• Carry out repair, maintenance and qualification work on in vitro diagnostic equipment • Inspect, install and commission equipment at customer sites • Provide technical support to customers via telephone or remote maintenance • Support the sales team with technical expertise on complex sales-related queries • Travel within Germany and, in exceptional cases, internationally • Support the central internal repair department as required

• Work with cutting-edge Canon equipment and technologies. • Build strong relationships with customers through direct on-site service. • Receive ongoing training and opportunities for career growth in a supportive, team-oriented environment. • Travel extensively within the US to install the Canon Ink Jet Product. • Diagnose mechanical, software, network, and system issues using established procedures. • Deliver high-quality, professional on-site service to meet or exceed customer expectations. • Complete Field Service Reports, Expense Reports, and maintain all assigned Canon property. • Assist with escalated technical or customer service issues and guide less experienced technicians.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimal downtime. They provide on-site technical support, conduct preventive maintenance, and deliver a high level of customer service to clinical and research laboratories. This position reports to the Field Service Manager and is part of the Field Service team located in Malbrough, MA and will be working remotely to cover the New England territory. Selected candidate must reside in the territory or open to relocating. In this role, you will have the opportunity to: - Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. - Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals - Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers The successful candidate will possess the following: - Ability to manage a dynamic service schedule, travel throughout an assigned region, and independently complete service documentation, PMs, and corrective actions while meeting company performance and compliance requirements. The essential requirements of the job include: - Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience. - Minimum of 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation. Travel, Motor Vehicle Record & Physical/Environment Requirements: - Ability to travel – 100% within assigned territory with additional support outside territory as required. Limited overnight travel. - Hold a current valid driver’s license and good driving record over the last three. - Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: - Previous field service experience in medical devices, biotech, or other highly regulated industries. - Customer-facing experience in high-pressure hospital or lab settings. Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that enhance our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Life Sciences, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote work arrangements for eligible roles and are committed to providing enriching careers, regardless of the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Your interview team will provide additional information about this remote work arrangement. Explore the flexibility and challenges that working at Beckman Coulter Life Sciences offers. The hourly range for this role is $35.00-38.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for sales incentive pay. We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and a 401(k) plan, to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Note: Selected candidate must reside in the territory or open to relocating. #LI-JJ1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

• Triage issues with direction from Dell support • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone) • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email • Reseating parts, swap or replace parts, upgrading firmware as needed • Sever testing and validation (running diagnostics, capturing & uploading logs)