• Manage Quality Reporting Process • Monitor closed QREs within the ticketing system to ensure investigations are finalized and properly documented • Collaborate with external teams to confirm accuracy, completeness, and resolution of reported events • Verify data accuracy and completeness to support tracking, trending, and reporting • Close tickets in alignment with established procedures and timelines • Maintain data quality and reporting readiness through continuous system monitoring • Generate and distribute monthly QRE reports for stakeholders and clients • Maintain adherence to internal quality standards and regulatory guidelines by supporting AnewHealth quality and compliance efforts • Partner with service line and department leaders to identify improvement opportunities, create and support in-service training, and deliver onboarding education • Assist in the development, implementation, and evaluation of internal and external performance improvement initiatives • Support the collection and sharing of best practices across teams to enhance consistency and quality of service delivery • Generate and distribute quality and performance reports to internal stakeholders and clients • Monitor referral source reports, analyze trends, and identify opportunities for improvement • Coordinate and document monthly client communication reports • Participate in QI meetings and maintain meeting minutes • Support the development and updates of the annual QI Plan and Program • Provide operational support to other business units during periods of high volume, as needed

Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers Job Description The RCM Quality Assurance Auditor (RCM Quality & Audit Specialist) is responsible for ensuring the accuracy, efficiency, and compliance of the organization's revenue cycle processes. This role involves conducting audits, monitoring key performance indicators, identifying process improvements, and ensuring compliance with industry standards and regulations. his includes, but is not limited to claims, denial management, and functions for both onshore and offshore resources. The ideal candidate should have a strong background in medical billing, coding, and accounts receivable, with a focus on quality assurance and process auditing. Primary Job Duties: - Conduct quality reviews, audit revenue cycle claims and workflows against established standard operating procedures (SOPs) • Develop, collect, analyze, report and measure multiple quality improvement initiatives that supports RCM operational functions • Create and maintain quality measurements to track improvements in individual and team performance scores • Identify potential deficiencies in processes via analysis and trends • Create reports and deliver assessment/evaluation results to appropriate levels of leadership • Research and identify the “root cause analysis” in process improvement (eg. Ability to identify when a function/action was performed that is not included in the SOP or documentation available) and utilize audit findings to report trends and recommended training • Assist with establishing, updating and communicating new and existing procedures • Analyze and measure results of implemented policies and changes • Collaborate with various RCM Leaders and internal partners to ensure goals are being met • Serve as a SME on all RCM workflows that are being audited • Participate in special projects, audits and process improvements in support of quality assurance initiatives • Other duties, as assigned i.e. coordinate and serve as supplemental support to the National Training Team Qualifications - Associate’s or bachelor’s degree preferred - 3+ years experience in an auditing/QA role or equivalent RCM job related experience - 2+ years experience with athenaHeath and/or athenaOne preferred - Experience working with offshore resources - Excel skills to include the ability to use formulas to analyze data, create graphs and pivot tables - Advanced working knowledge of Google Suite: Sheets, Slides and Forms - Experience managing data located in multiple software systems - Experience documenting clearly defined processes, standard operating procedures and policies - Demonstrates effective written and verbal communication skills with the ability to self-edit - Must demonstrate strong interpersonal skills to interact positively and effectively - Ability to work in a very fast-paced and changing work environment - Must comply with HIPAA rules and regulations - Collaborative, customer-focused and able to create visible value - Ability to prioritize tasks, use sound judgment, and remain organized - Strong attention to detail and time management skills - Ability to accept constructive feedback and work towards self-improvement and professional - growth The salary range for this role is $65,000,00 to $70,000,00 in base pay and exclusive of any bonus or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law. - Department: Revenue Cycle

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. Businessolver is seeking a Test Engineer I to join our Quality Engineering team full-time and fully remote! In this role you will document test scenarios, automate test cases, and learn to develop solutions that improve our test automation framework. A typical day might include reviewing automation runs and addressing failures, documenting test cases to cover a new product or feature and creating new automated test cases. As a member of a scrum team, your collaboration and contribution to the team will be critical to our success. The Gig: - Document new and maintain existing Test Cases using Xray Test Management - Develop new and maintain existing Cucumber Test Scripts to sustain >80% automated test coverage - Extend test coverage by documenting and automating test cases from production bugs - Analyze Runlists to identify long running steps or processes that can be tuned and optimized - Participate in Test Case design and Test Planning discussions to maximize quality thinking and test coverage - Participate as a member of a Scrum Team, holding yourself and your team mates accountable to commitments and daily progress - Work through technical challenges with appropriate level of urgency - Collaborate with team mates to stay aligned on sprint goals and maintain steady flow of work (keep your goals clear and yourself unblocked) - Work with Software Engineers across scrum teams to maintain consistent Test Engineering practices - Perform manual testing as needed - Use software design principals to create maintainable and solid UI test scripts - Evangelize quality and test automation, and support your team in these areas - Estimate work and maintain predictable throughput toward sprint goals - Work in a highly interactive Agile team, applying quality standards and processes to enable high quality feature delivery incrementally - Proactively identify opportunities to improve and simplify the test automation framework - Integrate test automation with and maintain continuous integration and delivery across the environments What you need to make the cut: - BS in Computer Science OR - 1-2 years experience Automating Tests for a SaaS product - Basic understanding of Software as a Service - Strong understanding of testing and quality practices such as Test Case documentation, Test Plans, Acceptance Testing, Regression Testing, - Test Coverage, Defect Detection - Exposure to development and testing tools such as Xray, HP Quality center, TestRail, Eclipse IDE, Gitlab, Selenium, Postman and SoapUI - Basic understanding of programming and scripting languages such as Java, XML, HTML, CSS, Javascript and Cucumber (Gherkin). - Experience documenting and tracking project work within ALM tools such as Jira and Confluence. - Experience working on a team of 5 or more software and test engineers - Basic knowledge of Distributed Version Control Systems such as Git. - Experience using Linux - Experience with benefits administration a plus - Ability to balance priorities and manage time effectively - Effective oral and written communication skills - Experience using MS Tools such as Teams, Word, Outlook, Sharepoint, PPT, etc. - Keen attention to detail - Strong sense of ownership and personal accountability - Follows tasks through to completion - Experience with AWS, docker, Jest, SQL, and Liquibase a plus - Ability to troubleshoot failing tests to determine root cause - Experience scoping, estimating and tracking test automation work - Understanding of Agile and CI/CD practices The pay range for this position is $50,000 - $78,000 per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the bonus incentive plan. Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/ Dear Applicant. At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved. Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. With heart, The Businessolver Recruiting Team Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls. (Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters. Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #LI-Remote

Ciklum is looking for a Content QA Spesialist to join our team full-time in Ukraine. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Content QA Spesialist, become a part of a cross-functional development team engineering experiences of tomorrow. The ADAPT project focuses on digital asset production and localization for global marketing campaigns. The team transforms creative inputs into high-quality web pages, newsletters, and banners using CMS platforms and design tools, ensuring accurate localization, pixel-perfect execution, and thorough quality assurance across multiple markets and languages. Responsibilities: - Perform manual, cross-browser, and cross-device testing based on test cases, input files, or reference files - Report and document defects in JIRA, including clear reproduction steps, screenshots, and detailed cause-effect descriptions - Re-test products after fixes, perform acceptance testing, and provide final QA sign-off - Analyze project requirements and identify gaps, ambiguities, or potential issues early in the workflow - Prepare, maintain, and update test cases, ensuring alignment with project goals and change requests (CRs) - Review and clarify CRs, adjust test cases, and communicate changes to relevant stakeholders - Conduct acceptance and post-release testing after production deployment - Support emergency troubleshooting, reproducing issues, testing fixes, and performing acceptance testing on staging and production environments - Collaborate closely with designers, developers, and content teams to ensure consistency, quality, and alignment with brand guidelines - Continuously identify opportunities to improve QA processes, documentation, and testing efficiency Requirements: - 2+ years of experience in content or digital QA, with proven attention to detail - Excellent eye for detail and precision, with a “pixel-perfect” mindset - Strong organizational skills, able to manage multiple tasks under tight deadlines - Clear and effective communication skills in English, able to explain issues to technical and non-technical stakeholders - Team-oriented mindset, willing to collaborate with designers, developers, and project managers - Experience with JIRA or similar task management and bug tracking tools - Basic experience with Photoshop or other design tools to analyze visual content - Familiarity with cross-browser and cross-device testing methodologies - Experience creating and maintaining test cases, performing QA sign-offs, and managing CRs - Previous QA officer experience is a plus - Ability to work in a fast-paced environment, maintaining focus and accuracy under pressure What`s in it for you? - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.