JOB OVERVIEW: This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner’s office with a focus on excellent customer service. Drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Manage more unique and complex repair cases, troubleshoot, and resolve issues at a higher level and support additional products. KEY RESPONSIBILITIES: - Provides repair services to customers in a courteous and professional manner including escalation and more advanced and difficult issues. May also provide installation services to customers on an as needed basis. - Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. - Provides leadership to team members and manages all on site installation, repair maintenance and test tasks. - Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. - Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. - May assist with other more junior technicians’ assignments as required to ensure quality customer service is being provided - Maintains and manages proper levels of inventory in van. - Produces timely and detailed service reports. - Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. - Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. - Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. - Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. - Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. - Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. - Participates in special projects and performs other duties as required. SPECIFIC KNOWLEDGE & SKILLS: - Must have 3 or more Level 1 Certifications which were determined by the ROM/ZOM based on business need - Must be cross certified (digital x-ray/software, digital CAD/CAM, etc.) - Proven ability to present preventative maintenance to customers - Proven ability to administer timely and accurately (work orders, FSRs, Concur, eTime, RMA’s, 2579 reporting, etc.) - Ability to act as liaison between Henry Schein, customers, contractors and EPM - Must demonstrate lead technician capabilities GENERAL SKILLS & COMPETENCIES: - Must work well independently - Expert troubleshooting skills - Proven ability to work with confidential information - The ability to act as liaison between Henry Schein, customers, contractors, and EPM - Must demonstrate lead technician capabilities - Must have the ability to mentor other technicians - Oral communication and presentation skills - Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA’s, 2579 reporting, etc.) - Proven ability to work with confidential information. - Expert troubleshooting skills - Advanced computer skills WORK EXPERIENCE: Typically, 7 or more years of dental industry experience with demonstrated proficiency. Strong mechanical background. Service and install experience. Must have achieved and demonstrated expertise in an equivalent area to a CIT certification. PREFERRED EDUCATION: Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred. TRAVEL / PHYSICAL DEMANDS: The Equipment Service Technician (EST) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Job Description: Field Service Technician Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world- class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. Location: Remote Field Office (Remote employee) Role and Responsibilities: - Provide fuel cell service during field visit dispatches - Operate a service vehicle safely - Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously) - Manage on-site preventative maintenance, repair, test, and diagnostic tasks - Follow company procedures and protocols - Diagnose errors or technical problems and determine/implement proper solutions - Cooperate with a technical team and share information across the organization - Comprehend and follow customer access requirements - Maintain service vehicle and spare part inventory - Maintain/build positive relationships with customers - Produce timely and detailed service reports as required - Other responsibilities as assigned - Required to reside within the Service District - Training: Two initial training sessions of up to four weeks each in Sunnyvale, CA Education and Experience: The following MINIMUM levels of experience and or education are required: - High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields; - Or – - Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.) - Or – - 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician) Skills and Experience: - Strong electrical troubleshooting/diagnostic skills required - Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E) - Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms - Experience with various electrical/electronic test and measurement equipment - Able to read and interpret electrical single line diagrams and blueprints - Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power - Mechanical system aptitude, to include troubleshooting/repair skills - Highly motivated and able to work autonomously - Demonstrates sound judgment in the resolution of complex problems - Team player who exhibits a high level of integrity and professionalism - Communicates written and verbal English effectively - Able to execute against written and verbal procedures and sequenced work instructions - Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs. - Able to reach, squat, bend, and twist during the work day - Able to use a ladder or stepstool regularly - Able to facilitate 24X7 on-call duty - Able to facilitate shift work as needed - Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example) - Able to regularly support overtime to achieve quarterly goals - Able to regularly travel (drive) throughout a large Service District (e.g. “Southern California District”) - Able to travel occasionally to other US and international destinations - Able to maintain a driving record in good standing #BEI2024 Salary Ranges: $26.81 - $38.59

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. If you want to be part of this important mission, we want to hear from you.  The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers’ equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS. Job Role: - Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures. - Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region. - Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership. - Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures. - Communicate required follow up actions to primary assigned representative. Minimum Required Skills and Knowledge: - Excellent time management and professional communication skills both internal to Varian and externally to customers. - Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills. - Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field. - Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope. - Basic technical experience with micro-computers/PC based systems. - Basic technical knowledge and experience with simple hand tools. - Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID-19), Annual TB testing, and other assigned training. - Minimum: HS Degree or Equivalent Preferred: Vocational training or military experience with electronics. Other Desired Skills and Knowledge: - Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed all required VMS training classes for HW Preventive Maintenance. - Experience Level with Business Tools: Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. - Strong ability to manage customer expectations while building and maintaining positive relationships. Note: Candidate must live within close proximity or be willing to relocate to Sioux Falls, SD. This is a field based "remote" position that requires onsite work at several local customer locations. Please Note: Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $45,180 - $62,128 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

• Provide advanced technical support in Industrial Automation, specifically compressor controls and troubleshoot complex issues. • Ensure implementation solutions, and drive customer satisfaction. • Tasked with supporting customers on-site in the local Houston area. • Travel to other locations in North America and International travel may be required. • Provide technical expertise and consultancy at customer sites to commission, troubleshoot, engineer, operate, configure and optimize Compressor Control Corporation products and systems. • Advise customers on specific, appropriate product usage.