Description About the Role As a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team will critically contribute to ensuring all of customers are equipped to best utilize our products. Location - Hybrid - M,T,TH in office. Austin, TX or Tampa, FL What You'll be Doing - Prepare and deliver technical presentations that explain our products or services to customers and prospects - Guide our customers through the implementation of the NinjaOne solution - Work closely with our sales teams to understand customer requirements and provide sales support - Partner with our account management department to meet the needs of our existing customer - Work a set schedule (8 am - 5 pm) with rotating on-call responsibilities - Take initiative and provide prompt, accurate follow-up to tickets and support call - Troubleshoot Window - Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future release - Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles/solutions and procedures - Actively participate in the design of our consulting processes About You - 2+ Years' experience as a Sales Engineer - Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac - You exercise sound judgment and prioritize based on customer impact - As a lifelong learner you are adaptable to new technologies and embrace change - Polished verbal and written communication skills that deliver messages with a customer first mindset - You skillfully build and maintain relationships, both in-person and virtually - You can work independently and with a team in a global environment - Ability to efficiently multi-task with several tools, work independently and prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures - You are highly organized - Driven and Self-motivated you set the pace for your self and others around you - Customers, clients, and teammates see you as a problem solver that brings all the details to the solution - Bachelor's degree preferred, but not required About us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SC1 #LI-Hybrid #BI-Hybrid

Overview Remote, but Must be Liscensed and Located in AZ Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. Under the direction of the Pharmacist-in-Charge (PIC), the Pharmacist is responsible for the safe, compliant, and efficient execution of pharmacy operations within a regulated mail-order and specialty pharmacy environment. This role ensures full adherence to federal and state regulations, manufacturer program requirements (including REMS), and internal quality systems, while maintaining the highest standards of patient safety, clinical appropriateness, and documentation integrity. The Pharmacist serves as a key contributor to quality assurance, regulatory readiness, and cross-functional coordination with internal teams, prescribers, and external partners. Responsibilities Core Responsibilities - Clinical & Patient Care - Perform prospective drug utilization review (DUR) to assess clinical appropriateness, drug interactions and contraindications. - Provide patient counseling in accordance with federal and state regulations - Communicate effectively with prescribers and care teams regarding therapy optimization and patient needs - Ensure patient safety across all dispensing and clinical activities - Regulatory & Compliance Ownership - Maintain full compliance with State Boards of Pharmacy, federal regulations (e.g., FDA, DEA, HIPAA), and Manufacturer-specific program requirements (e.g., REMS) - Ensure all activities meet audit-ready documentation standards - Identify, escalate, and support resolution of compliance risks or deviations - REMS & Manufacturer Program Execution - Execute workflows in alignment with REMS program requirements, including patient eligibility verification, required counseling and documentation, and data reporting and system documentation - Coordinate with HUBs, manufacturers, and internal teams to ensure program adherence - Maintain strict compliance with drug-specific restrictions and distribution requirements - Quality Assurance & Continuous Improvement - Actively participate in Quality Management activities, including, QA/QC reviews, CAPA investigations and implementation, and deviation identification and reporting - Support continuous improvement initiatives to enhance patient safety, workflow efficiency, and regulatory compliance - Ensure all documentation is complete, accurate, and inspection-ready - Operational Execution (Mail Order / Specialty) - Verify prescription orders for accuracy and completeness - Ensure proper documentation of dispensing activities, patient interactions, and clinical interventions - Support fulfillment workflows including shipment verification requirements, address validation (as applicable), and program-specific distribution rules - Collaborate with pharmacy technicians and support staff to maintain workflow efficiency - Communication & Collaboration - Serve as a clinical and operational resource to pharmacy staff - Communicate effectively with prescribers, case managers, and internal teams (QA, Compliance, Operations) - Escalate patient concerns, errors, or risks appropriately - Professional Development & Accountability - Maintain active, unrestricted pharmacist licensure - Complete all required continuing education (CE) - Participate in ongoing training related to REMS programs, regulatory updates, and internal SOPs and systems - Demonstrate accountability, professionalism, and sound clinical judgment Qualifications Education & Experience - Doctor of Pharmacy (PharmD) preferred (Bachelor’s acceptable) - Experience in: - Mail Order, Specialty, or Managed Care Pharmacy - REMS programs or manufacturer-supported therapies (preferred) Licensure - Active Pharmacist license in Arizona (required) - Multi-state licensure (preferred) (Key states: CA, NC, KY) Core Competencies - Strong clinical judgment and decision-making - High attention to detail and documentation accuracy - Ability to operate in a regulated, audit-driven environment - Effective communication across multidisciplinary teams - Ownership mindset with proactive problem-solving Technical Skills - Ability to navigate multiple systems and documentation platforms - Proficiency in standard computer applications Why Work for Valeris? We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: - Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs - Additional health support, including telehealth and Employee Assistance Program (EAP) services - Company match on Health Savings Account contributions - Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 - Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability - 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting - Paid Time Off (PTO) and Sick Leave to support work-life balance - Team members receive nine paid holidays plus two floating holidays - Opportunities for advancement in a company that supports personal and professional growth - A challenging, stimulating work environment that encourages new ideas - Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace - A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Overview The Staff Customer Success Engineer (CSE) – AI Security Solutions is a post-sales technical leader responsible for ensuring customers successfully deploy, adopt, and realize value from Proofpoint’s AI Security platform. This role serves as a critical bridge between customers, Support, and Engineering—driving implementation, resolving complex issues, and influencing product improvements based on real-world usage. The ideal candidate combines strong cybersecurity expertise with hands-on technical skills and a deep understanding of AI security risks, enabling them to guide customers through secure AI adoption. Key Responsibilities Implementation & Onboarding - Lead post-sale implementation of Proofpoint AI Security solutions, including configuration, integration, and deployment - Design and execute onboarding plans aligned with customer use cases and AI adoption goals - Integrate AI Security capabilities with enterprise environments (endpoints, SaaS, APIs, LLM platforms, and data systems) - Ensure successful go-live and transition to steady-state operations Customer Adoption & Value Realization - Act as a trusted technical advisor to customers on AI security best practices - Drive adoption of key platform capabilities, including AI usage visibility, agent governance, and policy enforcement - Conduct regular technical check-ins, health reviews, and optimization sessions - Help customers operationalize AI security policies and governance frameworks Technical Support & Escalation Management - Troubleshoot complex technical issues across AI Security deployments - Serve as the primary technical escalation point, working closely with Support and Engineering - Reproduce issues, collect diagnostic data, and clearly communicate findings to engineering teams - Advocate for timely resolution of customer-impacting issues Cross-Functional Collaboration - Partner with Engineering to provide feedback on product gaps, bugs, and feature enhancements - Collaborate with Product Management to influence roadmap based on customer needs - Work with Customer Success Managers and Sales Engineers to ensure a seamless customer lifecycle Continuous Improvement & Enablement - Develop and share best practices, deployment guides, and technical documentation - Enable customers on new features and evolving AI security capabilities - Stay current on AI threats, agentic workflows, and emerging security trends Required Qualifications - 5+ years of experience in Customer Success Engineering, Technical Account Management, Support Engineering, or similar roles - Experience in enterprise software deployments on end user devices and cloud environments - Experience in AI Agent development in environments such as Amazon EKS, Google GKE and Azure AKS - Familiarity with networking concepts, including TCP/IP, Proxy, Firewall, CASB and SIEM - Hands-on experience with system integrations, APIs, and enterprise environments - Proven ability to troubleshoot complex technical issues and work cross-functionally with engineering teams - Excellent communication skills with the ability to explain technical concepts to diverse audiences Key Skills - Technical troubleshooting and root cause analysis - Customer-facing communication and relationship building - Solution implementation and integration - Analytical thinking and problem-solving Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: - Competitive compensation - Comprehensive benefits - Career success on your terms - Flexible work environment - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 166,500.00 - 244,200.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 136,200.00 - 199,760.00 USD All other cities and states excluding those listed above: Base Pay Range: 124,100.00 - 182,050.00 USD

Zum nächstmöglichen Zeitpunkt in Vollzeit, 100% remote, Anstellung in Deutschland oder der Schweiz. Wir entwickeln und betreiben seit 1994 digitale Lösungen für anspruchsvolle Prozess- und ITSM-Anforderungen. Für diese Rolle suchen wir jemanden mit klarem Schwerpunkt im operativen Support sowie im Aufbau, Betrieb und in der Administration von Microsoft-Umgebungen – intern und bei unseren Kunden. Wir sind ein kleineres, schlagkräftiges Kernteam mit Hubs in der Schweiz und in Deutschland und arbeiten vorwiegend digital zusammen. Aufgaben Deine Rolle Du unterstützt unsere Kunden dabei, ihre digitalen Prozesse auf der 446 Plattform technisch fundiert und lösungsorientiert zu betreiben: - Produktsupport (1st / 2nd Level) rund um unsere 446 Plattform - Installation und Konfiguration von Kundenumgebungen (On-Prem & Cloud) - Aufbau, Betrieb und Administration von Microsoft-Umgebungen, insbesondere mit Microsoft Entra ID, Microsoft 365 und Windows Server - Umsetzung technischer Kundenanforderungen im operativen Betrieb - Reporting und Datenanalyse innerhalb der Plattform - Dokumentation, Qualitätssicherung und interne Prozessverbesserung - Schulung und Beratung unserer Kunden - Teilnahme an Pikett-Diensten/Bereitschaftsdiensten (ca. 150 Tage/Jahr) nach Absprache Qualifikation Das bringst du mit - Ausbildung oder Studium im Bereich Informatik oder vergleichbare Erfahrung - Gute praktische Erfahrung im Microsoft-Umfeld, insbesondere mit Windows Server, Microsoft Entra ID, Microsoft 365, Active Directory, IIS und Teams - Erfahrung im Aufsetzen, Betreiben, Administrieren und Optimieren von Microsoft-Umgebungen - SQL-Know-how (MS SQL bevorzugt) und Grundkenntnisse in PowerShell oder C# - Strukturierte, lösungsorientierte und kommunikative Arbeitsweise - Deutsch mind. C1, Englisch mind. B2 - Wünschenswert: Microsoft-Zertifizierungen oder vergleichbare praktische Erfahrung im Bereich Microsoft Administration / Cloud Benefits Das bieten wir - Anspruchsvolle Aufgaben mit breitem Praxisbezug - 100 % Remote-Arbeit mit flexiblen Rahmenbedingungen - Direkte Zusammenarbeit in einem kleinen, eingespielten Team - Langfristige Perspektive mit Entwicklungsmöglichkeiten - Eine zur Rolle passende Vergütung Interesse? Senden Sie uns Ihre Unterlagen mit Gehaltsvorstellung und möglichem Eintrittstermin zu. Wir freuen uns darauf Sie kennzulernen!