Trinetix

• Manage user access, roles, profiles, and permission sets to ensure proper governance, data security, and compliance • Configure and maintain Salesforce automation tools, including Flows, Process Builder, Validation Rules, and Approval Processes • Perform data management tasks such as data imports, deduplication, data quality checks, and building advanced reports & dashboards for business insights • Monitor system performance, troubleshoot platform issues, and ensure stable and efficient Salesforce operations • Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions • Support ongoing enhancements and participate in monthly release cycles, including testing, deployment, and documentation

Role Description We're looking for a Lead Product Business Analyst ready to own products, not just document them. To put it simply: you'll figure out what needs to be built, shape how it should work, and make sure it actually delivers value. You'll also work deeply with complex systems, constraints, dependencies, and engineering trade-offs — not only defining new functionality, but rethinking and improving existing solutions together with development teams. Waste Management Project: E-commerce Stream - Work on a large-scale waste management platform focused on expanding and improving the company's e-commerce capabilities. - The team is responsible for online service enrollment, pricing and service availability management, payment experience, customer journey enhancements, and administrative tools that support order management and service delivery workflows. Team: Cross-functional team consisting of BA/UX Architects, Designers, Product stakeholders, and Dev team working across multiple streams to deliver customer-facing and operational digital solutions. What you'll do: - Clarify requirements with clients – especially the ones they haven't articulated yet. - Develop a strong product vision and translate it to the team. - Work with engineering to estimate, plan, navigate trade-offs, and rethink solutions within complex system constraints and dependencies. - Guide designers with functional context, ensure UX makes sense for the business and users both. - Analyze system limitations, dependencies, and impacts to help shape scalable and feasible solutions. - Track whether it's working – and iterate when it's not. Example activities could look like below, but don't worry if you haven't done some of them – we support and teach 👌 - Analyze: lead discovery workshops, map AS-IS/TO-BE processes, define business goals, gaps, system constraints, and dependencies. - Research: create and validate assumptions through research, analyze competitors and market opportunities. - Build: translate needs into specs, shape user flows and product vision together with designers, collaborate with engineering on scope, feasibility, and technical implications. - Measure: track success metrics, analyze usage data, validate hypotheses, and iterate based on what's working. Qualifications - 5+ years in BA or Product Analyst roles. - You explain your thinking clearly — to clients, to engineers, to designers. - "What if" and "why not" mindset — curious, not rigid. - Comfortable with ambiguity — plan B is always in your back pocket. - You understand UX, technical implications, and can connect the dots between business needs, users, and complex system realities. - Strong English (your clients are native speakers). - Strong Ukrainian (internal team communication). Benefits - Career growth + training + language classes. - Medical insurance + mental health support. - Flexible hours, inclusive culture. - Benefits for fitness, hobbies, pets & more.

• Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber) • Act on alarms indicating both service-impacting and potential service-impacting issues • Initiate and perform troubleshooting of faults and outages across relevant platforms • Resolve incidents at first line whenever possible, minimizing escalation to second-level support • Take full ownership of incidents and drive them to resolution and restoration • Collaborate with third-party providers (hardware vendors, field support, network providers) during troubleshooting • Ensure accurate and timely documentation during and after incident resolution • Maintain clear and structured communication with internal and external stakeholders during major incidents • Track SLA commitments, follow up on progress, and coordinate resolution across teams • Prepare root cause analysis and outage reports • Act as a SPOC during planned maintenance and outages • Configure and contribute to the development of NOC monitoring tools and processes • Collaborate with internal teams to improve troubleshooting and information sharing

• You will become a part of Trinetix Presale Team, working together with Sales and Delivery to prepare compelling and highly competitive proposals for our potential clients. • As a Presale Consultant you will engage into early-stage conversations with our potential clients to identify business needs, propose high-level solution concepts and convert them into detailed technical proposals in collaboration with the Trinetix architects, technology and delivery experts. • You will take part in building AI-augmented Presale Function together with Trinetix presale and technology experts. • Your key responsibility will be understanding client’s business needs and making sure it is properly reflected in the proposed solution. • Participate in the presale process and the key client’s proxy in terms of business requirements. • Together with Sales engage with the potential clients at early stage of the presale process to clarify the business needs, priorities and requirements. • Translate client’s business needs into solution vision, backlog and other requirements documents. • Work together with the architects and UX experts to produce architecture vision, prototypes and POCs. • Facilitate estimation sessions from the perspective of communicating the requirements and assumptions to the engineering team, documenting the assumptions and converting them into accurate effort estimations. • Contribute to the development of presale documents (proposals, presentations, financial models) balancing hands-on work and delegation to the team members. • Participate in the proposal presentation meetings, being main presenter for the business needs/solution parts of the proposal. • Balance the (potentially contradicting) interests of internal stakeholders (primarily Sales and Delivery) to ensure competitive proposals without risky over-commitments. • Participate in the Presale Function transformation initiatives (development of templates and practices, etc)

• Design, develop, and maintain enterprise-grade web applications using .NET and Angular. • Participate in the end-to-end software development lifecycle, from requirements gathering to deployment. • Build scalable, secure, and maintainable solutions following enterprise architecture standards. • Work closely with clients, product owners, and delivery teams to understand business requirements. • Utilize AI-powered development tools and workflows to improve productivity, quality, and delivery speed. • Contribute to technical decision-making and architecture discussions. • Ensure compliance with enterprise and regulatory requirements.

Role Description We're looking for a strong Product Business Analyst ready to own products, not just document them. To put it simply: you'll figure out what needs to be built, shape how it should work, and make sure it actually delivers value. You'll also work deeply with complex systems, constraints, dependencies, and engineering trade-offs — not only defining new functionality, but rethinking and improving existing solutions together with development teams. Waste Management Project: E-commerce Stream - Work on a large-scale waste management platform focused on expanding and improving the company's e-commerce capabilities. - The team is responsible for: - Online service enrollment - Pricing and service availability management - Payment experience - Customer journey enhancements - Administrative tools that support order management and service delivery workflows - Team: Cross-functional team consisting of BA/UX Architects, Designers, Product stakeholders, and Dev team working across multiple streams to deliver customer-facing and operational digital solutions. What you'll do: - Clarify requirements with clients – especially the ones they haven't articulated yet - Develop a strong product vision and translate it to the team - Work with engineering to estimate, plan, navigate trade-offs, and rethink solutions within complex system constraints and dependencies - Guide designers with functional context, ensure UX makes sense for the business and users both - Analyze system limitations, dependencies, and impacts to help shape scalable and feasible solutions - Track whether it's working – and iterate when it's not Example activities could look like below, but don't worry if you haven't done some of them – we support and teach 👌 - Analyze: lead discovery workshops, map AS-IS/TO-BE processes, define business goals, gaps, system constraints, and dependencies - Research: create and validate assumptions through research, analyze competitors and market opportunities - Build: translate needs into specs, shape user flows and product vision together with designers, collaborate with engineering on scope, feasibility, and technical implications - Measure: track success metrics, analyze usage data, validate hypotheses, and iterate based on what's working Qualifications - 3+ years in BA or Product Analyst roles - You explain your thinking clearly — to clients, to engineers, to designers - "What if" and "why not" mindset — curious, not rigid - Comfortable with ambiguity — plan B is always in your back pocket - You understand UX, technical implications, and can connect the dots between business needs, users, and complex system realities - Strong English (your clients are native speakers) - Strong Ukrainian (internal team communication) Benefits - Career growth + training + language classes - Medical insurance + mental health support - Flexible hours, inclusive culture - Benefits for fitness, hobbies, pets & more

• Clarify requirements with clients – especially the ones they haven't articulated yet • Develop a strong product vision and translate it to the team • Work with engineering to estimate, plan, navigate trade-offs, and rethink solutions within complex system constraints and dependencies • Guide designers with functional context, ensure UX makes sense for the business and users both • Analyze system limitations, dependencies, and impacts to help shape scalable and feasible solutions • Track whether it's working – and iterate when it's not Example activities could look like below, but don't worry if you haven't done some of them – we support and teach 👌 • Analyze: lead discovery workshops, map AS-IS/TO-BE processes, define business goals, gaps, system constraints, and dependencies • Research: create and validate assumptions through research, analyze competitors and market opportunities • Build: translate needs into specs, shape user flows and product vision together with designers, collaborate with engineering on scope, feasibility, and technical implications • Measure: track success metrics, analyze usage data, validate hypotheses, and iterate based on what's working

Role Description At Trinetix we are looking for a Senior Transmission Implementation Engineer to join our Transmissions team, supporting the build, expansion, and optimization of Arelion's optical transport network. The ideal candidate will have proven experience with DWDM infrastructure, optical line systems, and transponder platforms, along with a strong ability to commission, migrate, and manage transmission equipment. As part of the Transmissions team, you will work closely with internal teams and external vendors to ensure reliable and timely delivery of network capacity, while maintaining high standards of documentation and service quality. - Network Implementation: Lead the implementation of the Arelion Optical Transport Network, ensuring delivery within agreed lead times. - Installation & Commissioning: Oversee installation, commissioning, testing, and service turn-up of optical transmission equipment. - DWDM Migrations: Perform DWDM link migrations in coordination with onsite technicians, including activities outside standard working hours when required. - EoL Platform Migration: Execute migration of services from platforms approaching end-of-life (EoL). - Collaboration: Work closely with internal teams on network expansion, optimization initiatives, and decommissioning of legacy equipment. - Vendor Coordination: Work with external vendors to support successful delivery, installation, and commissioning of DWDM systems. - Logistics: Provide logistics coordination for equipment shipments between warehouses and deployment sites. - Documentation: Ensure accurate and high-quality documentation across all relevant systems and tools. - Stakeholder Engagement: Participate in regular deployment and progress meetings with vendors and stakeholders. Qualifications - 5+ years' experience within a telecommunications company covering Plan, Build, and Operate functions. - Proven experience working as a DWDM Network Engineer within a telecommunications environment. - Extensive configuration and troubleshooting experience with Infinera 7300, Infinera FlexILS, Nokia GX, Ciena 6500, and Ciena 6500 RLS. - Hands-on experience with Infinera Groove G30, Nokia GX, and Ciena ELS. - Experience with Ciena WL5e and WL6e (C-band and L-band), and Nokia CHM6 and CHM7 series (C-band and L-band variants). - Experience supporting remote installations of transponders and shelves together with onsite technicians; ability to guide onsite technicians remotely during installations and troubleshooting. - Good understanding of fibre infrastructure, including cable routing and ODF connectivity within data centre environments. - Proven capability to commission and turn up DWDM services. - Experience supporting spectrum migration activities. - Strong documentation skills, including maintaining network inventory systems. - Ability to clearly communicate project status and progress to internal stakeholders. - Up-to-date knowledge of current transmission technologies and industry best practices. Requirements - Strong problem-solving mindset with a proactive and supportive approach. - Self-disciplined with the ability to take ownership of tasks and deliver independently with minimal supervision. - Effective team player with leadership capabilities when required. - Excellent written and verbal communication skills. - Strong commitment to service quality and delivery. - Ability to manage multiple tasks in a fast-paced environment. - Comfortable working with administrative and repetitive tasks requiring high accuracy. - Ability to work effectively across international and cross-functional teams. Preferred Qualifications - Post-secondary education or university degree is desirable but not mandatory. - Vendor certifications (Nokia, Infinera, and/or Ciena) are advantageous. Company Description Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world. Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture. Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.

• Network Implementation: Lead the implementation of the Arelion Optical Transport Network, ensuring delivery within agreed lead times. • Installation & Commissioning: Oversee installation, commissioning, testing, and service turn-up of optical transmission equipment. • DWDM Migrations: Perform DWDM link migrations in coordination with onsite technicians, including activities outside standard working hours when required. • EoL Platform Migration: Execute migration of services from platforms approaching end-of-life (EoL). • Collaboration: Work closely with internal teams on network expansion, optimization initiatives, and decommissioning of legacy equipment. • Vendor Coordination: Work with external vendors to support successful delivery, installation, and commissioning of DWDM systems. • Logistics: Provide logistics coordination for equipment shipments between warehouses and deployment sites. • Documentation: Ensure accurate and high-quality documentation across all relevant systems and tools. • Stakeholder Engagement: Participate in regular deployment and progress meetings with vendors and stakeholders.

Role Description We are looking for a Transmission Implementation Engineer to join our Transmissions team, supporting the build, expansion, and optimization of our client's optical transport network. The ideal candidate will have proven experience with DWDM infrastructure, optical line systems, and transponder platforms, along with a strong ability to commission, migrate, and manage transmission equipment. As part of the Transmissions team, you will work closely with internal teams and external vendors to ensure reliable and timely delivery of network capacity, while maintaining high standards of documentation and service quality. - Network Implementation: Lead the implementation of the Optical Transport Network, ensuring delivery within agreed lead times. - Installation & Commissioning: Oversee installation, commissioning, testing, and service turn-up of optical transmission equipment. - DWDM Migrations: Perform DWDM link migrations in coordination with onsite technicians, including activities outside standard working hours when required. - EoL Platform Migration: Execute migration of services from platforms approaching end-of-life (EoL). - Collaboration: Work closely with internal teams on network expansion, optimization initiatives, and decommissioning of legacy equipment. - Vendor Coordination: Work with external vendors to support successful delivery, installation, and commissioning of DWDM systems. - Logistics: Provide logistics coordination for equipment shipments between warehouses and deployment sites. - Documentation: Ensure accurate and high-quality documentation across all relevant systems and tools. - Stakeholder Engagement: Participate in regular deployment and progress meetings with vendors and stakeholders. Qualifications - 5+ years' experience within a telecommunications company covering Plan, Build, and Operate functions. - Proven experience working as a DWDM Network Engineer within a telecommunications environment. - Extensive configuration and troubleshooting experience with Infinera 7300, Infinera FlexILS, Nokia GX, Ciena 6500, and Ciena 6500 RLS. - Hands-on experience with Infinera Groove G30, Nokia GX, and Ciena ELS. - Experience with Ciena WL5e and WL6e (C-band and L-band), and Nokia CHM6 and CHM7 series (C-band and L-band variants). - Experience supporting remote installations of transponders and shelves together with onsite technicians; ability to guide onsite technicians remotely during installations and troubleshooting. - Good understanding of fibre infrastructure, including cable routing and ODF connectivity within data centre environments. - Proven capability to commission and turn up DWDM services. - Experience supporting spectrum migration activities. - Strong documentation skills, including maintaining network inventory systems. - Ability to clearly communicate project status and progress to internal stakeholders. - Up-to-date knowledge of current transmission technologies and industry best practices. Requirements - Strong problem-solving mindset with a proactive and supportive approach. - Self-disciplined with the ability to take ownership of tasks and deliver independently with minimal supervision. - Effective team player with leadership capabilities when required. - Excellent written and verbal communication skills. - Strong commitment to service quality and delivery. - Ability to manage multiple tasks in a fast-paced environment. - Comfortable working with administrative and repetitive tasks requiring high accuracy. - Ability to work effectively across international and cross-functional teams. Preferred Qualifications - Post-secondary education or university degree is desirable but not mandatory. - Vendor certifications (Nokia, Infinera, and/or Ciena) are advantageous.