• Independently builds and maintains KPIs, dashboards, reports, and data related products. • Independently gathers and prepares large, complex datasets from diverse sources. • Performs exploratory and statistical analyses to uncover deeper trends and insights. • Independently answers complex business questions with data-driven and actionable recommendations. • Designs and delivers sophisticated dashboards and custom reports for diverse audiences. • Adapts visualizations to communicate technical findings to non-technical stakeholders effectively. • Leads discussions with business units to deeply understand data needs and proactively suggest solutions. • Educates stakeholders on advanced analytics techniques and best practices for secure data handling. • Represents D&I team on ePMO projects ensuring timely delivery of assignments • Mentors associate data analysts to ensure data integrity and consistency. • Leads automation projects to streamline complex workflows and improve efficiency. • Serves as a trusted partner to leadership, providing insights that shape strategic decisions and drive operational success. • Partners with data scientists and engineers on multidisciplinary projects.

• Analyze A/B tests to drive data-driven decision-making and optimize products and services • Perform statistical analysis to evaluate test results, including significance testing and confidence interval calculations • Build and maintain dashboards reporting the health of our ecommerce experiences • Work directly with product teams to help identify and prioritize opportunities to improve our digital ordering process • Support A/B testing processes with analytics • Build presentations explaining conclusions from analytics and present results to stakeholders

Role Description We're looking for a Product Manager who is energized by execution, thrives on getting things across the finish line, and knows how to build deep relationships with customers. This is a role for someone who loves the operational side of product work — turning well-defined initiatives into shipped features, coordinating across teams, managing rollouts, and becoming the company's institutional expert on customer needs. You'll work directly alongside our Head of Product, who drives strategy and rapid product definition, and your job will be to own the delivery layer and make sure great ideas become great outcomes. Requirements - In the first 6–12 months, you'll: - Own execution of defined product initiatives end-to-end — from project kickoff through delivery and rollout — keeping engineering unblocked and timelines on track. - Manage inbound enhancement requests, bug reports, and feature feedback across customers and internal stakeholders via Jira Help Desk and internal channels, building a structured intake and prioritization workflow. - Drive the product side of alpha, beta, and production rollouts — coordinating with implementation and CS teams on timing, feature flagging, training materials, release notes, and customer-facing communications. - Conduct customer interviews and build structured knowledge of clinical workflows and user needs, feeding insights back to product strategy. - Take high-fidelity prototypes and product specs through to polished, implementation-ready designs in collaboration with engineering. - Support FDA documentation workflows for eCART within the regulatory framework set by clinical and regulatory leadership, ensuring documentation stays current and audit-ready. - Maintain project tracking, status communication, and cross-functional coordination across engineering, clinical, sales, and customer success — working within existing team structures across eCART, Pathways, and Custom Apps. Qualifications - You have 5+ years of product management, product operations, or technical program management experience — and a proven track record of getting things built. - You're an execution-oriented PM who derives satisfaction from launching things reliably, not just defining them. - You have a strong eye for design and can take rough prototypes to polished, implementation-ready specs. - You're comfortable leading customer conversations, running discovery interviews, and organizing feedback into structured insights. - You communicate exceptionally well — in writing and in person — with engineering, clinical stakeholders, and customers. - You're energized working in a fast-moving environment where AI is changing how product work gets done. - Experience in health tech, clinical software, or EHR-adjacent products is strongly preferred. - Familiarity with FDA regulatory documentation workflows is a plus. - You thrive as part of a lean team and don't need to own the strategy to be motivated — you're excited to execute with autonomy and build something that matters.

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Analyst, Data Analytics and Business Intelligence, you will be involved in modeling and design of optimal business and analytical solutions in addition to process definitions, stakeholder requirements gathering, end user engagement studies. You will partner with various teams including operations planning and analytics, account management, accounting, order-to-cash, FP&A, pricing, procurement, contract management, IT, and others to build and maintain complex descriptive and prescriptive analytical solutions using advanced data tools and techniques. You will interact with GXO data lake and data warehouses to analyze and build data solutions and create actionable insights around contracts, billing & payments, procurement, ERP and WMS databases, and various BI products. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: - Leverage data from various data sources including data lake, Oracle databases, ERP, WMS and internal tools (like Excel or other data management systems) to build advanced data products, create descriptive and predictive models, and visualize on BI platforms. - Collaborate with and manage stakeholders across processes, facilities, locations, units, and levels to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance - Partner with and influence other teams such as account management, operations support, IT for alignment and discrepancy prevention. - Serve as the subject matter expert on the assigned function product and work with other business analysts to boost operational performance - Identify and analyze user requirements, procedures, and problems to improve existing processes - Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems - Participate in building and maintaining BI dashboards, automated and self-service tools, and educating end users as well as other business analysts. What you need to succeed at GXO: At a minimum, you’ll need: - Bachelor's degree or equivalent related work or military experience - Strong facilitation skills and process-driven analytical skills - 5+ years’ experience with a proven record of success in business process analysis and process improvement initiatives - 5+ years of experience in building financial and operational models, reports, tools, and datasets - Advanced analytical skills and experience with data science tools including SQL, Python/R, as well as Excel, Power BI, and Power Query - Proven ability to work autonomously as well as establish effective work relationship a matrix organization It’d be great if you also have: - Project Management and Lean Six Sigma belt certification - Ability to work with automation tools such as Airflow, Power Automate or RPA - Skillful with platforms such as Snowflake or GCP - 3+ years work experience with various departments and multi-functional projects - MBA or master’s degree in Mathematics, Engineering, Computer Science, or related field We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.