Grafana Labs

• Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development. • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact. • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems). • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries. • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil. • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers.

• Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development. • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact. • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems). • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries. • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil. • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers.

• Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development. • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact. • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems). • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries. • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil. • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers.

• Own the operations from day one • Coach your managers, maintain forecast predictability, and keep SDR-to-AE handover quality high • Drive global AI transformation in SDR workflows • Build a development system that progresses SDRs into AE roles • Own operational metrics including pipeline analytics and forecast cadence

• Managing a team of 5 Regional Directors across the United States. • Foster an environment of teamwork, transparency, creativity, and continuous improvement • Travel when needed to assist in deal creation and closure, as well as meet any managerial needs by providing support to your team • Partnering across all of Grafana GTM leadership to ensure a seamless customer experience • You’ll be responsible for making the team successful and delivering exceptional results • You’ll be responsible for hiring, retaining & developing great talent across the team from leaders to account executives

• Transform ideas and feedback into a product vision and roadmap • Empathize with customer problems in order to collect user needs, requirements, and pain points • Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities • Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers • Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering

Role Description As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. As the Product Manager for Performance Testing, you'll own the Grafana Cloud experience for performance testing, built around our k6 open-source project. You'll define how customers write, run, and act on performance tests across the software delivery lifecycle — ensuring Grafana Cloud k6 becomes the default choice for teams replacing legacy tools and adopting shift-left testing. The portfolio spans two surfaces: - Grafana Cloud k6 (our commercial cloud product offering execution at scale from 21 global locations) - k6 OSS (the open-source CLI that anchors developer trust and community adoption) As the PM, you'll define how test results integrate with Grafana Cloud's metrics, logs, and traces — turning a failed load test into a specific offending trace in seconds. You'll also evolve performance testing across modalities such as protocol, browser, and mobile. The focus is on delivering an integrated, opinionated cloud experience that customers want to pay for and stay with. You'll also work across R&D to ensure Performance Testing is tightly woven into the broader Grafana Cloud suite — connecting with platforms like the Knowledge Graph and our core Cloud products, like Application Observability and Kubernetes Monitoring – so customers can seamlessly navigate between pre-production validation and production monitoring. Qualifications - A BS/BA in Computer Science, a related field, or equivalent work experience - 7+ years of experience in Product Management - 5+ years of experience in a B2B SaaS product - Experience using or building developer-facing tools, APIs, or platform services - Ability to discuss APIs, data models, schema evolution, and distributed systems concepts - Experience driving adoption of shared services or platform capabilities across multiple product teams - Experience working with Engineering and Design teams to build delightful products and features – with sound UX – in a fast-paced environment - Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders Requirements - Experience with open source software and/or commercial open source companies - Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers - Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms - Experience with AI tools Benefits - 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication – Expect open decision-making and regular company-wide updates. - Innovation-Driven – Autonomy and support to ship great work and try new things. - Open Source Roots – Built on community-driven values that shape how we work. - Empowered Teams – High trust, low ego culture that values outcomes over optics. - Career Growth Pathways – Defined opportunities to grow and develop your career. - Approachable Leadership – Transparent execs who are involved, visible, and human. - Passionate People – Join a team of smart, supportive folks who care deeply about what they do. - In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. - Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends • Follow up on inbound leads effectively and efficiently • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone • Use Salesforce and Grafana dashboards for lead and account management and research • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them • Consistently meet new business opportunity and pipeline targets • Collaborate with cross-functional teams such as marketing and sales to win as a team

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends • Follow up on inbound leads effectively and efficiently • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone • Use Salesforce and Grafana dashboards for lead and account management and research • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them • Consistently meet new business opportunity and pipeline targets • Collaborate with cross-functional teams such as marketing and sales to win as a team

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends • Follow up on inbound leads effectively and efficiently • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone • Use Salesforce and Grafana dashboards for lead and account management and research • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them • Consistently meet new business opportunity and pipeline targets • Collaborate with cross-functional teams such as marketing and sales to win as a team