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Quality Assurance Auditor
Location
Colombia
Posted
58 days ago
Salary
$3,200K / month
Seniority
Senior
Job Description
Quality Assurance Auditor
PORCH 💚
• Conduct thorough audits of new agents, branch, and producer sign-ups in Salesforce • Review documentation for completeness and accuracy • Ensure compliance with policies and regulatory standards • Identify errors in onboarding processes • Track audit findings and maintain error logs • Generate audit reports on issues and trends • Escalate critical discrepancies or compliance breaches • Participate in calibration sessions for audit evaluations • Recommend process improvements
Job Requirements
- Strong auditing and analytical capability
- High attention to detail
- Interpret and apply onboarding policies and procedures
- Communicate audit findings clearly
- Analyze onboarding activity
- Utilize Salesforce and related onboarding systems
- Leverage Excel or reporting tools
- Experience working with global and/or US based business teams
- Excellent written and communication skills in English
Benefits
- Health insurance
- Paid initial training
- Ongoing training
- Support from team
- Work/Life Balance: 100% remote work
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