Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s People Systems Team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scale. Part of the People Solutions org, we partner with Corporate Technology, Finance, the wider People team including Talent and Total Rewards to build a world-class employee experience. We are a "strategy-first, quality- execution-always" team that values technical rigor, nimble problem-solving, and a deep empathy for the Stripes we serve. What you’ll do As a Senior People Systems Analyst, you will be a technical anchor for our Workday ecosystem. This role isn't just about maintenance; it’s about architecting the future of our People data. You will own the technical health of our HCM, Compensation and Prism environments, balancing critical KLTO (Keep Lights On) operations with high-impact strategic projects. Beyond core Workday, you will act as a bridge to our broader tech stack, supporting and optimizing HRIS tools built on top of Workday to ensure a seamless data flow and a unified user experience. You will play a pivotal role during high-pressure cycles like Annual Total Rewards (ATR), acting as a bridge between complex technical requirements and the urgent needs of our Compensation stakeholders. Responsibilities - Architect & Execute: Lead the technical configuration for annual cycles (ATR/Comp Planning), driving technical requirements, implementation, testing, and deployment to ensure a frictionless user experience. - High-Pressure Stakeholder Management: Serve as the primary technical partner for the Compensation team. You will navigate high-stakes environments with composure, translating urgent business needs into scalable Workday solutions. - Collaborative Escalation: Actively contribute to our supportive team culture by sharing knowledge and assisting peers. You must demonstrate the judgment to escalate risks and roadblocks timely, ensuring that "pressure" doesn't become "blockage." - System Subject Matter Expertise: Serve as the primary expert and point-of-contact for day-to-day support of Workday HCM & Compensation, managing business processes, integrations, reporting, and dashboards to ensure consistent, high-quality operations. - Data Orchestration: Leverage Workday Prism to ingest, transform, and report on high-volume data sets, providing leadership with actionable insights. - Document Engineering: Design and maintain professional, pixel-perfect compensation and stock statements using BIRT or Workday docs. - Strategic Roadmapping: Work alongside People Solutions to drive product-led strategic projects from discovery to deployment, ensuring our Workday footprint evolves ahead of Stripe’s growth - Operational Excellence: Manage KLTO work with high precision, serving as the Tier 3 expert for HCM, Advanced Comp, and Security. - Compliance & Governance: Maintain a rigorous posture on SOX compliance and Workday security model integrity. - Stakeholder Diplomacy: Partner with the wider Solutions team and our stakeholders to translate complex business needs into scalable technical requirements, setting clear expectations and managing project timelines. Who you are We are looking for a seasoned systems professional who thrives in high-growth environments with a passion to optimize Workday. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - Experience: 5+ years in HRIS/People Systems, with at least 3+ years of deep configuration experience in the Workday HCM, Reporting, and Advanced Compensation modules, including Merit, Bonus, and Stock impacting compensation review processes. - Data Discretion: Proven experience working with highly confidential information and supporting critical business operations and processes. - Communication: Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues when necessary. - Technical Tooling: Proven expertise in Workday Prism Analytics, EIB and BIRT (Business Intelligence and Reporting Tools). - Cycle Leadership: Successful track record leading the technical backend of Annual Comp/Performance cycles in a medium-to-large global enterprise. - Reporting Mastery: Advanced proficiency in Matrix and Composite reporting; you understand how to tell a story with data. - Project Ownership: Ability to lead cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency. - Academic: Bachelor’s degree or equivalent practical experience. Preferred qualifications - Certified Expert: Workday certifications in Advanced Compensation or Prism. - Integrations Knowledge: Understanding of EIBs, Studio, or Core Connectors to support data flow between Workday and third-party vendors. - Stripe Culture Fit: You are a "low-ego, high-talent" individual who loves adding organization to chaos.

• Design microservices architecture on AWS (ECS/Fargate, API Gateway, Lambda, etc.) with event-driven patterns (EventBridge, SNS/SQS) • Architect data platform: Snowflake warehouse, S3 Data Lake (Iceberg), real-time CDC pipelines, ETL/ELTpipelines, RBAC/ABAC security model • Define ML platform architecture: SageMaker pipelines, Feature Store, Model Registry, Bedrock integration for Gen AI • Lead integration strategy for enterprise systems (Hexagon, Salesforce, JD Edwards) via APIs, CDC, and ETL patterns

• Own the technical customer relationship • Serve as the primary technical counterpart for strategic enterprise accounts across the customer lifecycle. • Lead technical discovery with customers to understand workflows, systems, constraints, data environments, and success criteria. • Translate ambiguous business problems into clear solution architectures and implementation approaches. • Build credibility with both executive and technical stakeholders by clearly articulating how Wand works and where it creates differentiated value. • Partner closely with Sales on strategic deals and with Customer Success on long-term customer success and expansion. • Architect solutions and guide execution • Design scalable solution architectures for enterprise deployments using Wand’s platform, including workflows, agents, integrations, and governance requirements. • Define the technical approach for proofs of concept, pilots, and production rollouts. • Ensure solution designs are realistic, robust, measurable, and aligned with customer environments. • Work with Solutions Engineers and Engineering teams to guide implementation and resolve design trade-offs. • Help customers navigate integration, security, reliability, and operationalization considerations. • Lead technical validation and POCs • Define technical proof strategies for enterprise opportunities, including what needs to be validated for a customer to move forward. • Establish clear POC success criteria and benchmarks across dimensions such as accuracy, latency, coverage, usability, reliability, and business impact. • Ensure technical evaluations are structured, credible, and repeatable rather than ad hoc. • Support high-priority customer engagements by shaping benchmark methodology, evaluation logic, and demo-to-pilot progression. • Help create a consistent “proof-to-contract” standard across the organization. • Build the SE playbook and demo lab • Help define and evolve the Solutions Engineering playbook, including discovery frameworks, pilot design standards, technical qualification criteria, and customer engagement best practices. • Develop reusable assets such as reference architectures, benchmark templates, workflow patterns, and technical validation frameworks. • Own and improve the demo lab strategy so demos and prototype environments are believable, reusable, and aligned with real enterprise use cases. • Ensure the team has strong technical materials and repeatable methods for demonstrating Wand’s differentiators across industries and use cases. • Turn field learning into clear documentation and scalable internal standards. • Act as a guild lead for the Solutions function • Raise the quality bar across the Solutions Engineering organization through coaching, standard-setting, and technical leadership. • Mentor Solutions Engineers and other customer-facing technical team members on architecture quality, customer communication, and technical rigor. • Help drive consistency in how the team runs POCs, technical discovery, benchmarks, and demo preparation globally. • Identify gaps in tools, process, enablement, and internal documentation, and help close them. • Contribute to the long-term operating model of the Solutions organization. • Partner cross-functionally • Work closely with Product and Engineering to bring field feedback into roadmap discussions, architecture decisions, and platform improvements. • Surface recurring implementation patterns and customer requirements that should become product capabilities. • Collaborate with Customer Success to support adoption, scale, and technical expansion within strategic accounts. • Support internal alignment across Sales, Solutions, Product, and Engineering on what should be sold, how it should be validated, and what good deployment looks like.

Senior Solution Consultant South Europe Remote Italy Job Description ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. More than 500 global brands like OTB, Fendi, Apple, CVS, Louis Vuitton and Nike trust us to support their facilities and customer operations. We are committed to delivering a great product for our customers and fostering an entrepreneurial environment for our employees to succeed professionally. The Senior Solution Consultant is responsible for driving and managing the technology evaluation stage of the sales process. Given the accelerating pace of digitization and disruption in our target markets, this role is key to ServiceChannel's continued market growth. We work in conjunction with the field sales organization as both primary technical resources as well as trusted advisors on technology adoption and process transformation. On the client side, we work with business executives responsible for overall transformation, the managers/professionals responsible for adoption of our offering, and the IT team responsible for vetting and integrating our technology. Key Responsibilities - Serve as a trusted advisor to both prospective and current customers. We bring a consultant mindset to the role, advise buyers on business process transformation, and inspire trust and credibility. - Manage the ‘develop the solution’ phase of sales campaigns. We partner with AEs and AMs to deliver a consultative, value-based sale. We develop and deliver customer-facing presentations including business cases, recommendations, rollout planning and demos. - Build a shared vision with prospects. We are compelling storytellers who take pride in showing potential customers the art of the possible. This includes more conventional pieces such as custom demos but we are always looking for innovative, new ways to better tell our story, particularly with data. - Partner with Top-Tiered Customers and plot out their growth maturity to build the best roadmap to success. - Analyze and apply data. We understand how execs think - their value drivers, the KPIs they care about - and apply this understanding in sales cycles. As expert advisors, we analyze customer data to uncover insights and develop recommendations. This implies a robust understanding of Excel and ideally experience with BI tools, SQL and/or ROI frameworks. - Get the technical win. We work with IT to secure their sign off and align on integration requirements. This includes a high level understanding of ERP integration, APIs and SSO. No scripting experience is required. However, development / integration experience is a plus. - Collaborate cross functionally with other orgs, particularly Product, Product Marketing and Professional Services. - Travel. We prioritize developing relationships with our customers. This means we are on the road up to 50% of our time, run events like customer onsites and workshops, and take the time to uncover and understand the needs of our buyers. Required Skills and Experience - 5+ years of Enterprise pre-sales experience or equivalent customer-facing experience. - Proficient English, French , Italian mandatory - Knowledge of APIs, Integrations (XML), and Flat File processes - Knowledge of Facilities space - Expert in Microsoft Excel - Critical thinking with both collecting and interpreting data to strategize an outcome - Experience at a well-regarded Enterprise software provider - Building strong customer relationships and delivering customer-centric solutions - Permissions to travel between UK and EU countries Preferred Skills and Experience - Experience with multi-site Operations/Facility Management. Alternatively, experience in related fields such as Maintenance, Construction, Store Operations or Commercial Real Estate. - Experience with ServiceChannel or similar offerings Why Work for Us? Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team! Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.