Red Hat

• Design and implement features, bug fixes, and infrastructure automation for the GCP HCP platform using Go and Kubernetes • Work within an agent-augmented development workflow: decompose work into well-specified tasks, guide AI agents through implementation, and rigorously review agent-generated code and tests • Write and maintain custom linters, structural tests, and CI gate checks that enforce architectural boundaries and prevent drift — for both human and agent contributors • Contribute to the team's structured documentation system (design documents, architecture decision records, AGENTS.md context files) that serves as the source of truth for AI agents and humans alike • Build and maintain the observability, deployment pipelines, and automation that support multi-region managed OpenShift clusters on GCP • Participate in peer code reviews with a focus on correctness, security, and adherence to established architectural constraints • Own test strategy for the features you deliver — design test plans, write unit and integration tests, and ensure end-to-end coverage across the platform's multi-region architecture • Troubleshoot complex issues across distributed systems spanning GKE host clusters, HyperShift control planes, and customer workloads • Participate in on-call rotations to support production managed services • Mentor peers and contribute to a culture of continuous improvement in both technical craft and agent-augmented workflows.

Title: Senior Software Engineer (Agent Development) - Boston, MA Hybrid Location: Boston Raleigh United States Job Description: At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, virtualization, and AI technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly-growing company supporting more than 90% of Fortune 500 companies. Job Summary At Red Hat, our commitment to open source innovation extends beyond our products - it's embedded in how we work and grow. Red Hatters embrace change - especially in our fast-moving technological landscape - and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges. Red Hat's Global Engineering team is looking for a Senior Software Engineer to join the Agentic and AI Engineering Tools team to develop a Kubernetes/OpenShift Operator and associated software for orchestrating deployment of Llama Stack. In this role, you'll contribute directly to Red Hat's rapidly growing AI/ML family of products and will be responsible for the design, development, and refinement of software adding features that enables Llama Stack to achieve Enterprise readiness. The ideal candidate will have a proven background in developing robust and scalable code. As part of your responsibilities, you will need to adhere to coding best practices and standards, including well-documented, and efficient code; building and implementing upstream unit and E2E automated tests, maintaining updated code documentation and comments, following security best practices, participating in code reviews and other peer review in upstream projects, and staying up-to-date with software engineering technologies, frameworks, and methodologies. Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship What you will do - Architect and develop a platform for Agentic AI applications. - Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to define customer needs and use cases. - Collaborate with Quality Engineers to develop and implement comprehensive unit, integration, and end-to-end tests to guarantee the reliability and performance in the upstream project, maintaining CI/CD workflows in GitHub, and ensuring downstream quality. - Participate in AI-assisted code reviews, utilizing tools that provide real-time feedback, identify potential bugs, security vulnerabilities, and adherence to coding standards, contributing to a more thorough and efficient review process. - Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality. - Create and maintain clear, concise upstream technical documentation including API references and user guides and collaborating with our internal tech writers to create robust downstream documentation. What you will bring - 7 to 10 years of advanced Python development experience, - Advanced knowledge designing robust and scalable software used in highly scaled and performant Distributed Systems - Experience with building agents, agentic workflows, or developing with LLMs - Knowledge of Kubernetes/OpenShift and operational knowledge building/deploying containers. - Experience creating automation for GitHub, using GitHub Actions or related continuous integration tools. - Experience developing, deploying or maintaining On-prem or Cloud Infrastructure - Advanced knowledge developing unit, functional, and end-to-end (E2E) test cases and automation - Ability to quickly learn and use new tools and technologies. The following is considered a plus - Experience with open source projects. - Experience with Security, Observability, Performance or Scale. - Understanding of DevOps methodology, scrum, and/or Jira. - Experience with AI and Machine Learning platforms, tools, and frameworks, such as LlamaStack, LangChain, PyTorch, LLaMA.cpp, vLLM, LangGraph, and Kubeflow. - Bachelors or Masters degree in computer science or related discipline. #LI-MD2 #AI-HIRING The salary range for this position is $133,650.00 - $220,680.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

• Gain an in-depth understanding of our customers' business goals, technical objectives and IT environments. • Collaborate with Sales, Customer Success and Partner Ecosystem teams to assess the potential application of Red Hat and Partner solutions. • Provide pre-sales technical leadership for the development and implementation of complex solutions and services. • Identity and remove barriers to technology adoption through engagement with Red Hat’s products and engineering organisations. • Develop strategic relationships with our customers to become a trusted advisor. • Deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects. • Research and write the responses to technical sections of RFIs, RFPs and RFQs. • Coordinate the technical efforts of other Red Hat resources like Product Specialists, Support and Professional Services. • Deliver compelling recommendations that result in the closing of new sales. • Own and meet a bookings quota, and perform regular reviews and reports about the opportunities you are working on. • Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts and white papers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events.

• Develop and maintain complex test suites for layered products on OpenShift platform • Triage and debug testing failures, coordinating with product teams on root cause analysis • Develop, improve and maintain testing automation • Develop, improve and maintain tooling and support automation • Report and track bugs and issues using corporate tracking tools • Collaborate both within the team and with external teams on test process improvement

• Develop solutions for automated training/optimization of AI & ML artifacts • Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to define customer needs and use cases • Collaborate with Quality Engineers to develop and implement comprehensive unit, integration, and end-to-end tests to guarantee the reliability and performance • Participate in AI-assisted code reviews, utilizing tools that provide real-time feedback • Proactively utilize AI-assisted development tools for code generation, auto-completion, and intelligent suggestions • Create and maintain clear, concise upstream technical documentation including API references and user guides

• Assist with the delivery of Red Hat Consulting engagements to internal and external customers • Serve as a subject matter expert at client site • Constantly learn about new technologies and apply concepts to customer needs • Produce quality results and provide support to multiple projects in various industries • Manage problem identification, system architecture definition, and deployment of open source solutions • Provide written project documentation

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities. • Perform technical reviews and share knowledge to proactively identify and prevent issues. • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products; Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams. • Complete analysis and present periodic reviews of operational performance to customer leadership. • Manage customer use cases and maintain clear and concise case documentation. • Create customer engagement plans and keep the documentation on the customer's environment updated. • Manage and grow customer relationships by delivering attentive, relationship-based support. • Build a sense of trust with customers and serve as their advocate within Red Hat. • Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas. • Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues. • Travel, as necessary, to visit customers and attend events within the region. • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms. • Establish and maintain parity with Red Hat cloud technologies strategy. • Engage with Red Hat’s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption. • Engage with Red Hat’s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success. • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases.

• Engage in pre-sales activities, including customer discovery sessions, workshops, and solution design • Partner with Sales and Account teams to shape opportunities, define scope, and build compelling technical proposals • Support RFP/RFI responses and present solutions to technical and executive stakeholders • Assess customer infrastructure environments and propose optimized architectures • Design and implement OpenShift-based platforms, including OpenShift Virtualization • Lead migration initiatives from traditional virtualization platforms to OpenShift • Provide technical leadership during delivery, ensuring alignment with architectural best practices • Act as a trusted advisor to customers and partners, helping define infrastructure and platform roadmaps • Collaborate with Product Engineering, Consulting, and Support teams to deliver high-quality solutions • Drive adoption of automation, DevOps, and infrastructure as code (IaC)

• Owns the development of new strategic sales opportunities. • Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning and product capabilities and roadmaps. • Maintains relevant and detailed knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio. • Maintains knowledge and enables account teams on current 'Plays' in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.). • Advises on and speaks to forecasts for appropriate products, services and training. • Guides strategy based on deep knowledge of industry or specialty. • Positions right sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment. • Drive growth beyond initial sale and deployment to scale and expansion to other relevant products. • Coordinate with Customer Success on the delivery of the proposed business value/solution.

• Responsible for the security and compliance of systems related to our Sovereign Commercial and FedRAMP environments. • Comfortable leading technical discussions across multi-functional engineering teams and third party auditors. • Support the continuous improvement of the Red Hat environments through automation and maturation of processes. • Support the downstream integration of open-sourced projects; collaborate to develop and implement Red Hat specific capabilities from the upstream. • Research and analyze new tools, technologies and services for technical suitability within a containerized environment. • Serve as an evangelist of security and compliance both inside Red Hat and externally, with partners or within the open-source community.