Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis. What You’ll Do Location: Remote. 30% travel required. Must be within commutable distance to one of our Hub locations listed below (Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA) Reports to: Manager, Solutions Architect - Work as a client-facing member of the Customer Enablement Team - Work with a team of networking and software professionals to deliver Axon technology to clients across various industries including public safety - Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements - Manage technical projects remotely and at client sites - Engage with public safety's technical and non-technical leadership to communicate project progress - Work with account management team to ensure customer needs are being met - Ensure the highest level of service for Axon software deployments - Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products - Recommend deployment plans for the identified integrations that drive key outcomes for the agency - Work closely with product, sales, software engineers, and agency technical stakeholders to understand agency goals and program outcomes - Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrations - Work with the Director of Integrations and developers to build and document integrations and support requirements - Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration) What You Bring - Bachelor’s Degree or equivalent work experience - 2+ years of experience in analyzing and developing technical systems and software solutions - Knowledge of APIs structures and systems integration (REST, SOAP) - Intermediate skills in SQL, Python, Java, and Cloud (AWS and/or Azure) - Networking knowledge and experience in implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems - Understanding of Linux frameworks, including containerization platforms (Docker preferred) - Familiarity with cloud technologies as well as software development packages and data management tools - Demonstrated system-level understanding of enterprise software systems - Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work - Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment - Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission - Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance - Handle confidential and highly sensitive information Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Role Description Are you ready to be at the frontline of the most critical technology vendor for the majority of organizations? Microsoft holds a critical position for many organizations across key solutions such as AI, Data, Security, Cloud, Collaboration, and Productivity, shaping the future of how organizations harness cutting-edge technology and create competitive advantages. As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of their Microsoft investments by helping create value across the Microsoft technology stack. At Softchoice, your influence will reach far beyond licensing and contracts. You’ll have the unique opportunity to architect and deliver solutions that become the backbone of our customers’ success, transforming how they enable their people to do more effective and efficient work at every corner of their technology landscape. Through our world-class approach that leads customers on a journey by leveraging technical and licensing expertise, alongside deep alliances with Microsoft and their complimentary partner ecosystem, you’ll help organizations move from vision to execution. Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative Microsoft solutions roadmap. You’ll be instrumental in shaping business cases that deliver: - Reduced operational costs - Improved security posture - Improved productivity and collaboration In this role, you’ll quarterback a high-performing team of account executives, solution architects, licensing and technical experts, orchestrating seamless collaboration to deliver solutions tailored precisely to each customer’s unique needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and see your recommendations come to life in ways that redefine what’s possible for your clients. If you’re passionate about making a lasting impact, eager to champion Microsoft solution adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity. Qualifications - 5 to 10 or more years of demonstrated success in solutions sales, specifically focused on Microsoft platforms. - Proficiency with Microsoft’s M365 (Security and Collaboration), Copilot (AI Business Solutions) and Public Cloud (Azure Solutions). - Ability to translate executive-level objectives into a well-structured roadmap and adoption plan. - Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts. - Familiarity with security infrastructure and layers, including Endpoint, Network, Identity, and Cloud solutions. Requirements - Generate demand and build sales pipeline for Microsoft-specific solutions in a defined territory. - Own the executive sales cycle from discovery to close. - Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact. - Take a services-led approach to help clients architect and design architecture. - Facilitate C-level conversations to enhance understanding of security. - Align with Microsoft to unlock workshops, customer incentives, and POC funding motions. - Maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency. Benefits - Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program. - Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program. Company Description We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

• Serve as a technical and business contact during onboarding, collaborating internally and with client stakeholders. • Translate strategic client goals into scalable Advisor360 platform solutions aligned with regulatory, operational, and performance requirements. • Guide clients through data migration, platform configuration, and integrations into enterprise ecosystems. • Help develop solution architecture for onboarding clients, balancing business objectives, compliance standards, and operational efficiency. • Ensure solutions follow best practices in security, scalability, performance, and risk management. • Partner with peers to validate solution feasibility and set realistic expectations with clients. • Shape Advisor360’s onboarding methodology to scale effectively across clients. • Drive client adoption and early measurable value realization during onboarding. • Anticipate and mitigate risks, dependencies, and blockers that could impact onboarding success. • Troubleshoot complex technical and business onboarding issues, ensuring rapid resolution. • Oversee smooth handoffs to Client Success and Support teams once onboarding milestones are achieved.

• Serve as a trusted advisor to the client • Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise • Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value • Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners • Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward • Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform