• Lead the continuous improvement and sustainment initiatives of RLPM principles, concepts, training, and other projects as assigned • Collaborate and influence RTX business leaders to effect change and integration for consistent and scalable solutions that transform program and project management • Coordinate with cross-functional teams to develop, deploy, and sustain training and business capabilities that integrate disparate processes and systems for enabling program performance and predictability • Create and execute change management across the lifecycle from strategy and development to production and sustainment • Develop, maintain and support configuration management of RLPM templates, artifacts, resources and tools • Travel to participate in domestic business engagements

Role Description We are seeking a talented Program Manager who is familiar with the billing complexities of the healthcare industry. You will have strong analytical skills to ensure we are accurately submitting claims into our billing system. You will find root cause defects that prevent us billing (e.g., local edit errors, missing encounters), and understand and maintain charge management rules. This ties to understanding the downstream impacts for collections. This role will partner closely with RCM Operations, Healthcare Finance Operations, Product, and Tech. - Monitor and improve clean claim submission rates by identifying and resolving charge capture defects, including local edit errors and missing encounters - Establish and maintain charge management rules to ensure accurate coding, pricing, and billing compliance across all service lines - Track key metrics including charge lag, encounter capture rates, and billing accuracy while creating dashboards for performance visibility - Partner with RCM Operations, Healthcare Finance Operations, Product, and Tech teams to optimize charge capture workflows and system configurations - Oversee provider onboarding and credentialing processes to ensure timely setup in billing systems and prevent billing delays - Conduct root cause analysis on billing errors and lead continuous improvement initiatives to reduce manual processes and increase automation - Ensure charge capture processes comply with healthcare regulations, payer requirements, and support audit preparation Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Requirements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Benefits - Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans) - EAP and Mental Health Support - Medical Advice Line - Flexible Spending Accounts - Adoption and Surrogacy Reimbursement coverage - 401(k) matching - Paid time off - Parental leave

Job Description At Manheim Digital, we're transforming vehicle portfolio management. Our mission is to provide vibrant marketplaces, transparency and insights to maximize portfolio values, increase residual values, and thus positively impact Used car sales. Manheim Digital seeks an individual who provides both strategic and tactical guidance to clients and internal teams, encouraging software adoption and client program success. You have a broad, cross-functional background, a passion for learning, problem-solving, and bridging business and technical challenges. Adaptability and improvement are integral to your approach, and you take initiative without waiting for direction. The role requires responsiveness, independent judgment, and effective organization in a fast-paced environment, serving the interests of both Manheim and the client. General Responsibilities: - Be the primary point of contact for client(s) for all aspects of the program including but not limited to the overall client solution from launch to ongoing enhancements to end of life - Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities - Drives program evolution while keeping with client's strategic needs and expands program in cooperation with client. - Responsible for managing and implementing the overall program requirements; organizes, directs, coordinates plans, and implements all program activities - Overall responsibility for operational aspects of the program - Ability to indirectly manage and influence a diverse group of resources - executive sponsors, multiple stakeholders, product management, developers, analysts, testers and project managers - Facilitate complex team meetings involving business and technical resources; Demonstrate credibility as a business partner to ensure business and technology decisions are reached to support the client goals and objectives - Effectively communicate & manage project expectations to client, project managers, sponsors, team members and other stakeholders in a clear, concise and consistent manner. - Induces proactive issue and risk management strategies to ensure early identification and effective communication to the Senior Leadership team - Tracks performance data and reports results to client - Keeps appropriate individuals abreast of new, existing and possible emerging program issues or concerns - Delivers formal internal strategy and execution presentations - Develops and maintains knowledge of industry, economic trends and changes affecting businesses - Provides training and best practice recommendations to clients - Mentors other Program Leads and Program Managers Minimum Requirements - BA/BS degree and 8 years of related experience; or an equivalent combination of education and work-related experience. USD 111,500.00 - 185,900.00 per year Compensation: Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 04/23/2026

Senior Program Manager, Sales Enablement Location: - Raleigh, North Carolina - Arden, North Carolina - Beachwood, Ohio - Boothwyn, Pennsylvania - Charlotte, North Carolina - Franklin, Massachusetts - Glendale Heights, Illinois - Hanover, Maryland - Moon Township, Pennsylvania - Mountainside, New Jersey - Tampa, Florida - West Chester, Ohio - Westerville, Ohio Work Type - Hybrid Job Description: Eaton's North American Sales (NAS) division is currently seeking a Senior Program Manager, Sales Enablement. This hybrid position can be based anywhere in the United States that is within 50 miles of an Eaton sales facility, and it requires up to 25% travel by air. What you'll do: The primary responsibilities of the Senior Program Manager is to facilitate Salesforce and other sales enablement digital tools training, maintain the NAS Leadership System, develop and deliver leader skill development training, conduct external research and benchmarking and collaborate with many different teams across Eaton. In this Function you will: - Facilitate in-person and virtual training for Salesforce and other sales enablement digital tools across NAS. Deliver consistent Salesforce knowledge, processes and best practices to diverse sales audiences. Drive adoption and engagement of Salesforce, LinkedIn Sales Navigator, Zoominfo, iPads and other sales enablement digital tools within NAS and support piloting and deployment of future enhancements. Drive adoption and Own end-to-end course operations, including EU course coordination, performance metrics, scheduling, content updates, and program communications. - Maintain the NAS Leadership System, the framework used to run NAS. The Leadership System defines how leadership is exercised across NAS, and establishes the cadence, priorities, and expectations for how the business is led and managed. You will engage with NAS leadership and other key stakeholders to ensure the NAS Leadership System is kept up to date with evolving business needs, processes and digital tools. Ensure the NAS Leadership System is in alignment with the Eaton Business System (EBS), Eaton Leadership Model (ELM), and Corporate and Electrical Sector priorities. - Develop and deliver leader skill development training aligned with the NAS Leadership System and Sales Leadership Accelerators. Equip new and existing leaders in NAS with training and resources so they can effectively lead their teams and drive successful go-to-market strategies, translating organizational go-to-market strategies into clear, segment-specific training for leaders. - Conduct external research and benchmarking on evolving learning, sales enablement, and skill development trends. Synthesize insights from market trends, peer organizations, vendors, and professional networks and bring best practices, innovative approaches, and actionable solutions back to the Sales Enablement team on a consistent basis. - Collaborate with teams across North American Sales, Commercial Digitalization, Marketing Communications, IT, Finance, Talent Management, and other teams in Eaton to deliver training and programs, manage budgets and vendors, and ensure alignment. Qualifications: Basic Qualifications: - Bachelor's degree from an accredited institution - Minimum of 7 years of experience in sales, sales operations, learning & development, enablement, or related field - Minimum 1+ year experience in a sales leadership role - Relocation assistance is not available. Candidates must currently reside within a 50-mile radius of an Eaton sales office, to be considered. - Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications: - Master of Business Administration (MBA) or other relevant advanced degree. - 3 years experience in a sales leadership role - Understanding of electrical industry market dynamics, sales methodologies, and go-to-market strategies. - Demonstrated expertise in sales technology platforms (Salesforce, BidManager, etc.). Position Criteria: - Must be able to travel by air - up to 25% of time The expected annual salary range for this role is $113000 - $165000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.