Title: Head of Technology - Data Enablement and MarTech Activation Location: Melbourne Australia Job Description: At Latitude, we make it possible - for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That's why we offer benefits that make a real difference in your life. We make it possible… - to spend more time with your loved ones - with an extra week of paid leave each year through our Take 5 initiative. - to balance work and life - with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week - to put your wellbeing first - with Sonder, a 24/7 support app for mental and physical wellness. - to access great financial benefits - with discounts on Latitude products and services. About the role The Head of Technology - Data Enablement & MarTech Activation leads the technology capabilities that make trusted data usable at scale and turn that data into measurable customer activation. This role is accountable for an integrated strategy and delivery roadmap spanning modern data platforms and pipelines, enterprise data products, data management and quality, and the marketing technology stack that enables compliant, timely and optimised campaign execution. You'll build strong partnerships across Product, Risk / Compliance, Customer Care, and lead a high‑performing team that delivers real commercial value. Responsibilities: - Own and execute an integrated roadmap across data enablement and marketing activation, ensuring clear prioritisation, governance and delivery transparency. - Lead a lean, hands‑on engineering capability to design and deliver scalable, secure, cloud‑native data platforms and pipelines. - Drive engineering excellence through CI/CD, automated testing, observability and DevSecOps practices across data and martech platforms. - Establish and maintain platform ownership disciplines including funding models, total cost of ownership, lifecycle management and vendor relationships. - Set direction for enterprise data products, defining outcomes, success measures and prioritised backlogs aligned to business needs. - Own the technology enablement of marketing activation, ensuring martech platforms are stable, integrated and optimised for compliant campaign execution. - Enable reliable, repeatable campaign delivery through strong release hygiene, testing, experimentation and performance optimisation. - Lead, develop and retain a multidisciplinary team, building a culture of ownership, continuous improvement and strong delivery discipline. - Manage operational costs and investments, and clearly articulate value delivered including ROI, revenue and cost benefits. What you'll bring: - Proven people leadership experience building and leading high‑performing multidisciplinary teams. - Strong strategic thinking and stakeholder engagement skills, with the ability to translate strategy into executable roadmaps. - Deep understanding of modern data platforms and engineering practices (e.g. cloud‑native architectures, pipelines, CI/CD, security‑by‑design). - Working knowledge of marketing technology and activation concepts, including marketing automation, CDP‑style data flows, personalisation and measurement. - Commercial and financial discipline, including experience managing cost, investment and vendor relationships. - An AI‑native mindset - regularly leveraging AI tools to enhance decision‑making, accelerate delivery and improve team efficiency. Sometimes the best candidates don't have 100% of what is listed above, but if you have most and are confident, you'd be a good fit, we'd love to hear from you! Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both. We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, Win together, Pursue excellence, and Create tomorrow Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.

• Diseñar estructuras robustas de bases de datos alineadas a los objetivos del negocio • Implementar soluciones analíticas con enfoque en BI y Big Data • Garantizar seguridad, trazabilidad y gobernanza de los datos • Colaborar con equipos clave para traducir datos en información estratégica

Role Description We’re seeking a senior, hands-on Salesforce & Data Lead to take ownership of Salesforce development, data quality, and overall CRM performance within a growing, high-performance agency. This role sits at the intersection of development and data, with Salesforce at the core of the business’s operations. You will step into an existing live environment and take full ownership of improving data integrity, system architecture, and development standards. You’ll work closely with a Salesforce Administrator and data specialists to ensure that the CRM is clean, scalable, and capable of supporting campaign delivery and business growth. This includes managing data workflows, optimising enrichment pipelines, and ensuring the availability of high-quality data across all campaigns. This is a hands-on leadership role suited to someone who can both build and guide - owning technical execution while also setting standards, improving systems, and driving long-term scalability. You will operate in a fast-paced environment where ownership, accountability, and proactive problem-solving are critical. Key Responsibilities - Own and manage Salesforce data quality, hygiene, and overall system integrity - Design and maintain scalable CRM architecture aligned with business needs - Develop and maintain custom Salesforce solutions using Apex and Lightning Web Components (LWC) - Lead development standards, best practices, and technical direction across the platform - Identify and resolve data gaps, duplication risks, and inefficiencies - Work closely with Salesforce Administrator and data specialists on data workflows and enrichment - Ensure data is accurate, up-to-date, and ready to support campaign execution - Oversee and optimise data ingestion, enrichment, and automation processes - Manage and improve integrations between Salesforce and external tools - Troubleshoot and resolve issues in a live production environment - Reduce technical debt and continuously improve system performance - Provide guidance and oversight to junior or support resources - Document processes, workflows, and system architecture - Continuously identify opportunities to improve scalability, automation, and efficiency Qualifications - Excellent spoken and written English - 4+ years of experience as a Salesforce Developer - Strong experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and integrations - Strong understanding of Salesforce data architecture, governance, and best practices - Experience working in live production environments with existing systems - Proven ability to take ownership of CRM systems and data quality - Experience collaborating closely with Salesforce Administrators and cross-functional teams - Experience leading or mentoring technical or data-focused team members - Strong problem-solving and debugging capabilities - Familiarity with data extraction or scraping tools (e.g. Apify or similar) is a strong advantage - Ability to manage multiple priorities in a fast-paced environment - High attention to detail and commitment to data accuracy - Must be able to work in alignment with Sydney, Australia business hours Requirements - Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment Benefits - Competitive salary based on experience - Performance-based bonus tied to outcomes - Opportunity to own and shape CRM and data systems end-to-end - Work with global, high-quality clients - Clear progression opportunities as the business scales - Influence architecture and best practices - Collaborative and driven team culture - Strong long-term growth opportunity

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Staff Software Engineer on our Data & Analytics Platform Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job We are seeking an experienced Staff Engineer to join our Data Substrate team. In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale. Responsibilities In this role, you’ll: - Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills - Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies. - Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices. - Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning. - Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions. - Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 8+ years of experience in software development, or a related field. - Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems. - Expertise in big data technologies such as Hadoop, Spark, Kafka, and other distributed computing systems. - Experience designing, building, and operating large-scale systems using AWS technologies. - Proficiency in programming languages such as Python, Java, or Scala, with strong problem-solving skills and attention to detail. - Experience designing or working with Data Lakehouse architectures, including hands-on experience with Hudi, Iceberg, or Delta data formats. - Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams. - Strong leadership skills, with a track record of mentoring and developing junior engineers. - Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines. Desired - Contributions to OSS projects is a bonus - Familiarity with data modeling, data warehousing, and ETL processes is a plus. Location This role will be remote, and based in the United States. This role will be remote but is not eligible to be hired in CA, WA, NY, NJ, PA or CT. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. The estimated pay ranges for this role are as follows: - $171,120.00 to $213,900.00 Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.