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AutoNation logo
AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Account Manager, Mobile Service

Account ManagerSalesFull TimeRemoteSeniorTeam 10,001+Since 1996H1B SponsorCompany SiteLinkedIn

Location

California

Posted

78 days ago

Salary

$85K - $100K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Account Manager, Mobile Service

AutoNation

• Work with Business Development Managers, Service Advisors, and Fleet Technicians to ensure clients achieve the best outcome • Build and maintain strong customer relationships • Develop new business from existing clients and actively seek new sales opportunities • Oversee day-to-day operations and ensure all deliverables are met • Create monthly reports and maximize revenue/profit • Answer client inquiries and concerns • Liaise with cross-functional teams to improve the entire customer experience

Job Requirements

  • 5+ years of account management experience with a B2B emphasis
  • 3+ years of customer-facing experience in a high-tech or automotive environment
  • Consultative account management experience and or training
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Track record of success in customer satisfaction and retention
  • Understanding of fleet customer requirements (Uptime, TCO, business needs)
  • Preferred knowledge of fleets and their procedures and requirements
  • Strong verbal and written communication, and presentation skills
  • Demonstrated experience with problem-solving
  • Experience working with cross-functional teams
  • Willingness to travel to client locations and attend industry conventions and events
  • Proficient in Excel, PowerPoint, Power BI , and Word preferred
  • Experience in Salesforce
  • BA/BS degree in Business Administration, Sales or relevant field

Benefits

  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

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