Job Description: Takes direction from the leadership team, operations management, executive stakeholders, and partners with fellow educators, subject matter experts, application team members, and vendors to develop, deliver, and optimize portfolio of systems and service education and training programs. Schedule - M-F Mountain Time business hours 8-4:30, some flexibility of start time due to virtual instructor led training. Occasional need for evening or weekends for implementation/ go-live support - Mostly remote with possible opportunity to go on site for implementation/ go live support Essential Functions - Plans and tracks educational event logistics. Performs instructional design, development, and delivery responsibilities to the standards set forth by leadership. Contributes to the development of project and deliverable development timelines. Identifies operational inefficiencies and problems and communicates/coordinates improvements. - Conducts organizational education programs, including preparing for class, setting up the event, planning logistics, facilitating the event, following up on all outstanding questions, and collecting feedback from participants. Monitors and reports the effectiveness of training on associates during the orientation and post-orientation period for the purposes of career development. Facilitate and deliver education programs using a wide range of platforms and mediums as requested and/or determined by a needs assessment. Partners with assigned education development and delivery team members and executes training material revision and integration tasks, tests lesson plans and assists in training environment build. - Contributes to process improvement cycles in support of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. Observes trends and patterns to identify improvement opportunities. - Creates and maintains educational assets complementing the Intermountain Health portfolio of associate development programs. Interprets both operational and system processes and workflows in the design, development, and implementation of Intermountain Health education and training program for all associates. - Trains and credentials trainers for end-user training. Acts as a liaison between the subject matter expert/build team and the end user. Provides Command Center support during and after go-live. Identifies risks and concerns to ensure problem resolution and continuity of service. - Supports achievement of organizational goals by optimizing performance and facilitating change. Seeks feedback and mentoring for personal improvement. Coaches and mentors others to support ongoing development and professional practice. - May be called upon to serve as principal for assigned projects. Develops and supports effective team interactions through open and honest communication. Models these behaviors and supports relationships that create an environment where individuals and team members learn and grow professionally. Employs knowledge of group dynamics to facilitate effective team functioning and problem solving. - Independently completes assigned projects, collaborates, and coordinates with contracted vendors as needed. Independently manages curriculum projects and works with cross-departmental partners to ensure project training deliverables meet business needs. Prioritizes project work independently to meet customer needs. Participates in special projects as needed and performs other duties as assigned. Demonstrates professional growth and development through self-leadership and continuing self- education and training. - Promotes mission, vision, and values of Intermountain Health, and abides by service and leadership behavior standards. - Performs other duties as assigned. Skills - Strong communication skills, both written and verbal. - The ability to relate and build connections with all staff across all levels of the organization; as well as the ability to encourage and motivate people. - Strong organizational skills and the ability to self-manage multiple priorities and deliverables. - Background in instructional design/curriculum development and delivery as well as knowledge of adult learning methods. - Must possess strong presentation skills, strong technical documentation skills, and attain proficiency in assigned systems and applications to the standards set by leadership. - Ability to travel to deliver training and/or special projects. - Critical Thinking: Uses active listening and critical inquiry skills, integrates system perspectives, and questions assumptions to analyze performance and recommend optimal interventions. Uses informed judgment to recommend and/or take action. Demonstrates reflective reasoning and coaches others to develop critical thinking and problem-solving skills. - Change and Adaptability: Leads and helps others navigate through change. Recognizes the need to adapt to the rapidly changing needs of the customer, workflow, team, organization, and external environment. Facilitates organizational awareness and understanding of the rationale and desired outcome of changes. Negotiates project timelines, deadlines and/or deliverables. - Maintains or develops knowledge of Intermountain Health system functions and related system workflows through the credentialing process. Qualifications - High School Diploma or equivalent - Epic Certification and/or CIT (Mager Consortium), or the ability to obtain said certification(s) within 18 months of employment. - Experience in developing, coordinating, and delivering associate education and training programs is required. - Previous experience in a healthcare setting, functional experience as a subject matter expert (clinical, revenue, or other), Learning Management System (LMS) administration experience, basic, intermediate or advanced adaptive learning solution design and development expertise, artificial and mixed reality authoring systems expertise, e-learning authoring tools experience, screen-cast software is preferred. - Registered Nurse and other licensed clinical incumbents must hold and maintain current state licensure. Physical Requirements - Pharmacy/Office/Desk Jobs: Pharmacists, PSRs, Administrative Support, Food Service Specialists, Business Professionals, etc. - Ongoing need for caregiver to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. - Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. - Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. - For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: SelectHealth - Broomfield Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $33.75 - $53.16 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

• Develop and maintain software architectures that support the company's growth, delivering robust, scalable, and secure technical solutions aligned with business needs. • Act as a facilitator between technical teams and stakeholders, ensuring efficient communication between technology and the business. • Provide support to the development team, guiding best practices, promoting innovation, and ensuring operational efficiency and long-term quality of deliveries. • Review and optimize system architecture to ensure scalability and security. • Create proofs of concept to validate architectural solutions and technical decisions. • Propose continuous improvements and architectural evolutions, minimizing impact on production operations. • Monitor system performance, anticipate issues, and ensure high availability and resilience. • Collaborate with the team to implement optimization solutions and resolve critical incidents. • Participate in meetings with clients and stakeholders, translating business requirements into technical solutions and leaving those meetings with technical architecture diagrams and creating/updating detailed documentation. • Support developers and QA with best practices and code reviews. • Assist in implementing critical changes with a focus on quality. • Keep the system secure by applying security improvements and ensuring compliance with industry regulations. • Guide and support the team's technical development, promoting best practices and efficient architectural solutions. • Create and maintain functional and technical diagram models.

Role Description ¿Eres alguien que no solo configura herramientas, sino que diseña los sistemas que hacen posible que un equipo comercial opere sin fricción, con datos confiables e integraciones que no fallan en producción? Este reto es para ti. Tu misión en Alegra: - Serás el arquitecto del núcleo técnico de RevOps: la persona que define cómo fluyen los datos desde el primer contacto hasta el ingreso y construye las integraciones que sostienen el funnel. - Garantizar que el CRM sea una fuente de verdad impecable, que cada integración tenga resiliencia real en producción y que cada fricción manual en el stack comercial sea reemplazada por un flujo automatizado, documentado y sostenible. ¿Qué harás con nosotros? - Diseñar el modelo de datos del CRM: objetos, propiedades, reglas de negocio, permisos y nomenclatura como fuente de verdad del revenue. - Garantizar la trazabilidad del funnel comercial de extremo a extremo: MQL → SQL → Opportunity → Revenue, con consistencia de datos en cada etapa. - Diseñar e implementar integraciones entre el CRM y el stack comercial: telefonía (Genesys), mensajería (WhatsApp API), analytics, herramientas de IA y sistemas de producto. - Construir automatizaciones avanzadas basadas en eventos, reglas y priorización inteligente usando AWS Lambda, n8n o equivalente. - Garantizar sincronización, manejo de errores y observabilidad en todos los flujos entre sistemas en producción. - Eliminar dependencias manuales mediante automatización estructurada: identificar fricciones sistémicas y reemplazarlas con flujos reproducibles y documentados. - Definir los estándares técnicos del equipo: naming conventions, control de versiones, documentación de integraciones y guías de contribución. - Coordinar con el equipo de Data para garantizar coherencia entre la arquitectura operativa de RevOps y el modelo de datos del data warehouse. - Implementar soluciones de IA aplicada al stack: scoring de leads, evaluadores automáticos de calidad, agentes de voz integrados al CRM. ¿Cómo usarás IA en el día a día de este rol? - Gobernanza self-healing: implementarás soluciones de IA que detecten anomalías, limpien duplicados y normalicen datos del CRM en tiempo real, garantizando una fuente de verdad sin deuda operativa. - Automatización inteligente de integraciones: diseñarás flujos donde la IA detecta y resuelve errores de sincronización entre sistemas antes de que impacten al equipo comercial. - IA conversacional aplicada al revenue: integrarás agentes de voz y chatbots directamente con el CRM para capturar datos estructurados de cada interacción sin carga administrativa para el equipo. Qualifications - Entre 3 y 6 años en roles de Revenue Operations técnico, CRM Systems, Business Systems o ingeniería de software con stack SaaS. - Experiencia diseñando arquitecturas de CRM: modelo de datos, Custom Objects, gobernanza y source of truth — no solo configuración de campos desde la UI. - Experiencia implementando integraciones entre herramientas del stack comercial usando APIs propias y plataformas de integración (REST, webhooks, OAuth 2.0). - Experiencia operando servicios en AWS o GCP en producción. - Dominio de HubSpot desde la arquitectura interna: Custom Objects, Operations Hub, Workflows API, Data Sync — el perfil que buscamos es el de un HubSpot Engineer/Developer con visión de sistemas, no de administración desde la interfaz. - Experiencia implementando soluciones de IA aplicada al revenue. Requirements - Conocimiento de Genesys Cloud API o plataformas de contactabilidad similares. - Experiencia con herramientas de observabilidad: CloudWatch, Datadog o equivalente. - Certificaciones en HubSpot (Operations Hub, CRM Implementation). - Requisito de ubicación: Ser residente o contar con permiso de trabajo en Colombia, México, República Dominicana o Costa Rica. Benefits - Trabajo 100% remoto con relación laboral estable. - Coworking mensuales con el equipo local. - Plan de carrera y oportunidades para seguir desarrollando tus habilidades. - Acceso a plataformas educativas, cursos con certificaciones y una biblioteca virtual. - Clases de inglés. - Programas de bienestar y charlas sobre hábitos saludables. - Dos días de cuidado al año adicionales a tus vacaciones. - Apoyo económico para mejorar tu espacio de trabajo. - Celebración de cumpleaños con un bono económico y medio día libre. - Un equipo con talento de distintos países y culturas.

OneMagnify is an AI native, platform-enabled B2B digital agency operating at the intersection of data, technology, and creativity. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology. By combining deep industry expertise with advanced analytics and artificial intelligence, we enable our clients to make better decisions, move faster, and compete more effectively in dynamic markets. Role Summary As a Data Architect at OneMagnify, you'll design and own the data infrastructure that makes complex analytics and AI-powered client solutions possible. This is a hands-on technical role working at the center of our data practice — shaping how data flows, integrates, and performs across enterprise systems. The work you do here directly affects the quality of insights our clients rely on to make faster, smarter business decisions. The Impact You'll Have Data architecture at OneMagnify isn't a back-office function — it's the foundation that every analytics, AI, and customer experience solution is built on. When the data infrastructure is sound, everything downstream works better: campaign performance models are more accurate, personalization engines fire correctly, and clients get reporting they can actually trust. You'll work on engagements where clients — often large B2B organizations in automotive, industrial, or enterprise technology sectors — are trying to connect disparate systems, improve data reliability, or modernize their pipelines to support cloud-native analytics. You'll partner closely with analytics, engineering, and strategy teams to make sure the architecture you design holds up in production and scales with the client's needs. You'll also mentor junior data engineers and analysts, raising the technical bar across the team and helping others grow their craft alongside you. What You'll Do Design Enterprise Data Architecture - Build and implement scalable data architecture frameworks that support enterprise analytics and operational needs - Define data models, storage strategies, and integration patterns that translate business requirements into durable technical solutions - Ensure designs are built for performance, reliability, and long-term maintainability — not just to solve today's problem Establish and Enforce Data Quality Standards - Develop data quality protocols that ensure consistency, accuracy, and reliability across systems and sources - Use strong SQL fundamentals to build validation and troubleshooting processes that catch issues before they reach end users - Set standards that analytics and engineering teams can operate against with confidence Build and Optimize Data Pipelines - Lead integration work using APIs and modern pipeline approaches to connect systems that weren't designed to talk to each other - Optimize ETL/ELT workflows using Databricks and AWS-native services (Glue, Step Functions, Lambda) to build reliable, scalable pipelines - Leverage the Databricks Lakehouse platform — Delta Lake, Unity Catalog, and Spark-based processing — to improve pipeline efficiency and reduce operational overhead Collaborate Across Engineering, Analytics, and Strategy - Work directly with engineering and analytics teams to align data architecture decisions with broader project goals and client outcomes - Partner with strategy and delivery teams to ensure data infrastructure supports the business use cases clients care most about - Translate technical architecture concepts for non-technical stakeholders clearly and without jargon Develop Junior Data Talent - Provide technical guidance and mentorship to junior data engineers and analysts - Help build team-wide fluency in data architecture best practices, pipeline patterns, and data quality thinking What You'll Need - Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent professional experience - 5+ years of hands-on experience in data architecture development or implementation - Strong SQL skills across data analysis, validation, and troubleshooting - Hands-on experience with Databricks (Delta Lake, Unity Catalog, Spark) and AWS data services (Glue, Redshift, S3, Lambda, or Step Functions) - Familiarity with APIs and integration methods for connecting systems across an enterprise Future-Ready Skills (Nice to Have) - Deep experience with AWS cloud data infrastructure (Redshift, S3, Glue, EMR, or similar) in a production environment, ideally alongside Databricks - Familiarity with Databricks MLflow or Feature Store as a bridge between data engineering and AI/ML workflows - Familiarity with marketing data ecosystems: CRM platforms, CDP architectures, or Martech/Adtech data flows - Experience in a digital agency, marketing services, or consulting environment where you've navigated multiple client data environments - Working knowledge of data governance or observability frameworks (e.g., data lineage, cataloging, or pipeline monitoring tools) Benefits We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth. We are an equal opportunity employer We believe that Innovative ideas and solutions start with unique perspectives. That’s why we’re committed to providing every employee a workplace that’s free of discrimination and intolerance. We’re proud to be an equal opportunity employer and actively search for like-minded people to join our team. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.