DescriptionEmployment Type - Consultant role As a Professional Services Solutions Architect Consultant, your goal is to enable our customers to successfully adopt the Tufin Orchestration Suite and SecureCloud. Delivering onsite and remote software/hardware and consultative, professional services, you will be providing our customers with technical expertise for solution implementations – including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation, and knowledge transfer. You will work with our account teams and customers to implement solutions that enable them to realize the value of the Tufin Orchestration Suite. You will mentor and support the project team in developing and presenting high-quality deliverables. You will be part of a winning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Responsibilities: - Deploy Tufin Orchestration Suite at customers and manage the complete deployment life cycle - planning through completion - Scope, design, and deploy customizations and integrations using Python, REST APIs, Graph QL, Postgres/SQL - Lead value-added services, such as process automation, best practices, integration activities, etc. - Provide routine adoption-based tasks, such as health checks and abbreviated training - Function as a technical resource for best practices, customer (high-level) training, and how-to questions - Function as a technical lead and mentor to junior PS staff in a variety of projects, tasks, and initiatives - Perform hybrid development for customer PS solutions - Participate in post-sales customer meetings, presentations, requirements gathering, and solution review - Collaborate closely with internal stakeholders, including Customer Success, Support, Engineering, and Sales teams, in order to identify opportunities that impact satisfaction Requirements - 10+ years experience in networking and security systems - 3+ years of professional services experience in network solution design and implementation is preferred - Experience with customer-facing activities (pre/post-sale), as well as security and network consulting - Hands-on system administration skills and experience with Linux - Experience with Python, REST APIs, Graph QL, Postgres/SQL Kubernetes, and Docker - Troubleshooting Linus K8s Docker of Log files - Able to work independently with a group in a fast-paced environment - Proven technical networking skills, including TCP/IP routing, firewall, public & private cloud technologies - Essential scripting/programming experience. Experience with shell (bash) and/or Python requires. - Experience with (a) industry-standard enterprise networking devices (Switches, Routers, etc.), including virtual routing and software-defined networking, OR (b) firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, etc.). Experience with both networking and firewall administration preferred - Strong presentation & negotiation skills - Excellent communication, critical thinking & analytical skills - Ability & willingness to travel (up to 40%) - B.Tech in Computer Science, Engineering, or related discipline with IT focus deg - Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Juniper Networks Certified Professional (JNCIS), Juniper Networks Certified Expert (JNCIP) certification(s) preferred

• Act as a Quality Management subject matter expert, supporting customers, prospects, and internal teams across Sales, Marketing, Product, Services, and Customer Success. • Partner with customers to understand their Quality challenges and goals, providing practical recommendations to improve processes, compliance, and outcomes using Intelex software. • Analyze customer processes, systems, and data to identify trends, gaps, and opportunities for continuous improvement. • Build trusted relationships with customers, partners, and industry influencers. • Collaborate closely with Sales and Pre‑Sales teams to support pipeline growth and deal execution. • Lead or support discovery sessions, needs assessments, and solution positioning aligned to customer Quality objectives. • Deliver software demonstrations and solution walkthroughs that clearly articulate business value. • Contribute to sales enablement materials, including industry use cases, personas, playbooks, and training. • Support the development of ROI models and business cases for Intelex solutions. • Partner with Marketing on campaigns that position Intelex as a leader in Quality Management. • Create and deliver thought leadership content such as webinars, presentations, articles, and customer stories. • Participate in customer councils, roadshows, and roundtable discussions. • Serve as a bridge between customers, Sales, and Product teams by capturing feedback and translating it into actionable insights. • Stay current on Quality standards and regulations (e.g., ISO 9001) and emerging industry trends. • Support proof‑of‑concept initiatives and innovative solutions that differentiate Intelex in the market. • Identify ecosystem partners that enhance customer value and strengthen Intelex’s market position. • Design and deliver internal and external training on Quality best practices and effective use of Intelex solutions. • Share success stories, lessons learned, and innovative approaches across teams. • Represent Intelex at industry conferences, trade shows, and events. • Contribute to strategic planning by bringing forward customer insights, market trends, and industry feedback.

At GrayMatter, we transform operations and empower people. Our consulting, implementation and technology curation services help industrial companies modernize their production environments and support operators working on the plant floor. Clients collaborate with GrayMatter to achieve their manufacturing efficiency goals, create intuitive data visualizations, reduce cybersecurity threats and guide successful digital transformation initiatives. And that’s where you come in. GrayMatter is dedicated to creating a team of unmatched talent in industrial technology. Our organizational culture encourages opportunities to learn and collaborate. Five core values woven into our DNA make Team GrayMatter stand above the rest: Accountability, Integrity, Respect, Innovation and Teamwork. We are seeking an experienced Dynamics 365 Administrator & Solutions Architect to lead our enterprise transition from Salesforce + Certinia PSA to a fully integrated Microsoft Dynamics 365 suite. This highly technical, hands-on role will be responsible for designing and overseeing the implementation of D365 modules spanning Sales (CRM), Project Operations (PSA), Finance, Supply Chain (SCM), and supporting systems to enable a robust Quote-to-Cash lifecycle. As a growing professional services organization, we need an architect who can blend strategic system design with hands-on administration — ensuring the Dynamics 365 platform is scalable, secure, and aligned with evolving business needs across departments. This is a high-impact position working directly with the CTO, stakeholders, and implementation partners to design the future of our operational platform. Key Responsibilities: System Architecture & Solution Design - Own the overall architecture and roadmap for Dynamics 365, aligning with business goals across departments (Sales, Finance, Delivery, Support). - Design and document end-to-end solutions for the Quote-to-Cash process, including CRM (lead/opportunity mgmt), Project Operations (project delivery, time & expense), Finance (invoicing, GL, AR), and SCM (if applicable). - Translate functional and strategic requirements into technical architecture, configuration blueprints, and scalable workflows. - Establish integration patterns between D365 and other platforms (e.g., Microsoft 365, Azure, Power BI, and legacy systems). Implementation Leadership - Act as technical lead for the migration from Salesforce/Certinia to D365, coordinating with external consultants, vendors, and internal teams. - Drive data migration strategy, system cutover planning, and phased rollouts. - Build and enforce a security model that supports compliance, role-based access, and scalable governance. Administration & Configuration - Administer Dynamics 365 environments including security roles, permission sets, environments, workflows, business rules, and system updates. - Support configuration of apps across the D365 stack, including Sales, Customer Service, Project Ops, Finance, and Supply Chain. - Maintain and optimize system performance, integrations, and automations. - Oversee release management and regression testing in collaboration with IT. Stakeholder Engagement & Documentation - Work directly with business process owners to gather requirements, validate assumptions, and deliver impactful solutions. - Create and maintain solution documentation, architectural diagrams, and user guides. - Conduct internal training and handoff sessions for end-users and admins. Scalability & Future Readiness - Design and future-proof solutions to scale 3x in headcount and complexity. - Stay current with Microsoft Dynamics roadmap and advise leadership on new features, licensing changes, or emerging best practices. - Promote internal adoption of advanced features like forecasting, AI-driven insights, and Power Platform extensibility. Qualifications: - 5+ years of experience administering or architecting Dynamics 365 environments (CRM, ERP, or both) - Hands-on experience migrating from Salesforce and/or Certinia (FinancialForce/PSA) to Microsoft Dynamics 365 preferred - Proven experience with D365 Sales, Project Operations, and Finance, with working knowledge of additional modules like Supply Chain Management beneficial. - Strong understanding of professional services processes, including lead/opportunity management, project delivery, time tracking, billing, and revenue forecasting - Experience with data migration, system integration, and security design across complex business systems - Ability to document and deliver scalable solutions that balance current needs with future growth (3x+ user base) - Familiarity with Power Platform, Azure AD security, and Microsoft 365 integration - Skilled in stakeholder engagement, translating business requirements into technical designs - Excellent written and verbal communication skills, including ability to present to executive stakeholders - Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) - Microsoft certifications in Dynamics 365 or Power Platform are a plus The target annual base compensation for this position is $100,000-$130,000, based upon relevant qualifications. Featured Benefits: - Medical, dental, and vision insurance beginning day one of employment - Employer paid short term disability and life insurance - 401(k) with up to 4% company match - Paid holidays, paid time off, paid sick leave, and paid parental leave - Additional benefits available such as long term disability, accident, critical illness, hospital indemnity, EAP, telemedicine, HSA and FSA

• Engage early in partner implementations: not as a permanent participant, but to identify recurring technical gaps and understand where standards need to be established • Design and own our partner-technical framework: reference architectures, implementation standards, and quality checklists that partners can apply independently • Advise the enablement team and lead a technical certification path that develops partner SAs from onboarded to self-sufficient — with clear milestones and measurable outcomes • Lead architecture reviews and technical quality assessments during the build phase, with the explicit aim of making implementations partner-owned over time • Create workshops and best-practice documentation that form the foundation for how we scale delivery quality across the network • Provide field feedback to product and professional services teams to continuously sharpen our standards and close systemic gaps