• Assist customers with all post-sales inquiries related to their orders • Address edit requests, manage deadlines, resolve order issues, and process claims • Accurately process customer orders, ensuring all details are correct • Proactively handle after-sales queries with a focus on customer satisfaction • Maintain up-to-date records of customer interactions in the CRM system • Handle customer inquiries through multiple channels, ensuring prompt responses • Assess the urgency of each ticket or chat, prioritizing and escalating issues as necessary • Navigate and utilize customer support tools efficiently

岗位职责： 1.基于日常业务产生，对原始数据单据进行整理、录入申请系统及按要求获得相关审批 2.对各项经济业务进行核算，包括收入、成本、费用、固定资产和关联方交易 3.资产负债表科目对账，长期未清项追踪清理 4.月结相关操作包括科目核对检查及各种结账相关的系统操作 5. 简单的财务报表编制 招聘要求： 1.大专及以上学历，会计、财务管理等相关专业优先或财务工作经验。 2. 1 年以上财务相关工作经验，了解一般纳税人账务处理流程，会计准则和相关税务政策优先 3.英文读写水平 4. 熟练使用财务软件（SAP）和办公软件（如Excel）， SAP经验优先 5. 具备良好的沟通能力和团队合作精神 6. 能够灵活应对客户的业务要求 7. 有责任心，能够承受一定的工作压力，对BPO行业了解，希望未来长期稳定在BPO行业发展 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Hey, thanks for stopping by! We are looking for a persuasive, high-energy German/English-speaking Retention Specialist to join our growth-focused Save Desk team. Your mission starts when a customer is ready to walk away. You’ll step in as the final point of contact to understand their frustrations, tackle their toughest reasons for leaving, and show them exactly why staying with us is the best move for their business. This Job is Remote from Germany The Role in a Nutshell - The "Save" Expert: Take the lead on high-stakes phone, chat, and email conversations to flip cancellation requests into retention outcomes. - Value-Based Negotiation: Use sharp discovery skills to find out why they’re leaving and handle objections like a pro— strong business acumen, high-level judgment and situational awareness. - Churn Detective: Identify patterns behind customer churn and surface insights that help drive smarter retention strategies and product improvements - Complex Problem Solver: Quickly assess and resolve multi-series or nuanced scenarios, balancing efficiency with thoughtful, customer-centric decision-making. Your Toolkit - Native-level German and fluent English. - A natural across phones, chats, and emails, with the emotional intelligence to de-escalate and build trust in challenging conversations. - Strong discovery, objection-handling, and resistance-management skills. - You thrive in complex scenarios and love the challenge of a difficult "save." - Comfortable operating across product lines with foundational technical/product understanding. What Success Looks Like - Higher Retention: Tangible "save" rates across all product series. - Judgment & Independence: Solving issues at the source rather than transferring to Tech or Support. - Consistency: Confident, high-value conversations that leave at-risk customers feeling heard and helped. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! #LI-RA3 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Role Description Automated Health Systems has Customer Service Representative positions available in Nashville, TN. These positions are remote. - Assisting individuals with information and support regarding unemployment benefits. - Providing accurate and consistent information. - Providing quality customer service and support. Qualifications - Minimum 2 years’ experience in a call center environment required. - Experience in health/human services and knowledge of Medicaid preferred. - Strong PC proficiency required. - High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. - Bilingual skills a plus. Benefits - Health/Dental/Vision/401(k)/Paid Time Off - Employee Wellness Program - Comprehensive and ongoing training - Strong company culture with career growth opportunities Company Description AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com “The Enlightened Choice in Health Service Management”