Job Description
Account Manager
Mitel
• Manage and grow a portfolio of strategic, named enterprise accounts in Colombia, acting as the primary owner of the customer relationship and commercial strategy. • Lead and manage the full sales cycle, from opportunity identification and qualification through negotiation and closure of the sale, with clear accountability for revenue results. • Drive new business development within named accounts, expanding footprint through upselling, cross-selling, and new solution adoption in large-scale, mission-critical customer environments. • Collaborate closely with channel partners to jointly prospect, qualify, and execute opportunities, ensuring effective partner engagement and alignment throughout the sales process. • Structure and negotiate complex commercial agreements, including pricing, contractual terms, and deal configurations, supported by business-value and ROI-driven analysis. • Conduct in-depth discovery sessions with customers to understand operational challenges, technical requirements, and business objectives, translating them into tailored enterprise solutions. • Deliver customized product presentations, proposals, and executive-level discussions that clearly articulate the value of enterprise communication solutions in critical operations. • Coordinate with internal cross-functional teams (pre-sales, services, operations, and leadership) to develop and execute account and opportunity plans that drive deal progression and closure. • Maintain accurate and timely sales forecasts, pipeline updates, and reporting, ensuring transparency and predictability of revenue. • Ensure high levels of customer satisfaction by proactively managing expectations, resolving issues, and strengthening long-term strategic relationships. • Consistently work toward achieving and exceeding sales targets, contributing to the overall growth and success of the Colombian enterprise business.
Job Requirements
- Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
- 5+ years of experience in consultative enterprise technology sales, preferably in Unified Communications, Contact Center, or mission-critical communication solutions.
- Demonstrated experience managing and closing complex sales cycles, with direct accountability for revenue and deal closure.
- Proven track record of successfully managing and achieving a multi-million-dollar sales quota.
- Strong background in enterprise account planning and execution, managing a defined set of large, strategic customers.
- Familiarity with competitive enterprise communication solutions such as Cisco, Avaya, Zoom, Genesys, Nice, or similar platforms is desirable.
- Demonstrated ability to develop and implement business and account plans that drive pipeline growth and revenue conversion.
- Strong negotiation, presentation, and communication skills, with the ability to engage and influence executive-level stakeholders.
- Proven history of meeting or exceeding sales targets using a structured, consultative sales approach.
- Excellent organizational and time management skills, with the ability to manage multiple opportunities and priorities simultaneously.
- Proficiency in CRM systems and sales tools for pipeline management, forecasting, and reporting.
- Ability to work independently while collaborating effectively within a cross-functional and partner-driven environment.
- Professional working proficiency in English is required; Fluency in English is highly desirable.
- Regular travel within Colombia is expected.
Benefits
- Mitel is committed to achieving workforce diversity and creating an inclusive working environment
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GE HEALTHCAREGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Summary The role of a Cardiac PET Account Manager CPAM at GE HealthCare (GEHC) involves driving the timely adoption and growth of GEHC's cardiac imaging agent, Flyrcado (flurpiridaz F 18), which is used for Positron Emission Tomography (PET) myocardial perfusion imaging (MPI) to detect coronary artery disease (CAD). The role emphasizes a mix of direct sales, strategic collaboration, customer education, and performance tracking to drive the growth of Flyrcado in the cardiac imaging market. The CPAM independently achieves commercial objectives within operating budgets and guidelines. There is moderate autonomy within the role to enter into/execute Commercial arrangements. High levels of commercial judgment are required to achieve the desired outcomes. Job Description Roles and Responsibilities • Develop and execute a territory business plan to drive Flyrcado market share growth, partnering with Hospitals, Imaging Centers, Cardiac Centers, Mobile Imaging, DOD, and VA facilities to offer Flyrcado. The plan will identify business and functional relationships within Imaging and Cardiology's key referral sources and model competitive threats to Flyrcado adoption. Through customer insights, leverage the knowledge of influence networks & affiliations (i.e., Payers, societies) to realize business objectives. This should lead to achieving or exceeding Flyrcado sales forecasts and shared volume targets. 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This will help you help customers navigate the Cardiac PET marketplace, including how to implement Flyrcado in their facility. • Identify the top referring Cardiologists, create relationships, and appropriately impact the decision-making criteria to help increase awareness and utilization of Flyrcado. • Prioritize multiple projects and drive focus on high-impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts; prioritize customers and assign responsibilities. • Collaborate with market access support teams to optimize payor contract implementation and satisfaction across imaging centers and hospitals. • Collaborate with pharmacy channel partners and GE PDx Application Specialists teams to meet the customer’s product delivery goals, education needs, and expectations. • Pre-call planning and in-call questioning to understand customer needs, craft solutions, and drive utilization. • Monitor territory plan performance and results and collaborate on next action steps with cross-functional internal and external partners. • Virtual selling and cold calling to new and existing targets. 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Proven history of sales success, developing, organizing, and implementing territory plans, meeting and exceeding sales targets, and penetrating new accounts/markets/competition through proficiency in prospecting, lead qualification, sales, and negotiations. • Experience selling/leading in a highly matrixed environment and large account management preferred. • Willing to reside in the territory and execute at least 30% overnight travel based on business needs and some weekends, as is typical with trade show attendance. Desired Characteristics • Nuclear Medicine and Nuclear Cardiac Industry acumen. • Experience with product launch and P&T Committees preferred. • Strong analytical, oral, presentation, and written skills; proficient in MS Office and CRM. • Ability to work independently and with a team to manage multiple stakeholders and competing priorities through effective organizational, people, and time management skills. • Ability to mentor non-senior CPAMs as requested by leadership and manage special projects within commercial. • Analytical ability to use internal reporting to manage account plans and identify patterns and opportunities for growth. • Ability to apply various traditional and nontraditional problem-solving techniques to solve complex issues creatively to improve performance and company effectiveness. • Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e., MD and office staff) at all levels, demonstrating awareness of their needs and responding appropriately. • Ability to achieve objectives while operating in compliance with regulatory guidelines. #li-DN1 #LI-REMOTE GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
• Drive and orchestrate complex sales cycles for our Healthcare team • Work with internal partners to serve the customer • Identify business challenges and create solutions for prospects • Understand the competitive landscape and customer needs • Create clear goals and complete accurate forecasting
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