• Monitor and optimize IAM systems to ensure the absolute integrity of user credentials and access rights • Identify and solve complex security problems using a broad, innovative perspective that goes beyond "standard" fixes • Interpret internal and external business issues to recommend and implement industry-leading security practices • Lead teams or projects with moderate resource requirements and complexity, ensuring alignment with department objectives • Communicate high-level technical concepts to non-technical stakeholders, successfully anticipating objections and building consensus for new security initiatives.

Role Description We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). The Pursuit Leader will be responsible for managing and orchestrating end-to-end strategic pursuit cycles. They will: - Architect engagement strategy and understand value drivers, value proposition, transformation angle, stakeholder map (incl. board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. - Review the client-facing point of view to identify value-add propositions and create an actionable Pursuit Strategy/Win Strategy that articulates required business outcomes. - Develop and refine understanding of client executives' beliefs and what needs to be true for the client to do the deal with NTT DATA. - Leverage the value proposition to align stakeholders and shape/create a deal. - Create a process for high value renewals encompassing assessment, strategy, and execution, working with Industry Leaders to roll it out. Job Responsibilities Include: - Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company. - Engage early with customer technology and business leaders to build relationships and understand the customer’s current needs and challenges. - Manage customer relationships from origination to closure of complex, multi-tower high value proposals. - Create win strategies that address the business goals and technology needs of a customer. - Lead solution design, construction, and orchestration across NTT, partners, and client organizations. - Work collaboratively across multi-solution and cross-functional organizations to ensure proposed solutions align with customer goals. - Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. - Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain. - Able to work in a matrixed, fast-paced environment driving deal strategies with multiple stakeholders and teams. Qualifications - Minimum of 15 years of experience in Information Technology enterprise sales, complex deal pursuit, or consulting sales roles. - Minimum of 10 years’ experience leading sales/new business deal pursuits and closing complex deal cycles focused on driving value-add offerings delivering business outcomes. - Minimum of 8 years’ pursuit experience managing and closing deals involving various technology domains such as cloud, data, security, network/infrastructure, and applications. - Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). - Must be able to travel at least 50%. Benefits - Medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.

Title: Customer Journey Architect Location: Cary United States locations Basking Ridge, New Jersey Ashburn, Virginia Irving, Texas Cary, North Carolina Lone Tree, Colorado View Fewer Locations locations Irvine, California Annapolis Junction, Maryland New York, New York Rolling Meadows, Illinois Alpharetta, Georgia Temple Terrace, Florida time type Full time Job Description: When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... As a Customer Journey Architect within Verizon Business Product and Marketing Organization, you’ll be responsible for the technical orchestration of real-time marketing (RTM) use cases. You will serve as the primary bridge between business strategy and technical execution, specifically focusing on the Adobe Experience Platform (AEP) ecosystem. Your role is highly technical and hands-on; you will not only design the logic for customer interactions but also build, troubleshoot, and optimize those journeys within Adobe Journey Optimizer (AJO). Working closely with stakeholders, you will translate complex business requirements into scalable technical workflows. You will lead the configuration of real-time behavioral triggers and ensure the underlying data architecture supports seamless, personalized experiences across all customer touchpoints. Responsibilities include: - Journey Orchestration & Execution: Architecting, building, and maintaining end-to-end customer journeys in Adobe Journey Optimizer (AJO) using complex branching logic, frequency capping, and real-time triggers. - Technical Troubleshooting: Performing deep-dive technical QA and debugging of journey payloads, API integrations, and event-based triggers to ensure flawless execution. - AEP Technical Strategy: Configuring and managing XDM schemas, identity namespaces, and profile segments within the Adobe Experience Platform to ensure data is "journey-ready." - Stakeholder Partnership: Leading use case discovery sessions with business partners to define technical requirements and translate marketing goals into automated, real-time workflows. - Optimization & Experimentation: Driving continuous improvement of journeys through A/B testing, path analysis, and performance monitoring to maximize conversion and engagement. - Roadmap Influence: Partnering with Adobe and internal engineering teams to influence product roadmaps and ensure the platform scales with our evolving CX needs. - Data Governance: Ensuring all journeys adhere to privacy standards and data governance policies while maintaining high data integrity across the RTM stack. Where You'll Be Working... In this hybrid role, you must reside within a commuting distance to one of the work locations listed on this position, and your work will include work from home and assigned office days set by your manager. What We’re Looking For… You are a technical powerhouse with a marketing mind. You enjoy the "puzzle" of data flow and logic, but you never lose sight of the customer experience. You have a deep, hands-on mastery of the Adobe Experience Cloud and can navigate the technical complexities of real-time profile streaming and event-based orchestration. You’ll need to have... - Bachelor’s degree or four or more years of work experience. - Direct, hands-on experience building and troubleshooting in Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). - Experience managing multiple high-stakes technical projects simultaneously in a fast-paced, dynamic environment. Even better if you also have... - Adobe Certified Professional or Expert credentials in Adobe Journey Optimizer or Adobe Experience Platform. - Master’s degree in Computer Science, Information Systems, or a related technical field. - Expert-level understanding of XDM (Experience Data Model) and real-time profile stitching. - Experience with API testing tools (e.g., Postman) and debugging web/mobile event data. - Strong proficiency in SQL and experience working with big data environments to fuel personalization. - Proven track record of optimizing "Next Best Action" engines or real-time decisioning frameworks Where you’ll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $132,500.00 - $231,000.00.

• Provide support for IT-related issues via phone, email, or in-person. • Troubleshoot and resolve hardware, software, and network problems. • Document and track all support requests using a ticketing system. • Install, configure, and update operating systems and applications. • Set up and maintain desktops, laptops, printers, and other peripherals. • Support Microsoft 365 applications (Outlook, Teams, OneDrive, etc.). • Maintain IT asset inventory and perform basic system updates. • Follow company IT policies and security best practices. • Assist users with troubleshooting Engineering specific software