Job Closed
This listing is no longer active.
The world’s leading survey software. On a mission to help people turn their curiosity into action.
Solutions Architect
Location
United States
Posted
70 days ago
Salary
$106.3K - $143.8K / year
Seniority
Junior
Job Description
Solutions Architect
SurveyMonkey
• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows. • Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle. • Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions. • Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities. • Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.
Job Requirements
- 3 years+ of stakeholder management experience and direct partnerships with Finance, RevOps, Sales, and Engineering members
- 6 months - 1+ year of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment
- Experience with Zuora Orders and Orders API
- Experience in writing solution documents, POC, and analyzing issues
- Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- flexible spending & health savings account
- paid holidays
- paid time off
- employee assistance program
- other company benefits
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Senior Solutions Engineer
Grafana LabsGrafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations
• Join as an early member of a high growth team working together to solve technical and customer problems the right way • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical presentations to potential and existing customers • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape • Drive product conversations based on need and problems learned during customer interactions • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Security Solutions Engineer
BlinkOpsBlinkOps is a cybersecurity company specializing in agentic security automation, helping organizations streamline and secure their operations with greater effic
• Design and implement security solutions to automate the real-world customer pains. • Provide expert advice and recommendations for Blink security solutions that can achieve customer objectives. • Collaborate with the Sales team to establish a reputation for technical excellence and trustworthiness with potential customers. • Work jointly with other Solutions Engineers & Architects to support the Blink Sales team with technical content and call support. • Establish and maintain a knowledge hub or repository of security best practices, resources, and insights. • Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
• Serve as the primary technical point of contact for customer projects • Analyze customers' business challenges • Plan and design cloud architectures • Provide guidance on cloud-native technologies, containerization, serverless, and DevOps • Act as a trusted technical advisor throughout the project
• Develop, manage, and expand technical relationships with strategic GSI alliances. • Act as a trusted technical advisor to GSI partner teams and stakeholders. • Collaborate with GSI partners to develop reference architectures, technical solutions, and impactful marketing materials. • Represent Cyera at conferences, webinars, and industry events. • Work closely with product and engineering teams to align on integration strategies and refine the product roadmap. • Keep up with the latest industry trends, emerging technologies, and competitor landscape.
