• Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions • Experience working with Sales teams and Sales support organizations • Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge. • Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira). • Able to act as thought leader and subject matter expert for sales processes • Drive defining, estimating, and shaping technical approaches/solutions using best practices • Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components • Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation • Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business • Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades • Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience • Maintain and configure development and test instances for our internal sandboxes • Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders

Remote role, only for applicants in Argentina and Uruguay. The Salesforce Technical Architect is responsible for designing and delivering scalable, enterprise-grade cloud solutions across the Salesforce ecosystem. This role focuses on architecting AI-enabled, data-driven, and integrated enterprise platforms leveraging Salesforce Agentforce, Data Cloud, MuleSoft, and core Salesforce Clouds. The architect will design end-to-end solutions spanning CRM, AI agents, unified data platforms, and enterprise integrations, while ensuring adherence to Salesforce best practices, platform guardrails, and enterprise architecture standards. The role requires deep expertise in Salesforce development, AI-driven automation, integration architecture, and modern iPaaS platforms. This position works closely with delivery teams, client stakeholders, and cross-platform architects to deliver scalable, secure, and intelligent enterprise solutions. Responsibilities: - Architecture & Solution Design - Architect end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce AI agents. - Design AI-enabled workflows and autonomous agents using Agentforce to improve customer engagement, automation, and operational efficiency. - Architect enterprise data strategies leveraging Salesforce Data Cloud, including identity resolution, unified customer profiles, and real-time data activation. - Define scalable enterprise integration architectures using MuleSoft or other iPaaS platforms, APIs, and event-driven patterns. - Integration & Data Strategy - Design API-led connectivity frameworks using MuleSoft or comparable iPaaS platforms. - Architect integrations between Salesforce and enterprise systems such as ERP, data warehouses, marketing platforms, and external SaaS applications. - Define data ingestion, transformation, and activation strategies across Salesforce Data Cloud and external data platforms. - Platform Development & Technical Oversight - Provide technical leadership for development teams across Apex, Lightning Web Components (LWC), Visualforce, and Salesforce automation frameworks. - Contribute hands-on when needed to validate architecture, unblock teams, or implement complex components. - Ensure solutions are designed for high performance, scalability, security, and large data volumes. - Delivery Leadership - Partner with Delivery Managers, consultants, and client stakeholders to translate business requirements into scalable technical architectures. - Lead design reviews, code reviews, and architectural governance across Salesforce implementations. - Mentor developers and consultants on platform best practices, architecture patterns, and integration design. - AI & Innovation - Evaluate and implement Salesforce AI capabilities including Agentforce and generative AI-powered automation. - Identify opportunities to leverage AI-driven agents, predictive insights, and real-time data activation. - Drive innovation initiatives to continuously improve the firm’s Salesforce architecture and delivery capabilities. - Client Advisory - Serve as a trusted technical advisor to clients, helping them understand architectural trade-offs, platform capabilities, and long-term scalability considerations. - Guide clients on AI adoption, unified data strategies, and enterprise integration modernization. - Practice Development - Contribute to internal architecture standards, accelerators, and reusable frameworks. - Lead knowledge sharing around Agentforce, Data Cloud, and integration architecture. - Support presales and solutioning efforts for complex Salesforce engagements. Qualifications & Skills: - 8+ years of experience designing and implementing Salesforce solutions. - 5+ years of experience architecting enterprise systems and leading client-facing implementations. - Experience delivering large-scale Salesforce implementations for mid-market or enterprise organizations. - Strong development experience in Apex, SOQL/SOSL, Lightning Web Components (LWC), and Salesforce automation tools (Flow, Platform Events). - Deep understanding of Salesforce platform architecture, governor limits, security models, and performance optimization. - Experience designing solutions using Salesforce Data Cloud. - Experience with Salesforce Agentforce or AI-powered automation frameworks. - Strong experience designing integrations using REST, SOAP, GraphQL APIs, and event-driven architectures. - Hands-on experience with MuleSoft or similar iPaaS platforms such as Celigo, Boomi, Workato or Informatica Cloud. - Knowledge of API-led connectivity, microservices architecture, and enterprise integration patterns. - Strong knowledge of JavaScript, HTML, CSS, and modern front-end frameworks used within Salesforce ecosystems. - Experience working with complementary platforms such as AWS, Heroku, GCP, Azure or other cloud infrastructure. - Familiarity with data platforms, data lakes, and modern analytics architectures is a plus. - Ability to communicate complex technical concepts to both technical and non-technical stakeholders. - Strong problem-solving skills and ability to operate in fast-paced consulting environments. - Self-starter mindset with a passion for learning new technologies and driving innovation. - Salesforce Application Architect, System Architect, Salesforce Data 360 and Salesforce AI Certifications Preferred About RYZ Labs: RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect: - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect. - Frugality - being frugal and cost conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.

• Develop and customize Salesforce applications using Agentorce and Einstein features • Manage and maintain databases, including writing SQL queries and working with ETL processes • Collaborate with data teams using Databricks for analytics and integrations • Work with Google Cloud Platform (GCP) to deploy and manage Salesforce-related solutions • Troubleshoot and resolve issues, ensuring high performance and scalability • Collaborate with cross-functional teams to deliver business solutions aligned with requirements

Salesforce Engagement Lead. About Saasinct Saasinct is a woman-owned business that embraces equality, diversity, inclusion, education, and access to career development. As an East Coast-based Salesforce implementation partner, we serve Financial Services organizations, including Capital Markets, Wealth & Asset Management, and Private Equity. We empower these organizations to become more tech-savvy and strategically aligned through Salesforce. We provide our customers with a unique combination of consulting and education, illustrating what a fully integrated technology stack can look like with Salesforce at the center. We win when we earn the trust and ongoing partnership of our clients, and we do that by continually finding better ways to collaborate within the Financial Services ecosystem. Role Overview Saasinct is seeking a Salesforce Engagement Lead to own the success of client engagements across delivery, relationship, and outcomes. This role is responsible for leading Salesforce implementations, guiding clients through complex decisions, and ensuring work is delivered with clarity, quality, and accountability. You will operate in a growth-stage environment where structure is still evolving. We are looking for someone who brings organization, sound judgment, and a strong sense of ownership. This is an opportunity to play a meaningful role in how we deliver, partner with clients, and continue to scale. This role is best suited for someone who prefers ownership and impact over rigid structure and clearly defined lanes. What You’ll Be Doing Engagement & Delivery - Own day-to-day delivery across Salesforce projects — tracking progress, managing tasks, and keeping teams aligned - Lead weekly client status calls, internal standups, and working sessions - Own project plans, timelines, and budget tracking - Manage scope changes, identify risks early, and adjust plans as needed - Ensure deliverables are clear, complete, and aligned to client expectations Serve as the Client Lead - Act as the primary point of contact for your clients - Prepare for and lead client meetings with clear agendas and next steps - Translate business needs into actionable work for the team - Handle challenges directly — navigating misalignment, pushback, or changing priorities Account Growth & Partnership - Stay close to client goals and identify where additional support may be needed - Partner internally to expand accounts based on outcomes and trust - Contribute to long-term client relationships, not just immediate delivery What You Bring - 3–7+ years of Salesforce consulting experience - Experience working with Financial Services clients (Capital Markets, Wealth, or Private Equity) - Strong project management and delivery discipline - Clear, professional communication and client presence - Ability to operate without heavy structure and drive work forward You are someone who: - Takes ownership and follows through - Communicates clearly and calmly - Enjoys working with small, collaborative teams - Looks for ways to improve how things are done Nice to Have - Salesforce certifications (Admin, Consultant) - Experience with Financial Services Cloud - Project management certifications Grow With Us - Be part of a growing Salesforce partner where your work and ideas directly impact our trajectory - Help shape how we serve clients and show up in the Salesforce ecosystem - Gain meaningful exposure to leadership and company strategy - Take real ownership in a collaborative, people-centered team - Competitive compensation with performance-based incentives - Health, dental, and vision coverage & 401(k) match - Salesforce certification support and professional development Eligibility Requirements - Location: Remote (US) - Experience: Prior Salesforce ecosystem experience and Financial Services exposure (Capital Markets, Wealth & Asset Management, or Private Equity) Must be a US citizen or permanent resident