Responsible for establishing and providing leadership to the technology strategy and technology roadmaps, as well as product recommendations that enable the business. Designs, develops and maintains the enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. Develops specifications for new products/services, applications and service offerings. Provides technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects. Recognized as a thought leader within discipline who influences decisions made by senior leadership and advances the craft of architecture and engineering within our organization. This is a Remote position available in the United States. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. Responsibilities - Consults with engineering teams on major architectural designs for product roadmap to ensure consistency, security, maintainability and flexibility with respect to overall system, technical and product architectures within a domain or portfolio. - Provides consultation and collaborates with technology leaders, business partners and peer groups regarding long and short range product features. - Designs and develops architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. - Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost effective solutions. - Participates with application and infrastructure teams to provide guidance for development and releases. - Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. - Remains hands on with architecture and engineering activities and is deeply embedded in the role of technology. - Shares engineering knowledge and expertise across the organization and industry through networks, events and communities of practice. Minimum Qualifications - Bachelor's degree required - 10+ years in Web Content Management (WCM) implementations. - 6+years with Sitecore XM/XP platforms. - 1+years with Sitecore XM Cloud, Sitecore Search, and Sitecore DAM - Experience with Next.js, React, DevOps, Headless, and hosting using Vercel - Experience in Sitecore administration, security, pipelines, and workflows. Preferred Qualifications - Sitecore JSS and GraphQL (2+years). - Proficiency Experience in Microsoft Azure and Azure DevOps. - 8+ years in full-stack development using Microsoft technologies. - Strong Experience in ASP.NET MVC and C# skills (8+ years). - RESTful API design and consumption (1+– years). - Solr and Zookeeper configuration experience. - Sitecore MVP or XM / XM Cloud Certified. At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference. Compensation: The annual salary for this position is between $149,000 – $203,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. This position is also eligible for an annual bonus & RSUs. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: · Medical, dental, and vision insurance · Paid vacation, sick, holiday, and parental bonding leave · 401(k) retirement plan · Long-term and short-term disability insurance · Life insurance · Money-saving discounts and financial planning tools · Tuition assistance and education coaching · Caregiving support and resources for the children and adults in your family · Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law). Deadline to Apply: This posting is anticipated to remain open until 4/10/2026 Compensation: 149,000 - 203,000 Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results. Job Summary: The Senior Transformation Architect assists account managers through formal technical presentations and technical design assistance of GDTs solutions and service offerings to existing and prospective clients. The Senior Transformation Architect owns all technical aspects of a sales campaign and collaborates with the sales and services teams. They must maintain strong relationships with GDT clients. In this role, they are experts within the Architect organization, responsible for designing, architecting and solutioning for our clients. Key Responsibilities: · Define strategy, compare and contrast alternative solution approaches, and build key relationships, as well as size and configure solutions. · Possesses deep technology, enterprise IT and operational expertise (multiple layers of the stack). · Presents at technical briefings and demonstrations with clients and partners to showcase GDT’s value. · Considered a subject matter expert in one or many technologies for the team to leverage. · Qualify and position consulting engagements and services. · Provide coaching and mentoring to team members to enhance their solution knowledge, technical acumen, and pre-sales skill sets. · Qualify sales opportunities in the terms of client technical requirements, decision-making processes and funding and decides if GDT should move forward with opportunity pursuits. · Prioritize opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit. · Drive engagement conversions to additional services/solutions. · Provide feedback to improve internal efficiencies. · Work with practice leaders to provide input and suggestions for new solutions and offerings. · Extensive knowledge and experience working with operating systems. Knowledge, Skills, and Abilities: · Ability to define strategy, compare and contrast alternative solution approaches, and build key relationships, as well as size and configure solutions. · Possesses deep technology, enterprise IT and operational expertise (multiple layers of the stack). · Ability to presents at technical briefings and demonstrations with clients and partners to showcase GDT’s value. · Considered a subject matter expert in one or many technologies for the team to leverage. · Experience in qualifying and positioning consulting engagements and services. · Proven ability to provide coaching and mentoring to team members to enhance their solution knowledge, technical acumen, and pre-sales skill sets. · Experienced in qualifying sales opportunities in the terms of client technical requirements, decision-making processes and funding and decides if GDT should move forward with opportunity pursuits. · Demonstrated ability in prioritizing opportunities and efforts assigned to the geography based on maximizing total impact on team productivity and profit. · Proven experience in driving engagement conversions to additional services/solutions. Experience in providing feedback to improve internal efficiencies. · Reputation of working with industry/practice leaders to provide input and suggestions for new solutions and offerings. · Extensive knowledge and experience working with operating systems. Certifications: · Possesses a variety of OEM and Industry entry-level, professional, specialist and expert certifications spanning multiple vendors and technologies. Examples include Cisco CCNA/CCNP/CCDP/CCIE/CCDE, NetApp NCTA/NCDA/NCSE/NCHCA, Fortinet NSE 1 - 8, Juniper JNCIA/JNCIP/JNCIS/JNCIE, etc. · Also possesses professional certifications in other/cross-functional areas such as (ISC)² certifications, EXIN ITIL, Enterprise Architect Certifications (i.e., TOGAF), etc. There are many certifications, technologies and learning/certification tracks and options to satisfy this requirement, and the examples above are ONLY indicative examples. GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

• Design and implement comprehensive M365 solutions tailored to client needs, encompassing all M365 workloads including Exchange Online, SharePoint Online, OneDrive for Business, Intune, Teams, and Entra ID. • Develop and implement Microsoft 365 solutions based on best practices and guidelines from the Microsoft 365 Solution and Architecture Centre. • Design enterprise architecture that aligns with networking, identity, security, and multi-national principles • Create detailed design documents that outline solution architecture and implementation plans. • Lead and execute M365 Tenant-to-Tenant migration projects, ensuring minimal disruption to business operations. • Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of M365 implementations. • Maintain up-to-date knowledge of M365 technologies, industry trends, and best practices to ensure the delivery of cutting-edge solutions. • Provide support in troubleshooting prominent technical issues related to M365 environments as required. • Communicate effectively with clients, stakeholders, and team members to ensure the successful delivery of projects and fulfillment of client requirements. • Provide thorough documentation for operation handover and knowledge sharing, ensuring smooth transitions and ongoing support.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.  Job Description We are looking for an ITSM/ITIL Architect to serve as the process architect for a large-scale network consolidation program at a US-based Tier-2 Telco. The role designs the operational engine, including the ITSM framework, CAB quality gates, and alert correlation logic that translates raw network telemetry into structured support tickets. Responsibilities focus on building rules and governance mechanisms, while the Service Delivery Manager enforces them. This position suits professionals experienced in designing ITSM architectures from scratch and creating governance engines for large-scale IT mergers. Responsibilities: - Design the target operating model, including the overarching ITSM framework, ticket routing logic, and incident management workflows for the consolidated enterprise - Build the CAB quality gate to enforce strict ITIL intake requirements and mandatory global regulatory holds (e.g., e911, UK IPA) before any site moves to execution - Map raw observability alerts into the target ITSM platform (e.g., ServiceNow, Jira Service Management) to build the operational logic pipeline - Architect automated incident-creation rules within the ITSM platform. Ensure that validated alerts from the observability platform are automatically routed to the correct NOC queue, assigned the appropriate SLA, and deduplicated into a single parent ticket - Complete the core ITSM design and transition finalized runbook templates and operating rules to the Service Delivery Manager prior to volume factory execution - Collaborate directly with the Network Observability Architect to integrate telemetry and monitoring thresholds, translating validated alerts into actionable ITSM tickets via API webhooks Qualifications - 10+ years of experience in IT Service Management, ITIL architecture, or NOC process design, particularly within enterprise M&A integrations - Expert-level knowledge of enterprise ITSM platforms, specifically ServiceNow or Jira Service Management - Deep understanding of alert correlation, monitoring pipelines (LogicMonitor, SolarWinds, Datadog), and event management frameworks - Proven ability to design CAB processes that ensure compliance without slowing high-velocity migration factories. - Strong capability to define complex ticket routing logic based on network capacity thresholds and availability states. Additional Information We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.