• Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc. • Should be able to cater to the customer's requirement. • Should be able to provide support assistance to the customer at times when required. • Delivering customer demos and helping with customer onboarding. • Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions. • Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered. • Reporting processes that may need improvement. • Ensuring that our CRM contains accurate account details and contact information. • Work with the CS and Sales team to ensure all the demos and onboarding setups are handled. • RnD mindset to come up with innovative solutions and workflows. • Work Timings will be 3:30PM IST to 12:30AM IST

• Partner with the Sales leadership team to set our strategy for finding, closing and supporting opportunities in our sales funnel and in our existing customer base. • Work across functions to ensure collaboration for shared goals and appropriate capacity for your team. • Build and roll out programs that enable the Solutions Engineers to scalably accelerate our funnel. • Attract, develop, and motivate a team of hard-working Solutions Engineers, continually educating your team and seeking innovative solutions for improving your team. • Ensure that your team has the support that they need to be successful as well as providing direct mentoring and guidance on a day to day basis. • Lead the technical strategy, determine what role Solutions Engineers should play in accelerating new sign-ups, and how to deploy the team most effectively. Measure and communicate results – use data to communicate results and make decisions. • Set clear expectations for your team, remove obstacles where possible, and actively communicate tradeoffs to stakeholders when deciding where your team needs to focus. • Engage with Product, Support, Sales, Operations, Legal, Security, Engineering, and every single other department as necessary to make our customers successful on our platform.

• Own the end-to-end architecture for Billings-to-Cash, and Revenue platforms, including Zuora Billing, Zuora Revenue, ERP AR, payment gateways, tax engines, and downstream reporting systems • Design scalable, compliant solutions supporting subscriptions, usage-based billing, complex pricing, amendments, minimum commitments, and bundled offerings • Act as the architecture authority for Q2C changes, ensuring alignment with ASC 606, SOX, audit, and internal control requirements. • Lead design workshops, solution walkthroughs, and architecture reviews with business and finance stakeholders • Translate complex business requirements into robust functional and technical designs, End to end scenarios, Lucid flowcharts • Oversee delivery of enhancements, transformations, and compliance initiatives across Billing, AR, Revenue, and Cash processes • Proven ability to influence executive-level decision-making through real-time technical analysis and spontaneous problem-solving, navigating through ambiguity • Drive system conversions, migrations, and acquisitions onboarding into the Q2C landscape • Ensure high availability and operational excellence across production systems, including proactive monitoring and issue resolution • Govern integrations between Zuora, Salesforce CPQ/CRM, ERP (Oracle), tax engines, banks, payment gateways, usage mediation platforms, and reporting tools • Champion automation and straight-through processing across billing, invoicing, revenue recognition, and close processes • Ensure integrations follow enterprise integration standards, security controls, and performance benchmarks • Partner with Accounting and Finance to support month-end close, reconciliations, audits, and regulatory reporting • Own system readiness for ASC 606 revenue accounting, deferred revenue, allocations, and satisfaction events • Enable scalable reporting and analytics for Q2C KPIs, aging, revenue, and operational health • Lead, and mentor a high-performing team of application engineers and functional SMEs , influence without authority • Set clear expectations, career paths,cross learning and development plans for team members • Foster a culture of ownership, accountability, learning, and innovation

ICF is seeking an experienced Geospatial Technical Architect to lead the design and integration of geospatial capabilities supporting mission-critical systems for Federal land management agencies, including USFS, USDA, DOI, and BLM. This role ensures geospatial services, data pipelines, and mapping platforms are scalable, performant, and aligned with enterprise architecture and mission workflows. The ideal candidate brings deep experience designing enterprise GIS architectures and guiding development teams in implementing geospatial capabilities that support operational mapping, spatial analysis, and situational awareness. Job Location: This position requires that the job be performed in the United States.  If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. - You may be asked to travel once a quarter to an office. - Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone. What You Will Do: - Lead the design and implementation of enterprise geospatial architectures supporting operational mapping, spatial analysis, and situational awareness. - Define and guide GIS service architecture including map, feature, imagery, and tile services to support scalable and reliable geospatial capabilities. - Establish geospatial data management practices and standards, including governance for spatial datasets, metadata, and data lifecycle management. - Design integration patterns connecting geospatial services with enterprise applications, APIs, and cloud-based platforms. - Optimize performance and scalability of map services and spatial data pipelines to support mission-critical workloads. - Advise engineering teams on geospatial tools, platforms, and architecture approaches to support modern GIS and cloud-based implementations. - Support development teams implementing geospatial capabilities and ensure alignment with enterprise architecture and security constraints. - Provide technical guidance on geospatial platform selection, architecture modernization, and operational continuity. What You Will Bring With You: - Bachelor’s degree in Geographic Information Systems (GIS), Geography, Computer Science, Engineering, or related technical field. - 10+ years of experience developing or supporting geospatial systems, including spatial data management, GIS application development, and enterprise geospatial architecture. - Ability to obtain and maintain a Public Trust clearance; must reside in and be authorized to work in the United States. - What We Would Like You To Bring With You: - Master’s degree in GIS, Geography, Computer Science, Engineering, or related discipline. - Experience supporting Federal agencies or programs involving land management, environmental data, or geospatial operations. - Experience designing enterprise GIS architectures using platforms such as ESRI ArcGIS, QGIS, spatial databases, and geospatial APIs. - Experience integrating geospatial services with enterprise systems and cloud-based platforms. - Familiarity with geospatial data standards, metadata governance, and operational mapping systems. - Experience supporting high-availability geospatial systems used for operational or analytical decision-making. Professional Skills: - Strong analytical and technical problem-solving capabilities with the ability to design scalable geospatial solutions supporting mission needs. - Excellent written and verbal communication skills, with the ability to explain geospatial architecture concepts to both technical teams and program leadership. - Proven ability to collaborate across multidisciplinary teams and guide engineers implementing geospatial capabilities. - Ability to balance operational requirements, technical constraints, and long-term system sustainability in Agile delivery environments. #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)