Inside Sales Representative is a full-time, remote, B2B phone sales role making outbound calls to connect small business prospects with powerful marketing solutions. - Handle a high volume of outbound calls to potential clients using provided leads. - Utilize proven sales scripts and processes to engage prospects, answer questions, and guide them toward purchasing digital and direct mail marketing tools. - Develop client relationships that promote retention and referrals while meeting or exceeding monthly sales targets.

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity. Role Description: Inside Sales Representative Role Purpose: Wasabi is seeking a highly motivated and results driven Inside Sales Representative (ISR) to join our Inside Sales Team. This ISR will be supporting our South Central Sales Pod, including South America. Ideally, the candidate will reside in Texas or the surrounding states; however, we are flexible on location provided the representative is willing to travel within the region as needed for events, approximately once per quarter. We have a strong preference for bilingual (fluent in both English and Spanish) candidates for this role. In this role, you’ll manage and close Small medium business (SMB) business opportunities by partnering with various resellers to drive revenue and deliver exceptional customer experiences. Opportunities will be generated through our Business Development team and valued Channel resellers; in addition, the representative will be responsible for executing outbound campaigns and conducting research to proactively build and expand their pipeline beyond provided leads and opportunities. The Inside Sales Representative will work as a storage consultant to uncover and qualify the storage needs and buying timelines of prospects and drive those prospects to purchase. This position spends about 80% of the week managing and closing opportunities for SMB customers and spends about 20% of the week uncovering new opportunities by building relationships with our resellers. The role will report to the Manager of Inside Sales. *Principals only. No recruiters. Responsibilities: - - Qualify and close sales qualified leads (SQL) business: Managing pipeline and opportunities, including but not limited to forecast commits, deal hygiene, and closing business. - Generate pipeline through a combination of Business Development–sourced leads, Channel reseller opportunities, and proactive outbound prospecting and campaign execution. - Upsell & Cross-Sell: Identify and close opportunities to expand customer accounts through upselling and cross-selling. - Develop strong customer rapport and trust. - Capture detailed data in the Customer Relationship Management (CRM) Database. - Collaborate with Channel Account Managers (CAMs): Partner with CAMs to follow up on opportunities quoted by distribution partners. - Managing the P2P (Passed to Partner) program by passing consent leads, conducting lead/opportunity reviews, supporting add-on business. Requirements: - - Bachelor’s degree required, preferably in Business or a similar field. - Enthusiastic about the challenge of working at a fast-paced and exciting start-up. - A proven track record in inside sales (1-2 years), preferably within the technology or cloud storage space. - Experience managing a sales pipeline with attention to detail and accuracy in forecasts. - Self-starter, experience being successful while working remotely . - Strong collaboration skills and the ability to work cross-functionally with CAMs and other stakeholders. - Exceptional communication (written and verbal) and negotiation skills to build relationships with partners and customers. - Disciplined about planning and setting goals. - Experience using a CRM (SFDC) and a Sales Engagement Platform (Outreach). - Organized and able to multi-task with efficiency. OTE - $90,000 – $110,000 The OTE range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. On Target Earnings are just one part of our total rewards approach. Wasabi team members also receive equity, and a comprehensive benefits package designed to support both professional growth and personal well-being. Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

• Manages and grows relationships with clients • Drives client satisfaction throughout the buying process • Generates demand by assisting clients to identify technology needs • Uses sales tools to manage accounts and forecasts • Communicates quotes and supports sales documentation • Builds relationships and identifies up-selling opportunities • Complies with governance and compliance standards

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose:The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. Key Responsibilities: - 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met - 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires - 15% Drives Results - Maintains statistics for individual direct reports, analyzes - department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership - 15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries Direct Manager/Direct Reports: - This position typically reports to Contact Center Manager - This position has 6+ Direct Reports Travel Requirements: - No travel required. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Working knowledge of Microsoft Office Suite - Working knowledge of Tableau - Working knowledge of presentation software (e.g., Microsoft PowerPoint) - Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract) - 1+ year of previous leadership experience Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: - No additional education Minimum Years of Work Experience: - 1 Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - None Preferred Leadership Experience: - None Certifications: - None Competencies: - Action Oriented - Collaborates - Drives Engagement - Communicates Effectively - Customer Focus - Drives Results For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $70,000 - $80,000