Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity The Senior Manager of Account Management will be responsible for managing strategic accounts in addition to managing and developing the InComm InCentives Shop direct reports. Account responsibility includes developing account relationships, specifically on InComm InCentives Shop; managing initial and ongoing account launches; maximizing opportunities to expand sales of physical and digital gift card products; growing our product offering within managed accounts; working in cooperation with our promotional team to identify opportunities for revenue generating marketing and promotional activity; and achieving aggressive sales goals in a rapidly growing segment of our industry. Direct Report responsibility includes managing employee growth and development, as well as providing oversight of direct report's account portfolio. The Manager of Account Management is also responsible for developing internal relationships while supporting the account management team and is viewed as a subject matter expert. This position also supports the overall business priorities in a fast paced and evolving environment. The Senior Manager of Account Management must be a great motivator and encourager of Account Managers as you will be leading a very tenured team. Responsibilities - Own a set of accounts and is responsible for all day to day support and strategic execution of goals, including contract negotiations, operational needs, and special projects. - Manage a team of 3 - 5 account managers and associate account managers, subject to change based on business needs - Create and execute against a professional development plan for direct reports - Provide leadership to entire department on strategic initiatives - Build and strengthens the relationships with channel accounts, and serves as the channels’ secondary point of contact for InComm. - Build and strengthen relationships within internal stakeholders and collaborate with internal team members effectively to achieve desired results - Ability to grow account revenue through activities such as product expansion, promotional opportunities and program implementations - Serve as escalation point for direct reports, customers and other teams. - Subject matter expert on technology solutions used by customer to ensure the best experience possible - Direct collaboration with product management and development teams as we continue to enhance our B2B solution in an agile environment - Identify growth opportunities and expand our product offering in each account to increase sales with managed customers. - Penetrate accounts by selling in new and additional products and building relationships with the key decision makers within accounts - Conduct quarterly business reviews with top accounts - Introduce and sell in new products and strategic initiatives. - Oversee implementation process for each new account. - Partner with internal operations staff and sales team to launch new accounts. - Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback - Advocate for our customers internally - Conduct scheduled calls with clients (frequency depends on client: weekly, monthly or quarterly). - Provide regularly scheduled updates to the Director of Account Management and broader sales team - Generate and communicate reports, both internal and external, as directed by Senior Director of Account Management. - Manage & negotiate pricing schedule for each account. - Own submission process of ops and dev tickets internally - Work with internal operations and gift card team on all approvals through existing InComm structures. - 15% Travel, client visits and tradeshow attendance as directed by Senior Director of Account Management. - Other Tasks and Responsibilities as Assigned, including, but not limited to: - Contract evaluation and tracking across accounts - Renewal timing, exclusivity and termination provisions, etc. - Ad hoc analysis and forecasting based on actual sales information of existing, similar accounts and brands. Brand analysis to identify opportunities for brand expansion and underperforming brands - Periodic analysis on margins across accounts. - Sales analysis to identify trends across accounts - Account audits to compare InComm card sales to complete card portfolio offered by channels - Tracking of card introduction and sales of new, strategic brands and categories like digital content and open loop across accounts - As needed, auditing of pricing sheets (schedule 1) against actual margins in our admin system Qualifications - BA/BS or 8+ years account management experience. - A strong record of achievement, client retention and growth - Experience managing medium to large national accounts in a technology or software company preferred. - Experience recruiting, developing and coaching direct reports to achieve maximum potential with department goals as well as conducting performance reviews - Comfortable learning new technology/product lines in a highly innovative environment and training direct reports - Superior relationship management skills including ability to engage in strategic conversations with all levels of management - Proven ability to create and implement strategic plans - Strong interpersonal skills, flexibility, and customer service orientation. - Strong time management skills - Proven ability and desire to consistently handle and prioritize multiple tasks across multiple clients and generally manage a heavy workload while meeting deadlines - Creative thinking and problem-solving skills to determine the best path forward in an environment where multiple solutions are possible. - Demonstrated leadership in a team environment - Ability to work independently and in a team environment - Aptitude for thinking and acting on a strategic and tactical level - Excellent presentation and negotiation skills - Communicate effectively with business professionals. - Creation of reports and presentations. - Ability to sort, check, count, verify, and analyze numbers and reports. - Skill to resolve difficult or stressful customer service issues. - Proficient in Microsoft Office and other computer skills. - Preparation of routine administrative paperwork. - Knowledge of gift card products and fulfillment a plus InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program - Tier III #LI-KH1 #LI-Remote

About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Chicago, IL; St. Louis, MO Position Summary: Responsible for managing key Regional and National Long Term Care (LTC) accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional and National Associations, LTC accounts within Integrated Health Systems Providers) in the assigned area. Primary Responsibilities: - Manages key regional and national LTC accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area. - Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers - Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals. - Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers. - Collaborates with sales team, Managed Markets, Market Development Mangers, Medical, and internal partners for LTC account strategy formulation. - Develops and implement a business plan specific to their LTC geography. - Identifies key influencers and stakeholders. - Builds relationships that further develop ACADIA as a trusted and valued partner - Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level. - Executes and leads pull-through opportunities/projects with cross functional partners. - Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams. - Provides guidance to LTC Sales team members on regional LTC accounts. - Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for major national accounts. - Participates and contributes to Regional calls and meetings as appropriate. - Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access. - Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values. - Adheres to all compliance and promotional guidelines. - Other duties as assigned. Education/Experience/Skills: Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered. A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred. A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required. Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred. Experience with Fellowship and advocacy programs strongly desired. Requires excellent matrix management skills both internally and externally with client base. Must be in good standing with the FDA. Must possess: - Broad-based managed markets experience covering a multi-state territory required. - Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments. - Creativity, situation analysis/problem solving skills and analytical skill ability. - Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals. - Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts. - Broad business perspective, including a solid working knowledge of office operations and systems. - Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. - Ability to gain cooperation of others. - Ability to make and prioritize process and resource decisions based on overall team needs. - Valid driver’s license and acceptable driving record - Ability to travel up to 70% of the time Scope: Receives assignments in the form of objectives. Follows processes and operational policies in selecting methods and techniques for obtaining solutions; determines how to use resources to meet schedules and goals. Works on issues of diverse scope which require evaluation of a variety of factors ad an understanding of functional area objectives and trends. Erroneous decisions or failure to achieve results may add to costs and impact the short-term goals of the organization. #LI-REMOTE #LI-CA1 In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $152,000—$190,600 USD What we offer US-based Employees: - Competitive base, bonus, new hire and ongoing equity packages - Medical, dental, and vision insurance - Employer-paid life, disability, business travel and EAP coverage - 401(k) Plan with a fully vested company match 1:1 up to 5% - Employee Stock Purchase Plan with a 2-year purchase price lock-in - 15+ vacation days - 13 -15 paid holidays, including office closure between December 24th and January 1st - 10 days of paid sick time - Paid parental leave benefit - Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.

• Onboarding, training, and motivating a team of business development professionals • Ensuring that quotas are met by establishing regular check-ins with sales teams to set objectives and monitor overall performance/progress • Consistently fostering the team's skill development to ensure the application of successful sales strategies and processes, contributing to the achievement of sales goals • Successfully achieving client objectives as a result of thorough planning, establishing sales goals and meticulously analyzing performance data • Lead revenue expansion initiatives by cultivating and nurturing key client relationships, analyzing market trends, and identifying new business opportunities, resulting in an upswing in overall account revenue • Taking on a comprehensive approach to forecasting, ensuring that strategies are well-informed and adaptive to dynamic market conditions • Meet and exceed client expectations, fostering sustainable success in sales initiatives

• Responsibility for the overall sales of our complete software and service portfolio • Management and development of existing customers • Building and maintaining a strong C-level network • Strategic consulting and positioning within the SAP environment