Role Description This role offers the opportunity to lead complex software projects in a fast-paced, global environment. You will act as a bridge between technical teams and business stakeholders, ensuring projects are delivered on time, within scope, and to high-quality standards. The position involves planning, coordinating, and monitoring project execution while mitigating risks and resolving blockers. You will collaborate with cross-functional teams, from development and QA to product and operations, while driving continuous improvement in project processes. Ideal candidates thrive in agile settings, enjoy problem-solving, and are adept at translating technical challenges into actionable project plans. This role empowers you to directly influence the success of innovative technology initiatives on a global scale. - Support the Lead Technical Project Manager by assisting in process implementation, issue escalation, and ensuring smooth communication with team members. - Oversee project execution, monitor progress, manage dependencies, and adjust plans proactively to meet evolving requirements. - Maintain clear, consistent communication with stakeholders on project status, risks, and changes to ensure alignment. - Collaborate with stakeholders to define project scope, objectives, deliverables, timelines, and success criteria. - Identify potential risks and implement mitigation strategies to prevent delays or quality issues. - Facilitate collaboration across cross-functional teams, including development, QA, product, and business units. - Gather post-project feedback and implement lessons learned to improve future project delivery. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, Project Management, or related fields (or equivalent experience). - 5+ years of experience managing software development projects, with hands-on development experience in the past 3–4 years. - Proficiency in one or more programming languages such as JavaScript, Python, Java, or C#. - Foundational knowledge of DevOps practices (CI/CD, containerization) and modern software delivery concepts. - Strong understanding of SDLC, Agile/Scrum, and project delivery methodologies. - Experience with software engineering and collaboration tools such as Git, Asana, Confluence, and Slack. - Knowledge of testing approaches including unit, integration, end-to-end, performance, and security testing. - Proven ability to lead multiple projects and distributed teams concurrently. - Strong organizational, planning, scheduling, and stakeholder management skills. - Exceptional leadership, problem-solving, and communication abilities in English. Requirements - Knowledge of AI tools, AI product landscape, or AI architecture concepts. - Experience with SQL/NoSQL databases and containerization technologies like Docker or Kubernetes. - Familiarity with quality assurance, cybersecurity principles, and performance optimization. Benefits - Fully remote work with flexible scheduling and global collaboration. - Opportunity to work on cutting-edge projects at the forefront of fintech and AI technologies. - Exposure to distributed, high-performing international teams. - Professional development and learning opportunities. - Engaging work environment with impact on global technology initiatives.

• Lead IT projects from initiation through closeout, ensuring delivery aligns with scope, timeline, and budget • Develop project charters, schedules, and activity plans in collaboration with stakeholders • Coordinate with cross-functional teams and vendor partners to plan and execute project work • Track progress, follow up on assignments, and hold team members accountable for deliverables • Manage risks, issues, and changes throughout the project lifecycle • Communicate status updates clearly and consistently to stakeholders at all levels • Maintain required project documentation including risk logs, communication plans, and test records • Schedule and lead project meetings, document decisions, and drive follow-ups to completion • Ensure compliance with PMO processes and audit requirements • Support project intake and prioritization efforts by helping define scope and estimating effort • Promote consistent use of PMO templates, tools, and reporting practices • Contribute to continuous improvement of project delivery across the IT organization

• Lead end-to-end delivery of IT infrastructure projects, including network deployments, cabling, and multi-site rollouts • Manage multiple concurrent projects with responsibility for scope, timelines, and budgets • Serve as the primary client-facing contact, including executive-level status updates • Review RFPs, RFQs, and RFIs to ensure quality, completeness, and alignment with client requirements • Develop and maintain project documentation, including statements of work, schedules, and closeout reports • Coordinate internal engineering teams and field resources for project execution • Identify risks and implement mitigation strategies proactively • Ensure all milestones are achieved and projects are delivered on time and within budget • Identify and escalate new business opportunities within existing client accounts • Maintain strong client relationships and ensure high levels of satisfaction • Collaborate with engineering and operations teams to resolve project challenges • Uphold GigaKOM standards for operational excellence and continuous improvement

Key Skills - Technology Project Management - Delivery & Execution Focus - SRE & Production Operations Collaboration - Risk & Dependency Management - Incident Follow-ups & RCA Tracking - Stakeholder & Executive Communication At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.