• Provide consultative support during the sales process by assessing client needs and demonstrating how FACTS’ Grant & Aid (G&A) system meets those requirements • Lead all aspects of implementation for the G&A solution tailored to Scholarship Granting Organizations (SGOs) and related groups • Build and nurture strong relationships with client contacts through proactive outreach (e.g., organizational setup, hierarchy management, application configuration, formula reviews, and comprehensive training delivery), participation in annual client retrospectives to collect feedback, and by delivering exceptional customer service daily (e.g., phone, chat, email, etc.) • Guide clients in the use of value-added services such as awarding processes and specialized reporting • Manage awarding functions, supplemental document review, process documentation, training seminars, and the creation of specialized reports as required • Stay informed on evolving tax laws and state tax credit programs, aiding internal and external communications and training development • Define, document, and maintain internal procedures and best practices for servicing SGOs and similar clients • Serve as a G&A subject matter expert, providing insights and guidance to internal teams • Foster effective communication across various departments (e.g., Sales, Product, IT Development, Operations, etc.), which includes collaborating on the verification process to ensure quality metrics and compliance standards are met and with Product and User Experience to review system updates and provide feedback on client impact and improvement opportunities • Manage escalated client issues by developing and executing resolution plans, including root cause analysis and preventive strategies • Represent the FACTS Operations Team and act as a decision-maker in leadership’s absence during meetings • Manage and resolve functionality tickets through ADO, ensuring timely follow-up and completion • Support the Training Team with refresher sessions and group training initiatives.

Job DetailsJob Location: MARIETTA, GA 30062Position Type: Full Time IndirectTravel Percentage: Road WarriorJob Shift: Day/NightJob Category: SalesThe Account Manager is an individual contributor responsible for driving net-new revenue through prospecting, selling, and closing new business across Abel Solutions’ full portfolio of business solutions, digital security services, and managed IT offerings. This is a new-logo hunter role with full ownership of the sales cycle from first contact through signed agreement, primarily targeting SMB clients. The role requires a self-starter mindset, comfort engaging business owners and C-suite leaders, and the ability to translate technical capabilities into clear business value. The Account Manager partners closely with sales leadership and technical delivery teams to ensure a seamless transition from sale to implementation and an exceptional client experience. Responsibilities: Identify, prospect, and close new SMB clients across targeted markets to drive revenue growth. Leverage ATS and SGS Global customer portfolios to identify cross-sell and new-logo opportunities. Build and manage a qualified sales pipeline through consistent outbound prospecting, networking, referral partnerships, LinkedIn outreach, and industry events. Conduct discovery sessions to understand prospect environments, challenges, and business goals. Build and maintain strong relationships with key stakeholders within prospective client organizations. Present and demonstrate solutions aligned to customer needs and risk profiles. Collaborate with technical teams to design solutions, scope engagements, and develop proposals and pricing. Maintain consistent communication with prospects throughout the sales process. Ensure smooth handoff of new customers to implementation or customer success teams. Develop and maintain relationships with referral partners including CPAs, attorneys, HR consultants, and risk advisors. Represent Abel Solutions at conferences, trade associations, and networking events. Meet or exceed monthly and quarterly new business targets. Maintain accurate CRM records, forecasts, and activity tracking. Stay current on Microsoft 365, SharePoint, and related ecosystem trends. Position yourself as a trusted advisor by sharing insights and thought leadership through client engagement and professional platforms. Provide market feedback to leadership related to customer needs, industry trends, and competitive offerings. Demonstrate professionalism, strong communication, and sound judgment in all client and internal interactions. Participate in company meetings, events, and other activities as required. Support additional initiatives and tasks as assigned by leadership. QualificationsRequired Experience and Skills: Bachelor’s degree. 3 or more years of B2B sales experience with a demonstrated track record of hunting and closing new business. Experience selling technology services, IT solutions, managed services, or similar offerings to SMB clients. Proven ability to independently generate pipeline through outbound prospecting. Strong business acumen with the ability to engage credibly at the owner or C-suite level. Experience with consultative, needs-based sales approaches in longer-cycle sales environments. Proficiency with CRM tools and disciplined pipeline management. Excellent written, verbal, presentation, and negotiation skills. Strong client management and collaboration skills across cross-functional teams. Ability to manage multiple priorities in a fast-paced, changing environment. Strong analytical and critical thinking skills. Ability to perform with minimal direction and handle ambiguity effectively. Working knowledge of Microsoft 365 and SharePoint. Proficiency with Microsoft Office tools including Outlook, Word, Excel, PowerPoint, Visio, and Project. Additional requirements: U.S. Person status as defined by ITAR, or eligibility to obtain export licenses when required. Willingness to build a strong local presence while pursuing opportunities nationwide. Availability to attend industry events, networking functions, and company meetings as needed. Work Conditions: Remote role with regular travel for client meetings, industry events, and relationship development. Standard business hours with flexibility based on customer and business needs. Prolonged periods of computer use and virtual meetings.

Overview Disclaimer: This remote role that can be based in British Columbia, Alberta, Manitoba, or Saskatchewan. If you are looking for more than a job, join Attain Finance (Lend Direct) to start your career! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, and a track record of new product innovation! When you join Lend Direct, you become part of the Attain Finance team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.  We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain Finance family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success. Why you would love to work at our company: "I embarked on my career as a Recovery Officer at Cash Money in February 2021, following my return from maternity leave during the pandemic. I sought a stable position with growth potential and the flexibility to work from home. By July 2021, I was promoted to Recovery Team Lead, where I embraced a leadership and training role within the Recovery Department. In March 2024, I advanced to the position of Quality Assurance Business Analyst, collaborating closely with both the US and Canadian brands. My contributions include developing new procedures, implementing a new call flow, conducting process testing, and performing daily targeted listening tests to ensure adherence to company policies. Additionally, I have enhanced my presentation and facilitation skills and have been given a greater voice among the leadership team. I am enthusiastic about continuing my development and growth with Attain Finance." ~Shannon E. - QA Business Analyst, Attain Finance– Canada “Since joining Cash Money in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my skill set. I transitioned into a Team Leader role, where I honed my leadership abilities and was able to guide my team to success. In 2023, I took on a new challenge by joining the Corporate Sales Team, further broadening my expertise, and contributing to Attains growth. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now focus on streamlining processes and driving operational efficiency. My journey here has been a rewarding experience, and I’m excited to continue contributing to the future success of Attain Finance!” ~Gregory S., Strategic Operations Specialist, Attain Finance - Canad Responsibilities The Account Specialist plays a critical role in preventing delinquent accounts from escalating into higher-risk stages. By engaging customers early in their delinquency, this role protects Attain’s portfolio performance while strengthening customer trust. Specialists balance empathetic conversations with firm negotiation strategies, using tools such as deferrals, restructures, and repayment schedules to preserve customer relationships while reducing risk exposure. - Contact customers to negotiate repayment plans and prevent progression to late stage. - Assess customer circumstances and recommend appropriate solutions. - Maintain accurate records of customer interactions in compliance with regulatory and company requirements. - Escalate complex cases to Senior Account Specialists or Supervisors. Hours of Operation: (Eastern Time) - Monday to Thursday 8AM to 11PM - Friday 8AM to 8PM - Saturday 8AM to 4PM Position: - Remote - Based in Canada, with a preference for candidates in British Columbia, Alberta, Manitoba, or Saskatchewan. Qualifications - 1–2 years of collections, customer service, or financial services experience - An understanding of lines of credit and how billing cycles work - Ability to manage high call volumes while maintaining professionalism. - Excellent oral and written communication skills. - You have a knack for managing customer concerns, settling disputes, and resolving customer discrepancies and creating deep relationships to help avoid future issues - You have the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle - You have the ability to work in a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet). - Must be hardwired to your home modem using the provided ethernet cable and be able to meet the minimum work-from-home requirements (including hi-speed internet in your home with minimum 50 Mbps download & 5 Mbps upload speeds).  - Schedule is set up quarterly. You must be able to work full-time based on your assigned shift, including having the flexibility and willingness to work rotational shifts based on business needs and special circumstances. - Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset - Flexibility to work in a fast-paced, changing environment with tight deadlines. Measures of Success: - Delinquency cure rate. - Promise-to-pay kept ratio. - Compliance and call quality results. Job Type: Full Time Salary: $19.75 to $23.00 CAD + Ability to Earn Monthly Bonus The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average.  The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience Key Words: Call Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller #ATTAINRP #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

• Lead account strategy, sales execution, and relationship management across the Pacific Northwest, Dallas, Texas, and Kansas City. • Identify opportunities to position Red Hat's full suite of open hybrid cloud solutions, including Red Hat OpenShift, Ansible Automation, OpenShift AI, Telco Service offerings, and middleware offerings. • Drive cross-functional alignment across Red Hat’s sales, solutions architecture, and customer success teams to support long-term account growth. • Collaborate closely with key stakeholders to understand business initiatives and align Red Hat solutions to deliver measurable outcomes. • Maintain a robust pipeline, manage forecasting, and consistently meet or exceed revenue targets.