Summary The focus of your role: Our Customer Success program is fundamental to ensuring a successful journey, solution adoption and value realization for Guidewire Customers. The Client Partner is a senior strategic business leader who interacts with the C-suite of our largest, most strategic customers to ensure the success of the customers program(s) and to advocate for their requirements which has the ability to enhance and influence the Guidewire Cloud product roadmap significantly. As a senior leader, you will be accountable for maximizing the business performance of the account and be the face of Guidewire responsible for customer delight, building trusted customer relationships and bringing thought leadership to cultivate and expand the GW brand. In partnership with Sales, Cloud Ops, Product, Services, Customer & Partner Success teams, as well as our customers, you will craft a strategy to ensure customers are enthusiastically adopting Guidewire throughout their organization, achieving business value from the software and recognizing that value when the time comes to review their subscription. You will execute that strategy by working directly with customers – from end users up to C-level executives - and by marshaling appropriate resources across the Guidewire organization to create a cohesive, customer-centric experience through a matrixed environment. As you travel the Path to Success with the customer, you will act as an advocate in the customer’s interest. You will hold Guidewire, our partners, and our customer teams accountable to the joint strategic journey the customer and Guidewire declared when the Path to Success started. Additionally, the Client Partner will help structure and lead new initiatives across Strategic & Tier 1 customers who are considering or transitioning to Guidewire Cloud. The Client Partner role is the central point of contact for our customers spanning the Path to Success from pre-sales to implementation through adoption. They play a critical role as a “trusted advisor” to our customers CxOs and Business Units. Job Description What you’ll do: The role is responsible for collaborating with the GW teams and customers to help lead, win, and deliver customer value with Guidewire solutions. The Client Partner is: Account business operator: - Collaborates with sales, strategic advisory and services to optimize overall P&L outcomes on the account(s) including customer relationship management, ARR targets & long-term value, forecasting, return on investments. - In collaboration with sales, strategic advisory and services sets and manages the account strategy aligned with customer priorities for optimal value creation and establishes and manages account level KPIs such as churn, adoption, ARR, NPS/CSAT, etc Strategic Advisor to customer key decision makers: - Drive strategic direction and business with our customers across the parent organization and entities for value optimization and customer satisfaction taking into consideration IT and business strategies, challenges, processes, people and partnerships. - Be the Voice of the Customer and work collaboratively with the account team and broader GW organization to develop and manage the strategy to build broad adoption of GW products throughout the Path to Success. - Understand their strategic goals and how our software enables achievement of them informed by deep P&C industry and GW product expertise - Influence Guidewire’s product evolution through insights on customer’s priorities and investments - Demonstrate an understanding of their enterprise architecture; and - Bring insights and experiences from elsewhere in our Strategic and Tier 1 Cloud customer base making it relevant to their respective journey. Customer Success Evangelist and Motivator - Know the customer “inside and out” and foster positive relationships with key customer stakeholders at senior and C-Suite level - Become a trusted advisor and build multi-dimensional relationships promoting the GW value proposition - Advocate for optimal use, product upgrades, value tracking, and community engagement overseeing adoption of our products, building, and managing customer relationships for CSAT, NPS and service delivery. - Serve as key escalation point for the customer and work with our GW teams to ensure service provision meets both SLAs & expectations - Orchestrate and align face-offs with the customer, meetings and foster key stakeholder contact management to ensure coverage and consistent, one GW approach to global customer engagement across all of our disciplines - Communicate to the customer and GW regarding expectations, performance, governance and issue escalation/resolution during the course of delivery to ensure success. - Contribute to the processes and programs that will define Customer Success for Strategic and Tier 1 Cloud customers going forward “Gateway” to/from the Guidewire Organization - Describe how the Guidewire Cloud roadmap is particularly relevant to the Strategic and Tier 1 customer’s business and technology objectives; - Take point on and coordinate to successful conclusion Guidewire’s response to customer questions and known service issues to ensure customer satisfaction; - Understand and document our current position with each customer and communicate the same to relevant parties within Guidewire; - Recognize incremental sales opportunities across GW solutions including core, digital, analytics/data and marketplace and partner with the sales team to pursue the deal ensuring the customer objectives and value proposition are at the forefront; - Introduce new features and best practices to customers according to their business needs; - Advance customer feedback to Product, Marketing, Customer and Partner Success, Services, and Sales teams; - Speak as an internal authority on the state of a given customer relationship; - Advise Guidewire about gaps that could affect our ability to support the Path to Success; - At the Board and Senior Management Level, ensure Guidewire is positioned effectively within customer and is well represented for potential growth opportunities - Ensure “best in class professionalism” in how we deliver across the account collaborating with the Delivery Principal to support escalations and manage expectations - Engage in negotiations in the contract renewal cycle, and where appropriate, support the renewals process to minimize customer attrition and ensure realistic expectation setting. Team Leader and Developer - Manage the global account team with dotted or solid line responsibility - Set direction, and provide coaching, mentorship and manage the performance of the account team building morale and positioning the team for success What you’ll bring: The ideal candidate will bring diverse IT, Business Acumen and/or Management Consulting background and knowledge of industry trends, leveraging this credibility as a strategic advisor to our customers, alliance partners, and internal teams across Guidewire. - Experience leading and/or sponsoring Guidewire InsuranceSuite implementation programs; - Considerable experience with cloud technologies for mission-critical applications; - Impeccable relationship skills, including the ability to establish immediate credibility with strategic or Tier 1 customers and to connect effectively with Business and IT; - Demonstrated executive leadership and communication experience, showing the ability to define a vision, build a persuasive business case, establish personal credibility, resolve conflicting views (and personalities) and engender honest feedback and appraisal; - Empathy to understand customers’ problems/goals, and passion to take them on as your own; - Ability to accept criticism and diagnose problems without a defensive posture; - Ability to engender support from various stakeholders to create cohesive outcomes; - A naturally proactive disposition, a motivation for solving complex problems, and a relentless attention to detail; - Strong Insurance Background and Experience in Senior Executive discussions - Business Acumen and the comfort demonstrating product value and measuring/quantifying the intangible; - Ability to build and manage C-suite relationships at customers; - Experience working on pursuit teams and participating in the proposal development process; - Experience leading, managing, coaching, and developing staff; - The entrepreneurial skill to pioneer a new role, lead by example, build consensus around a vision, and motivate others without direct authority; and - Experience in a relevant field (e.g., customer success, management/technology consulting or software implementation in the insurance industry, cloud technologies for mission-critical applications). How success will be measured: - Financial - ARR Targets & Long-Term Value - Forecasting - Product Penetration and expansion - Return on Investments - ARR % Retention Targets: Churn/Ramp Not Realized - Sales Support/Influence: Product Portfolio and TAM expansion - Operational - Portfolio Level Delivery Health - Portfolio Level Adoption: Release version and Feature Adoption + Value Upside - Strategic Priorities - Cloud Acceleration Progress to Target - Success Plan/Account Plan Execution & Outcomes - Innovation & Thought Leadership - Customer Relationships - Customer Sentiment - NPS/CSAT scores In the end, our customers’ success is Guidewire's success – and yours: you will be evaluated based on both leading indicators of customer engagement and trailing indicators of license renewal and expansion. Because you will flourish in this role by spending face-to-face time with both customers and the Guidewire team, we expect this role to require at least 50-70% travel. The US base salary range for this full-time position is $176,000 - $264,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance. Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products. In This Role, You Will: - Manage new case, renewal activity, and amendments - Identify and promote the sale of additional lines of coverage or plan improvements. Promote new product offerings and enhanced product features - Recommend plan changes as appropriate - Facilitate the enrollment and re-enrollment process; conducting enrollment meetings or being present as benefit fairs, as needed - Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative. - In addition to servicing accounts, your ability to cultivate meaningful, effective relationships will be vital as you collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors) to provide the best possible outcome for all parties involved. The Skills & Background You’ll Need - High School Diploma - Life and Disability insurance license for all states within office’s assigned territory is required. - 2+ yrs of client management experience in insurance Key Behaviors of a Successful Candidate - Engaging Hearts & Minds: Creates a team identity and builds momentum toward a shared purpose. - Strategic Visioning: Considers different future scenarios, opportunities and risks to generate operational plans that align with the business unit/function’s strategic vision. - Developing People: Delivers both individual and group feedback to support ongoing development and overall department performance. Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: - A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions - An annual incentive bonus plan - Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure - A supportive, responsive management approach and opportunities for career growth and advancement - Paid parental leave and adoption/surrogacy assistance - An employee giving program that double matches your donations to eligible nonprofits and schools In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard. - Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data. Salary Range: $87k base compensation depending on experience + our incentive compensation bonus plan Positions will be posted for at least 5 days from original posting date. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

Role Description Vehlo is seeking a highly motivated Partner Development Representative (PDR) to thrive in a fast-paced, high-growth environment—think “inside sales with a partner focus”. In this role, you’ll engage in outbounding motions to partner-sourced prospects, qualify and develop them into sales opportunities, and collaborate closely with Partner Account Managers, Partner Marketing, and Sales Account Executives to drive growth. The ideal candidate is coachable, collaborative, competitive, resilient, and brings a strong team-first mindset with a bias for accountability. What You’ll Do - Generate new qualified sales pipeline to meet/exceed assigned goals through engagement and development of partner-sourced leads and lists. - Develop, create, and execute on joint partner outbound and marketing campaigns to build partner-sourced sales pipeline (outbound calls and/or emails based on lists). - Collaborate with Partner Account Managers to identify targeted accounts and execute outbound strategies accordingly. - Follow designed activity cadences (email, phone, video, social) to generate sales demand. - Use high level of proficiency to manage pipeline in CRM (Salesforce), leverage Salesloft and other tools for outbound automation, and report to internal stakeholders on activity and results. - Execute nurture "re-engage" campaigns to existing leads in the pipeline. - Obtain and maintain an in-depth understanding of the auto industry market, customers, and competition. - Continuous learning to stay on top of tools, techniques, and trends. - Track, trend, and report on identified metrics as part of a regular cadence to the manager. - Travel to partner locations or events/meetings, as needed. - Travel requirement: 10-15% of travel required. Qualifications - At least 2 years prior experience in a sales development, inside sales or similar role with demonstrated success. - Proficiency in outbounding via email, phone, and social. - Excellent written and verbal communication skills, with the ability to think on your feet. - Exceptional organizational, time-management, and planning skills with attention to detail. - Positive demeanor, a winning attitude and good business judgment. - Strong skills in Excel, Word, PowerPoint, Salesloft, Salesforce CRM. - Ability to work both independently and as part of a team. - Bachelor’s degree or equivalent required. - Experience in the automotive industry, a plus. - Experience working with alliance/channel partners, a plus. Requirements - Bachelor’s degree or equivalent. Benefits - Base Salary: $70,000 - $80,000. - This role may be eligible for additional compensation, including bonus or commission, where applicable. - Eligible employees may receive: - Medical, dental, and vision insurance. - 401(k) with company match. - Paid time off and holidays. Work Environment & Physical Requirements This role may be performed remotely. Employees must have a dedicated and safe workspace that allows them to effectively perform job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May require occasional travel to company offices, team meetings, or events (approx. 10-15%). Additional Information Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. Employment may be contingent upon a background check in accordance with applicable laws.

At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You". Your passion, your purpose, your potential. Steele Auto Group has an immediate requirement for a Client Care Associate to support our Nova Scotia location! Location: Remote with occasional travel (less than 5%) to dealerships in throughout Atlantic Canada. This opportunity provides a progressive call center environment, that incudes NO WEEKENDS, NO EVENINGS and NO OVERNIGHT SHIFTS!!! The hours of operation are Monday to Friday 8:00 am to 5:00pm. Earn a competitive Base Wage of $17.50 to $20.30 per hour, plus a Bonus of up to $600 per month. What You'll Be Doing (a.k.a. Your Mission!): Your main goal? Deliver top-notch customer experiences with enthusiasm. Whether that’s over the phone, via email, or any other channel they reach out on. Here's a peek at what your day might look like: - Delivering friendly, helpful, and professional support to customers via phone, email, and more; think VIP concierge vibes. - Scheduling appointments and reminding customers about upcoming service needs like the organized rockstar you are. - Keeping things running smoothly by managing your workload and juggling priorities with ease. - Following up on inquiries and solving issues with a proactive, problem-solving mindset. - Keeping customer records up to date and handling confidential info with care. - Collaborating with our dealerships to ensure seamless communication and top-tier customer service. - Jumping in where needed. Whether it’s updating systems, resolving issues, or lending a hand on the fly. What We're Looking For: - Bilingual in French and English? That’s a big plus! - Tech-savvy with strong computer skills and Microsoft Office know-how (Outlook, Excel, Word). - A people person with a passion for great service, and the experience to prove it. - Great communication skills, you’re a pro at listening and making yourself understood. - Organized, with the ability to juggle priorities without dropping the ball. - Motivated, detail-oriented, and ready to bring your A-game every day. - A team player who also shines when working independently. - Comfortable multitasking in a fast-paced environment. Why You will Love Working with Steele Auto Group: At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential. We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following: - 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years! - Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered. - Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP. - Employee Discounts – On vehicle purchases, parts, and service at any of our locations. - Work Boot Reimbursement – Reimbursement immediately, no waiting required! - Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills! While we strive to post accurate compensation ranges, some external websites may display estimates not verified by Steele Auto Group. Final compensation details will be discussed with candidates selected to move forward. Steele Auto Group is committed to a fair, inclusive, and supportive workplace. We promote from within, invest in development, and value every candidate’s experience. Accommodation is available throughout the recruitment process, just let us know. Learn more about us at www.steeleauto.com Applying is simple as 1, 2, 3: 1. Click the link to Steele Auto Group Careers 2. Sign in (top right corner) and create your profile 3. Upload your resume In just a few minutes, the Steele Auto Group career world is at your fingertips. Internal candidates: Please apply through the careers page to ensure you are identified as an internal applicant.