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DoorDash USA

Remote Jobs

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

52 open rolesTeam 10001+Latest: May 26, 2026, 8:40 PM UTC
Software Development
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Minimum Salary
Experience

52 Jobs

DoorDash USA logo

Platform Implementation Manager

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description We are looking for a Platform Implementation Manager to lead and develop a team of Platform Implementation Supervisors while driving implementation strategy and operational excellence across our SMB merchant portfolio. - Oversee onboarding performance, improve processes at scale, lead strategic initiatives, and partner closely with Product, Sales, Account Management, Engineering, Support, and Operations teams. - Report to the Senior Manager, Merchant Success Operations and work within the Commerce Platform organization. - Lead and develop a team of Platform Implementation Supervisors through coaching, performance management, and career development. - Own implementation strategy and execution across SMB merchant onboarding programs. - Drive operational excellence through forecasting, staffing strategy, KPI ownership, and process improvements. - Identify and execute initiatives that improve implementation efficiency and merchant experience. - Serve as a senior escalation point for complex onboarding situations. - Partner cross-functionally to improve workflows, influence product direction, and align on organizational priorities. - Build scalable systems, processes, and tools that support growth. - Analyze trends and leverage data to make informed decisions. Qualifications - Bachelor's degree or equivalent experience. - 7–10+ years of professional experience in implementation, onboarding, customer success, operations, consulting, or related fields. - 3–5+ years of people leadership experience, including leading leaders. - Experience building, scaling, and improving operational processes. - Strong analytical and problem-solving abilities. - Strong cross-functional leadership experience. - Ability to prioritize effectively in ambiguous and fast-paced environments. - Excellent written and verbal communication skills. - Strong customer-first mindset. Requirements - We expect this position to be filled by 7/26/26. Benefits - Comprehensive benefits package to all regular employees. - 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits. - Commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance. - Mental health program. - Flexible paid time off/vacation for salaried roles. - Vacation and paid sick time accrual for hourly roles.

United States
$122.4K - $180K / year
DoorDash USA logo

Software Engineer, Machine Learning - Credit & Refund Optimization

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description We're seeking a Machine Learning Engineer to lead the development of state-of-the-art ML systems that personalize and optimize credits and refund decisions. This work is critical to balancing cost efficiency with long-term customer retention and experience. In this high-impact role, you will partner with cross-functional leaders to design and deploy causal models and optimization algorithms that influence millions of user experiences every week. You’re excited about this opportunity because you will: - Design and deploy causal inference models to accurately assess the impact of refunds and credits on customer satisfaction, retention, and behavior. - Develop optimization frameworks that balance customer experience with operational cost, under policy and budget constraints. - Build personalized decision systems that adapt to customer preferences and platform dynamics in real time. - Collaborate with engineering, product, and data science partners to shape the roadmap for trust, service recovery, and consumer experience. - Lead end-to-end model development, including experimentation, deployment, monitoring, and iteration. Qualifications - 3+ years of industry experience delivering machine learning systems with clear business impact, especially in personalization, optimization, or causal inference. - Deep expertise in statistical modeling and causal inference (e.g., uplift modeling, treatment effect estimation, synthetic controls, instrumental variables). - Experience designing and deploying optimization algorithms (e.g., multi-objective optimization, bandits, constrained optimization). - Proficiency in Python and ML tooling such as PyTorch, Spark, and MLflow. - A strong product sense and ability to translate business objectives into technical solutions. - M.S. or Ph.D. in a quantitative field (e.g., Computer Science, Statistics, Operations Research, Economics, Mathematics). - Excellent communication skills and a track record of cross-functional leadership. Benefits - Comprehensive benefits package including a 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits and commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance and a mental health program. - Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year. - Vacation accrued for hourly roles at about 1 hour for every 25.97 hours worked. - Paid sick time accrued at 1 hour for every 30 hours worked. Company Description At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

United States
$137.1K - $299.3K / year
DoorDash USA logo

Account Manager, CPG

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description The Account Manager, CPG will steer the company's efforts in adopting and partnering with major CPGs across our grocery, convenience, restaurant and retail markets. Digital grocery and convenience is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account executives, marketing, analytics, and product to innovate on our future approach and solutions. You will report into a CPG Industry Manager in our Enterprise Sales & Business Development organization. You’re excited about this opportunity because you will… - Be part of the growing DoorDash Ads & Promos team - Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers - Oversee the strategy for engaging with and selling to our largest partners - Steer the development, adoption and scaling of CPG revenue - Build a marketing calendar with CPG partners in your book of business - Develop long-term business plans alongside our partners for their multi-channel customer strategies - Maintain pitch decks and sales content to help produce new business opportunities - Create marketing campaigns; own post-campaign reporting - Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses Qualifications - 5-10 years of cross-functional operational experience - Impact Motivated -- You have a natural desire to improve the overall business - Curious -- You love digging into low levels of detail to extract insights - Strategic -- You love to find the win-win in novel agreement structures to grow business with partners - Diverse -- You are happy juggling many priorities concurrently - Bachelor's degree required, MBA or Masters Degree a plus - Prior investment banking, consulting or equity research experience - Business Development and Partnerships experience - Experience with Analytics and Presentation tools - Proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.) Requirements - Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only - We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. - As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. Benefits - Comprehensive benefits package to all regular employees - 401(k) plan with employer matching - 16 weeks of paid parental leave - Wellness benefits - Commuter benefits match - Paid time off and paid sick leave in compliance with applicable laws - Medical, dental, and vision benefits - 11 paid holidays - Disability and basic life insurance - Family-forming assistance - Mental health program

United States
$102.9K - $151.2K / year
DoorDash USA logo

Enterprise Associate - Ad Sales

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Sales13 days ago

Role Description As an Enterprise Associate - Ad Sales, you will manage, execute, and improve processes that accelerate growth of our ads and promotions offering and drive efficiency of our sales team. In this role, you will: - Execute campaign contracts, setup, and billing. - Analyze reporting to drive campaign performance. - Work hand in hand with the Account Executive and clients to ensure seamless launch of all marketing campaigns. - Collaborate cross-functionally with account management, legal, revenue and accounting, and partner management teams to improve tools and processes. You’re excited about this opportunity because you will: - Be a founding member of the DoorDash Ads & Promos team. - Partner with multiple stakeholders to learn, streamline, and improve processes and tools. - Grow advertiser value and sustainable revenue for DoorDash by optimizing campaign delivery and performance. - Drive efficiency and productivity by executing campaign contracts, managing campaign setup, and ensuring timely invoicing and payment. Qualifications - You have a 4-year college degree. - You have 2+ years of experience in Ad operations, Performance Marketing, Marketing Operations, Digital Advertising, or Sales Operations. - You have experience with Salesforce, Tableau, GSuite, and Slack. - You have the ability and aptitude for learning new concepts, programs, and technical tools on the job. - You are extremely organized, have exceptional attention to detail, and can balance multiple projects and workstreams simultaneously. - You consistently meet deadlines and thoroughly follow processes. - You are analytical and familiar with advertising goals and KPIs. - You are motivated by data-driven problem solving and have excellent Excel/data analysis skills. - You excel at communication with clients and internal stakeholders. - You are self-motivated, positive, and a team player. - You are comfortable with ambiguity and thrive in startup environments. - You have a passion for data, operations, and customer service, and are ready for a new challenge. Requirements - Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only. - We use Covey as part of our hiring and/or promotional process for jobs in NYC. - Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. - Base salary is localized according to employee work location. - In addition to base salary, the compensation for this role includes opportunities for sales commission. Benefits - Comprehensive benefits package including a 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits and commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance and a mental health program.

United States
$66.9K - $98.3K / year
DoorDash USA logo

Engineering Manager, Search Quality

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description DoorDash is looking for an Engineering Manager with a ML background to lead the Search Quality engineering team. This team is responsible for the quality of the overall Search results on DoorDash and the various layers of multi-stage ranking, and multi-modal retrieval and query understanding enabling it. You will lead a team of world-class ML engineers redefining the search experience through cutting edge approaches to query and document understanding, multi-modal and multi-stage ranking and strategic optimization. You’re excited about this opportunity because you will… - Lead and grow a team of exceptional machine learning engineers delivering on end-to-end search quality with state of the art ML approaches. - Leverage modern deep learning and LLM-based approaches to drive improvements in query understanding, retrieval, and multi-stage ranking within the DoorDash Search stack. - Work with Product, Design, and Business stakeholders directly across DoorDash to define the roadmap and vision for the team and deliver immense impact. - Encourage innovation, implementation of cutting-edge technologies, outside-of-the-box thinking and teamwork. - Build an outstanding team by coaching and empowering engineers through delegation, and applying your technical expertise to hold your team to the highest engineering standards. - Scale the team by developing internal, and attracting top external talent. Qualifications - B.S., M.S., or PhD. in Computer Science or equivalent. - 7+ years of industry experience. - Minimum of 2 years of leadership experience. - Broad knowledge of machine learning with strong ML modeling foundation. - Extensive experience in building user-facing product and working directly with product managers. - Strong communication skills and the ability to partner with teams spanning many disciplines. - Ability to guide and grow an excellent engineering team in a rapidly changing business environment. - Experience in leading successful application of machine learning to ranking and recommendation real-world problems is preferred. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. Benefits - 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits. - Commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance. - Mental health program. For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. Company Description At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

United States
$193.8K - $285K / year
Job Closed
DoorDash USA logo

Senior Account Executive

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description The In-Store SMB Sales team at DoorDash is amplifying SevenRooms’ mission to redefine and reshape the hospitality industry for restaurant operators around the globe. Our Account Executives are trusted advisors and expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps and think creatively to present the perfect solution. As a Senior Account Executive, you'll work directly with restaurants and hospitality groups to identify gaps in their current tools, recommending the appropriate In-Store Platform solutions including: - Reservation, waitlist & table management - Online Ordering for delivery & pickup - Marketing automation This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical guest experiences every day. You will add new restaurants to our platform while collaborating with operational teams to support onboarding and foster relationships to guarantee smooth transitions. You’re excited about this opportunity because you will… - Develop a pipeline of restaurants and hospitality groups. - Focus on restaurant acquisition while building strong relationships with partners and advocating for client success. - Master the value proposition of our In-Store platform. - Help operators understand how we can help their business through consultative sales approaches and creative solution presentation. - Conduct meetings and demos both virtually and in person when applicable. - Deliver compelling presentations that showcase our platform's capabilities and business impact. - Own 100% of the sale from prospecting through to go-live. - Handle pitching, negotiation, contracts, live product demonstrations, follow-ups, and agreement signing in the full sales cycle. - Build relationships with your partners and always advocate for client success. - Act as a trusted advisor who ensures long-term partnership success and smooth onboarding transitions. Qualifications - You have 3+ years of hospitality technology or B2B SaaS sales experience with proven track record of hitting and exceeding quota while managing senior-level targets. - You have face-to-face and virtual presentation capability with the ability to work autonomously both in-office and remotely. - You are technologically savvy with a desire to learn new tools and perform daily responsibilities with a drive for results. - You have experience with Salesforce, Outreach, and equivalent tools with restaurant/hospitality experience being a plus. - You are willing to travel into core markets periodically and approach every client conversation with a consultative mindset to identify business gaps and present creative solutions. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. Benefits - Comprehensive benefits package to all regular employees. - 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits. - Commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance. - Mental health program. For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. The national base pay range for this position within the United States, including Illinois and Colorado: $80,520 — $118,440 USD. The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado: $134,200 — $197,400 USD.

United States
$80.5K - $118.4K / year
DoorDash USA logo

Senior Manager, Customer Experience Partner Success

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description DoorDash is looking for a Senior Manager, Customer Experience Partner Success to manage the support experience of our international last-mile logistics platform. This person will enhance the quality of the customer support experience by partnering with support partners (BPOs) to ensure their quality meets DoorDash expectations, including SLA, Customer Satisfaction scores, and other support metrics. You will report to DoorDash's Senior Manager, Customer Experience Partner Success. While we would strongly prefer that you be based in one of DoorDash's core offices, we are open to remote candidates with the right fit. You’re excited about this opportunity because you will… - Quickly and effectively break down complex performance deficits (metrics misses) to identify the root causes and chart a strategic plan for their team proactively identifying risk and building problem-solving strategies. - Execute quality monitoring programs that result in measurable behavioral changes in Teammates (agents). - Partner with training and content to reinforce compliance with new launches, processes, and policies. - Own and drive accountability for results-driven quality improvements across all BPO sites, ensuring performance is durable and consistently meets targets. - Deliver information and engage effectively with executive audiences (Director+) to provide strategic direction and represent the team with a voice in large function/business decisions (i.e. actively participating in WBRs). - Develop and execute the long-term quality strategy for our global support network, ensuring the team’s performance significantly drives towards material CXI OKRs and KPIs. - Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals. - Identify and report on trends early and often. - Mentor and upskill talent to build the leadership bench, coaching team members on both technical and behavior skills required for the role and next level. - Demonstrate AI Fluency by identifying and implementing new AI solutions to optimize support partner operations and performance. - Other projects assigned by management or as needed. - This role may require 25% travel (International and Domestic). Qualifications - You have a BA/BS degree in quantitative or business fields or an additional four years of work experience in quantitative or business areas. - You have 3+ years of support operations experience managing support KPIs such as CSAT. - You have driven operations excellence and quality improvements across multiple support sites. - You are analytical and data-driven, with experience distilling large data sets to actionable insights - root cause analysis is your specialty. - You know how to present complex information clearly and concisely with strong written, verbal, and visual communication skills. - You are well-organized and attentive to detail, with impeccable follow-up and follow-through capabilities. - Comfortable in a fast-paced, constantly changing, team-oriented environment and able to manage multiple deadlines simultaneously. - Have an owner mentality, focused on quality, output-driven, proactive, and always pushing yourself to do better. Requirements - The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. - Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. - In addition to base salary, the compensation for this role includes opportunities for equity grants. - Talk to your recruiter for more information. Benefits - Comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits. - Commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance. - Mental health program.

United States
$143.4K - $210.9K / year
DoorDash USA logo

Director, Consumer Performance Marketing

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description As the Director of Consumer Performance Marketing , you will lead DoorDash’s largest performance portfolio, overseeing strategy, execution, optimization, investment allocation, and innovation across all consumer performance marketing channels. You will be responsible for delivering predictable, profitable, and sustainable growth while elevating DoorDash’s in-house marketing capabilities. You will manage a high-performing team spanning channel experts, planners, operators, and analysts, and you will partner deeply with Product, Data Science, Analytics, Finance, MarTech, and Brand to advance our measurement systems, accelerate automation, and drive full-funnel impact. You’re Excited About This Opportunity Because You Will: - Own the consumer performance marketing strategy end-to-end. - Develop and drive the multi-channel strategy to acquire, activate, and retain consumers efficiently across search, social, affiliate, app, direct mail, and emerging channels. - Lead annual planning, quarterly re-forecasting, investment strategy, and scenario modeling for a nine-figure budget. - Manage and mentor senior managers and channel leaders, overseeing a team responsible for execution, optimization, and innovation across global consumer channels. - Build a culture of testing, operational rigor, and continuous improvement. - Indirectly manage & scale our remote media operations function and drive improvements to process, performance and automation. - Own core growth KPIs including CAC efficiency, ROAS, LTV/CAC, incrementality, and retention contribution. - Partner with Analytics, Finance, and Data Science to improve forecasting accuracy, measurement frameworks, and attribution models. - Partner with MarTech, Data Science, Product, and Engineering to define & execute AI and automation strategy, including automation, bidding tools, creative personalization, budget allocation systems, QA workflows, and performance dashboards. - Accelerate adoption of experimentation, ML-driven optimizations, and dynamic creative capabilities. - Deploy automation tools that raise operational efficiency, reduce manual workflows, and speed up experimentation cycles. - Identify and invest in new platforms, channels, bidding strategies, and audience tactics that unlock incremental growth. - Evaluate emerging ad tech and partner opportunities to future-proof DoorDash’s media mix. - Partner closely with Product and Data Science on personalization, audience modeling, experimentation, and landing page performance. - Collaborate with the senior leadership across marketing & the business to align media investments with company priorities. Qualifications - 10+ years of experience in performance marketing, with deep expertise managing large-scale budgets and driving measurable growth across major digital channels. - 5+ years of leadership experience, including managing managers and scaling multi-disciplinary performance teams of 15+. - Demonstrated success overseeing large-scale budgets and optimizing for efficiency, incrementality, and long-term value. - Proven ability to shape strategy, influence executives, and drive transformation in high-growth environments. - Strong analytical and financial acumen with the ability to partner deeply with data and finance functions. - Experience building or scaling in-house media and operations capabilities, leveraging technology, automation, and measurement innovation. - Ability to balance big-picture strategy with operational depth—comfortable diving into channel performance, testing frameworks, and systems architecture. - Exceptional communication skills and cross-functional partnership capabilities. Benefits - Comprehensive benefits package including a 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits and commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays, disability and basic life insurance. - Family-forming assistance and a mental health program.

California + 2 moreAll locations: California | New York | Illinois
$187K - $275K / year
DoorDash USA logo

Staff Product Designer

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Product Designer32 days ago

Role Description In this role, you will join a global New Verticals team at DoorDash. In New Verticals (NV), we’re building 0→1 products that go far beyond restaurants — from groceries to retail and beyond — and impact the lives of people across the globe. This is a key part of DoorDash’s broader transformation: evolving from a place to order your next meal to the platform that powers all of your everyday needs. New Verticals is a rapidly growing part of the business and central to DoorDash’s evolution — a meaningful opportunity to help shape the company’s future. Our team is tackling challenges around anticipating customer needs, preferences, and routines so we can deliver groceries — and anything else they want — exactly as they would choose themselves. You will join the New Verticals Fulfillment team, focused on shaping the end-to-end Dasher/Shopper experience. We’re building a foundational, AI-first product that adapts in real time — equipping Dashers with intelligent tools to make confident, high-quality decisions on behalf of customers. The work sits at the intersection of efficiency, quality, and earnings, and requires thoughtful tradeoffs to deliver strong outcomes across the system. You’ll design for a three-sided marketplace, navigating complex interactions between customers, Dashers, and merchants. This role requires strong systems thinking, a high bar for craft, and the ability to lead through ambiguity — turning loosely defined problems into shipped, measurable outcomes. More broadly, you’ll play a key role in DoorDash’s ongoing business and brand transformation, helping reinforce that we can serve all of a customer’s everyday needs while building trust in every interaction. As a Designer on New Verticals, you’ll move quickly from concept to live product, using production as your prototyping environment and learning from real behavior — not just research artifacts. You’ll care deeply about whether what you build actually improves decisions in the moment, reduces friction across workflows, and raises the quality of outcomes for customers and Dashers alike. You’ll work closely with Engineering, Product Management, User Research, Analytics, and Strategy & Operations — using data to inform decisions and LLM-powered tools alongside traditional design tools. And when the right tools don’t exist, you’ll help define and build them. You’re excited about this opportunity because you will… - Define and lead high-impact projects from idea → shipped product - Turn ambiguous, cross-team problems into clear, actionable work - Design across workflows and systems — not just screens - Build and leverage LLM-powered tools (and create them when they don’t exist) - Set a high bar for craft with production-ready prototypes - Influence roadmaps through data, design, and working artifacts - Mentor designers and elevate team capabilities Qualifications - Has a portfolio demonstrating craft, systems thinking, and leadership - Prototypes in code and uses LLMs as a core design tool - Thrives in complex, fast-moving, marketplace environments - Creates clarity through shipping, not just storytelling - Has experience in high-growth consumer tech or marketplaces Benefits - Comprehensive benefits package including a 401(k) plan with employer matching - 16 weeks of paid parental leave - Wellness benefits - Commuter benefits match - Paid time off and paid sick leave in compliance with applicable laws - Medical, dental, and vision benefits - 11 paid holidays - Disability and basic life insurance - Family-forming assistance - Mental health program Company Description At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

United States
$124.4K - $260K / year
DoorDash USA logo

Enterprise Account Executive, Ad Sales

DoorDash USA

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description As an Enterprise Account Executive - CPG Ads, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of CPG accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report into an Industry Manager within the CPG Ad Sales in our Enterprise Sales & Business Development organization. Category specific focus could be across Beverages, Household, Personal Care, Sweets/Confection, Pets, Snacks, Pantry, or Alcohol. You’re excited about this opportunity because you will… - Join a rapidly growing team within the DoorDash Ads & Promos org - Lead end-to-end advertising conversations across a portfolio of consumer packaged goods (CPG) advertisers - Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash - Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy - Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals - Co-develop pitch materials and processes to enable future scale of the team and business Qualifications - You are a consultative seller with 5-7+ years of experience in digital media - You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities - You have a background in CPG Advertising marketing or sales, preferably in the E-commerce space - You know the basics of digital ads measurement - from attribution to funnel metrics - You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization - You diligently manage a sales pipeline and can juggle both short- and mid-term impact Requirements - Nice to Have: You have experience working directly with restaurant advertisers or similar Benefits - Comprehensive benefits package to all regular employees - 401(k) plan with employer matching - 16 weeks of paid parental leave - Wellness benefits - Commuter benefits match - Paid time off and paid sick leave in compliance with applicable laws - Medical, dental, and vision benefits - 11 paid holidays - Disability and basic life insurance - Family-forming assistance - Mental health program

United States
$102K - $150K / year

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