• Develop and complete a plan prioritizing across accounts to build a success roadmap that exceeds the quota • Perform outbound prospecting activities to generate new business • Maintain an active pipeline of forecasted sales to meet objectives • Collaborate cross-functionally to manage the sales cycle • Build strong relationships with customers by understanding their needs

Title: Senior Account Executive, Government Location: Pennsylvania, West Virginia, New Jersey, USA time type: Full time job requisition id: JR109705 Job Description: Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Title: Sr. Account Executive, Government Department & Team: Public Sector; State & Local Government Would you like to own driving revenue growth for the leader in Customer Experience for the State & Local Government market? Do you have the communication skills, sales methodology and forecasting rigor, commitment to pipeline and demand generation, business acumen, key relationships, industry experience, and technical background necessary to further the Genesys brand? Summary: Genesys is hiring talented sales professionals in the State & Local Government market. This group within Genesys offers a creative, fast-paced, entrepreneurial work environment where you'll be at the center of Genesys' innovation and reinforce our position as the Top-Rated Gartner Quadrant CX Platform in our fast-growing industry. As a senior seller, you'll be responsible for growth and adoption among existing accounts while securing net new customer business. You will be expected to arrive with a rigorous commitment to MEDDPICC, prospecting, market and territory development, mutual action plans, and a propensity for action. The successful seller will arrive with established relationships in our industry and further build a deep business and technical network through your knowledge of these industries' trends and environments including the funding and procurement processes. Key Responsibilities: - Drive revenue, market share, and exceed new pipeline targets in your defined geographic region. - Effectively lead and manage active sales opportunities with prospects and customers with the Genesys Way of Selling (MEDDPICC). - Understand acquisition and procurement rules and processes to guide new customers through buying. - Accurately forecast and exceed monthly, quarterly and yearly revenue targets - Build, maintain, and iteratively evolve Territory Plans to crystallize and focus your strategy and priorities of work which align to Genesys' strategic direction, including the development and management of a robust sales pipeline by engaging with prospects, partners, and key customers. - Collaborate and build strategically with Genesys Partners, including our Value-Added Resellers (VAR), Integrator, AppFoundry, and Carrier channel partners to align on building a greater awareness to our solutions in the industry, conduct effective and streamlined opportunity management, and attending events together. - Regularly plan initiatives with internal partners, including our Business Development Representatives, Field Marketing, Event Marketing, Channel, and Healthcare teams to support your regional territory revenue growth goals. - Develop and refine your ability to present a compelling business value proposition for your customers through effective written and speaking communication skills. - Understand the business and technical requirements of your customers and to help shape the direction of our product offerings. - Collaborate with Genesys' internal business partners, including our legal and finance teams, to manage complex contract negotiations. - Prepare and deliver business reviews to the senior management team on quarterly and yearly strategies that align with revenue growth expectations. - Accelerate customer adoption and ensure customer satisfaction in partnership with our Customer Success Managers. - Become expert at positioning the business value of our Digital and AI portfolio - Build a strong working knowledge of customer mission and priorities by researching Modernization plans, IT strategic plans, IG and GAO reports, etc. - Become expert at aligning customer initiatives and priorities to Genesys capabilities in a way that differentiates our products and informs a strong Point of View on Why Genesys Minimum Requirements: - 8+ years of field enterprise sales and/or business development experience with a focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services. - Understanding and experience with State & Local Government procurement and funding in direct and indirect models. - BA/BS degree or equivalent experience. - Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar (forecasting and opportunity management), Zoom (collaboration), and others such as ZoomInfo, DocuSign, Workday, and Tableau. - Demonstrated proficiency and adoption of MEDDPICC, Account Strategy Mapping, and Opportunity Plans. - Must be based in region with the ability to travel at least 25% as needed. Desirable Skills: - Technical sales and solutions background in customer experience, CCaaS, UCaaS, API's, infrastructure, AI, telecom, cybersecurity, etc. - Demonstrated history of consistently exceeding sales quota. - Experience selling to a variety of public sector agencies. - Documented industry and customer network. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00 Benefits: - Medical, Dental, and Vision Insurance. - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,700.00 - $196,300.00 Benefits: - Medical, Dental, and Vision Insurance. - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

• Drive expansion within enterprise accounts by identifying opportunities across business units • Generate new business through proactive outbound prospecting • Build and manage relationships with key stakeholders • Lead consultative discovery to uncover needs beyond requisitions • Sell a mix of staffing and SOW / deliverable-based solutions • Manage full sales cycle including outreach and negotiation • Collaborate with recruiting/delivery teams and track pipeline metrics.

Account Executive - Global, Remote (UNCAPPED COMMISSIONS) Application Deadline: 20 April 2026 Department: Sales Employment Type: Permanent - Full Time Location: Asia Africa Egypt Reporting To: Inbound Sales Manager Compensation: $2,000 - $4,500 / month Description About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. We came out of Y Combinator in 2015, have grown to 1,000+ remote workers, and are backed by Sequoia Capital with over $30M in funding. Background Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones. - Check out Magic's Business Profile - Know more about our Team via Magic's Careers Page 💰 UNCAPPED COMMISSIONS — the more you close, the more you earn. No ceiling. Top performers hit 80–150% of monthly target consistently. At 100% quota: $3,500–$4,500/mo. At 150%: $5,000+/mo. All USD, paid monthly. The Opportunity 50+ warm inbound leads every month. Your job is to own them — discovery to close. Magic connects fast-growing U.S. businesses with high-quality remote talent. Leads are warm. Playbook is proven. Earnings are uncapped. We welcome candidates from B2B, B2C, outbound, CS, and AM backgrounds — if you have grit and closing instincts, we want to talk. Magic is Y Combinator and Sequoia-backed, founded 2015, 672 employees globally. HQ in San Francisco and Manila. Our Hiring Process We move fast for strong candidates. - Stage 1 — 4 quick questions + Video Assessment (sent immediately) - Four dropdown questions under 3 minutes. Shortlisted candidates receive a Typeform video assessment immediately — 3 prompts, 60–90 seconds each. The video is how we meet you and evaluate your instincts. No live call at this stage. - Stage 2 — HR Background Check (30 minutes) - Quick call to confirm background, availability, and compensation fit. - Stage 3 — Sales Leadership Interview + Live Role Play - Sales Leadership runs a live mock discovery call to see your closing instincts, followed by a deeper interview. - Stage 4 — Offer within 48 hours - Decision and offer issued within 48 hours of your final stage. What You'll Get - 💰 UNCAPPED COMMISSIONS — top performers earn $5,000+/month consistently - 50+ warm inbound leads per month — you close, we source - OTE $2,500–$4,500/mo USD with no ceiling above it - Structured playbook and active coaching from Sales Leadership - Career path: Sales Executive → Senior → Team Lead - 100% remote — USD pay monthly regardless of where you are based What Winning Looks Like - You handle 2–8 discovery calls per day and never drop the ball on follow-up - You run 15+ quality discovery calls per week with C-level and Director-level prospects - You treat every "not now" as a future win — working deals with patience, creativity, and discipline - You own your pipeline: HubSpot is clean, next steps are always set, and nothing falls through the cracks - You hit quota monthly and look for ways to exceed it Core Responsibilities - Own the full sales cycle — from inbound discovery call through close and client onboarding handoff - Uncover pain, establish urgency, and match the right Magic product to each prospect's specific needs - Manage a high-volume pipeline with discipline: prioritize, follow up persistently, and update deal stages in real time - Collaborate with Support and Ops to ensure clients start strong and stay happy - Share deal insights with the team; apply feedback fast and adapt when strategies evolve - Treat personal growth as part of the job — seek coaching, apply it, and continuously improve your close rate What We're Looking For We Welcome All of These Backgrounds - B2B sales — SaaS, subscription, outsourcing, professional services, tech - B2C sales — insurance, real estate, financial products, retail finance, automotive, telecom (any quota-carrying, consultative B2C role) - Outbound sales — cold calling, SDR/BDR promoted to closing, field sales, door-to-door. Grit > polish. - Customer Success or Account Management — if you have aggressive upselling behavior and close new business (not passive relationship management) - Any role where you carried a number, owned a pipeline, and were personally accountable for results Skills & Style - Consultative approach — uncover pain before you pitch - English at C1 or C2 — clear, confident with U.S. buyers - CRM discipline — HubSpot or equivalent, pipeline always current - Self-accountable — you own your numbers Mindset - Hungry — you hate leaving potential on the table - Gritty — you keep pushing when deals get hard because that's where wins are - Coachable — feedback is fuel, not criticism - Accountable — you own your outcomes, you don't wait to be told what to fix This Role Is NOT For You If: - You wait for a manager to tell you what to do each day - You treat 'not now' as a dead end instead of a future deal to nurture - You blame leads, tools, or the process when numbers fall short - You see CRM hygiene as optional admin work - You need perfect leads to perform — you make the most of what's in front of you What's in it for you Your Offer - Guaranteed Base - $1,500 – $2,500 monthly foundation for stability - Performance Commission - 15–25%, increasing with performance excellence - Average Commission Reality - $1,500 – $2,000 monthly (what most AEs earn) - Total Monthly Earnings - $2,500 – $4,500+ with a clear path to increase - Truly Uncapped Commission - Our top performers consistently earn $5,000+ monthly - Employment Type - Independent Contractor/Consultant – Full Time - Workplace Type - Fully Remote - Reporting To - Inbound Sales Manager Your Growth Path - Account Executive (0–6 months): Master Magic’s product suite, build pipeline discipline, establish consultative selling habits - Senior Account Executive (6–18 months): Consistently exceed quota, mentor new AEs, manage higher-value accounts - Team Lead / Sales Manager (18–36 months): Lead a pod of AEs, own team targets, contribute to sales strategy - Sales Director (3+ years): Oversee sales operations, drive go-to-market strategy, partner with leadership on growth Key Time Zone & Schedule Requirements - Work Schedule: 9-hour shifts following US business hours - Training Schedule: 9:00 AM – 5:00 PM Eastern Time (mandatory attendance) - Time Zone Alignment: Must be able to consistently work in Eastern Time, including adjustments for Daylight Saving Time - Availability: Monday to Friday, with consistent availability during U.S. business hours Equipment Requirements (Self-Provided) - Computer/laptop meeting company specifications - Reliable high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload) - Professional headset for clear client communication - Quiet, distraction-free work environment—all calls and interviews must be conducted from a professional, stationary setup (not while walking or commuting) - Backup power/internet solution for uninterrupted client service