Account Specialist
Location
United States
Posted
78 days ago
Salary
$50K - $60K / year
Seniority
Mid Level
Job Description
Account Specialist
SprintRay
Accounts Specialist Location: Remote Compensation: $50,000 – $60,000 annually plus competitive variable. About the Role As a SprintRay Account Specialist, you will serve as a key external-facing partner to our customers, responsible for driving ongoing engagement, retention, and revenue growth across SprintRay’s ecosystem of consumables, accessories, and services. This role blends account management and sales execution, with a strong emphasis on building relationships, identifying workflow expansion opportunities, and translating SprintRay’s internal capabilities into simple, valuable solutions for customers. You will manage a portfolio of existing accounts and inbound leads, guiding providers through their digital dentistry journey while driving recurring revenue and adoption of new products and workflows. You will work cross-functionally with Sales, Marketing, Customer Success (DSS), and Channel partners to deliver a seamless customer experience. Key Responsibilities Account Management & Customer Growth - Own and manage a portfolio of existing customers, acting as their primary point of contact for ongoing engagement and growth - Build strong relationships with dental practices, labs, and key stakeholders to understand their needs and business goals - Identify and drive workflow expansion opportunities, positioning SprintRay solutions as value-added enhancements - Guide customers through new product adoption, ensuring successful implementation and ongoing usage Revenue Generation & Sales Execution - Drive recurring revenue through consumables, accessories, and service offerings - Convert inbound web and marketing leads into active customers and repeat buyers - Deliver virtual presentations and product demonstrations to educate and influence customers - Consistently meet or exceed monthly and annual revenue targets Channel & Cross-Functional Collaboration - Partner with channel partners to co-sell and expand customer accounts - Enable and coach partners on SprintRay workflows, materials, and services - Collaborate with internal teams (Marketing, DSS, Equipment Sales, Guru team) to deliver cohesive customer solutions - Act as the bridge between internal operations and external customer needs, simplifying complex workflows into clear value propositions Customer Experience & Support - Proactively address customer questions, objections, and implementation challenges - Leverage internal support teams to ensure timely resolution of service-related issues - Maintain high levels of customer satisfaction and retention Pipeline Management & Reporting - Maintain accurate records of customer interactions and opportunities in CRM - Track pipeline activity, forecast revenue, and report on performance metrics - Provide regular updates to leadership on account activity, trends, and opportunities Market Engagement - Participate in regional events, trade shows, and customer meetings as needed - Stay informed on industry trends, competitive landscape, and emerging technologies Key Qualifications - 2+ years of experience in sales, account management, or customer-facing roles - Proven ability to build relationships and drive revenue within existing accounts - Strong communication skills with the ability to simplify complex concepts for customers - Experience working with CRM systems and Microsoft Office (Excel, PowerPoint, Word) - Highly organized with strong time management and follow-through - Self-motivated and comfortable working independently in a fast-paced environment - Collaborative mindset with the ability to work cross-functionally - Willingness to travel and support events as needed Preferred Qualifications - Experience in dental, medical device, or technology-driven industries - Familiarity with consultative or solution-based selling About SprintRay SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem. But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives. Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it. At SprintRay, the future of dentistry is being printed today. Want to be part of it? Equal Opportunity Employer SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly. Accessibility If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.
Related Guides
Related Job Pages
More Account Manager Jobs
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Major Account Manager to contribute to the success of our rapidly growing business. As a Major Accounts Manager, you will: - Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved. - Effectively on-board new clients and proactively focus on growing and developing existing accounts. - Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts. - Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence. - Travel throughout the territory to support the needs of the business. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: - Experience in selling enterprise network security solutions and services to large and complex organizations - Ability to move deals through the sales cycle, with a proven record of accomplishment of closing large deals and exceeding targets - Strong presentation, influencing, and cultural fluency skills effective for executive audiences - Excellent written and verbal communication skills - 8+ years of experience selling to Major Enterprise Accounts - 2+ years of experience selling enterprise network security products and services Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $310,000 - $480,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.
Account Director, Consumer Who We Are Interdependence is a dynamic, innovative, and results-focused public relations, communications, and integrated marketing firm. Powered by proprietary technology, we help brands, CMOs, founders, and entrepreneurs elevate their businesses and achieve meaningful outcomes. With a vibrant team of nearly 100 full-time professionals across the country and continued rapid growth, Interdependence is proud to be recognized as “One of America’s Best PR Agencies” by Forbes. At Interdependence, we foster a collaborative, supportive, and performance-oriented work environment. Team members are encouraged to share ideas, innovate, and pursue opportunities for professional growth. We prioritize work-life balance, ensuring our team enjoys fulfilling personal and professional lives. Our commitment to delivering exceptional client results spans industries including consumer brands, travel, entertainment, technology, B2B, healthcare, and professional services. We embrace a diverse, inclusive culture that values creativity and excellence. Position Overview Interdependence is seeking a seasoned, strategic Account Director to lead integrated communications programs across our Consumer Brands, Travel, and Entertainment portfolio. This role is ideal for a senior PR leader who thrives at the intersection of brand storytelling, cultural relevance, and business growth. The Account Director will oversee high-profile consumer, lifestyle, hospitality, creator, and entertainment clients — shaping narratives that resonate with media, influencers, and audiences alike. This role combines senior-level client counsel, proactive idea generation, team leadership, and operational excellence, with a strong emphasis on delivering measurable impact and identifying opportunities to expand client relationships. As a senior leader on the consumer team, this person will serve as the primary day-to-day client partner, guiding strategy across earned media, thought leadership, experiential moments, partnerships, and cultural storytelling. They will mentor account teams, collaborate closely with leadership, and help evolve how Interdependence shows up as a modern, integrated PR agency for consumer and entertainment brands. This is a highly visible role for someone who understands how to build momentum, manage complexity, and translate brand vision into standout press, buzz, and long-term reputation value. Key Responsibilities Client Leadership & Strategic Counsel - Serve as senior lead for multiple consumer accounts, providing high-level strategy, vision, and counsel. - Build trusted partnerships with client executives, understanding business priorities and aligning PR strategies to drive impact. - Oversee integrated communications programs, including thought leadership, executive visibility, product storytelling, and industry positioning. - Anticipate challenges and provide proactive solutions to ensure long-term client success and retention. Media Strategy & Thought Leadership - Lead development of integrated media relations programs that secure meaningful, business-impacting coverage. - Shape executive narratives and messaging frameworks for complex technology stories. - Cultivate relationships with top-tier media outlets. - Oversee production of strategic content, including press strategies, results reports, pitch calendars, pitches, press releases, bylines, and thought leadership articles. Team Management & Growth - Manage and mentor account teams to deliver high-quality work with efficiency and precision. - Develop and execute PR strategies and press plans. - Provide direction, feedback, and guidance to ensure professional growth and career development. - Oversee team structure, workflow, and staffing allocations across multiple clients. Business Development & Agency Growth - Contribute to business development efforts including proposal creation, presentations, and RFP responses. - Identify opportunities for organic growth within existing accounts. - Partner with senior leadership to shape best practices, improve processes, and drive overall agency excellence. Qualifications - 10+ years of PR or communications experience, with significant agency experience in the consumer space. - Proven success leading integrated communications programs for enterprise, SaaS, or AI clients. - Deep understanding of the consumer landscape, including key media, trends, and issues shaping the industry. - Exceptional writing, pitching, and storytelling abilities. - Demonstrated leadership experience managing teams, budgets, and client portfolios. - Strong presentation and client relationship-building skills. - Strategic thinker who can translate complex technology into compelling narratives. - Comfortable working cross-functionally in a fast-paced, all-remote environment. The Perks - We offer a competitive benefits package—including comprehensive medical/dental/vision coverage, vacation/sick leave/holiday PTO, 401(k), Flex Fridays, flexible remote work options, and Summer Fridays.
Account Director, Consumer Who We Are Interdependence is a dynamic, innovative, and results-focused public relations, communications, and integrated marketing firm. Powered by proprietary technology, we help brands, CMOs, founders, and entrepreneurs elevate their businesses and achieve meaningful outcomes. With a vibrant team of nearly 100 full-time professionals across the country and continued rapid growth, Interdependence is proud to be recognized as “One of America’s Best PR Agencies” by Forbes. At Interdependence, we foster a collaborative, supportive, and performance-oriented work environment. Team members are encouraged to share ideas, innovate, and pursue opportunities for professional growth. We prioritize work-life balance, ensuring our team enjoys fulfilling personal and professional lives. Our commitment to delivering exceptional client results spans industries including consumer brands, travel, entertainment, technology, B2B, healthcare, and professional services. We embrace a diverse, inclusive culture that values creativity and excellence. Position Overview Interdependence is seeking a seasoned, strategic Account Director to lead integrated communications programs across our Consumer Brands, Travel, and Entertainment portfolio. This role is ideal for a senior PR leader who thrives at the intersection of brand storytelling, cultural relevance, and business growth. The Account Director will oversee high-profile consumer, lifestyle, hospitality, creator, and entertainment clients — shaping narratives that resonate with media, influencers, and audiences alike. This role combines senior-level client counsel, proactive idea generation, team leadership, and operational excellence, with a strong emphasis on delivering measurable impact and identifying opportunities to expand client relationships. As a senior leader on the consumer team, this person will serve as the primary day-to-day client partner, guiding strategy across earned media, thought leadership, experiential moments, partnerships, and cultural storytelling. They will mentor account teams, collaborate closely with leadership, and help evolve how Interdependence shows up as a modern, integrated PR agency for consumer and entertainment brands. This is a highly visible role for someone who understands how to build momentum, manage complexity, and translate brand vision into standout press, buzz, and long-term reputation value. Key Responsibilities Client Leadership & Strategic Counsel - Serve as senior lead for multiple consumer accounts, providing high-level strategy, vision, and counsel. - Build trusted partnerships with client executives, understanding business priorities and aligning PR strategies to drive impact. - Oversee integrated communications programs, including thought leadership, executive visibility, product storytelling, and industry positioning. - Anticipate challenges and provide proactive solutions to ensure long-term client success and retention. Media Strategy & Thought Leadership - Lead development of integrated media relations programs that secure meaningful, business-impacting coverage. - Shape executive narratives and messaging frameworks for complex technology stories. - Cultivate relationships with top-tier media outlets. - Oversee production of strategic content, including press strategies, results reports, pitch calendars, pitches, press releases, bylines, and thought leadership articles. Team Management & Growth - Manage and mentor account teams to deliver high-quality work with efficiency and precision. - Develop and execute PR strategies and press plans. - Provide direction, feedback, and guidance to ensure professional growth and career development. - Oversee team structure, workflow, and staffing allocations across multiple clients. Business Development & Agency Growth - Contribute to business development efforts including proposal creation, presentations, and RFP responses. - Identify opportunities for organic growth within existing accounts. - Partner with senior leadership to shape best practices, improve processes, and drive overall agency excellence. Qualifications - 10+ years of PR or communications experience, with significant agency experience in the consumer space. - Proven success leading integrated communications programs for enterprise, SaaS, or AI clients. - Deep understanding of the consumer landscape, including key media, trends, and issues shaping the industry. - Exceptional writing, pitching, and storytelling abilities. - Demonstrated leadership experience managing teams, budgets, and client portfolios. - Strong presentation and client relationship-building skills. - Strategic thinker who can translate complex technology into compelling narratives. - Comfortable working cross-functionally in a fast-paced, all-remote environment. The Perks - We offer a competitive benefits package—including comprehensive medical/dental/vision coverage, vacation/sick leave/holiday PTO, 401(k), Flex Fridays, flexible remote work options, and Summer Fridays.
• Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company’s research on emerging technologies and customer experience. • Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions. • Maintain the minimum weekly/daily metrics, and ensure quota is met. • Produce accurate and timely forecasts. • Uncover key business initiatives and engage new cross-functional buying centers. • Develop sales opportunities to increase contract value and customer retention. • Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities. • Develop a complete understanding of the company’s products and services portfolio to align appropriate solutions with client needs.



