Position Profile Account Manager 2, Target The Account Manager 2 (AM2), Target is responsible for solving critical business challenges and cultivating new and expanded customer relationships within assigned accounts. This role focuses on deeply understanding the customer’s operating environment and aligning Ricoh solutions to their mission-critical goals through consultative selling, strong relationship building, and strategic account management. This position requires outside sales with weekly on-site customer visits to support relationship development, opportunity discovery, and solution delivery. Job Duties and Responsibilities Business Development & Account Growth - Execute business development strategies to grow new and existing accounts. - Conduct weekly on-site customer visits as part of an outside sales role to strengthen relationships and uncover opportunities. - Identify and engage decision-makers and influencers to generate sales opportunities and increase Ricoh’s market share. - Solve critical customer business challenges, both known and uncovered through research, discovery, and consultative questioning. - Understand how customers buy, not just what they buy, focusing on business needs rather than predetermined products or services. Customer Engagement & Solution Positioning - Differentiate Ricoh’s ability to accelerate digital transformation through compelling storytelling aligned to Ricoh’s portfolio. - Assess customer environments to identify opportunities for extending and expanding core services across the enterprise. - Articulate how customer buying decisions impact overall financial and operational performance. - Develop and confidently deliver persuasive presentations, both in-person and virtually. - Maintain a strong understanding of Ricoh’s current solutions and offerings. Communication & Collaboration - Demonstrate excellent verbal and written communication skills. - Collaborate effectively with internal stakeholders to support customer success. - Build credibility and influence across customer and internal teams. Qualifications (Education, Experience, and Certifications) - Bachelor’s degree or equivalent professional experience required. - 3+ years of demonstrated business development or consultative sales experience required. - Experience within an IT and/or software services environment preferred. - Understanding of document workflow solutions and business processes preferred. - Foundational knowledge of profit and loss (P&L) components. - Proven ability to research and analyze customer environments to enable meaningful business conversations. - Ability to manage multiple accounts simultaneously while maintaining exceptional attention to detail. Knowledge, Skills, and Abilities - Demonstrated success leveraging collaboration to build influence and drive results. - Solid understanding of solution design and consultative selling methodologies. - Ability to bring thought leadership to customer engagements. - Proven capability to develop and maintain professional relationships with key stakeholders. - Strong learning agility and adaptability in a changing environment. - Ability to navigate customer approval processes and build internal sponsors and advocates. - Strategic mindset for creating and executing account growth plans. Working Conditions, Mental and Physical Demands - Primarily an office and field-based role with adequate lighting, ventilation, and typical noise levels. - Outside sales role requiring weekly customer site visits and approximately 20% travel, including occasional overnight travel. - Work assignments are varied and require the ability to interpret and apply complex information. - Minimal physical exertion; work is mostly sedentary but may include walking, standing, bending, and lifting objects typically under 10 lbs. - Requires moderate dexterity and regular use of standard business tools (computer, keyboard, phone). Disclaimer The statements above describe the general nature and level of work performed by individuals in this position and are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the role. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: - Choose from a broad selection of medical, dental, life, and disability insurance options. - Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. - Augment your education with team member tuition assistance programs. - Enjoy paid vacation time and paid holidays annually - Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

• Achieve territory sales objectives in assigned geographical area by developing and executing an effective sales plan by actively managing the territory with a growth mindset. • Develops leads for new business in all area/channels of opportunity. • Travels throughout assigned territory to call on hospitals, physician offices, and birth centers, and provide clinical/product technical support. • Maintain pricing integrity & contractual agreements that are consistent with company policies. • Successfully complete training requirements of the products and the clinical & surgical applications within service portfolio; maintain proficiency in current product, market, and disease state knowledge across the product portfolio; includes knowledge of competing products and services. • Effectively leverage data analytics to enable territory management efficiency and inform decisions. • Represents CSI at local, regional, and national meetings and conventions as required. • Ensures that all administrative tasks (i.e., training modules, expense reports, business plans, database/CRMs, Power BI updates, etc.) are completed promptly and accurately. • 50% Travel; Overnight and occasional weekend trade show travel. • Must have a valid driver’s license.

• The Territory Manager (TM) is accountable to achieve sales goals in the assigned territory by delivering adoption of 2D and 4D intracardiac echocardiography in structural heart procedures and market share growth, as well as other key metrics. • The TM is also responsible for developing the structural heart imaging market within their territory by identifying new procedural opportunities, expanding ICE adoption into new IC programs, and driving transition from TEE-dependent workflows toward ICE-guided procedures. • The TM is responsible for building and maintaining mutually beneficial relationships with physicians, hospital and Cath lab staff, and key opinion leaders to grow and develop business. • The TM acts as the territory quarterback and indirectly leads a pod team including Ultrasound Clinical Account Specialists (UCASs) and partners with Regional Business Directors (RBDs) to ensure alignment and coordination in meeting business objectives. • The TM is responsible for managing all aspects of the customer group, which may include members of large hospital systems/IDNs, as well as teaching and community hospitals. • The TM influences clinical and non-clinical stakeholders within assigned account base to support the use of BWI ultrasound products. • The TM approaches each customer from a total account management perspective, by leveraging resources appropriately, collaborating with internal and external partners, including stakeholders such as HCPs, Administrators, C-Suite, Quality, Case Management, and other emerging influencers. • This role is pivotal in developing and executing strategic sales plans, fostering strong customer relationships, and ensuring operational excellence. • The primary focus of this role is to lead the commercial "pivot" from TEE-dependent procedures to ICE (Intracardiac Echocardiography) as the imaging modality of choice.

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role The Senior Oncology Account Manager builds and maintains strong professional relationships with key customers and stakeholders in private practice, medical group practices, hospitals/academic medical centers, office, and ancillary staff involved in the care of cancer patients. The Senior Oncology Account Manager is a clinical and business leader who represents the values of Genmab by providing approved, disease and product information and resources to key decision makers and stakeholders within their assigned territory. Responsibilities: • Effectively support Genmab’s Oncology portfolio in the U.S. marketplace • Responsible for meeting or exceeding assigned sales goals for the territory by effectively positioning the benefits and use of Genmab’s products for appropriate patients • Demonstrates effective time management by focusing efforts on engagements that drive brand value, prioritizing activities that make a difference for patients. • Develops and implements robust territory business plans centered on performance; meet or exceed territory productivity requirements o Demonstrates the ability to flex between virtual and in-person engagements and develop business plan considering account communication preferences o Demonstrates the ability to analyze key market data points and action insights into effective business planning • Develops strong and long-term relationships with customers in all assigned accounts, continually challenging customers with value-based solutions • Represent Genmab’s brands in a professional, compliant, ethical, and effective manner • Demonstrates thorough understanding of disease states, Genmab’s brands and relevant competitor products and shows the ability to articulate value through all communication mediums (i.e. digital, live, etc.) • Demonstrates a high proficiency of the broader reimbursement environment; possesses a deep understanding of the reimbursement and fulfillment pathways for injectable medications • Demonstrates highly effective territory management and superior selling competencies • Demonstrates the ability to creatively gain “access” to customers in the modern landscape • Fosters team effectiveness and accomplishments of shared goals by sharing knowledge, experience, and information • Effective management of territory resources and budget • Complies with all laws, regulations and policies that govern the conduct of Genmab U.S. staff Requirements: • Minimum of BS/BA Degree in any area/discipline • Five or more years sales experience in Pharmaceuticals; Minimum 3 years demonstrated success in the Oncology marketplace. Hematology experience preferred. • Hematology/Oncology launch experience • Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals • Demonstrated strong business analytics to understand and analyze business and market drivers, and develop, execute, and adjust territory business plans • Demonstrated skills at building and maintaining professional relationships with key customers, office staff, and others in the customer influence network • Demonstrated ability to work effectively in matrix teams • Demonstrated track record of developing self to drive and enhance performance • Must be proficient in the following applications: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Teams, Veeva, etc. • Must be flexible, able to manage multiple tasks, and have strong attention to detail • Ability to effectively communicate with customers, internal and external contacts at all levels • Excellent organizational, written, and verbal communication skills a must • Demonstrated commitment to operating in alignment with industry laws regulations and high ethical standards • Must live within the assigned geography For US based candidates, the proposed salary band for this position is as follows: $160,000.00---$240,000.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you’re joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: - 401(k) Plan: 100% match on the first 6% of contributions - Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance - Voluntary Plans: Critical illness, accident, and hospital indemnity insurance - Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave - Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support - Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You - You are genuinely passionate about our purpose - You bring precision and excellence to all that you do - You believe in our rooted-in-science approach to problem-solving - You are a generous collaborator who can work in teams with a broad spectrum of backgrounds - You take pride in enabling the best work of others on the team - You can grapple with the unknown and be innovative - You have experience working in a fast-growing, dynamic company (or a strong desire to) - You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you’re in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab’s vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO®) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab’s policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.