National PT/OT Network
Inside Sales Representative
Location
California
Posted
73 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Representative
Bardavon
• Guiding applicants through the enrollment process to answer questions and provide motivation • Regularly calling applicants (~50-60% of time on phone) • Email follow up • Chat with applicants and answer questions via web-based chat tools • Individually responsible for closing sales and hitting quarterly quotas • Manages volume of patients throughout the enrollment funnel/process • Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team • Answers patients questions accurately, with compassion & patience • Learns the motivations and goals expressed by patients and why they are seeking care • Uses independent judgement on how and when communication should be made to patients • Accountable for conversion rate of the patients • Attends sales & customer service trainings & receive regular coaching on improving patient contact quality/efficacy • Work with confidential health information and/or issues using discretion and judgment • Become an expert on Whole Person Care, including staying up to date with new program features and enabling technology
Job Requirements
- 2+ years of experience in a sales or customer service environment
- Has previously managed a sales pipeline
- Experience working with a CRM and customer data
- Self motivated with a strong attention to detail
- Preferred experience interacting with senior population
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
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