Proofpoint

• Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction. • Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. • Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. • Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. • Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. • Develop deep understanding of customer’s business and operational needs. • Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management. • Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions. • Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. • Identify and prioritize short term and long-term goals. • Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. • Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. • Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. • Use independent judgment within broad parameters. • Designs and implements solutions to complex problems.

Role Description Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. This role requires interaction with large-scale enterprises at senior levels, as well as with technical staff within traditional IT organizations. The individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have strong technical experience and skills, combined with excellent interpersonal and communication abilities. They must be able to take responsibility and accountability for successful customer engagements and partner technical relationships. This is a highly technical role requiring: - Deep knowledge of Linux and Solaris operating systems - Strong understanding of network configuration - A solid background in email systems Responsibilities also include working in complex product and infrastructure environments, troubleshooting and isolating issues, performance tuning and optimization, training customers, escalating defects, and driving resolution while managing customer relationships. Your Day-to-Day - Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically via remote web conferencing tools - Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation - Deliver training to customers and partners - Provide technical expertise and real-world experience in creating solutions, designs, proof of concepts, and implementations - Drive high levels of customer satisfaction - Act as a strong customer advocate with Marketing and Engineering teams to improve products and ensure successful deployments - Coordinate with internal teams and customers to ensure timely resolution of technical issues and project completion - Define and document best practices, processes, templates, and architectures for use across the organization Qualifications - 5+ years of industry experience in a customer-facing technical role (professional services, sales engineering, or technical support) - Experience in large systems design and project implementation for enterprise email environments - UNIX system administration experience - Broad technical knowledge of Internet products and technologies - Strong understanding of Internet protocols (HTTP, SMTP, IMAP, RFC822, LDAP, PKI) - Knowledge of networking topology, TCP/IP protocols, and network components (firewalls, routers, etc.) - Strong Sendmail and messaging infrastructure administration experience - Ability to work across all organizational levels, both technically and politically Benefits - Competitive compensation - Comprehensive benefits - Career success on your terms - Flexible work environment - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities

Title: Senior Professional Services Consultant - Data Security Location: Arizona Maine Delaware Connecticut Idaho View Fewer Locations locations Cordoba, Argentina Georgia Job Description: About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The Senior Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including: - Endpoint DLP - Insider Threat Management (ITM) SaaS - Email DLP - Cloud Application Security Broker (CASB) - SaaS Isolation & Adaptive Access Control (AAC) - Data Security Posture Management (DSPM) - Insider Threat Detection (ITD) - ITM On-Premises - Proofpoint Isolation This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, along with experience in third-party DLP solutions (Microsoft and Symantec) to support migrations to the Proofpoint Data Security Posture Platform. Proofpoint Consultants are service delivery experts who align client business priorities with data protection strategies. As subject matter experts in information security models, best practices, and operational strategies, they reduce client risk by mapping technology to organizational processes and resources. This is a critical, highly visible role supporting several of Proofpoint’s top accounts. The Consultant must be confident working with technical resources, analysts, project sponsors, and executive stakeholders, delivering strong communication through product deliverables, meetings, workshops, and briefings. The role also requires the ability to work with non-technical stakeholders to develop technical and business requirements for custom data security programs. Your Day-to-Day - Scope engagements by assessing client operations and business processes, gathering requirements, and recommending optimized Proofpoint solutions - Provide strategic program design solutions to help clients identify, protect, monitor, and manage sensitive data and users - Collaborate with Professional Services, Support, Engineering, and Product teams to resolve customer concerns and escalations - Partner with the sales organization to ensure customer needs are met and satisfaction remains high - Present updates to management, highlighting risks, challenges, and proposed solutions What You Bring to the Team - 8+ years of industry experience in a customer-facing role - 8+ years of experience in IT consulting or related fields - Familiarity with data security domains, including: - Insider Threat Management - Endpoint Security - Cloud Security - Data Security Posture Management - Identity Threat Detection - Strong executive-level communication skills (written and verbal) - Excellent organizational skills with attention to detail - Proven commitment to exceptional client service, both in-person and virtually - Ability to manage multiple projects simultaneously through completion - Demonstrated experience identifying and mitigating escalations - Strong English proficiency for both technical and non-technical communication Desired Skills - Proficiency in Active Directory (GPO management) - Experience with identity security tools and knowledge of identity-centric indicators of compromise and deception-based detection - Basic understanding of cloud platforms (AWS, Azure, GCP) - Basic scripting knowledge (Bash, PowerShell, Python) - Basic understanding of Linux infrastructure - Exposure to Microsoft or Symantec DLP solutions Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: - Competitive compensation - Comprehensive benefits - Career success on your terms - Flexible work environment - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD

• Develop and implement strategic sales plans (short term and long term) to achieve corporate goals in the assigned market • Identify and analyze business opportunity, and formulate plans to capture the opportunity and deal with problems • Contact prospective customer/partner companies to further explore business opportunities and manage negotiations • Develop and maintain key business relationships across a broad sphere of influence, both internally and externally • Logistics management in daily order

• Responding to technical support ticket and providing remote support to customers • Working with customers to find diagnose and resolve technical issues within specific response guidelines. • Manage product escalations, function as a liaison between customers, and various levels of product engineering. • Installing/Upgrading software related to this product area. • Diagnosing and troubleshooting the ticket issues that can be related to software, networking, and hardware. • Documenting work in the ticketing system (Salesforce experience preferred)

Role Description Proofpoint is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning a strategic group of resellers and VARS. This role serves as the GTM engine behind our partner-led growth, accelerating pipeline through targeted co-marketing programs, strategic field activations and scalable partner enablement. You’ll work directly with high-growth partners to expand Proofpoint’s reach, strengthen brand presence and amplify sales momentum across diverse markets. We’re looking for a marketer who can think strategically, execute flawlessly, operate across cultures and serve as the connective tissue between Sales, Channel and Marketing. - Develop and execute national channel marketing plans with strategic partners, aligning programs to sales priorities and supporting growth across enterprise, commercial, and SMB segments. - Build and maintain deep relationships with our strategic partners and their partner marketing teams to drive pipeline through targeted co-sell campaigns. - Activate Partner Development Funds strategically, maximizing ROI and maintaining compliance. - Work with our channel sales teams to align programs to active co-sell priorities and territory plans. - Participate in forecast calls, QBRs, and pipeline reviews as an accountable marketing owner. - Collaborate with product marketing to ensure Proofpoint specific messaging reflects the partner narrative and their buyer problems. - Develop content and enablement assets that partners will use, built around their selling motion. - Define, track, and report on KPIs aligned to partner sales outcomes, including pipeline, partner led revenue, and campaign performance. Qualifications - 8+ years of experience in a Partner marketing role, such as channels, Resellers, Tech (ISV), and SI partnerships. - Experience in marketing Technology and SaaS businesses will be a bonus. - Ability to bring multiple teams together to drive co-marketing campaigns. - Creative thinking, self-driven & having a customer-centric mindset. - Possess strong project management and organizational skills, demonstrating the ability to prioritize tasks effectively, consistently meet deadlines and adeptly manage multiple projects simultaneously. Benefits - Competitive compensation. - Comprehensive benefits. - Career success on your terms. - Flexible work environment. - Annual wellness and community outreach days. - Always on recognition for your contributions. - Global collaboration and networking opportunities. How to Apply Interested? Submit your application along with any supporting information - we can’t wait to hear from you!

• Collaborate with the sales team to develop and execute targeted account penetration strategies • You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio • Occasionally assist in professional services deployments and technical training, and present or attend industry seminars and/or trade shows • Provide valuable customer insights and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams • Work with our Channel team to help support and enable our Distributors and Resellers • You will become an expert in Email Security, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape • Occasional travel required.

• Partner with account teams to develop and execute targeted account strategies across the New England region. • Build trusted relationships with customers and prospects, serving as their primary technical advisor throughout the evaluation process. • Deliver compelling, value-driven product demonstrations tailored to customer requirements and business outcomes. • Lead technical discovery with security, IT, messaging, data protection, and AI compliance teams. • Plan, execute, and manage Proofs of Concept, production evaluations, and technical validation activities. • Design and champion complex human-centric, data-centric, and AI-aware security solutions across the Proofpoint portfolio. • Develop expertise across key areas including email security, advanced threat protection, data security, cloud collaboration security, AI governance, and agentic AI security.

• Become an expert in the Human & Agent-centric Security Platform, specifically Collaboration Security, Data Protection, Security Awareness and Governance • Collaborate with the Eastern Europe (AM’s) to develop and execute targeted account penetration strategies, and own associated the technical sales process - including discovery, proposals, presentations, demonstrations and proof of concept • Design and champion Human & Agent-Centric Security solutions (including integration with 3rd party products) to yield the technical win and demonstrate business value • Proactively build genuine relationships, credibility and trust with existing customers outside the sales cycle to encourage adoption and identify potential pipeline. Includes threat updates, Customer Business Reviews (CBR’s), roadmap updates, etc. • Provide valuable customer insight and real-world feedback to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions as the best in class. • Present at or attend industry events and/or trade shows when required

Role Description The members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single day. As a Sales Engineer working with Enterprise accounts in Switzerland, you will be one of the most important members of the Proofpoint sales team. After initial onboarding and regular product training, you will become a trusted advisor to our Account Managers in region, as well as our current and future customers. As a technical liaison and subject matter expert on all things Proofpoint, you will help to deliver People-Centric solutions that protect against today’s cyber threats. You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story may include: - Onsite product demonstrations - White-boarding sessions - Mini-trainings - Lunch-n-learns - Threat assessments - Production evaluations Your day-to-day responsibilities include: - Acting as the Technical Sales Lead throughout the pre-sales process - Collaborating with the sales team to develop and execute targeted account penetration strategies - Designing and championing complex People-Centric Security solutions encompassing the entire Proofpoint portfolio - Providing valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams - Presenting at or attending industry seminars and/or trade shows when required - Becoming an expert in Email Security, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape Qualifications - Proven hands-on experience in a customer facing role, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry - Proven experience in either secure messaging, data security, network security, endpoint, NOC/SOC or MSP-related cybersecurity - Track record developing and maintaining customer relationships with large (Enterprise) clients/organizations - Excellent communication skills and comfortable presenting to individuals and/or teams including technical staff and C-suite executives - Ability to work independently, adapt quickly and maintain a positive attitude - Exposure to at least two of the following skill sets are recommended: - Enterprise email solutions such as Exchange, G-Suite, Lotus Domino, O365 or working knowledge of SMTP - Email authentication (SPF, DKIM, DMARC) - Advanced Persistent Threats (APT) Protection - IT security, vulnerability or risk assessments, and policy enforcement - Data Loss Prevention (DLP), compliance and data privacy - Cloud security and shadow IT knowledge - Fluency in English and local regional Language (French) is essential. Requirements - Degree in Computer Science preferred, but not required - CISSP or other industry certification is beneficial - Experience as part of a sales team or a desire to take your career in that direction - Enthusiasm for cyber-security and related security standards and frameworks like ISO, NIST and MITRE - Strong knowledge of underlying protocols such as TCP/IP, HTTP, DNS, SMTP and others Benefits - Competitive compensation - Comprehensive benefits - Career success on your terms - Flexible work environment - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities