
Yum! Center for Global Franchise Excellence
Remote Jobs
Empowering communities to create and sustain generational wealth through franchising.
39 Jobs
Senior Manager, Software Engineering
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Lead your team of 4-7 software engineers. Set clear priorities, goals and success criteria for the team. • Own team capacity planning, hiring inputs and resource allocation across your workstreams. • Day-to-day leadership, coaching, team recruitment, and people development. • Mentor other members of the team. • Lead agile development process that adds incremental value to the platform with each iteration. • Own engineering execution for multiple international market launches, including feature development, market localization, rollout readiness, issue resolution and transition into a scalable support model. • Own the engineering plan and budget/resource allocation for your workstreams, including capacity planning, sequencing, vendor needs, and clear trade-off proposals when demand exceeds capacity. • Shape the long-term architecture and engineering direction for the Byte platform, balancing near-term market needs with scalability, reliability, supportability, security and cost of ownership. • Set long-term guidance and direction for AI tool usage on the team, using it to improve productivity across development, testing, documentation and support while keeping clear expectations for quality, security and engineer ownership. • Own realistic project plans and make sure they are executed within approved budget, scope, resource and quality constraints; raise tradeoffs early when market commitments, dependencies or funding assumptions change. • Solve both ambiguous and complex problems with real risk, working alongside cross-functional teams. • Frequently interact with Senior Leadership/exec teams, both within Byte and within brands/markets, to align on rollout strategy, roadmap tradeoffs, resourcing needs and delivery risks. • Communicate complex topics/problems in an articulate manner. • Collaborate with product management, other engineering teams, quality assurance, operations, and other functions to develop the right solutions. • Help build the kind of team culture where engineers are excited to show up to work.
Senior QA Engineer
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Develop and maintain automated tests for new feature functionality within the sprint. • Build and expand automated regression test suites to ensure stability of existing features. • Define, estimate, prioritize, and coordinate testing activities within the scrum team. • Contribute to and enhance internally built test automation frameworks. • Design scalable and maintainable test strategies for UI, API, and integration testing. • Identify, log, and track defects, ensuring clear and actionable bug reports. • Collaborate closely with developers, product managers, and DevOps to ensure shift-left testing practices. • Analyze failures across distributed systems, including logs, traces, and service interactions. • Ensure quality across end-to-end POS workflows, including offline/online scenarios and edge cases. • Support and improve CI/CD pipelines, ensuring automated tests are integrated into release workflows. • Mentor and guide QA engineers, fostering a culture of automation and quality ownership.
Payroll Coordinator
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Manage the complete multi-system payroll process for multiple Legal entities to ensure accurate and timely completion to finalize payroll for multiple legal entities • Prepare, analyze, research, and reconcile payroll reports and documents for accuracy, implementing necessary adjustments or corrections for biweekly and weekly cycles • Exercise independent judgement and critical thinking skills to identify, research and implement corrections needed for pay-related issues for timely payroll payments • Manage the process for all Payroll Service Requests and either resolve accordingly or reassign as needed • Adapt to a changing environment supporting multiple pay-cycles, along with collaborating with other teams/departments • Provide exceptional customer service via phone, email, and instant messaging to educate and accurately answer employee questions • Manage the process for Short Term Disability, Shoes for Crews, Baby Bonding and Maternity Leave, etc. to ensure accurate and timely payments or refunds
Head of UX Design & Research
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
Role Description KFC US is accelerating an end‑to‑end experience transformation across guest channels (app, web, delivery, kiosks) and team member tools (POS, KDS, Orbit restaurant platform). We need a senior UX leader to raise the bar on interaction design and research, unify journeys across channels and stores, and turn insights into delightful, high‑performing digital and in‑restaurant experiences. This role partners tightly with Product, Engineering, Restaurant Operations, Marketing/Brand, and Franchisees to drive both conversion and crew efficiency at scale. - Lead the end‑to‑end UX for guest commerce & loyalty across KFC App / KFC.com, kiosks, delivery marketplaces, and omnichannel flows. - Own the UX for team member tooling across the restaurant tech stack (Byte POS, Byte KDS, edge/backup compute) with focus on speed and accuracy. - Unify omni‑channel journeys so guests and team members experience one coherent KFC. - Conduct customer research to develop new features, identify areas for improvement, and devise refined solutions for testing. - Establish and govern a product design system consistent with KFC global brand standards and Yum! visual identity. - Build and lead a high‑caliber UX org (design, content/UX writing, research, service design). Qualifications - Proven experience in UX design and research. - Strong leadership skills with the ability to build and manage a team. - Experience in omnichannel user experience design. - Familiarity with product design systems and brand standards. Requirements - Expertise in UX methodologies and tools. - Strong collaboration skills with cross-functional teams. - Ability to conduct and analyze customer research. - Experience in the restaurant or retail industry is a plus. Benefits - Competitive salary and performance bonuses. - Health, dental, and vision insurance. - Retirement savings plan with company match. - Employee discounts and perks.
Principal Product Manager – Mobile
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Define and continuously evolve a multi‑year product vision and strategy for the mobile app aligned to company goals and customer needs. • Set clear, outcome‑based objectives (OKRs) and ensure priorities reflect the highest customer and business value. • Translate strategy into a focused portfolio of initiatives that balance offense (growth) and defense (stability, reliability, technical debt). • Lead an empowered product squad—especially with engineering and design to identify opportunities, explore solutions, and deliver measurable outcomes (not just features). • Establish strong product principles and decision frameworks so teams can move fast with clarity and integrity. • Drive digital innovation through emerging technologies and continuously evaluate and influence KFC's position to be able to deliver differentiated customer experiences. • Create an environment where teams tackle risks early (value/usability/feasibility/viability) through discovery, prototyping, and experimentation. • Drive continuous discovery and delivery using customer research, analytics, and experiments to validate ideas before scaling solutions. • Develop a deep understanding of customers and operators using qualitative and quantitative insights to uncover unmet needs and friction points. • Champion field immersion, partnering with market and operations leaders to validate solutions in real restaurant environments and ensure they scale under operational complexity and peak‑demand conditions. • Drive data‑informed decision‑making by defining success metrics, evaluating product performance, and steering rapid iteration to deliver measurable business and guest outcomes. • Forecast the approximate benefit of initiatives using benchmarks and prior learnings; define measurement plans upfront so key metrics are treated as P0 requirements (instrumentation is not an afterthought). • Ruthlessly simplify: repeatedly capture ~80% of value with ~20% of effort, pushing teams toward the smallest solution that achieves the outcome without sacrificing quality or integrity. • Sequence work to optimize compounding impact, balancing quick wins vs platform investments and ensuring the roadmap remains outcome based. • Grind it out to ship: remove obstacles, align stakeholders, and drive end to end execution through launch, adoption, and iteration. • Collaborate across Marketing, Operations, Technology, Finance, Legal, and Support to integrate product plans and deliver a seamless end to end guest experience. • Build credibility and trust across a matrixed organization; earn the right to make decisions by being prepared, data informed, and relentlessly focused on business outcomes.
Software Engineer III
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Develop code and unit tests for BOH systems leveraging AI technologies to increase efficiency and accuracy. • Collaborate with other software engineers, quality engineers (QE), site reliability engineers (SRE), security engineers and product teams across YUM brands and vendor partners to implement software solutions. • Participate in Agile Scrum activities such as daily standups, sprint planning, backlog refinement, retros and turnover sessions. • Document and diagram software processes with high-level overview of data flows. • Help create and improve processes or tools. Improve existing code by refactoring.
Aggregator Analyst
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• The Aggregator Analyst is responsible for the independent ownership and oversight of accounting activities related to partnerships with third-party Aggregators across U.S. brands and select international markets. • This role plays a critical part in ensuring the accuracy, completeness, and integrity of financial records associated with Franchise Accounts Receivable (AR) and Equity Revenue. • Serve as a key liaison between internal accounting teams, external Aggregators, and cross-functional stakeholders, supporting financial close activities, reconciliations, and issue resolution. • Requires strong analytical skills, attention to detail, and the ability to manage complex data sets in a fast-paced environment.
Specialist, Accounting
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
Title: Specialist, Accounting Location: Louisville United States Who is Yum! Brands? Ready to make your mark at an iconic global powerhouse? Join Yum! Brands - the parent company behind KFC, Pizza Hut, Taco Bell and Habit Burger & Grill - be a part of our reinvention for Greater Growth. We are a culture-driven company where innovation, collaboration, and passion fuel everything we do. We’re seeking talented individuals to make a difference across our global business. Whether you’re just starting out or stepping into leadership, you’ll help shape our future by delivering results that matter and bringing your smart, heart, and courage to the table. If you’re ready to grow with a company that values curiosity, high performance, and meaningful work—join us. Let’s build the future of Yum! together! This role is remote based, but individual needs to be in Louisville, KY area for occasional onsite training and work. About the Job: The Accounts Payable Invoice Processing Specialist is responsible for the accurate, timely, and compliant processing of vendor invoices while managing end-to-end workflow for assigned brands and SharePoint invoice queues. This role plays a critical part in ensuring invoices are properly reviewed, coded, approved, and processed in accordance with company policies, service level agreements, and internal control requirements. As an Accounts Payable Invoice Processing Specialist, you will serve as a key point of contact for internal business partners, suppliers, and service providers, delivering a high level of customer service and clear communication across all interactions. Salary Range: Hourly pay is $21.63-$24.03 + bonus eligibility. ($45,000 - $50,000) This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors. Responsibilities: Primary Responsibilities: - Accurate and timely processing of G&A and store level invoices ensuring are completed within established service level agreements and comply with departmental, SOX and audit requirements. - Manage assigned AP mailboxes and SharePoint queues responsible for assessing payment requests and invoices for priority processing, validity of documents received and verification of appropriate authorization of invoices and payment requests $100,000 and above. - Additional tasks assigned include vendor statement review, periodic review of utility invoices processed to identify gaps, and those delegated by the supervisor or team lead. Minimum Requirements: - 2+ years of experience in accounts payable in a high-volume environment preferred. - Demonstrated attention to detail and ability to meet deadlines handling or escalating conflicting priorities while experiencing possible frequent interruptions in very fast paced and high-volume environment. - Team-oriented with the capacity to embrace frequent updates to policies, procedures, and technology – ability to easily pivot as required. - Clear and concise written and verbal communication skills, ability to communicate effectively with all levels within the organization. Preferred Qualifications: - Experience with automated ERP and other processing applications and software (JD Edwards, Microsoft Excel, Word, and Reports Now). Advanced skills in Excel include V-lookup, pivot tables, etc. - Excellent organizational, time management and customer service skills. Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”) (collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected. Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Senior System Designer
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Drive the design and refinement of Helium components supporting core commerce flows (browse, customize, cart, checkout, loyalty) • Support brands as they onboard to the Helium Design System (adapt/adopt model) • Translate product and business needs into scalable, reusable system components and patterns • Contribute to the evolution of design tokens (color, typography, spacing, states) ensuring consistency across platforms • Apply and extend existing system architecture and patterns, identifying opportunities for improvement • Design components that support complex transactional behaviors, including: Pricing and promotions, Modifiers and customization, Availability and edge cases, Error and state handling • Ensure components are modular, composable, and adaptable across web, mobile, and kiosk environments • Partner with Engineering to ensure production-ready, implementation-aligned designs • Collaborate closely with Product, Engineering, and Research to align system solutions with roadmap priorities • Partner closely with Staff Systems Designer to support Helium, evolve the platform and onboard new brands • Collaborate with Design Systems team: Sr. Manager, Sr. Systems Designer and Director, Digital & Design Systems • Participate in and help facilitate design critiques, working sessions, and planning • Support product teams in adopting and applying Helium effectively • Identify and help reduce pattern fragmentation and redundancy across commerce experiences • Contribute to documentation, usage guidelines, and system standards • Ensure designs meet accessibility and usability standards across platforms • Support multiple brands in applying the system through tokens, theming, and component variants • Support multiple brands in onboarding and setup of the ‘brand expression layer’ • Balance consistency with brand expression within defined system frameworks • Partner with teams to ensure alignment with Helium DS • Leverage AI tools (e.g., Figma MCP, Claude, etc.) to improve design efficiency, iteration speed, and documentation • Contribute to emerging practices for AI-assisted system workflows • Contributes to experience strategy for commerce-focused system areas • Aligns component and interaction decisions with customer needs and business goals • Helps evolve system direction through hands-on design and informed recommendations • Owns and delivers high-quality system components and patterns across multiple workstreams • Applies and extends existing frameworks, occasionally introducing new patterns where needed • Ensures solutions are scalable, reusable, and production-ready • Partners deeply with PM, Engineering, and Research • Actively participates in critiques, workshops, and cross-team alignment • Works within a shared system model, contributing to collective outcomes • Independently solves complex design challenges within commerce workflows • Uses judgment to identify gaps and propose practical, scalable solutions • Balances system integrity with product needs and delivery timelines
Global PCI Manager
Yum! Center for Global Franchise ExcellenceEmpowering communities to create and sustain generational wealth through franchising.
• Own the PCI DSS compliance roadmap for Yum! and all U.S. brands and products. • Ensure timely completion of quarterly scans, annual assessments, and documentation submissions. • Oversee PCI scope identification, evidence collection, gap remediation, and reporting across product and infrastructure teams. • Maintain an up-to-date inventory of in-scope systems, merchants, and service providers. • Serve as Yum’s Internal Security Assessor (ISA), managing all QSA engagements and assessments. • Coordinate external assessments, ensuring consistency of evidence and responses across brands. • Partner with Security, Risk, and IT teams to develop and implement remediation plans. • Maintain Yum’s central PCI compliance dashboard and compliance scorecard for all brands. • Provide regular compliance status updates to the Senior Manager of Compliance and Brand Technology leadership. • Recommend policy, process, and tooling improvements aligned with evolving PCI standards. • Respond to PCI-related inquiries from Yum’s global and domestic businesses and franchise partners, ensuring timely, accurate, and consistent guidance. • Represent Yum! at PCI Council and industry conferences, sharing emerging trends and requirements.
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