➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. Your role in this mission: We're seeking an experienced German-speaking Account Manager to own renewals and drive expansion revenue across our existing customer base in the DACH market. 🎯 What you will do - Renewals: Own all renewal discussions end-to-end, ensuring packages are renewed on time with no revenue leakage. - Expansion: Identify and convert upsell and cross-sell opportunities across the entire portfolio, working closely with CS on adoption signals and with Sales. - Pipeline Management: Build and maintain a clear expansion pipeline with accurate forecasting and a defined next step for every opportunity. - Commercial Negotiation: Lead post-contract commercial discussions including package upgrades and contract amendments. - CS Collaboration: Partner daily with CSMs - use adoption data and health scores to prioritize and time expansion conversations. - Reporting: Track and report on NRR, renewal rates, and expansion pipeline using our CRM (HubSpot). ⭐ What you need to succeed - You bring 2-3 years of experience as an Account Manager or in a commercial Customer Success role in B2B SaaS, ideally with exposure to the DACH market and its dynamics. - High proficiency in both German and English. - Proven track record of owning renewals and/or upsell targets and consistently hitting or exceeding them. - Strong commercial instincts - you understand deal timing, negotiation levers, and pipeline hygiene. - You thrive in a fast-paced, results-oriented environment. You are self-motivated and proactive, able to work independently in a fully remote team setup. - You have a good understanding of technology and different tools, including Excel and HubSpot. - Exceptional communication skills, with the ability to clearly articulate complex ideas and concepts. - Demonstrated pipeline management experience, with the ability to juggle multiple deals and priorities simultaneously. - Strong problem-solving skills, with a proactive and solutions-oriented mindset. 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description 主要职责 1. 有效执行公司及所在区域的市场推广策略，制定个人绩效计划，确保绩效目标的完成及超越完成。 2. 就目标客户日常拜访及宣传推广工作，合理安排客户拜访，与目标客户保持良好长期的合作关系。 3. 积极有效开发新客户，了解目标客户情况。 4. 及时、真实的完成各项工作报表。 5. 严格执行公司各项市场活动，了解竞争产品最新动态，准确传递产品信息。 6. 监控目标区域市场动向，及时向地区经理/主管汇报。 7. 收集患者使用产品后的不良反应信息，及时将相关信息汇报给公司相关部门。 8. 负责协助地区经理完成： 1) 新入职代表的上岗培训：熟悉客户、市场、公司报告系统及相关政策。 2) 协助地区经理在团队中进行产品知识的培训。 9. 100% 遵守合规所有的相关规定。 任职要求 大专以上学历，医、药专业或医、药市场营销专业为佳 5年以上医、药行业市场营销相关工作经验 熟练使用计算机办公软件 具备一定的英语听说读写能力 具有良好的语言表达能力及清晰的沟通协调能力 通过公司高代认证考试和RDPAC的认证考试 Locations CHN - Remote - Mianyang - Commercial Worker Type Employee Worker Sub-Type Regular Time Type Full time

• Proactively source and open new demand relationships with DSPs and independent trading desks across North America and key global markets. • Build and manage a structured pipeline of prospective demand partners, moving opportunities efficiently from initial outreach through contract execution and first campaign activation. • Lead all aspects of commercial negotiation, including deal structuring, pricing strategy, and contractual terms, in close partnership with legal and finance stakeholders. • Represent COOL at industry conferences, trade events, and client-facing engagements as a credible and compelling voice in programmatic advertising. • Own and deliver against a net-new demand revenue target on a quarterly and annual basis, with clear accountability for pipeline generation and deal closure. • Develop and execute go-to-market strategies that align COOL's inventory proposition with the specific buying priorities and performance objectives of prospective demand partners. • Leverage proof-of-concept deal frameworks — including private marketplace deals and curated deal structures — to demonstrate measurable value and accelerate partner adoption. • Translate market intelligence and buyer feedback into actionable product and positioning insights for internal stakeholders. • Collaborate cross-functionally with yield, product, and ad operations teams to ensure seamless onboarding and partner satisfaction post-deal.

• Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs. • Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams. • Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level. • Negotiate and close long-term commitments with key stakeholders. • Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions. • Establish a regular cadence with the complete portfolio of your customers as part of your book of business. • Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests. • Provide customer feedback and requests to engineering teams. • Deliver regular quarterly reviews with customers. • Identify Cost Optimization opportunities within the Customer Cloud environment. • Work with Cloud Vendors Sales Rep on mutual customers.