Role Description This role offers a unique opportunity to act as a strategic technical partner to enterprise clients, guiding them through complex AI-driven marketing and technology solutions. You will play a pivotal role in the presales process, translating business challenges into actionable solutions, and demonstrating measurable value for large-scale organizations. The position requires a highly skilled technical communicator who can engage both business and IT stakeholders, lead solution design workshops, and deliver live product demonstrations. You will work collaboratively with sales, engineering, and leadership teams to craft tailored solutions that integrate APIs, automation tools, and AI capabilities. This fully remote role emphasizes a fast-paced, innovative environment where adaptability, creativity, and technical expertise are highly valued. The impact of your work will directly shape enterprise AI adoption, strategic decision-making, and customer success. - Partner with Enterprise Sales to manage the end-to-end customer journey, including discovery sessions, demos, workshops, and proof-of-concept engagements - Design and architect custom solutions that align with client business objectives, integrating APIs, automation tools, and AI capabilities - Translate complex technical concepts into compelling business value for diverse stakeholders, including C-Suite and IT leadership - Lead technical presentations, product demonstrations, and workshops both virtually and in-person - Collaborate with cross-functional teams—including engineering, marketing, and leadership—to ensure solution feasibility and alignment - Support trials, pilots, and expansion initiatives while uncovering new opportunities for enterprise clients - Represent the organization at customer sites, conferences, and industry events, promoting technical expertise and thought leadership Qualifications - 5+ years of experience managing complex, high-value SaaS deals, preferably in a startup or high-growth environment - Deep understanding of the MarTech space and experience selling to marketing professionals - Strong technical expertise with APIs, custom POCs, and integration platforms (iPaaS solutions like Workato are a plus) - Foundational knowledge of AI technologies, including large language models, prompting, and generative AI applications - Exceptional verbal and written communication skills, with the ability to present to C-Suite, IT, and cross-functional stakeholders - Proven ability to work independently in a fast-paced, high-autonomy environment - Demonstrated leadership and influence across internal teams, peers, and enterprise clients - Passion for AI and emerging technologies, actively leveraging them to improve customer outcomes and personal workflows - Experience with solution design, technical validation, and value-led sales methodologies Benefits - Competitive OTE of $230,000 - $271,000 (based on experience and qualifications) - Comprehensive health, dental, and vision coverage starting on day one - 401(k) program with up to 2% company matching - Equity grant participation - Flexible PTO and $900 FlexExperience budget for time away from work - $1,800 FlexWellness program to support personal health goals - Generous home office setup budget - $1,500 annual learning and development stipend - 16 weeks of paid parental leave - Inclusive, remote-first work culture fostering professional growth and innovation

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s People Systems Team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scale. Part of the People Solutions org, we partner with Corporate Technology, Finance, the wider People team including Talent and Total Rewards to build a world-class employee experience. We are a "strategy-first, quality- execution-always" team that values technical rigor, nimble problem-solving, and a deep empathy for the Stripes we serve. What you’ll do As a Senior People Systems Analyst, you will be a technical anchor for our Workday ecosystem. This role isn't just about maintenance; it’s about architecting the future of our People data. You will own the technical health of our HCM, Compensation and Prism environments, balancing critical KLTO (Keep Lights On) operations with high-impact strategic projects. Beyond core Workday, you will act as a bridge to our broader tech stack, supporting and optimizing HRIS tools built on top of Workday to ensure a seamless data flow and a unified user experience. You will play a pivotal role during high-pressure cycles like Annual Total Rewards (ATR), acting as a bridge between complex technical requirements and the urgent needs of our Compensation stakeholders. Responsibilities - Architect & Execute: Lead the technical configuration for annual cycles (ATR/Comp Planning), driving technical requirements, implementation, testing, and deployment to ensure a frictionless user experience. - High-Pressure Stakeholder Management: Serve as the primary technical partner for the Compensation team. You will navigate high-stakes environments with composure, translating urgent business needs into scalable Workday solutions. - Collaborative Escalation: Actively contribute to our supportive team culture by sharing knowledge and assisting peers. You must demonstrate the judgment to escalate risks and roadblocks timely, ensuring that "pressure" doesn't become "blockage." - System Subject Matter Expertise: Serve as the primary expert and point-of-contact for day-to-day support of Workday HCM & Compensation, managing business processes, integrations, reporting, and dashboards to ensure consistent, high-quality operations. - Data Orchestration: Leverage Workday Prism to ingest, transform, and report on high-volume data sets, providing leadership with actionable insights. - Document Engineering: Design and maintain professional, pixel-perfect compensation and stock statements using BIRT or Workday docs. - Strategic Roadmapping: Work alongside People Solutions to drive product-led strategic projects from discovery to deployment, ensuring our Workday footprint evolves ahead of Stripe’s growth - Operational Excellence: Manage KLTO work with high precision, serving as the Tier 3 expert for HCM, Advanced Comp, and Security. - Compliance & Governance: Maintain a rigorous posture on SOX compliance and Workday security model integrity. - Stakeholder Diplomacy: Partner with the wider Solutions team and our stakeholders to translate complex business needs into scalable technical requirements, setting clear expectations and managing project timelines. Who you are We are looking for a seasoned systems professional who thrives in high-growth environments with a passion to optimize Workday. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - Experience: 5+ years in HRIS/People Systems, with at least 3+ years of deep configuration experience in the Workday HCM, Reporting, and Advanced Compensation modules, including Merit, Bonus, and Stock impacting compensation review processes. - Data Discretion: Proven experience working with highly confidential information and supporting critical business operations and processes. - Communication: Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues when necessary. - Technical Tooling: Proven expertise in Workday Prism Analytics, EIB and BIRT (Business Intelligence and Reporting Tools). - Cycle Leadership: Successful track record leading the technical backend of Annual Comp/Performance cycles in a medium-to-large global enterprise. - Reporting Mastery: Advanced proficiency in Matrix and Composite reporting; you understand how to tell a story with data. - Project Ownership: Ability to lead cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency. - Academic: Bachelor’s degree or equivalent practical experience. Preferred qualifications - Certified Expert: Workday certifications in Advanced Compensation or Prism. - Integrations Knowledge: Understanding of EIBs, Studio, or Core Connectors to support data flow between Workday and third-party vendors. - Stripe Culture Fit: You are a "low-ego, high-talent" individual who loves adding organization to chaos.

• Design microservices architecture on AWS (ECS/Fargate, API Gateway, Lambda, etc.) with event-driven patterns (EventBridge, SNS/SQS) • Architect data platform: Snowflake warehouse, S3 Data Lake (Iceberg), real-time CDC pipelines, ETL/ELTpipelines, RBAC/ABAC security model • Define ML platform architecture: SageMaker pipelines, Feature Store, Model Registry, Bedrock integration for Gen AI • Lead integration strategy for enterprise systems (Hexagon, Salesforce, JD Edwards) via APIs, CDC, and ETL patterns

• Own the technical customer relationship • Serve as the primary technical counterpart for strategic enterprise accounts across the customer lifecycle. • Lead technical discovery with customers to understand workflows, systems, constraints, data environments, and success criteria. • Translate ambiguous business problems into clear solution architectures and implementation approaches. • Build credibility with both executive and technical stakeholders by clearly articulating how Wand works and where it creates differentiated value. • Partner closely with Sales on strategic deals and with Customer Success on long-term customer success and expansion. • Architect solutions and guide execution • Design scalable solution architectures for enterprise deployments using Wand’s platform, including workflows, agents, integrations, and governance requirements. • Define the technical approach for proofs of concept, pilots, and production rollouts. • Ensure solution designs are realistic, robust, measurable, and aligned with customer environments. • Work with Solutions Engineers and Engineering teams to guide implementation and resolve design trade-offs. • Help customers navigate integration, security, reliability, and operationalization considerations. • Lead technical validation and POCs • Define technical proof strategies for enterprise opportunities, including what needs to be validated for a customer to move forward. • Establish clear POC success criteria and benchmarks across dimensions such as accuracy, latency, coverage, usability, reliability, and business impact. • Ensure technical evaluations are structured, credible, and repeatable rather than ad hoc. • Support high-priority customer engagements by shaping benchmark methodology, evaluation logic, and demo-to-pilot progression. • Help create a consistent “proof-to-contract” standard across the organization. • Build the SE playbook and demo lab • Help define and evolve the Solutions Engineering playbook, including discovery frameworks, pilot design standards, technical qualification criteria, and customer engagement best practices. • Develop reusable assets such as reference architectures, benchmark templates, workflow patterns, and technical validation frameworks. • Own and improve the demo lab strategy so demos and prototype environments are believable, reusable, and aligned with real enterprise use cases. • Ensure the team has strong technical materials and repeatable methods for demonstrating Wand’s differentiators across industries and use cases. • Turn field learning into clear documentation and scalable internal standards. • Act as a guild lead for the Solutions function • Raise the quality bar across the Solutions Engineering organization through coaching, standard-setting, and technical leadership. • Mentor Solutions Engineers and other customer-facing technical team members on architecture quality, customer communication, and technical rigor. • Help drive consistency in how the team runs POCs, technical discovery, benchmarks, and demo preparation globally. • Identify gaps in tools, process, enablement, and internal documentation, and help close them. • Contribute to the long-term operating model of the Solutions organization. • Partner cross-functionally • Work closely with Product and Engineering to bring field feedback into roadmap discussions, architecture decisions, and platform improvements. • Surface recurring implementation patterns and customer requirements that should become product capabilities. • Collaborate with Customer Success to support adoption, scale, and technical expansion within strategic accounts. • Support internal alignment across Sales, Solutions, Product, and Engineering on what should be sold, how it should be validated, and what good deployment looks like.