Attain Finance

Title: Senior Risk Analyst Location: Canada Remote Department: Risk & Analytics Category Risk & Analytics Brand Attain Finance Remote Yes Location : Country CA Job Description: Overview Attain Finance is one of the largest, fastest growing full-spectrum consumer credit lenders in the United States and Canada. Our licensed, direct lending products and heightened customer service focus are at the core of what we offer. We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other loan lenders and are primed for continued growth and enduring success. Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation! At Attain Finance, managing risk is of the utmost importance to us. Our goal is to ensure we are providing access to money to underbanked consumers, while minimizing the company’s financial and regulatory risk exposure. Reporting to the Director of Risk Strategy, this team member utilizes cash flow, application, and bureau data to provide analysis across various aspects of the customer life cycle including underwriting, account management and/or collections. The incumbent will be responsible for developing, designing, analyzing, and implementing underwriting and portfolio management account risk strategies. As a member of our Risk Department, you will be a part of a very dynamic, learning-oriented risk team that thrives on innovation and opportunities to spearhead the deployment of new technologies for managing the growth of Attain’s lending portfolios. Responsibilities - Ability to develop underwriting strategies for the assigned loan portfolio as evidenced from improved performance (reduced defaults, increased receivables and/or revenue) and achieving desired business objectives - Interface with Modeling/Scoring team to deploy risk strategies based on new models to improve effectiveness of the model deployment - Develop dashboards to monitor and analyze portfolio and segment-level performance including performance of implemented strategies - Build and automate complex queries across database and create dynamic reports to enhance credit risk insights - Understand the data environment and be able to investigate issues to appropriately prioritize and set expectations for key reporting and analytical priorities - Coaches and mentors other analysts and acts as a thought leader within the analyst community - Work closely with internal groups to devise risk policies. Identify actionable insights, suggest recommendations, and influence the direction of the business by effectively communicating results to cross functional groups - Become familiar with assigned markets and products for use in developing/modifying underwriting strategies to meet business goals - Successfully manage multiple projects and timeline Qualifications BS/MS in a quantitative discipline (Statistics, math, qualitative social science, operation management, finance, ) or equivalent working experience - 4+ years of experience in credit risk or analytical experience in a related industry. Experience in Financial Services with emphasis on risk management/scoring of consumer lending products - Familiarity with data from credit bureaus and third-party data providers - Solid analytical skills and an understanding of how to utilize data to target improvements, solve problems, and tell a story - Strong organization skills and the ability to communicate effectively, both verbally and written - Exceptional problem-solving skills and ability to work effectively with minimal supervision - Comfortable working both independently and in a team environment - High proficiency with any of SQL/Snowflake/SAS - Knowledge of Python or R is a plus - Experience with A/B testing and data visualization (Sigma, Tableau) is a plus - Familiarity with statistical modeling techniques - Experience in Canadian consumer lending market is a plus Base Salary: $90,000 - $140,000 CAD The base salary range represents the low and high end of the anticipated salary range for this position based on the Canada average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time salaried employees are eligible for the following benefits, starting on day one: Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership and Development Programs. #Remote #AttainFinance

Role Description We are looking for a highly motivated and detail-oriented Product Manager to drive the delivery of impactful software solutions by translating business needs into actionable user stories and requirements. The ideal candidate excels in agile methodologies, communicates effectively, and thinks strategically in a fast-paced, collaborative environment. In this role, you will partner with engineering, marketing, operations, and risk teams to launch scalable products and features that enhance customer experience. Responsibilities include: - Developing consumer-facing features and internal tools - Collaborating with engineering teams - Executing strategy and roadmaps - Defining requirements - Prioritizing backlog items - Iterating on products and features Responsibilities - Product Vision & Roadmap: Collaborate with stakeholders to define and maintain a clear product vision and roadmap aligned with business goals. - Backlog Management: Own and prioritize the product backlog, ensuring stories are well-defined, estimated, and ready for development. - User Story Writing: Craft high-quality user stories with clear acceptance criteria that reflect customer needs and technical feasibility. - Requirements Gathering: Conduct interviews, workshops, and research to gather and refine functional and non-functional requirements. - Data Requirements & Specifications: Translate business, regulatory, and analytical needs into clear, actionable data requirements, defining data definitions, source-of-truth systems, quality standards, and acceptance criteria across data capture, transformation, and reporting. - Agile Leadership: Act as the voice of the customer in agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives. - Stakeholder Engagement: Serve as the primary liaison between engineering, design, QA, and business teams to ensure alignment and transparency. - Facilitate UAT: Coordinate and support User Acceptance Testing by ensuring test scenarios align with business requirements and that feedback is captured and addressed. - Feature Rollout & Piloting: Work closely with stakeholders to plan, pilot, and roll out new software features, ensuring smooth adoption and measurable impact. - Continuous Improvement: Monitor product performance and user feedback to iterate and improve features and workflows. Qualifications - Minimum 5 years of proven experience as a Product Manager or similar role in an agile software development environment. - Strong understanding of agile frameworks (Scrum, Kanban) and product lifecycle management. - Exceptional ability to write clear, concise, and actionable user stories. - Demonstrated success in gathering and translating requirements into technical deliverables. - Strong familiarity with data concepts, including data modeling, metrics, and analytics workflows. - Proficiency in writing and executing SQL queries for data validation and analysis. - Excellent communication, collaboration, and organizational skills. - Familiarity with tools such as Azure DevOps, Jira, Confluence, or similar platforms. Preferred Qualifications - Bachelor’s degree in business, Computer Science, or related field. - Experience working with financial products and services, including regulatory and compliance considerations. - Familiarity with data governance, regulatory reporting, and compliance considerations. - Experience working closely with Data Engineering, Analytics, or Data Science teams. - Certification in product management or equivalent. Benefits - A dynamic and inclusive work environment. - Opportunities for professional growth and development. - Competitive compensation and benefits package. - Base Salary: $105,000 - $130,000 USD. - Flexible Paid Time Off Program. - Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. - Eligibility to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match.

Role Description The Director of Operations manages a team of District Managers and reports to the Vice President of Operations. The Director of Operations is responsible for the performance and achievement of all objectives for the district while adhering to corporate policies/procedures and industry regulations. The Director of Operations, through effective leadership and participation, will enhance branch profitability, growth, and control. Responsibilities - Directly manages a team of District Managers, including hiring, performance management and recognition. - Optimizes team talents by providing leadership and coaching to direct/indirect reports. - Provides leadership and training for District Managers. - Achieves profitability goals established by VPO. - Uses data to identify, prioritize, and drive continuous improvement. - Prepares districts for new initiatives. Ensures programs are implemented and executed consistently. - Ensures that operations within the assigned districts meet compliance and regulatory expectations. Qualifications - Minimum of five years’ experience in the consumer lending or banking industry. - Five successful years in multi-unit management preferred. - Bachelor’s Degree in Accounting, Finance, Business Management/Administration, or related subject preferred. - Ability to travel up to 75%. Salary $140,000-$165,000 Benefits - Competitive Compensation - Monthly Incentives - Medical, Dental, Life & Cancer Insurance, LTD - Flexible Spending Account - Paid Time Off - 401k plan - Employee Relief Fund EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Overview For more than 50 years, Attain Finance has provided innovative, accessible consumer credit solutions across the U.S. and Canada. Our portfolio includes trusted brands such as LendDirect® and Heights Finance—each continually evolving to meet customer needs in a fast‑changing financial environment. Join a growing, collaborative organization where your work makes a measurable impact. Be part of the team shaping the future of consumer finance. The Lease Administrator is responsible for the accurate management and administration of lease agreements and related documentation. This role supports the Real Estate, Legal,and Facilities teams by maintaining lease records, tracking critical dates, and ensuring timely coordination of lease-related activities. The Lease Administrator acts as a key point of contact for landlords, vendors, and internal stakeholders to ensure compliance and operational efficiency Responsibilities - Manage Certificates of Insurance (COIs), including requesting, tracking compliance, and distributing documentation to landlords and internal teams - Maintain accurate lease, property, and contact data within the lease administration system - Monitor and respond to inquiries received through the Real Estate inbox in a timely manner - Coordinate utility account setups, transfers, and disconnections; liaise with vendors, landlords, and internal teams to resolve service-related issues - Administer lease agreements, including abstraction and entry of financial and contractual data for new leases, renewals, and assignments - Track and monitor critical lease dates, deadlines, and financial obligations - Upload, organize, and maintain lease documentation and records to ensure completeness and accuracy - Process landlord reimbursements and maintain appropriate supporting documentation - Prepare vacate notices and complete required tenant and landlord documentation - Maintain organized records and support overall lease administration processes and continuous improvement efforts Qualifications - 1–2 years of experience in real estate, lease administration, property management, or a related field - Basic understanding of commercial lease terms and concepts (e.g., rent, CAM, lease dates, renewals) - Strong attention to detail and organizational skills - Proficiency in Microsoft Office, particularly Excel and Outlook - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Strong communication skills with the ability to collaborate effectively with internal teams, landlords, and vendors - Demonstrated willingness to learn and grow within a real estate or lease administration function - Ability to work both independently and as part of a cross-functional team. Core Competencies - Attention to Detail and Accuracy - Organization and Time Management - Lease Comprehension and Interpretation - Data Entry and Record Management - Professional Communication and Interpersonal Skills - Problem Solving and Critical Thinking - Ability to Manage Multiple Priorities - Team Collaboration - Adaptability and Learning Agility - Microsoft Office Proficiency (Excel, Outlook) - Process Coordination and Follow-Up Working Conditions - Fully remote position supporting North American operation - Availability required across multiple time zones in Canada and the United States - Occasional support outside standard business hours may be required Schedule: (Eastern Time) This position is full-time, typical hours are 8AM-5PM/8:30AM-5:30PM Hourly Rate: $21.50-$28.00 CAD The base salary range represents the low and high end of the anticipated salary range for this position based on the Canada average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.   All full-time salaried employees are eligible for the following benefits, starting on day one: Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match.   Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership and Development Programs. #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com,  @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.  .

Overview Disclaimer: This remote role that can be based in British Columbia, Alberta, Manitoba, or Saskatchewan. If you are looking for more than a job, join Attain Finance (Lend Direct) to start your career! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, and a track record of new product innovation! When you join Lend Direct, you become part of the Attain Finance team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.  We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain Finance family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success. Why you would love to work at our company: "I embarked on my career as a Recovery Officer at Cash Money in February 2021, following my return from maternity leave during the pandemic. I sought a stable position with growth potential and the flexibility to work from home. By July 2021, I was promoted to Recovery Team Lead, where I embraced a leadership and training role within the Recovery Department. In March 2024, I advanced to the position of Quality Assurance Business Analyst, collaborating closely with both the US and Canadian brands. My contributions include developing new procedures, implementing a new call flow, conducting process testing, and performing daily targeted listening tests to ensure adherence to company policies. Additionally, I have enhanced my presentation and facilitation skills and have been given a greater voice among the leadership team. I am enthusiastic about continuing my development and growth with Attain Finance." ~Shannon E. - QA Business Analyst, Attain Finance– Canada “Since joining Cash Money in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my skill set. I transitioned into a Team Leader role, where I honed my leadership abilities and was able to guide my team to success. In 2023, I took on a new challenge by joining the Corporate Sales Team, further broadening my expertise, and contributing to Attains growth. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now focus on streamlining processes and driving operational efficiency. My journey here has been a rewarding experience, and I’m excited to continue contributing to the future success of Attain Finance!” ~Gregory S., Strategic Operations Specialist, Attain Finance - Canad Responsibilities The Account Specialist plays a critical role in preventing delinquent accounts from escalating into higher-risk stages. By engaging customers early in their delinquency, this role protects Attain’s portfolio performance while strengthening customer trust. Specialists balance empathetic conversations with firm negotiation strategies, using tools such as deferrals, restructures, and repayment schedules to preserve customer relationships while reducing risk exposure. - Contact customers to negotiate repayment plans and prevent progression to late stage. - Assess customer circumstances and recommend appropriate solutions. - Maintain accurate records of customer interactions in compliance with regulatory and company requirements. - Escalate complex cases to Senior Account Specialists or Supervisors. Hours of Operation: (Eastern Time) - Monday to Thursday 8AM to 11PM - Friday 8AM to 8PM - Saturday 8AM to 4PM Position: - Remote - Based in Canada, with a preference for candidates in British Columbia, Alberta, Manitoba, or Saskatchewan. Qualifications - 1–2 years of collections, customer service, or financial services experience - An understanding of lines of credit and how billing cycles work - Ability to manage high call volumes while maintaining professionalism. - Excellent oral and written communication skills. - You have a knack for managing customer concerns, settling disputes, and resolving customer discrepancies and creating deep relationships to help avoid future issues - You have the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle - You have the ability to work in a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet). - Must be hardwired to your home modem using the provided ethernet cable and be able to meet the minimum work-from-home requirements (including hi-speed internet in your home with minimum 50 Mbps download & 5 Mbps upload speeds).  - Schedule is set up quarterly. You must be able to work full-time based on your assigned shift, including having the flexibility and willingness to work rotational shifts based on business needs and special circumstances. - Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset - Flexibility to work in a fast-paced, changing environment with tight deadlines. Measures of Success: - Delinquency cure rate. - Promise-to-pay kept ratio. - Compliance and call quality results. Job Type: Full Time Salary: $19.75 to $23.00 CAD + Ability to Earn Monthly Bonus The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average.  The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience Key Words: Call Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller #ATTAINRP #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Overview Disclaimer: This remote role that can be based in British Columbia, Alberta, Manitoba, or Saskatchewan. If you are looking for more than a job, join Attain Finance (Lend Direct) to start your career! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, and a track record of new product innovation! When you join Lend Direct, you become part of the Attain Finance team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.  We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain Finance family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success. Why you would love to work at our company: "I embarked on my career as a Recovery Officer at Cash Money in February 2021, following my return from maternity leave during the pandemic. I sought a stable position with growth potential and the flexibility to work from home. By July 2021, I was promoted to Recovery Team Lead, where I embraced a leadership and training role within the Recovery Department. In March 2024, I advanced to the position of Quality Assurance Business Analyst, collaborating closely with both the US and Canadian brands. My contributions include developing new procedures, implementing a new call flow, conducting process testing, and performing daily targeted listening tests to ensure adherence to company policies. Additionally, I have enhanced my presentation and facilitation skills and have been given a greater voice among the leadership team. I am enthusiastic about continuing my development and growth with Attain Finance." ~Shannon E. - QA Business Analyst, Attain Finance– Canada “Since joining Cash Money in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my skill set. I transitioned into a Team Leader role, where I honed my leadership abilities and was able to guide my team to success. In 2023, I took on a new challenge by joining the Corporate Sales Team, further broadening my expertise, and contributing to Attains growth. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now focus on streamlining processes and driving operational efficiency. My journey here has been a rewarding experience, and I’m excited to continue contributing to the future success of Attain Finance!” ~Gregory S., Strategic Operations Specialist, Attain Finance - Canad Responsibilities The Account Specialist plays a critical role in preventing delinquent accounts from escalating into higher-risk stages. By engaging customers early in their delinquency, this role protects Attain’s portfolio performance while strengthening customer trust. Specialists balance empathetic conversations with firm negotiation strategies, using tools such as deferrals, restructures, and repayment schedules to preserve customer relationships while reducing risk exposure. - Contact customers to negotiate repayment plans and prevent progression to late stage. - Assess customer circumstances and recommend appropriate solutions. - Maintain accurate records of customer interactions in compliance with regulatory and company requirements. - Escalate complex cases to Senior Account Specialists or Supervisors. Hours of Operation: (Eastern Time) - Monday to Thursday 8AM to 11PM - Friday 8AM to 8PM - Saturday 8AM to 4PM Position: - Remote - Based in Canada, with a preference for candidates in British Columbia, Alberta, Manitoba, or Saskatchewan. Qualifications What you should have: - 1–2 years of collections, customer service, or financial services experience - An understanding of lines of credit and how billing cycles work - Ability to manage high call volumes while maintaining professionalism. - Excellent oral and written communication skills. - You have a knack for managing customer concerns, settling disputes, and resolving customer discrepancies and creating deep relationships to help avoid future issues - You have the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle - You have the ability to work in a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet). - Must be hardwired to your home modem using the provided ethernet cable and be able to meet the minimum work-from-home requirements (including hi-speed internet in your home with minimum 50 Mbps download & 5 Mbps upload speeds).  - Schedule is set up quarterly. You must be able to work full-time based on your assigned shift, including having the flexibility and willingness to work rotational shifts based on business needs and special circumstances. - Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset - Flexibility to work in a fast-paced, changing environment with tight deadlines. Measures of Success: - Delinquency cure rate. - Promise-to-pay kept ratio. - Compliance and call quality results. Job Type: Full Time Salary: $19.75 to $23.00 CAD + Ability to Earn Monthly Bonus The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average.  The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience Key Words: Call Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller #ATTAINRP #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Overview Disclaimer: This remote role that can be based in British Columbia, Alberta, Manitoba, or Saskatchewan. If you are looking for more than a job, join Attain Finance (Lend Direct) to start your career! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, and a track record of new product innovation! When you join Lend Direct, you become part of the Attain Finance team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.  We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain Finance family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success. Why you would love to work at our company: "I embarked on my career as a Recovery Officer at Cash Money in February 2021, following my return from maternity leave during the pandemic. I sought a stable position with growth potential and the flexibility to work from home. By July 2021, I was promoted to Recovery Team Lead, where I embraced a leadership and training role within the Recovery Department. In March 2024, I advanced to the position of Quality Assurance Business Analyst, collaborating closely with both the US and Canadian brands. My contributions include developing new procedures, implementing a new call flow, conducting process testing, and performing daily targeted listening tests to ensure adherence to company policies. Additionally, I have enhanced my presentation and facilitation skills and have been given a greater voice among the leadership team. I am enthusiastic about continuing my development and growth with Attain Finance." ~Shannon E. - QA Business Analyst, Attain Finance– Canada “Since joining Cash Money in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my skill set. I transitioned into a Team Leader role, where I honed my leadership abilities and was able to guide my team to success. In 2023, I took on a new challenge by joining the Corporate Sales Team, further broadening my expertise, and contributing to Attains growth. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now focus on streamlining processes and driving operational efficiency. My journey here has been a rewarding experience, and I’m excited to continue contributing to the future success of Attain Finance!” ~Gregory S., Strategic Operations Specialist, Attain Finance - Canada Responsibilities The Account Specialist plays a critical role in preventing delinquent accounts from escalating into higher-risk stages. By engaging customers early in their delinquency, this role protects Attain’s portfolio performance while strengthening customer trust. Specialists balance empathetic conversations with firm negotiation strategies, using tools such as deferrals, restructures, and repayment schedules to preserve customer relationships while reducing risk exposure. - Contact customers to negotiate repayment plans and prevent progression to late stage. - Assess customer circumstances and recommend appropriate solutions. - Maintain accurate records of customer interactions in compliance with regulatory and company requirements. - - Escalate complex cases to Senior Account Specialists or Supervisors. Hours of Operation: (Eastern time) - Monday to Thursday 8AM to 11PM - Friday 8AM to 8PM - Saturday 8AM to 4PM Position: - Remote - Based in Canada, with a preference for candidates in British Columbia, Alberta, Manitoba, or Saskatchewan. Qualifications What you should have: - 1–2 years of collections, customer service, or financial services experience - An understanding of lines of credit and how billing cycles work - Ability to manage high call volumes while maintaining professionalism. - Excellent oral and written communication skills. - You have a knack for managing customer concerns, settling disputes, and resolving customer discrepancies and creating deep relationships to help avoid future issues - You have the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle - You have the ability to work in a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet). - Must be hardwired to your home modem using the provided ethernet cable and be able to meet the minimum work-from-home requirements (including hi-speed internet in your home with minimum 50 Mbps download & 5 Mbps upload speeds).  - Schedule is set up quarterly. You must be able to work full-time based on your assigned shift, including having the flexibility and willingness to work rotational shifts based on business needs and special circumstances. - Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset - Flexibility to work in a fast-paced, changing environment with tight deadlines. Measures of Success: - Delinquency cure rate. - Promise-to-pay kept ratio. - Compliance and call quality results. Job Type: Full Time Salary: $19.75 to $23.00 CAD + Ability to Earn Monthly Bonus The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average.  The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience Key Words: Call Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller #ATTAINRP #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Overview If you are looking for more than a job, join Attain Finance (Cash Money) to start your career! Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, and a track record of new product innovation! When you join Cash Money, you become part of the Attain Finance team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our energized and entrepreneurial culture with many opportunities to have long-term growth within our global organization.  We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the Attain Finance family, as evidenced by our low turnover rates and energized company culture. We’ve consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success. Why you would love to work at our company: "I embarked on my career as a Recovery Officer at Cash Money in February 2021, following my return from maternity leave during the pandemic. I sought a stable position with growth potential and the flexibility to work from home. By July 2021, I was promoted to Recovery Team Lead, where I embraced a leadership and training role within the Recovery Department. In March 2024, I advanced to the position of Quality Assurance Business Analyst, collaborating closely with both the US and Canadian brands. My contributions include developing new procedures, implementing a new call flow, conducting process testing, and performing daily targeted listening tests to ensure adherence to company policies. Additionally, I have enhanced my presentation and facilitation skills and have been given a greater voice among the leadership team. I am enthusiastic about continuing my development and growth with Attain Finance." ~Shannon E. - QA Business Analyst, Attain Finance– Canada “Since joining Cash Money in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my skill set. I transitioned into a Team Leader role, where I honed my leadership abilities and was able to guide my team to success. In 2023, I took on a new challenge by joining the Corporate Sales Team, further broadening my expertise, and contributing to Attains growth. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now focus on streamlining processes and driving operational efficiency. My journey here has been a rewarding experience, and I’m excited to continue contributing to the future success of Attain Finance!” ~Gregory S., Strategic Operations Specialist, Attain Finance - Canada Responsibilities The Collections Supervisor is responsible for leading and developing a team of Collections Account Specialists to minimize financial loss, protect portfolio performance, and ensure compliance with regulatory and company standards. This role provides daily direction, coaching, and oversight to drive recovery performance while maintaining high standards of customer dignity, documentation accuracy, and operational excellence. The Supervisor balances results-driven leadership with strong risk management practices and ensures the team consistently meets recovery KPIs, audit requirements, and quality standards. Success in this role is measured by team performance, delinquency reduction, compliance adherence, employee engagement, and overall portfolio health. Hours of Operation: (Eastern Time) - Monday to Friday 8AM to 11PM - Saturday availablity Position: - Remote - Based in Canada Qualifications Team Leadership & Performance Management - Lead, coach, and develop a team of Collections Account Specialists. - Monitor daily performance metrics including delinquency rates, repayment commitments, broken promises, call quality, and compliance adherence. - Conduct regular one-on-one meetings, coaching sessions, and performance reviews. - Develop action plans to address performance gaps and support continuous improvement. - Provide real-time guidance on complex, high-risk, or escalated accounts. - Foster a culture of accountability, professionalism, and collaboration. Collections Strategy & Portfolio Oversight - Oversee assigned portfolio segments to ensure timely and effective recovery efforts. - Ensure consistent application of collection strategies, including repayment plans, deferrals, and restructures in accordance with policy. - Identify trends in delinquency, broken promises, and default risk and implement corrective strategies. - Partner with senior leadership to recommend process improvements that enhance recovery outcomes. - Support workload balancing and queue management to maintain service levels. Compliance, Risk & Audit Management - Ensure team adherence to all applicable federal and provincial collection regulations and privacy legislation. - Monitor call recordings and documentation to ensure proper consent and accurate account notes. - Support internal and external audits by maintaining audit-ready documentation standards. - Investigate and escalate potential fraud, disputes, or compliance concerns as required. - Reinforce mandatory training completion and policy updates. Operational Excellence - Utilize dashboards and reporting tools to track team KPIs and recovery performance. - Analyze performance data to identify opportunities for operational improvements. - Implement process enhancements to strengthen documentation discipline and compliance standards. - Support cross-functional collaboration with Compliance, Risk, and Operations teams. Customer Experience & Escalations - Manage escalated customer complaints or complex cases requiring supervisory intervention. - Ensure customer interactions remain professional, respectful, and solution-focused. - Balance customer circumstances with company risk exposure and portfolio protection. Talent Development & Engagement - Support onboarding and training of new team members. - Provide ongoing skill development in negotiation, compliance awareness, and portfolio management. - Promote a positive, performance-driven team culture. - Recognize and reward strong performance and improvement efforts. Qualifications & Experience - High School Diploma or equivalent (post-secondary education in Business or Finance preferred). - Minimum 3 years of experience in collections, recovery, or financial services. - Minimum 1 year of leadership, coaching, or supervisory experience preferred. - Strong knowledge of delinquency management and risk mitigation practices. - Demonstrated ability to manage performance in a KPI-driven environment. - Strong understanding of regulatory compliance within collections. - Excellent leadership, communication, and problem-solving skills. Working Conditions - Remote centralized contact centre environment. - Frequent use of phone systems, reporting dashboards, and account management platforms. - Performance-driven environment with defined team recovery metrics. - May require flexible scheduling, including evenings or weekends. Key Competencies - Leadership & Coaching Ability - Recovery & Negotiation Expertise - Compliance & Regulatory Oversight - Strategic Thinking & Portfolio Management - Accountability & Integrity - Documentation & Quality Discipline - Emotional Intelligence - Results Orientation - Decision-Making & Sound Judgment Job Type: Full Time Hourly: $26.00 to $31.25 CAD + Ability to Earn Monthly Bonus The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average.  The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience Key Words: Call Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller #ATTAINRP #Remote #AttainFinance EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Overview Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! Responsibilities The Network Engineer is a key technical leader responsible for designing, implementing, and supporting enterprise‑scale network solutions. This role requires engineering expertise, strong analytical, self-motivation skills, and the ability to drive complex network initiatives across data center, cloud, and remote environments. Network Architecture & Engineering - Design, implement, andoptimizeenterprise LAN, WAN, WLAN, and SD‑WAN solutions. - Engineer scalable network architectures across datacenter, cloud (AWS preferred), and remote sites. - Troubleshoot routing, switching, wireless, VoIP/UC, RFID, and cloud networking issues. - Develop innovative solutions aligned with business strategy, technology standards, and security policies. - Support networkchanges and standards viaautomation initiatives (Python, GitHub). Production Support & Incident Response - Advanced troubleshooting for critical incidents and performance issues. - Maintainexpertise in routing protocols, switching, monitoring tools, and addressing schemes. - Ensure high availability, performance, and reliability across all network environments. - Drive root‑cause analysis and continuous improvement initiatives. Project & Vendor Management - Serve as the technical lead on major initiatives, ensuring successful execution. - Participatein project planning, estimations, and technical decisions. - Manage vendor relationships and work closely with external partners. Team Collaboration & Mentorship - Providetechnical guidance, and knowledge‑sharing to your fellow colleagues. - Ensuremeetingteam requirements and high‑quality delivery. - Foster a culture of continuous learning and accountability. Security, Compliance & Governance - Implement secure access controls, encryption, auditability, and network compliance. - Support consistent operational and security practices across all environments. Modernization, Optimization & Automation - Support network modernization efforts and architectural improvements. - Identifyautomation opportunities and enhance observability. - Maintaindocumentation, runbooks, and best practices. - Contribute to tooling that improves monitoring and operational efficiency. Qualifications Required Qualifications - 3-5 yearsof experience as a Network Engineer. - Advancedexpertisein LAN/WAN, SD‑WAN, WLAN, routing, switching, and network security. - Experience supporting large‑scale, mission‑critical networks. - Strong analytical and diagnostic skills. - Hands‑on experience with AWS networking and compliance architectures. - Strong understanding of performance tuning, HA/DR, IAM, encryption, and monitoring frameworks. - Excellent communication skills under pressure. Preferred Qualifications - Certifications such as CMNA, CMSS, AWS/Azure Networking Specialty. - Experience with UC/VoIP, RFID, and enterprise cloud networking. - Familiarity with enterprise architecture frameworks and modernization efforts. Ideal Candidate Profile A proactive, highly skilled network engineer who excels in complex environments, embraces modern architectures and automation, and prioritizes reliability, scalability, and security. Enjoys collaboration, mentoring, and leading initiatives that advance infrastructure maturity. Base Salary: $85,000-$115,000 USD The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time salaried employees are eligible for the following benefits, starting on day one: Flexible Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match. This employer participates in E-Verify for US-based hires. #AttainFinance #Remote #AttainRP EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinace.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! We are Looking for a motivated candidate eager to dig into a role that sharpens their analytical skills and challenges their creative prowess for our marketing communications coordinator position. This role will support the execution of marketing campaigns and day-to-day communication activities, assisting with content development, coordinating marketing materials, and maintaining consistent brand messaging across multiple channels (email, SMS, push, direct mail, call campaigns) in a collaborative marketing environment. Assist the MarCom lead with evaluating communications, new and current, and determining the appropriate content, design, disclosures, and channel as well as define the audience criteria and delivery/timing for each project. Collaborate with Designers, Writers, Developers and Marketing Strategists to create communications that fit the customers’ needs within their journey and the company’s vision. Ensure every communication goes through a formal review process and work with legal and compliance on any required adjustments. Coordinate the proper set up of all communications within the CRM platforms. Proof approved creative with the final piece for absolute accuracy. Test deliverability with Developers to make sure formatting and loading is optimal for all major mobile devices and apps. Verify approved audience criteria, including consent opt-ins, with final lists provided by Strategists. Monitor all marketing campaigns daily to ensure they are all sending as scheduled. Support the tracking, reporting, and analyzing of each campaign to see if any adjustments or further testing are needed. Keep up to date with advancements and best practices within each communication channel. Understand laws and regulations that impact Customer communications (i.e. CAN-SPAM, TCPA, etc.) Assist with conducting periodic marketing communication audits. Establish a monthly calendar of all communications sent out to customers and maintain a library of current creative, criteria and schedule or cadence. Document all team processes and procedures for both training and auditing purposes, updating these documents as needed. Support creative on the development of organic social media. Monitor feedback and work with team to make sure we respond. Conduct business and perform job duties in a manner consistent with the requirements set forth in all company policies, procedures and other directives, and in compliance with legal and regulatory requirements. Complete all compliance training assigned to understand the key provisions of law, regulation and internal policies and procedures applicable to their job duties, as well as the impact of non-compliance on the company’s reputation and success. Other duties as assigned. 0-2 years’ experience in marketing communications. Proficient in Microsoft Excel, Word & PowerPoint. Strong grammar and sentence structure. Able to effectively write for various audiences. Strong organizational skills and detailed oriented. Flexible, resourceful and able to pivot projects or adapt to new situations quickly. Proactive, inquisitive and enjoy finding creative solutions and thinking outside the box. Curiosity about the world around you, new technology and ways to reach audiences. Ability and willingness to continuously learn. Positive and team-oriented; a strong teammate and team player. Preferred but not required Basic HTML knowledge or a willingness to learn basic code. Experience with email marketing platforms (Responsys, Salesforce Marketing Cloud, etc.) Understanding or having general knowledge of the industry and loan products and services. Education & Experience Bachelor’s degree in a related field from an accredited college or university, or equivalent experience, preferred. Base Salary: $45,000 - $55,000 USD The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time salaried employees are eligible for the following benefits, starting on day one: Flexible Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match. This employer participates in E-Verify for US-based hires. #Remote #AttainFinance Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinace.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.