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Sales Representative
Location
Philippines
Posted
80 days ago
Salary
0
Seniority
Junior
Job Description
Sales Representative
Starfish
• Initiate contact with customers to disseminate information regarding products or services, facilitate sales transactions, or seek donations. • Assess leads via phone interactions and input relevant details into a CRM system. • Arrange and track customer appointments, including managing rescheduling requests. • Conduct collection calls, rectify outstanding debts, and update customer payment particulars based on scripted telephone protocols. • Administer and oversee customer surveys, consolidating findings into a comprehensive datasheet. • Handle support tickets, troubleshoot issues, and address customer inquiries to ensure prompt resolution. • Collaborate with internal teams to synchronize lead generation endeavors with overarching sales strategies. • Undertake miscellaneous tasks as required.
Job Requirements
- Completion of high school or equivalent certification program
- Demonstrated sales experience of at least 1 year, showcasing the ability to surpass sales targets and effectively cultivate customer relationships
- Exceptional proficiency in English communication, both written and verbal, achieving at least C1 level competency
- Outstanding communication skills via phone, email, and instant messaging platforms
- Strong organizational and time management abilities
- Proficiency in utilizing contemporary technologies such as desktop sharing, cloud services, CRM, and VoIP
- Familiarity with word-processing software and spreadsheet applications, including MS Office
- Understanding of online calendars and scheduling tools, such as Google Calendar
- Proactive and confident approach, coupled with meticulous attention to detail
- Able to work the night-shift
Benefits
- Comprehensive Health Insurance Coverage (HMO)
- Performance-Based Incentive Programs
- Embracing and Inclusive Workplace Culture
- Continuous Upskilling and Development Opportunities
- Full Work-From-Home Arrangement
- Dedicated and Supportive Team Environment
- Pathways for Professional Advancement
- Engaging and Enjoyable Work Atmosphere
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