must pass a physical abilities test Major Duties and Responsibilities While adhering to the policies and procedures of the department and company, the FSE is directly responsible for the installation, repair, periodic maintenance and servicing of Tosoh instrumentation by providing superior service to achieve the highest level of instrument performance. Specific job duties are listed below; Install, troubleshoot, repair and schedule maintenance on Tosoh instruments Overnight and air travel required. Frequency and duration will vary depending on business needs. Travel may be immediate or scheduled in advance. International travel possible and the ability to obtain a valid passport is required Provide cross coverage for other FSE territories & customers as needed Complete all administrative responsibilities in a timely and accurate manner as required by company policy or as directed by management Responsible for the organization, management and control of trunk stock parts inventory Fully comply with all servicing procedures, quality systems requirements and compliance Collaborate with Instrument Service Center (ISC) personnel in remanufacturing of Tosoh instruments Maintain compliance in all work activities Responsible for making travel arrangements (booking hotels, air travel) and other transportation required in supporting Tosoh customers Perform other duties as prescribed by service management Working Conditions This position requires visits to customer sites which are medical facilities. These facilities may have certain requirements which TOSOH representatives must meet to gain access, including the requirement for drug, background, and health screening. Employment is contingent on your compliance with the requirements established by each facility, as evidenced by the results of the required screenings. This position requires personnel to work in on instrumentation which may pose a biohazard risk. The work environment characteristics described here are representative of those an employee encounters in performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fumes, airborne particles, toxic chemicals are all potential elements of risk in performing job tasks related to servicing Tosoh analyzers/instruments. Although Tosoh provides all necessary equipment and training, there is an ever present bio-hazard danger in the work environment. The job requires the employee to work under the following environmental conditions: Work in a biohazard environment Work near moving mechanical parts Work near fumes or airborne particles Work near caustic chemicals Work with risk of electrical shock Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger, handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms, stoop, kneel, carry, and crouch. The employee is occasionally required to climb, balance or crawl. Specific vision abilities required by this job include close vision. Requires the ability to lift to mid-chest 77 pounds or carry up to 50 pounds. Note: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required to be successful. Additional duties may be assigned in the future as required. Reasonable accommodations may be made for those individuals with disabilities in order to perform the essential functions. Tosoh Bioscience, Inc. is an Equal Opportunity Employer M/F/Disabled/VeteransQualifications

Carestream Health Inc. Innovation that sparks imagination. Continue on to your next challenge with us. Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide. At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our team! Compensation: $63, 000 - $79,000 per year *This range reflects Carestream’s good faith estimate to pay fairly as starting wage. Offers will be tailored within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process, as well as geographic market differentials for the position. Position Summary: - You will support the X-Ray Systems business as a Field Service Engineer based in Washington state, preferably Yakima or Tacoma. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. - The Field Engineer services laser printers, networks, CR & DR X-ray imaging equipment, radio fluoroscopy equipment, and other hospital equipment. - The Field Engineer position involves working in the medical imaging field so you will be servicing our customer base primarily in hospitals and imaging centers. - This position involves possible overnight travel and will be based in a home office. - A company provided vehicle, laptop, and cell phone are included. Benefits include an annual incentive plan and a benefits package. - Field Service Engineers need to live within the territory. Position Responsibilities: Customer Ownership - Build credibility and trust with customers by conducting pro-active customer visits. - Provide appropriate, timely, and regular communications to customers and internal key stakeholders regarding customer and equipment issues. - Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process. - Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times. - Understand the customer's business and competitive environment. - Generate revenue growth by offering solutions aligned with the service portfolio. - Teamwork - Adopt, develop, and implement best practices. - Actively seeks to mentor others - Actively participates as a member of the regional work team and works to improve team processes. Compliance - Operate under the required knowledge of State and Federal regulatory requirements. - Adheres to established training, quality, and safety requirements. - Manages company assets effectively in accordance with established processes and guidelines including labor time, parts ordering and returns, tools and test equipment calibration, purchase orders, equipment, company vehicles, business expenditures, etc. - Performs all administrative duties within established and regulatory timeframes including timesheets, service work orders, expense reports, Field - Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. - Independently resolve equipment and customer issues. - Independently complete PMs, FCOs, installations, and all related tasks. - Independently diagnose and resolve electronic, network, and mechanical problems. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. - May be asked to perform service work remotely providing telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners in order to resolve customer equipment issues and initiate escalation, if appropriate. Required Skills & Education: - Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred. - 2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment. - Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products. - Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. - Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions. - Ability to read and interpret schematics and site drawings with minimal assistance. - Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment. - Ability to adapt to changing work requirements in a complex, fast-paced environment. - Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives. - Ability to demonstrate exceptional customer service skills. - Ability to communicate, written and verbally, with various levels of employees and customers. - Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy. Desired Skills: Experience with X-Ray, Complex Medical Device, Knowledge of Carestream Equipment Work Environment: Hospitals, Critical care imaging centers, remote Physical Requirements: - Frequently lifting, carrying, pushing, or pulling up to 20 pounds. Occasionally lifting or carrying items over 70 pounds. - The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays may be required. - Job operates in the hospital/medical environment and remotely from a home office location. - Required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties. Carestream is an Equal Opportunity Employer Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Applying for a job with Carestream All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations Requisition ID: 4716

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Field Service Engineer (Transfusion Service Ambassador) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year - An excellent retirement savings plan with high employer contribution - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity - This position is a remote position - Qualified candidates must currently live in the Knoxville, TN area - Travel up towards 50% What You’ll Work On - Be the representative of Abbott and the Abbott Diagnostics Division (ADD) brand to the customer. The Ambassador operates as primary account management contact with customer account; with a focus to improve economic profitability, increase customer loyalty, secure retention, and drive value expansion. - Act as trusted partner to existing customers. - Build promoters and achieve targeted retention rate. Manage and drive development of accounts according to strategic account plan (value expansion; economic profitability). - Deliver first line support and technical troubleshooting & elevate Level 2+ issues to service specialist to minimize overall cost to serve. Coordinate order; delivery; and billing. - Responsible for implementing and maintaining the effectiveness of the quality system. Retention Rate: - Ensure instrument analytical turnaround time (uptime/repair/maintenance) - Conduct customer business review (KPI reviews) - Manage customer relationship and thoroughly plan; prepare and follow up customer visits (pre-call plan; post-call notes) - Identify customer training requirements - Coach customers and share knowledge (education) - Identify and resolve customer pain points (troubleshooting) - Replenish and control inventory - Build image and brand in eyes of customer - “Sell” or reinforce Abbott’s total solution value offering - Collect and transmit VOC (Voice of Customer) Analytical Turn Around Time: - Assay availability and performance - Instrument installation & commissioning - First line level service/fixes - TSBs – hardware & software upgrades - Proactive monitoring and communication via Abbott Link - Escalation & support - Customer inventory Systems & Tool Management: - CMS Next tickets (opening & closing) - Aforce use and maintenance (CRM) - Paris (reports) Accountability: - Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management. Will interact with Acquisition and Sales Specialist teams; Value Expansion Representative; Area/ Regional Marketing; Customer Support Center and Technical Service; Finance. This position is a very visible and will influence customer purchase decisions. - Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately 3.0MM for US. Considers financial and customer implications as part of decision making. - Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns - Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures. Required Qualifications - Bachelor’s degree or equivalent relevant experience required Preferred Qualifications - Bachelors/Engineering Degree in Biomedical/Electrical/Mechanical Engineering or Medical Technology - Two to four years’ experience relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, field service, technical call center, for Abbott Diagnostics products - Practical experience of interfacing with customers - Troubleshooting/problem solving; ability to succeed in team situations and excel independently, computer skills (Word; Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.), effective communication skills and strongly demonstrated interpersonal skills - Experience providing technical product application and/or hardware support - Strong people management and communication skills - Trouble shooting/problem solving skills Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $31.75 – $63.55/hourIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: TM Transfusion Medicine LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf