Wand AI

• Partner directly with Wand's CEO and engage C-level executives in regional enterprises • Own the full deal lifecycle from A to Z, with full accountability for regional revenue outcomes • Support C-level leaders through their workforce transformation journey • Represent Wand at regional executive meetings and key industry events • Develop and execute the regional sales strategy across the Gulf and broader Middle East • Drive customer acquisition and expansion within priority industries

• Own the technical customer relationship • Lead technical discovery with customers to understand workflows, systems, constraints, data environments, and success criteria. • Translate ambiguous business problems into clear solution architectures and implementation approaches. • Build credibility with both executive and technical stakeholders by clearly articulating how Wand works and where it creates differentiated value. • Partner closely with Sales on strategic deals and with Customer Success on long-term customer success and expansion. • Design scalable solution architectures for enterprise deployments using Wand’s platform, including workflows, agents, integrations, and governance requirements. • Define the technical approach for proofs of concept, pilots, and production rollouts. • Ensure solution designs are realistic, robust, measurable, and aligned with customer environments. • Help customers navigate integration, security, reliability, and operationalization considerations. • Define technical proof strategies for enterprise opportunities, including what needs to be validated for a customer to move forward. • Establish clear POC success criteria and benchmarks across dimensions such as accuracy, latency, coverage, usability, reliability, and business impact. • Help create a consistent “proof-to-contract” standard across the organization.

• Build and ship real solutions • Design and implement workflows, agents, and integrations on Wand for live customer scenarios. • Turn one-off builds into reusable patterns: templates, starter kits, and internal tools other CEs/SEs can reuse. • Own technical quality: performance, reliability, and auditability of what you ship. • Lead technical validation (“Proof-to-Contract”). • Help customers frame clear technical hypotheses: what needs to be proven. • Design lightweight proofs, benchmarks, and evals that credibly answer, “Does this actually work for our data and process?”. • Support pre-sales and pilots. • Partner with Sales to shape and deliver believable demos and pilots that showcase Wand’s differentiators. • Drive onboarding, adoption, and expansion. • Instrument your solutions for usage and value and use this data to guide iteration. • Handle issues with urgency. • Build the CE toolbox and playbooks.

• Build and ship real solutions • Design and implement workflows, agents, and integrations on Wand for live customer scenarios (not just demo toys). • Turn one-off builds into reusable patterns: templates, starter kits, and internal tools other CEs/SEs can reuse. • Own technical quality: performance, reliability, and auditability of what you ship. • Lead technical validation (“Proof-to-Contract”) • Help customers frame clear technical hypotheses: what needs to be proven (accuracy, coverage, latency, safety) for them to buy. • Design lightweight proofs, benchmarks, and evals that credibly answer, “Does this actually work for our data and process?” • Set up simple measurement for before/after: time saved, error reduction, or volume handled. • Support pre-sales and pilots • Partner with Sales to shape and deliver believable demos and pilots that showcase Wand’s differentiators (agentic workflows, governance, complex document workflows, etc.). • Adapt and extend our demo environments rather than rebuilding from scratch each time. • Join customer calls to explain how things work under the hood and handle deep technical questions. • Drive onboarding, adoption, and expansion • Help design and run onboarding plans: initial workflows, training sessions, office hours, and enablement for power users. • Instrument your solutions for usage and value (DAU/WAU, agent-hours, workflow runs) and use this data to guide iteration. • Partner with Customer Success to identify new use cases and turn proven workflows into broader rollouts. • Handle issues with urgency • Debug and triage customer-facing issues, working closely with core Engineering when needed. • Provide clear, customer-ready explanations, workarounds, and follow-ups. • Feed recurring issues back into platform fixes, docs, and playbooks. • Build the CE toolbox and playbooks • Contribute Python scripts, API workflows, and reference architectures that show “the Wand way” to build. • Document patterns for common use cases (e.g., contract review, research copilots, support augmentation) so the next deployment is faster. • Help define and refine internal CE rituals: intake criteria, pilot checklists, and demo/pilot templates.

• Partner directly with Wand's CEO and engage C-level executives, CIOs, CTOs, and Chief Transformation Officers, at the region's largest enterprises, serving as a trusted strategic partner throughout their Agentic workforce transformation journey. • Own the full deal lifecycle from A to Z, from first executive conversation through discovery, solution design, commercial negotiation, and close, with full accountability for regional revenue outcomes. • Support C-level leaders through the transformation process, helping them navigate internal alignment, change management, and the organizational shift to an AI-augmented workforce. • Represent Wand at regional executive meetings, high-level customer discussions, and key industry events as a senior ambassador for the company's vision and platform. • Lead complex, multi-stakeholder enterprise sales cycles with discipline and precision, managing multiple decision-makers and organizational dynamics simultaneously. • Develop and execute the regional sales strategy across the Gulf and broader Middle East, with a strong focus on enterprise accounts in financial services and insurance. • Drive customer acquisition and expansion within priority industries, building long-term strategic relationships with target accounts. • Build and grow a strong pipeline of new business through direct outreach, ecosystem relationships, and strategic partnerships. • Partner closely with Wand's Product, Marketing, and Solutions teams to align customer needs with platform capabilities. • Maintain rigorous forecasting, pipeline reporting, and deal progression discipline within CRM.

• Partner directly with Wand's CEO and engage C-level executives , CIOs, CTOs, and Chief Transformation Officers , at the region's largest enterprises, serving as a trusted strategic partner throughout their Agentic workforce transformation journey. • Own the full deal lifecycle from A to Z , from first executive conversation through discovery, solution design, commercial negotiation, and close , with full accountability for regional revenue outcomes. • Support C-level leaders through the transformation process, helping them navigate internal alignment, change management, and the organizational shift to an AI-augmented workforce. • Represent Wand at regional executive meetings, high-level customer discussions, and key industry events as a senior ambassador for the company's vision and platform. • Lead complex, multi-stakeholder enterprise sales cycles with discipline and precision, managing multiple decision-makers and organizational dynamics simultaneously. • Develop and execute the regional sales strategy across the Gulf and broader Middle East, with a strong focus on enterprise accounts in financial services and insurance. • Drive customer acquisition and expansion within priority industries, building long-term strategic relationships with target accounts. • Build and grow a strong pipeline of new business through direct outreach, ecosystem relationships, and strategic partnerships. • Partner closely with Wand's Product, Marketing, and Solutions teams to align customer needs with platform capabilities. • Maintain rigorous forecasting, pipeline reporting, and deal progression discipline within CRM.

• Partner directly with Wand's CEO and engage C-level executives at the region's largest enterprises • Own the full deal lifecycle from first executive conversation through close • Support C-level leaders through the transformation process • Represent Wand at regional executive meetings and key industry events • Develop and execute the regional sales strategy across the Gulf and broader Middle East

• Lead the design and development of smart agent platforms, including how agents are created, orchestrated, and deployed. • Define and implement systems for agent skill creation, composition, and lifecycle management. • Build and evolve low-level agent infrastructure, including planning, reasoning, memory, and tool-use capabilities. • Architect frameworks for embedding models into applications and enabling agents to interact with business logic and product workflows. • Guide the development of agentic workflows that execute multi-step tasks aligned to product and business goals. • Manage and mentor a team of engineers while contributing directly to critical system design and implementation. • Collaborate with product and data teams to translate product requirements into agent capabilities and skills. • Establish best practices for agent reliability, observability, evaluation, and performance optimization. • Drive the development of systems for agent evaluation, feedback loops, and continuous skill improvement. • Ensure scalability and robustness of infrastructure supporting multi-agent systems and distributed execution. • Contribute to CI/CD and development workflows supporting agent deployment, iteration, and lifecycle management. • Troubleshoot complex issues across agent behavior, orchestration systems, and underlying ML infrastructure. • Partner with senior leadership to shape agentic platform strategy and roadmap.

• Analyse product requirements and translate them into automated test cases and strategies. • Design, build, and maintain automated test cases for UI and AI-Based API automation testing, and coordinate different test methods such as pair testing, exploratory testing, fuzz testing, etc. • Adopt and implement AI-Native UI E2E and Component testing approaches and guardrails across products. • Provide quality enablement that empowers team members to easily and autonomously participate in quality assurance. • Review and improve existing test frameworks, tooling, CI/CD process, and automation architecture. • Define and implement Standard QA processes and best practices within engineering teams. • Work closely with developers to create shared ownership of software quality. • Collaborate with teams to validate user journeys and client-facing workflows. • Coach and guide teams on test automation and quality practices. • Take responsibility for testing outcomes and quality results within the team. • Build and maintain custom testing tools to support development teams.

• Own the technical customer relationship • Serve as the primary technical counterpart for strategic enterprise accounts across the customer lifecycle. • Lead technical discovery with customers to understand workflows, systems, constraints, data environments, and success criteria. • Translate ambiguous business problems into clear solution architectures and implementation approaches. • Build credibility with both executive and technical stakeholders by clearly articulating how Wand works and where it creates differentiated value. • Partner closely with Sales on strategic deals and with Customer Success on long-term customer success and expansion. • Architect solutions and guide execution • Design scalable solution architectures for enterprise deployments using Wand’s platform, including workflows, agents, integrations, and governance requirements. • Define the technical approach for proofs of concept, pilots, and production rollouts. • Ensure solution designs are realistic, robust, measurable, and aligned with customer environments. • Work with Solutions Engineers and Engineering teams to guide implementation and resolve design trade-offs. • Help customers navigate integration, security, reliability, and operationalization considerations. • Lead technical validation and POCs • Define technical proof strategies for enterprise opportunities, including what needs to be validated for a customer to move forward. • Establish clear POC success criteria and benchmarks across dimensions such as accuracy, latency, coverage, usability, reliability, and business impact. • Ensure technical evaluations are structured, credible, and repeatable rather than ad hoc. • Support high-priority customer engagements by shaping benchmark methodology, evaluation logic, and demo-to-pilot progression. • Help create a consistent “proof-to-contract” standard across the organization. • Build the SE playbook and demo lab • Help define and evolve the Solutions Engineering playbook, including discovery frameworks, pilot design standards, technical qualification criteria, and customer engagement best practices. • Develop reusable assets such as reference architectures, benchmark templates, workflow patterns, and technical validation frameworks. • Own and improve the demo lab strategy so demos and prototype environments are believable, reusable, and aligned with real enterprise use cases. • Ensure the team has strong technical materials and repeatable methods for demonstrating Wand’s differentiators across industries and use cases. • Turn field learning into clear documentation and scalable internal standards. • Act as a guild lead for the Solutions function • Raise the quality bar across the Solutions Engineering organization through coaching, standard-setting, and technical leadership. • Mentor Solutions Engineers and other customer-facing technical team members on architecture quality, customer communication, and technical rigor. • Help drive consistency in how the team runs POCs, technical discovery, benchmarks, and demo preparation globally. • Identify gaps in tools, process, enablement, and internal documentation, and help close them. • Contribute to the long-term operating model of the Solutions organization. • Partner cross-functionally • Work closely with Product and Engineering to bring field feedback into roadmap discussions, architecture decisions, and platform improvements. • Surface recurring implementation patterns and customer requirements that should become product capabilities. • Collaborate with Customer Success to support adoption, scale, and technical expansion within strategic accounts. • Support internal alignment across Sales, Solutions, Product, and Engineering on what should be sold, how it should be validated, and what good deployment looks like.