Lightspeed Commerce

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a customer service-oriented individual based in Manchester to provide on-site service and technical assistance for our Point of Sale products. The main industry we are involved in is Hospitality including restaurants, hotels and bars. This is a position that will require you to be able to travel and take ownership of interesting projects. This person will play a key role in representing Lightspeed in the UK, leveraging the social nature of the industry to help promote the product and grow our customer base by the exceptional service being delivered. We’d like you to share your ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success. Our customers' success is our success. What you’ll be doing: - Project manage rollouts of multiple locations across regions - Provide key insights and support for our Strategic/Enterprise customers - Travel to customers’ locations to help with implementation and provide technical support; - Plan and organize training sessions with business owners, management team, and/or staff; - Provide key Lightspeed Partners with support & timely training when needed; - Guide customers through their setup, implementations and integrations; follow up with key customers; - Install/troubleshoot networking devices including routers and wireless access points; - Document and track key customer installation, network details, schematics and other on-site services; - Communicate with our development team regarding current and ongoing customer and product issues; - Represent Lightspeed as company ambassadors for all new and existing customers; What you need to bring: We’re a team of 30 people located across Europe and the UK. Our team is responsible for providing customer support for European strategic business customers and guaranteeing an amazing customer experience. Our goal is to make every Mid Market customer a Lightspeed Ambassador. We're looking for a candidate who has experience with the following: - Passion for technology - Technical or Hardware installation/support - Flexible availability to work evenings and weekends; - Ability to travel to customer’s sites, your area will be defined in advance; - Highly organized, self-motivated and self-educated; you will manage your own schedule; - Excellent communication and presentation skills in English. - Strong attention to detail with an emphasis on customer service; Even better if you have, but not necessary: - Networking fundamental knowledge - Previous experience in the hospitality industry (restaurants, hotels, etc.) - Experience at project management of larger projects We know that people are more than what’s on their CV. We can offer full technical training for the right candidate, if you want to learn we are here to help you grow 😉 What’s in it for you? Come live the Lightspeed experience… - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that’s creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Company pension program - Health and wellness benefit - Mental health online platform and counselling & coaching services - Paid leave and assistance for new parents - Language classes & LinkedIn Learning license - Volunteer day To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place to join our team. The Invoicing team is part of the Financial Services group at Lightspeed. We are responsible for designing and delivering solutions that support sales and pre-sales flows, as well as managing customer accounts receivable operations. Our team plays a key role in enabling seamless financial processes that drive business growth and ensure a reliable experience for our customers. As a Senior Software Developer In this role, you will be responsible for the development and maintenance of various features within our mission-critical financial products. You will make valuable contributions to the overall codebase for new features or resolving bugs, help improve the architecture, and other related activities. You are expected to bring strong technical expertise, help the team accomplish their goals, help evolve the team’s process and tooling, and take an active role in various production operations, including on-call rotations. Note: We are only accepting applications from candidates across Canada. What you'll be responsible for: - Drive strategic collaboration in development planning, retrospectives, and demos; - Lead the system design and architecture for new, large-scale features, ensuring solutions are robust, scalable, and maintainable; - Break down high-level requirements into well-defined development tasks and work items; - Manage and communicate expectations, priorities, release status, and project schedules to stakeholders and the team; - Lead effort estimation for sprint and product roadmap deliverables; - Champion continuous improvement of our software delivery processes and practices; - Actively mentor and coach team members, identifying areas for growth and career development; - Shape the future of the engineering workforce by actively participating in the recruitment process; - Provide technical and process guidance; - Elevate coding standards and best practices by conducting rigorous code reviews in a knowledge-sharing environment; - Continuously improve our existing tools and products to ensure technological advantage. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. What you’ll be bringing to the team: - Strong software engineering and computer science fundamentals like data structures and algorithms. - A minimum of 6 years of experience working as a Software Developer - Experience working for a Saas product based company. - Proven, extensive expertise in designing and architecting complex, event-driven distributed systems, with significant experience in microservices and reliable data pipelines, preferably within the Financial Services domain. - Experience in JavaScript, Golang, TypeScript or similar languages. - Experience building and maintaining customer facing UIs using React, Angular or other JavaScript frameworks. - Understanding of containerized application development and management using Kubernetes, Docker or similar tools. - Experience with data management and storage technologies such as Redis, Google Cloud Datastore, Elasticsearch or similar tools. - Experience with AI development tools such as Claude Code, Cursor, and/or equivalent technologies. - Proven experience developing scalable, reliable applications on the cloud (AWS/GCP); - Experience designing and setting up advanced monitoring systems and championing the overall observability culture; - Experience leading initiatives and feature work from system design to production deployment; - Strong sense of ownership and self-improvement, with a growth mindset. About You: - You have a passion for software development and a customer-focused mindset. - You are a team player always working towards the overall team’s success. - You understand the need for constant improvement, self-growth, and accountability. - You step up to solve problems for the business; - You set ambitious goals, and act with a sense of urgency and focus; - Act as a vigilant steward of the codebase and technical processes, actively raising the bar What's in it for you? - Join a fast-paced, high-growth company; - Work on high-traffic products used at a global scale providing critical services for our merchants; - Surround yourself with strong talent and enjoy continuous professional growth; - Develop in a modern and proven technology stack; - Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment; - Opportunities to learn and expand your skill set; - Become a valued part of the diverse and inclusive Lightspeed organization. ... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners); - Flexible paid time off policy; - Health Insurance; - Health and wellness benefit of $500 per year; - Paid leave and assistance for new parents; - Mental health online platform and counselling & coaching services; - Volunteer day; - Work abroad policy #LI-SS3 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place to join our team. The Invoicing team is part of the Financial Services group at Lightspeed. We are responsible for designing and delivering solutions that support sales and pre-sales flows, as well as managing customer accounts receivable operations. Our team plays a key role in enabling seamless financial processes that drive business growth and ensure a reliable experience for our customers. As a Senior Software Developer In this role, you will be responsible for the development and maintenance of various features within our mission-critical financial products. You will make valuable contributions to the overall codebase for new features or resolving bugs, help improve the architecture, and other related activities. You are expected to bring strong technical expertise, help the team accomplish their goals, help evolve the team’s process and tooling, and take an active role in various production operations, including on-call rotations. Note: We are only accepting applications from candidates across Canada. What you'll be responsible for: - Drive strategic collaboration in development planning, retrospectives, and demos; - Lead the system design and architecture for new, large-scale features, ensuring solutions are robust, scalable, and maintainable; - Break down high-level requirements into well-defined development tasks and work items; - Manage and communicate expectations, priorities, release status, and project schedules to stakeholders and the team; - Lead effort estimation for sprint and product roadmap deliverables; - Champion continuous improvement of our software delivery processes and practices; - Actively mentor and coach team members, identifying areas for growth and career development; - Shape the future of the engineering workforce by actively participating in the recruitment process; - Provide technical and process guidance; - Elevate coding standards and best practices by conducting rigorous code reviews in a knowledge-sharing environment; - Continuously improve our existing tools and products to ensure technological advantage. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. What you’ll be bringing to the team: - Strong software engineering and computer science fundamentals like data structures and algorithms. - A minimum of 6 years of experience working as a Software Developer - Experience working for a Saas product based company. - Proven, extensive expertise in designing and architecting complex, event-driven distributed systems, with significant experience in microservices and reliable data pipelines, preferably within the Financial Services domain. - Experience in JavaScript, Golang, TypeScript or similar languages. - Experience building and maintaining customer facing UIs using React, Angular or other JavaScript frameworks. - Understanding of containerized application development and management using Kubernetes, Docker or similar tools. - Experience with data management and storage technologies such as Redis, Google Cloud Datastore, Elasticsearch or similar tools. - Experience with AI development tools such as Claude Code, Cursor, and/or equivalent technologies. - Proven experience developing scalable, reliable applications on the cloud (AWS/GCP); - Experience designing and setting up advanced monitoring systems and championing the overall observability culture; - Experience leading initiatives and feature work from system design to production deployment; - Strong sense of ownership and self-improvement, with a growth mindset. About You: - You have a passion for software development and a customer-focused mindset. - You are a team player always working towards the overall team’s success. - You understand the need for constant improvement, self-growth, and accountability. - You step up to solve problems for the business; - You set ambitious goals, and act with a sense of urgency and focus; - Act as a vigilant steward of the codebase and technical processes, actively raising the bar What's in it for you? - Join a fast-paced, high-growth company; - Work on high-traffic products used at a global scale providing critical services for our merchants; - Surround yourself with strong talent and enjoy continuous professional growth; - Develop in a modern and proven technology stack; - Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment; - Opportunities to learn and expand your skill set; - Become a valued part of the diverse and inclusive Lightspeed organization. ... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners); - Flexible paid time off policy; - Health Insurance; - Health and wellness benefit of $500 per year; - Paid leave and assistance for new parents; - Mental health online platform and counselling & coaching services; - Volunteer day; - Work abroad policy #LI-SS3 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a VP Corporate Controller to join our Finance team. You will have executive oversight of the Global Controllership function, including the Accounting, Revenue, as well as the Accounts Receivable (AR) and Accounts Payable (AP) functions. Reporting to the CFO, this position requires a hands-on yet strategic leader who can thrive in a fast-paced, public company environment. You will be responsible for ensuring compliance with IFRS and maintaining a robust SOX control environment, all while managing and mentoring a high-performing global team. What you’ll be doing: As the VP Global Corporate Controller you will collaborate with multiple stakeholders across the organization and with key external partners in order to execute the following responsibilities: Strategic Leadership & Team Management - Set the enterprise-wide strategic vision for the global Controllership, Revenue, AR, and AP functions, ensuring seamless financial operations. - Foster a culture of high performance, collaboration, continuous improvement, and accountability. - Develop and retain top talent, managing the career development and performance of your direct reports. - Act as the ultimate strategic authority for global accounting policy and processes, driving financial decisions that impact business strategy. Controllership & Financial Reporting - Accountable for the integrity and accuracy of all financial statements and external regulatory filings - Lead the month-end, quarter-end, and year-end close processes, ensuring timely and accurate financial reporting in accordance with IFRS. - Own the final relationship with external auditors and the Audit Committee of the Board of Directors, presenting findings and strategies directly. - Lead remediation efforts for any identified control deficiencies, working collaboratively across functions. - Continuously evaluate and improve control processes to mitigate risk and enhance efficiency. - Define the global IFRS 15 policy for all complex revenue streams, ensuring absolute compliance and consistency across the organization. - Ensure complex revenue streams are recognized accurately and in compliance with IFRS 15. - Partner closely with the Sales, Legal, and Operations teams to provide guidance on contract structuring and new business initiatives. Accounts Receivable & Payable - Provide executive leadership for the global Accounts Receivable (AR) and Accounts Payable (AP) functions, establishing a strategic vision for efficiency, automation, and robust internal controls. - Drive the optimization of the global order-to-cash (O2C) cycle to improve working capital, manage risk, and sponsor the implementation of new collection technologies. - Lead the strategic direction of the global procure-to-pay process, ensuring it is scalable, efficient, and well-controlled. Process Transformation & Automation - Define and champion the global target operating model for finance, directing the Finance Transformation team on the strategic priorities for automation, leveraging technology to build a world-class financial reporting architecture. - Directly mandate and execute initiatives to reduce manual workloads, shorten the close cycle, and enhance operational efficiency. What you need to bring: We’re a finance team of 100+ people located globally. We're looking for a senior candidate who has experience with the following: - CPA (or equivalent) designation is required - 15+ years of progressive experience in finance and accounting, at least 8+ years of management experience, with at least 5+ years in a Senior Director or Head of role - Demonstrated experience leading, defining, and owning the Controllership function as the ultimate financial reporting authority within a large, multi-national public company. - Expert-level knowledge of IFRS and SOX compliance - Proven experience directly managing multiple finance functions, such as Accounts Receivable, Accounts Payable, and Revenue - Strong track record of leading, mentoring, and developing high-performing, geographically dispersed teams - Strong experience in driving process transformation and successfully implementing automation to reduce manual workloads, shorten the close cycle, and enhance internal controls - Exceptional communication and presentation skills, with the ability to articulate complex financial concepts to executive leadership - Excellent English communication skills. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Even better if you have, but not necessary: - Excellent French communication skills - Experience in Software, Payments, or Financial Services industry We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Be a changemaker You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families - Etc… Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Join Lightspeed's fast-growing Financial Services division as a talented and passionate Analytics Engineer on our FS Data team. In this key role, you'll be instrumental in overseeing all analytic and reporting needs, contributing directly to the success of every domain within Financial Services. If you have worked on data pipelines, have great communication skills, are familiar with data modeling and have helped teams to gather both predictive and historical insights, you might be a great fit for this role! This role also involves collaborating with multiple functions across Lightspeed, including Application Engineering, Product, Operations, Risk and Finance among others. For this role, you should be located in Canada, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices). What you’ll be responsible for: - Cleanse and transform raw data into business logic to help stakeholders build reports and data models - Analyze raw data and suggest data sources that best meet expressed business needs - Ensure the right data gets to the right people at the right time - Collaborate with the Central Data Team to build data pipelines in accordance with shared best practices and design, and feed data models for usage - Act as a champion for data quality and usability across the Financial Services organization - Ensure availability, quality and searchability of data and documentation - Write, clean and maintainable queries and scripts that are highly performing, well-structured and easy to understand and extend using version control and CI/CD - Automate testing of data models and add appropriate validations to ensure quality - Help define and improve our internal standards for data models and infrastructure - Ability to explain intermediate to complex information to other team members - Ability to maintain or develop simple report or dashboard in Looker What you will bring to the team: - Experience with SQL and Python coding (or equivalent language) - Experience with MPP data warehouse (we use BigQuery) - Experience with dbt or dataform - Experience in performing data profiling, data mapping and data quality validation - Experience with data orchestrator - Understanding of industry standards for data warehousing and data modelling - Knowledge of data environments (we use GCP) as well as containerization solutions - Experience in source control, CI/CD and automated testing - A security mindset with the ability to work with compliance protocols (SOX, GDPR) - Excellent communication skills and ability to communicate with technical and non-technical stakeholders - Excellent problem-solving skills - Ability to work independently and in teams - Self-motivated and great at taking initiative Some additional things that would be a bonus: - Experience in the Payments or Financial Services domain - Experience in working with SaaS solutions - Solid knowledge of cloud services (AWS and GCP in particular) Please NOTE: As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. What’s in it for you: Be a changemaker You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee-led networks, social committees to sponsored sports teams - Computer purchase program to get your personal MacBook - Enhanced parental leave to support growing families - Lightspeed equity scheme (we are all owners) - Unlimited paid time off policy - People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year - Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents. - Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000 - Health and wellness benefit of $500 per year - Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products - LinkedIn Learning: At Lightspeed, we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow - Paid leave and assistance for new parents - Mental health online platform and counselling & coaching services - Volunteer day - We got you covered! A variety of snacks, coffee, and teas are always accessible and available in the office kitchen - Tuesday: Pancakes, Wednesday: Lunch is served, and Thursday is Happy Hour with a variety of drinks and snacks. Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Role Description We’re looking for a VP Corporate Controller to join our Finance team. You will have executive oversight of the Global Controllership function, including the Accounting, Revenue, as well as the Accounts Receivable (AR) and Accounts Payable (AP) functions. Reporting to the CFO, this position requires a hands-on yet strategic leader who can thrive in a fast-paced, public company environment. You will be responsible for ensuring compliance with IFRS and maintaining a robust SOX control environment, all while managing and mentoring a high-performing global team. As the VP Global Corporate Controller you will collaborate with multiple stakeholders across the organization and with key external partners in order to execute the following responsibilities: - Strategic Leadership & Team Management - Set the enterprise-wide strategic vision for the global Controllership, Revenue, AR, and AP functions, ensuring seamless financial operations. - Foster a culture of high performance, collaboration, continuous improvement, and accountability. - Develop and retain top talent, managing the career development and performance of your direct reports. - Act as the ultimate strategic authority for global accounting policy and processes, driving financial decisions that impact business strategy. - Controllership & Financial Reporting - Accountable for the integrity and accuracy of all financial statements and external regulatory filings. - Lead the month-end, quarter-end, and year-end close processes, ensuring timely and accurate financial reporting in accordance with IFRS. - Own the final relationship with external auditors and the Audit Committee of the Board of Directors, presenting findings and strategies directly. - Lead remediation efforts for any identified control deficiencies, working collaboratively across functions. - Continuously evaluate and improve control processes to mitigate risk and enhance efficiency. - Define the global IFRS 15 policy for all complex revenue streams, ensuring absolute compliance and consistency across the organization. - Ensure complex revenue streams are recognized accurately and in compliance with IFRS 15. - Partner closely with the Sales, Legal, and Operations teams to provide guidance on contract structuring and new business initiatives. - Accounts Receivable & Payable - Provide executive leadership for the global Accounts Receivable (AR) and Accounts Payable (AP) functions, establishing a strategic vision for efficiency, automation, and robust internal controls. - Drive the optimization of the global order-to-cash (O2C) cycle to improve working capital, manage risk, and sponsor the implementation of new collection technologies. - Lead the strategic direction of the global procure-to-pay process, ensuring it is scalable, efficient, and well-controlled. - Process Transformation & Automation - Define and champion the global target operating model for finance, directing the Finance Transformation team on the strategic priorities for automation, leveraging technology to build a world-class financial reporting architecture. - Directly mandate and execute initiatives to reduce manual workloads, shorten the close cycle, and enhance operational efficiency. Qualifications - CPA (or equivalent) designation is required. - 15+ years of progressive experience in finance and accounting, at least 8+ years of management experience, with at least 5+ years in a Senior Director or Head of role. - Demonstrated experience leading, defining, and owning the Controllership function as the ultimate financial reporting authority within a large, multi-national public company. - Expert-level knowledge of IFRS and SOX compliance. - Proven experience directly managing multiple finance functions, such as Accounts Receivable, Accounts Payable, and Revenue. - Strong track record of leading, mentoring, and developing high-performing, geographically dispersed teams. - Strong experience in driving process transformation and successfully implementing automation to reduce manual workloads, shorten the close cycle, and enhance internal controls. - Exceptional communication and presentation skills, with the ability to articulate complex financial concepts to executive leadership. - Excellent English communication skills; fluency in English as a working language is required for this position. Requirements - Even better if you have, but not necessary: - Excellent French communication skills. - Experience in Software, Payments, or Financial Services industry. Benefits - A flexible work environment that empowers you to do your best work. - A culture that celebrates performance. - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard. - Career-defining opportunities. - Flexible paid time off and remote work policies. - Equity options, because this is your company too. - Contributions to your pension plan. Your future matters. - Training opportunities to grow your skills and career. - Health and wellness credit so you feel your best. - Time off to volunteer and give back to your community. - Interest groups, employee-led networks, social committees to sponsored sports teams. - Computer purchase program to get your personal Macbook. - Enhanced parental leave to support growing families.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Product Manager to own and evolve the hospitality or retail hardware portfolio and end-to-end merchant experience (choose, buy, receive, set up, operate, replace), ensuring the right form factors exist, work reliably, and ship profitably across regions. What you’ll be responsible for - Own the hospitality or retail hardware portfolio end-to-end—what we sell, where we sell it, and how it evolves over time (launch → scale → lifecycle management → deprecation). - Define and land a multi-quarter roadmap aligned to the broader Hardware strategy, manage dependencies, and drive delivery to measurable outcomes. - Lead new initiatives through the full lifecycle: discovery → PRDs/requirements → vendor selection → validation/testing → launch → iteration and in-field support. - Spend time with merchants (owners/managers/staff) to uncover workflow friction and translate insights into roadmap priorities. - Drive supplier accountability across feature set, quality, cost, and lead times, using field signals (RMAs/tickets) to close the loop on corrective actions. - Lead by influence teams across Product, Design, Hardware Ops, Support, GTM, Finance, and Legal to execute launches cleanly and improve portfolio profitability. What you’ll be bringing to the team - 5+ years as a Product Manager in a hardware or hardware-enabled SaaS environment (devices/peripherals/accessories), with at least 1–2 launches shipped end-to-end - Demonstrated ownership of the full hardware lifecycle: Discovery → Requirements → Selection → Testing→ Launch → Iteration → Deprecation - Direct experience Hospitality workflows: Payments, POS, Mobile POS, Kitchen Display Systems, Kiosk, Networking - Cross-functional leadership across Product, Design, Ops/Supply Chain, Support, GTM Who you are - Extreme ownership: the ability to work autonomously, takes initiative and assumes responsibility when “grey” areas are present - Product sense: the ability to use merchant empathy and engagement, gains insights that converts into an impactful product spec - Data-driven decision making (unit economics, cohort analysis) - Excellent communicator, ensures all stakeholders remain updated without prompting - Bias for measurable outcomes - Practical understanding of hardware constraints (manufacturing, reliability, packaging, compliance) - Strength to challenge the status quo What’s in it for you? Come live the Lightspeed experience... - Lots of autonomy, flexible work culture and the option of fully remote work - Genuine career opportunities in a company that’s creating new jobs every day - Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback - Work in a team big enough for growth but lean enough to make a real impact - Development of very high traffic products, used at the global scale - Opportunities to learn and expand your skill set - Become a valued part of the diverse and inclusive Lightspeed family … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners) - Flexible paid time off policy - Extended Healthcare benefits - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counseling & coaching services - Volunteer day #LI-JR2 👋 Bonjour et bienvenue! Vous êtes actuellement à la recherche d’une nouvelle opportunité? Ou vous explorez simplement le marché? Dans les deux cas… vous êtes peut-être au bon endroit! Nous recherchons un.e spécialiste de la qualité matérielle pour prendre en charge et bâtir le système de qualité de l’écosystème matériel de Lightspeed — terminaux de paiement, imprimantes, équipements réseau, tablettes et accessoires de point de vente. Ton rôle sera de garantir que nos appareils respectent des normes de performance élevées, que les défaillances sont détectées rapidement et que les problèmes techniques sont résolus de manière permanente à travers tout notre portfolio. Tes responsabilités : - Définir et maintenir la stratégie de qualité globale, incluant un cadre de test cohérent, des étapes de validation (quality gates) et des critères d'acceptation pour l'ensemble des produits matériels. - Diriger des enquêtes structurées sur les défaillances matérielles, effectuer des analyses de cause profonde (root cause analysis), identifier des plans de confinement et veiller à leur exécution. - Définir et maintenir le suivi de la performance des fournisseurs ainsi que les plans d'inspection pour les stocks entrants. - Soutenir le tri des retours et les décisions relatives à leur disposition. - Publier régulièrement des tableaux de bord de qualité et des rapports narratifs pour les parties prenantes et la direction. - Contribuer aux objectifs organisationnels au sein de l'équipe élargie, même si cela implique d'accomplir des tâches qui ne relèvent pas strictement de ton champ d'action. Ce que tu apportes à l'équipe : - Plus de 7 ans d'expérience en qualité matérielle, qualité fournisseur, ingénierie de fiabilité ou qualité de fabrication pour des appareils, périphériques ou accessoires. - Expérience concrète dans la création de plans de test, de protocoles de validation, de plans d'échantillonnage et d'étapes de validation de lancement. - Capacité à dépanner du matériel sur le terrain (bases du réseautage, périphériques, comportement/journaux des systèmes d'exploitation d'appareils) pour isoler les modes de défaillance probables et soutenir les enquêtes sur les causes profondes. - Succès démontré avec les processus de cause profonde, CAPA/8D et la gestion des fournisseurs (fiches de rendement, audits, escalades). - Fortes compétences analytiques avec la capacité d'extraire des données des retours de marchandise (RMA), des billets de support et des systèmes opérationnels pour identifier les tendances. - Expérience de collaboration interfonctionnelle avec les équipes de produit, des opérations matérielles, du support et des ventes. Qui tu es : - Sens des responsabilités absolu : capacité à travailler de manière autonome, à prendre des initiatives et à assumer tes responsabilités même dans les zones grises. - Prise de décision basée sur les données : analyse des tendances, données sur les défauts, performance des fournisseurs. - Excellent communicateur : tu sais traduire des problèmes techniques en impacts commerciaux et garder les parties prenantes alignées grâce à une documentation proactive. - Priorité aux résultats mesurables. - Exigences de qualité élevées : tu défends des standards d'excellence tout en restant pragmatique face aux échéanciers et aux compromis nécessaires. - La force de remettre en question le statu quo. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Ce que nous offrons : - Faites votre travail dans un environnement vraiment flexible - De véritables opportunités de carrière dans une entreprise en pleine croissance - Une équipe assez grande pour offrir des possibilités, mais assez petite pour que vous ayez un impact réel Sans oublier des avantages conçus pour favoriser ton bonheur, ta santé et ton épanouissement : - Des congés payés flexibles et des politiques de télétravail - Des options d’achat d’actions, parce que c’est aussi ton entreprise - Des cotisations à ton régime de retraite, parce que ton avenir nous tient à cœur - Des possibilités de formation pour développer tes compétences et ta carrière - Une allocation santé et bien-être pour te sentir au sommet de ta forme - Des congés pour faire du bénévolat et t’impliquer dans ta communauté - Des groupes d’intérêt, allant des groupes menés par des employés aux équipes sportives commanditées - Un programme d’achat d’ordinateur pour acquérir ton MacBook personnel - Un congé parental amélioré pour soutenir les familles qui s’agrandissent #LI-JR2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Quality Engineer to own and build the quality system across Lightspeed’s hardware ecosystem - payment terminals/readers, printers, networking, tablets and POS accessories - ensuring devices meet high performance standards, failures are contained early, and technical issues are resolved permanently across the portfolio. What you’ll be responsible for - Define and maintain overall quality strategy which includes a consistent testing framework, quality gates, and acceptance criteria across the hardware portfolio. - Lead structured investigations into hardware failures, perform root cause analysis, identify containment plans and ensure they are executed. - Define and maintain the supplier performance monitoring, inspection plans for inbound inventory. - Support returns triage and disposition decisions. - Publish recurring quality dashboards and narratives for stakeholders and leadership. - Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role. What you’ll be bringing to the team - 7+ years in hardware quality, supplier quality, reliability engineering, or manufacturing quality for devices/peripherals/accessories. - Hands-on experience building test plans, validation protocols, sampling plans, and launch quality gates. - Familiarity troubleshooting hardware in the field (networking basics, peripherals, device OS behavior/logs) to isolate likely failure modes and support root cause investigations. - Proven track record with root cause, CAPA/8D, and supplier management (scorecards, audits, escalation). - Strong analytical skills with the ability to mine data from RMAs, support tickets, and operational systems to identify trends. - Experience partnering cross-functionally with Product, Hardware Ops, Support, and Sales teams. Who you are - Extreme ownership: the ability to work autonomously, takes initiative and assumes responsibility when “grey” areas are present. - Data-driven decision making (trend analysis, defect data, supplier performance) - Excellent communicator: translates technical issues into business impact, keeps stakeholders aligned through proactive documentation - Bias for measurable outcomes - High bar for quality: champions a premium standard while staying pragmatic on timelines and tradeoffs - Strength to challenge the status quo - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. What’s in it for you? Come live the Lightspeed experience... - Lots of autonomy, flexible work culture and the option of fully remote work - Genuine career opportunities in a company that’s creating new jobs every day - Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback - Work in a team big enough for growth but lean enough to make a real impact - Development of very high traffic products, used at the global scale - Opportunities to learn and expand your skill set - Become a valued part of the diverse and inclusive Lightspeed family … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners) - Flexible paid time off policy - Extended Healthcare benefits - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counseling & coaching services - Volunteer day #LI-JR2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Purpose of the role: Facilitate teams across the company to make informed decisions based on data, rather than on intuition. Lead complex analytical projects with multi-level dependencies, diverse stakeholder base and unclear paths to solution. Please note: As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Role: - Lead the process of gathering requirements and translating complex business problems into structured, scalable quantitative analyses. - Partner with functional departments to extract strategic insights from analytical outputs, shape high-impact business recommendations, and deliver them through compelling narratives and comprehensive visualizations. - Guide collaboration with stakeholders and team members to design accurate, scalable, and business-relevant datasets, reports, dashboards, and analyses for both operational and strategic initiatives. - Design robust data models using techniques such as Kimball/dimensional data modelling. - Oversee and optimize data reconciliation/manipulation processes, proactively identifying opportunities for automation, data quality improvement, and integrity/consistency checks. - Champion data governance by embedding best practices into workflows and mentoring stakeholders on discovering, accessing, and effectively leveraging data assets. - Play a key role in advancing internal event tracking and A/B testing systems through continuous improvement and innovation. - Develop predictive and classification models to support strategic initiatives across Product, Customer Success, and Marketing domains. - Mentor junior colleagues on best practices in analytical research, dashboard development, and data storytelling to ensure high-quality, impactful outputs. - Report to the Senior Manager, BI & Analytics. And a little bit of.... - Stay up to date with developments, innovations, and trends in data, including state-of-the-art machine learning models and large language models (LLMs). - Contributing as part of the wider team to achieve organizational objectives, even if this means doing things that aren’t strictly within the scope of your role. What will make you successful: - Your analysis is not only reliable, accurate, and well-structured, but also demonstrates strategic insight and drives decision-making at a senior level. - You proactively engage with stakeholders to understand and align with their priorities, and you can clearly articulate the broader business context behind each request. - You lead cross-functional collaboration by identifying key contacts across departments and facilitating knowledge sharing to deepen subject matter understanding. - You have expert-level knowledge of data sources across domains (e.g., Product, Marketing) and subdomains (e.g., Product → Storefront), and can guide others in selecting, interpreting, and applying the most relevant data and metrics. Experience needed: - 3+ years of experience as a Data Analyst or in a similar role within analytics, business intelligence, or data science, with a track record of driving measurable business impact. - Strong business acumen and the ability to independently translate complex business needs into robust data requirements and actionable insights. - Advanced proficiency with Python and SQL. - Advanced proficiency with Kimball/dimensional data modelling. - Advanced proficiency with Looker and the use of LookML to design Explores and dashboards. - Familiarity with other modern BI tools such as Tableau or Power BI, with a focus on designing scalable and intuitive dashboards. - Deep understanding of probability theory, statistical inference, and experimental design, including hands-on experience designing, running, and interpreting A/B tests. - Solid foundation in mathematics, including combinatorics, calculus, and mathematical logic. - Proven ability to communicate findings and recommendations effectively using MS Excel and PowerPoint for diverse audiences. - Practical experience with event tracking systems and user behaviour analytics tools. - Applied experience with machine learning models for classification, regression, or clustering, preferably in product, marketing, or customer analytics contexts. - Experience in the e-commerce domain is a strong plus. Skills required: - Ability to manage multiple high-impact projects simultaneously while maintaining focus and delivering high-quality outcomes. - Strong grasp of business context and ability to align analytical work with strategic objectives. - Eagerness to continuously explore and adopt new data systems, tools, and methodologies. - Ability to proactively identify issues, communicate them clearly, and work collaboratively to resolve them. - Ability of working independently and driving initiatives with minimal oversight. - Great attention to data accuracy and integrity. - You are self-driven, detail-oriented, and committed to continuous improvement. - You are comfortable operating in fast-paced, dynamic environments, with the ability to navigate ambiguity and complexity effectively. - You have excellent analytical and organizational skills, with a structured and methodical approach to problem-solving. - Strong written and verbal English language skills. What’s in it for you: Be a changemaker You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee-led networks, social committees to sponsored sports teams - Computer purchase program to get your personal MacBook - Enhanced parental leave to support growing families - Lightspeed equity scheme (we are all owners) - Unlimited paid time off policy - People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year - Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents. - Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000 - Health and wellness benefit of $500 per year - Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products - LinkedIn Learning: At Lightspeed, we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow - Paid leave and assistance for new parents - Mental health online platform and counselling & coaching services - Volunteer day - We got you covered! A variety of snacks, coffee, and teas are always accessible and available in the office kitchen - Tuesday: Pancakes, Wednesday: Lunch is served, and Thursday is Happy Hour with a variety of drinks and snacks. Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Hi there! Thanks for stopping by 👋 Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place! Lightspeed is looking for a Senior Product Designer to join our Instore Selling team. In this role, you’ll own the point-of-sale and accounting space, creating intuitive experiences that will enhance merchants day-to-day through iterative design and delivery. The ideal candidate is an experienced Product Designer who is comfortable working in an environment where autonomy and proactiveness is key. You have a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create impactful experiences. What you’ll do: - Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions - Leverage your UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task - Proactively find ways to contribute during backend-heavy phases – whether that’s sharpening specs, running exploratory research, building alignment across teams, or getting ahead of future design work before it’s formally scoped - Turn nebulous concepts into specific ideas that are useful and delightful product features - Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly - Oversee UX and UI from conception to launch - Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement - Draw insights from research and data, and know how to turn those insights into tangible solutions. - Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. - Explores and integrates AI and emerging technologies to shape new approaches. - Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization. What you need to bring: - A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication); - At least 5 years of practical, in-house product, UX/UI design experience. - Excellent communication skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity. - Excellent visualization and conceptual skills. You can synthesize something complex into something simple and aesthetic. - Experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap. - Comfort working in technically complex environments. You don’t need to write code, but you’re not intimidated by architecture docs, data models, or engineering discussions. - Fluency in use of design systems, prototyping, and user research methodologies. - An acute level of self-awareness and deep empathy - for both the customer and your team’s goals. - A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?” - A curiosity to continuously evolve your design process by leveraging AI tools to deliver better, more user-centered products. - An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... Hit the ‘Apply’ button and give it a try! What’s in it for you? Come live the Lightspeed experience... - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that’s creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Unlimited paid time off policy - Flexible working policy - Health insurance - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counselling & coaching services - LinkedIn Learning license - Volunteer days #LI-DS1 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.