**Key Responsibilities** • Ensure accurate CMDB development, implementation, and maintenance to support IT service management processes. • Leads, educates and mentors critical stakeholders on developing and maintaining configuration management services, concepts, policies and procedures to deliver accurate reporting and metrics as needed. • Providing advice and support during system deployments to ensure that change impacts across configuration items are understood and managed. • Generate reports and insights from the CMDB to support decision-making and continuous improvement initiatives.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary As part of the Intelligent Platforms Solutions Executive team, you will be responsible for ServiceNow services and products. The Intelligent Platforms Solutions Executive is expected to enhance CDW ServiceNow's presence, market share, and revenue growth in the ServiceNow market. Specifically, you will support the sales team with full sales lifecycle management through strategic account planning, research, opportunity management, relationship-building, partnering with services teams and ServiceNow. Your experience enables you to quickly learn and embrace CDW ServiceNow's integrated sales approach, available sales tools, and solutions related to our Digital Velocity portfolio What you will do: * Work in conjunction with a senior Solutions Executive. * Learn how to develop and execute successful strategies that expand CDW ServiceNow's customer base, including a basic understanding of CDW capabilities and service offerings. * Build internal relationships with CDW Intelligent Platforms resources to gain an understanding of the workflow process. * Build and maintain strong relationships with sales professionals at ServiceNow to identify opportunities and expand CDW's ServiceNow business. * Understand industry landscapes and follow trends that impact our clients and prospects What we expect of you: * Bachelor's degree in business, computer science, or related technical degree. Or, 3+ years of equivalent work experience. * Ability to take personal ownership of professional goals. * Strong ambition and sense of urgency. * Solid networking and relationship building. * Ability to work with and effectively coordinate across extended internal teams and partners. * Strength in developing professional written and verbal communication. * Ability to travel as needed. Pay range: $65,000 - $81,000, depending on experience and skill set Uncapped commission subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).

Job Description: Essential Job Functions: • Assist in managing a team responsible for package software application development. • Support project execution and resource allocation. • Collaborate with senior management on departmental objectives. • Contribute to the timely delivery of software solutions. • Provide technical assistance to team members. • Participate in code reviews and maintain coding standards. • Coordinate communication within the team and with other departments. • Help identify and resolve project challenges. Basic Qualifications: • Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering • Proficiency in 1 or more software languages and development methodologies • Demonstrated ability to work effectively within a team • Technical knowledge in package applications • Strong communication and leadership skills Other Qualifications: • Advanced degree in a relevant field a plus • Relevant cloud certifications (e.g., PMP, CTO, or MBA) or advanced training a plus DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

• Support change management efforts by assisting developers, architects, clients, and users • Assist architects in the design and integration of ServiceNow with other systems • Collaborate to analyze platform performance, design optimization strategies • Contribute to the development of ICF’s best practices and standards • Work closely with project managers and stakeholders for effective communication • Collaborate with cross-functional teams and lead implementation of ServiceNow solutions • Validate team's documentation of configurations and customizations • Conduct thorough peer testing of ServiceNow configurations • Support client and end-user training to ensure smooth adoption • Troubleshoot and resolve technical issues related to ServiceNow implementations • Stay updated on the latest ServiceNow features and best practices • Provide technical guidance to Associate ServiceNow Developers