• You will play a strategic role as an SSE, acting as the technical reference and solution architect for Distech Controls to support the sales team and the integrator ecosystem. • In collaboration with the sales team, you will be responsible for the technical relationship with customers and will perform occasional on-site activities. • You will accompany the sales team during presentations and demonstrations of Distech Controls solutions to our customers. • You will run meetings, in person or remotely, for integrators, engineering consultancies and end customers on technical developments, solution design and the introduction of new products. • You will support and assist integrators on initial projects and specific strategic projects. • You will design content and deliver information sessions and presentations in collaboration with the sales team across the country. • The experience gained through your interaction with product management and R&D teams will enable you to share your expertise with the sales, technical support and training teams. • You will be actively involved in commercial events and product launches.

• Drive profitable revenue growth for the customers in the assigned geographic territory • Achieve growth through demand creation efforts on new programs • Educate customers and distributor partners on products and technical solutions • Coordinate capture strategies with internal teams • Build and maintain influential relationships with key decision makers • Understand customer applications, identify technical requirements, and offer solutions

• Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos that connect customer problems to measurable outcomes. • Run deep technical discovery that goes beyond requirements gathering. You’re uncovering the real pain (not just filling out a checklist) and sharing those insights with the AEs, SAMs, Value Engineering, and Professional Services so the whole team is working from the same picture. • Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona-based AI/knowledge workflows. • Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles—RFPs, security reviews, procurement, executive presentations. • Partner with Professional Services on scoping and handoffs, ensuring what was sold is what gets delivered. • Coordinate with Forward Deployed Engineers (FDEs) on internal initiatives and customer implementation work, ensuring technical alignment between what the Solution Engineering team designs in pre-sale and what FDE delivers in production. • Collaborate with CXS post-sale to identify underutilization, surface new use cases, and support renewal health. • Build and share what works: reusable demo environments, competitive intel, and enablement content for the broader go-to-market team.

Role Description LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. The mission of the GSI Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE is also looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of onboarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Here's a closer look at this key role: - Perform SE duties on trial calls as scheduled by AEs, including technically understanding prospect needs and supporting AEs with requests to perform technical product demos. - Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects). - Lead technical/product training for new sales personnel on an ongoing basis. - Provide day-to-day product/technical support for trial prospects. - Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer. - Demonstrate the technical aspects of how the product solves specific customer problems, translating specific customer problems into technical solutions. - Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Qualifications - Bachelor's Degree in Computer Science or technical degree preferred. - 5+ years experience in SysAdmin or Sales Engineering role. - Able to articulate technology and product positioning to both business and technical users. - Able to establish and maintain strong relationships throughout the sales cycle. - Experience in Linux and/or Windows/Network administration and operations including the following technologies desired: - Virtualization (VMWare, Hyper-V, Xen Server, etc.) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc.) - LoadBalancers (f5 bigIP, Netscaler, Barracuda, etc.) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc.) - Active Directory - Database (SQL, MySQL, Postgress, etc.) - Scripting (groovy, powershell, ruby, etc.) - Experience using AI tools to enhance productivity, innovation, or problem-solving. Requirements - Residents of California, click Here to view our California Applicant Privacy Notice. - Anticipated Application Close Date: 05/11/26. Benefits - Comprehensive health, dental and vision coverage. - Generous parental leave policies. - Access to our Employee Assistance Program and various Wellness programs. - 401K with company matching. - Lifestyle Spending Account. - Unlimited vacation policy. Company Description At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. LogicMonitor is an Equal Opportunity Employer. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams.