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Block

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.

Senior Site Reliability Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 10,001+Since 1990H1B SponsorCompany SiteLinkedIn

Location

California

Posted

59 days ago

Salary

$160.7K - $283.6K / year

Seniority

Senior

Job Description

Senior Site Reliability Engineer

Block

Role Description As a member of the SRE team, you will proactively and reactively improve the reliability of Block's platform and critical infrastructure. You are metrics-driven, systems-oriented, and focused on building distributed platforms that enable safe, scalable product development. You will leverage and continuously improve AI-driven tooling and automation to enhance observability, accelerate incident detection and response, and reduce operational toil. This includes applying AI to incident analysis, alert tuning, and operational workflows. You will participate in primary platform oncall (12 hours per day, one week every few weeks, depending on team size), supporting Block's most critical (Tier 0) services. In this role, you will lead incident command, coordinate mitigation, and drive effective escalation during high-severity events. You Will: - Build and extend platforms to improve system reliability - Work on team goals that encompass reliability for the entire company - Standardize reliability tools across multiple platforms and organizations - Triage, coordinate, and lead stabilization of sev 0–1 incidents - Serve as primary oncall, maintaining structured escalation paths and exercising leadership escalation - Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns - Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis - Design and implement safe deployment patterns (progressive delivery, automated rollback, guardrails) Qualifications - Drive to root cause systems with many moving parts and take the necessary steps to fix them - Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus - Familiarity with AI-driven tooling for observability, incident analysis, or automation - A mindset that naturally reaches for AI to accelerate problem-solving and reduce toil - Experience running production oncall for high-availability systems - Strong incident management skills — structured triage, mitigation under pressure, blameless postmortems - Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation - Monitoring & observability expertise — building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion - Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows - Comfort with vendor/dependency management — maintaining validated escalation contacts reachable within ≤ 5 minutes - Boundless curiosity, autonomy, and a strong sense of accountability - A strong desire to perform and grow as an engineer - 5+ years of software development experience Requirements - Kotlin, Modern Java (11+) - HTTP, JSON, gRPC, and Protocol Buffers - MySQL / Vitess / DynamoDB - Event driven architectures - DataDog - LaunchDarkly - Terraform, Kubernetes, Istio/Envoy - Amazon Web Services Benefits - Healthcare coverage (Medical, Vision and Dental insurance) - Health Savings Account and Flexible Spending Account - Retirement Plans including company match - Employee Stock Purchase Program - Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance - Paid parental and caregiving leave - Paid time off (including 12 paid holidays) - Paid sick leave (1 hour per 26 hours worked, max 80 hours per calendar year for non-exempt employees) - Learning and Development resources - Paid Life insurance, AD&D, and disability benefits

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Recreational clubs, Lunch and learns, Relocation assistance, Remote work program, Restricted work hours, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Abortion travel benefits, Mother's room, Personal development training, Virtual coaching services, Apprenticeship programs, Flexible time off, Floating holidays, Bereavement leave benefits

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