Position Overview The Salesforce QA will play a key role in ensuring the quality, reliability, and performance of Salesforce-based applications. This role involves designing and executing detailed test cases, validating business requirements, and supporting all phases of the Quality Assurance (QA) lifecycle. The tester will collaborate closely with business analysts, developers, and client teams to identify defects, ensure adherence to quality standards, and deliver high-performing solutions. The ideal candidate will have a strong understanding of Salesforce environments, with 6+ years of of experience, testing methodologies, and SDLC processes, with the ability to work independently or within a collaborative team setting in both Agile and Waterfall models. Key Responsibilities - Conduct medium complex technical QA activities related to the Application Under Test (AUT). - Understand the existing process, analyze users' requirements, and document requirements. - Prepare testing and reporting documentation such as Test Plans, Test Strategy, and Test Exit Reports throughout the software development lifecycle. - Develop test scenarios and write detailed test cases. - Create and maintain a Requirement Traceability Matrix (RTM). - Track defects to closure and maintain an up-to-date defect repository. - Work independently on assigned tasks and complete deliverables within timelines. - Collaborate with internal teams and client stakeholders to ensure quality standards are met. - Support the implementation of quality improvement initiatives for future applications or projects. - Communicate effectively with the Team Lead to facilitate informed decisions on progress. - Adapt to new technologies and project requirements as needed. - Perform Functional Testing, Regression Testing, System Integration Testing, and support User Acceptance Testing (UAT). Technical and Soft Skills Requirements: - Knowledge of Salesforce Clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.). - 6+ years of experience in Salesforce - Experience with Salesforce Public Sector Solutions or grant management/grant-making platforms is highly desirable. - Experience or knowledge of OmniScripts is an added advantage. - Strong understanding of the QA lifecycle including test planning, test strategy, test case design, and execution. - Experience with manual and functional testing including data preparation, execution of test cases, and validation of results. - Understanding of Software Development Life Cycle (SDLC) in Agile or Waterfall environments. - Strong analytical skills and the ability to quickly understand complex business and system requirements. - Strong communication and collaboration skills with the ability to work effectively in a team environment. Nice to have: - Knowledge and experience in at least one programming language. - Salesforce certifications- Mandatory - ISTQB / ISEB certification. Location: Canada, Remote (Eligible for candidates currently residing in Canada)

• Conduct thorough audits of new agents, branch, and producer sign-ups in Salesforce • Review documentation for completeness and accuracy • Ensure compliance with policies and regulatory standards • Identify errors in onboarding processes • Track audit findings and maintain error logs • Generate audit reports on issues and trends • Escalate critical discrepancies or compliance breaches • Participate in calibration sessions for audit evaluations • Recommend process improvements

• Design and deploy AI agents capable of autonomously playing through our HTML5 games to validate core loops, progression logic, and edge cases. • Build an automated "AI Bug Hunt" system that continuously explores daily builds to identify physics glitches, UI overlaps, and rendering anomalies across mobile browser environments. • Integrate QA deeply into Wolf's AI-driven development process, writing the test parameters, prompts, and acceptance criteria that our AI coding tools use to generate game features. • Implement automated AI code reviews that scan incoming pull requests for performance bottlenecks, memory leaks, and mobile web anti-patterns before human review. • Develop automated systems to simulate and test device fragmentation — iOS Safari memory limits, Android Chrome touch latency, variable network speeds. • Embed AI QA gates directly into the CI/CD pipeline, halting builds that fail automated visual or state-based checks. • Run structured internal play-test sessions for rapid prototypes, translating subjective design feedback into objective, testable parameters. • Reduce manual regression testing by 90% through AI-augmented end-to-end testing.

Days M-F, Remote This position exists to support Revenue Cycle Services' Total Quality Management team. This position will be responsible for performing various quality reviews, preparing and providing feedback to operational team members as well as other departments, and assisting in the development of Standard Work for team members. This position will help to ensure the accuracy and completeness of clinical medical record documentation and clinical coding as it pertains to assignment of patient status, documentation of care provided, support of billing for services provided and affect that data has on hospital reporting. This position will also be very involved in various quality initiatives across the Indiana University Health system. Key responsibilities/duties of this role - Facility Coding Quality Must Haves - 3-5 years facility Coding experience required. Knowledge with Inpatient, Outpatient, and ED preferred Other Requirements - Requires RHIA, RHIT, CCS, CCS-P, CPC, CIC, or COC, or an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license., ASN required, BSN preferred (based on position/focus). - Requires High School Diploma. - Associate or Bachelor Degree in Health Information Management, Coding, Nursing or Finance is preferred. - Six Sigma or Lean Six Sigma training preferred. - Requires 5+ years? experience in revenue cycle operations in various positions related to utilization management, coding, billing, collections, payment adjustments, auditing, denial management and medical record completion. - Requires ability to read, understand and interpret medical records and other treatment documentation. - Requires a high level of interpersonal, problem solving, and analytic skills. - Requires effective written and verbal communication skills in both individual and group settings to ensure professional correspondence and presentation to all levels of individuals within the organization (operational team members, leadership ? internal and external to Revenue Cycle, clinicians, physicians, auditors and other external individuals/groups). - Requires the ability to establish and maintain collaborative working relationships with others. - Requires ability to set and adjust defined priorities as necessary and to process multiple tasks at once. - Requires strong attention to detail, problem solving and critical thinking skills. - Requires ability to work with and maintain confidential information. - Requires proficiency in the use of Microsoft Office applications (Word, Excel, PowerPoint, OneNote, Visio & Access). - Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. - IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. - A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. - With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. - Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.