• Lead IT projects from initiation through closeout, ensuring delivery aligns with scope, timeline, and budget • Develop project charters, schedules, and activity plans in collaboration with stakeholders • Coordinate with cross-functional teams and vendor partners to plan and execute project work • Track progress, follow up on assignments, and hold team members accountable for deliverables • Manage risks, issues, and changes throughout the project lifecycle • Communicate status updates clearly and consistently to stakeholders at all levels • Maintain required project documentation including risk logs, communication plans, and test records • Schedule and lead project meetings, document decisions, and drive follow-ups to completion • Ensure compliance with PMO processes and audit requirements • Support project intake and prioritization efforts by helping define scope and estimating effort • Promote consistent use of PMO templates, tools, and reporting practices • Contribute to continuous improvement of project delivery across the IT organization

• Lead end-to-end delivery of IT infrastructure projects, including network deployments, cabling, and multi-site rollouts • Manage multiple concurrent projects with responsibility for scope, timelines, and budgets • Serve as the primary client-facing contact, including executive-level status updates • Review RFPs, RFQs, and RFIs to ensure quality, completeness, and alignment with client requirements • Develop and maintain project documentation, including statements of work, schedules, and closeout reports • Coordinate internal engineering teams and field resources for project execution • Identify risks and implement mitigation strategies proactively • Ensure all milestones are achieved and projects are delivered on time and within budget • Identify and escalate new business opportunities within existing client accounts • Maintain strong client relationships and ensure high levels of satisfaction • Collaborate with engineering and operations teams to resolve project challenges • Uphold GigaKOM standards for operational excellence and continuous improvement

Key Skills - Technology Project Management - Delivery & Execution Focus - SRE & Production Operations Collaboration - Risk & Dependency Management - Incident Follow-ups & RCA Tracking - Stakeholder & Executive Communication At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact:   The Principal Technical Project Manager is responsible for ensuring the delivery of quality products and services to eCS clients and partners. Most importantly, the Technical Project Managers oversee the successful delivery of eCS’ elluminate® product, a next generation data integration and analytics cloud platform that enables life sciences organizations to optimize the aggregation, standardization, and analysis of their data throughout the clinical development lifecycle. Additionally, they develop roadmaps and timelines for executing the highest quality of technical services and support including but not limited to solution integration, custom reporting, data mapping and Clinical Data Repository (CDR). eCS Project Managers are responsible for developing and maintaining detailed project documentation, managing client expectations and approvals on scoped deliverables, balancing and reconciling the project budget, serving as the point person for project communication and issue escalation, effectively realigning resources in response to scope changes and proactively mitigating other potential risks, fostering positive and long-lasting client relationships, driving elluminate® utilization, and driving project efforts toward successful (on time, on budget, within scope) completion. The successful candidate will have a background in consulting or professional services, experience with SaaS delivery and project management, account and program management, extensive experience managing software development projects, and experience managing matrixed project teams. The candidate must have an ability to lead technical teams and provide leadership in resolving technical issues. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.  Your day to day: - Leverage clinical trial expertise to proactively define and document effective project objectives and strategies with clients, partners and colleagues - Direct project efforts and teams towards successful fulfillment of contractual obligations, oversee consistent compliance with regulatory and operational policies and procedures, mentor junior PMO staff and cultivate productive communication channels among all stakeholders - Partner with PMO management to develop and support the customer success model by monitoring current client needs and identifying future business growth opportunities, supporting business development goals by presenting at bid defenses, sales demonstrations and governance meetings, and maintaining positive working relationships with client representatives Take the first step towards your dream career. Here is what we are looking for in this role.  Qualifications: - Bachelor's degree preferred, in a health sciences or analytic discipline - Project Management Professional (PMP) certification required - 10+ years of project management experience preferably in a clinical, biomedical, or software environment preferred - 5+ years in Pharmaceutical/Biotechnology industry or equivalent senior consulting role managing large complex clients/multiple projects preferred - Experience managing employees desired - Proven expert at managing highly complex and high-profile clinical projects while also serving as client advocate and success manager - Experience independently identifying and implementing process efficiencies and quality improvements within the PMO - Experience setting operational standards and best practices that prove and promote the value of eCS project management services - Expert with Microsoft applications (Word, Outlook, Excel, PowerPoint, Project, Visio, Teams, etc.) and collaborative platforms like MS Teams, OneDrive and SharePoint - Working knowledge and commitment to PMI and industry best practices, methodologies, principles and tools - Highly experienced in managing projects that focus on technical deployments, system implementations, and data management and reporting - Working knowledge and some experience with ICH/GCP guidelines, 21 CFR Part 11, clinical trials methodology, CRO partnerships, EDC systems (Medidata, Rave) and biostatistical visualizations Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. See all the details here: https://topworkplaces.com/company/eclinical-solutions/ eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Pay Range US Pay Ranges $128,000—$155,000 USD