WorkFlex

➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. To fuel that vision, we recently closed a €37M Series B - and we're now building the team to match our ambition. Your role in this mission: We're seeking a hands-on Legal Counsel to take ownership of day-to-day legal topics across the company. This is our first dedicated legal hire — ideal for someone with 3–6 years of experience who enjoys a fast-paced environment and is excited to build structure, improve processes, and support the business pragmatically. You'll be the go-to person for internal legal questions while building scalable legal foundations from the ground up. 🎯 What you will do Commercial contracts - Review and manage customer contracts (MSA, DPA, NDA, etc.), handle redlines, and support negotiations where needed - Maintain and improve contract templates to reduce friction and speed up deals Legal operations & structure - Clean up, centralize, and build a scalable contract framework with standardized clauses and templates - Ensure legal documentation is easy to use for internal teams (sales, CSM, etc.) Product legal - Maintain Terms of Service, disclaimers, and legal product frameworks, ensuring a clear and consistent legal setup - Translate input from the Compliance Research Center into contractual structures Data protection & privacy (GDPR) - Maintain DPA templates, support DPIAs, and handle customer questions related to data protection - Work with product and engineering on data-related topics Legal risk & insurance - Manage company insurance policies (D&O, cyber, liability) and support handling of claims or legal issues - Coordinate with external lawyers when needed Internal legal support - Review vendor and partner contracts, support employment-related templates, and assist with internal policies (remote work, conduct, etc.) - Act as the go-to person for day-to-day legal questions across all teams ⭐ What you need to succeed - 3–6 years of legal experience, with a background in commercial, tech, employment, or privacy law - Experience at a law firm or in-house (both are fine) - Strong attention to detail, but pragmatic in approach — comfortable handling a high volume of small legal questions - Able to work independently, take full ownership, and build structure from scratch - Fluency in English and German 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

➡️ About the role This role is designed for future founders, operators, or executives who want to accelerate their trajectory by working at the center of a high-growth company. We’re looking for a highly driven Chief of Staff to work directly with our CEO, Patrick Koch, and take ownership of the most important initiatives across WorkFlex. - The mission of this role is to increase the CEO’s leverage and ensure the company executes faster and better on its highest priorities. You will operate across the entire company, from scaling our revenue engine to launching new products and embedding AI into how we work. - This is not a support role. It is a builder role. You go where the impact is highest, stay hands-on, and make things happen. We are a B2B SaaS company helping HR and Global Mobility teams manage travel compliance. We envision a world where compliance is effortless, so growth has no limits. We recently raised $37 million in funding to accelerate our growth, and this role sits at the center of that journey. 🎯 What you will do - Drive company-wide, high-priority initiatives across WorkFlex (e.g. manage OKRs, evaluate new product launches, define company processes and workflows, manage investor relations) - Support and challenge our revenue organization across Marketing, Sales, and Customer Success (e.g. pipeline analysis, launching new pricing models, reducing operational complexity, supporting new business lines) - Own our AI strategy and ensure that every team member leverages AI to its full potential - Maximize CEO leverage by preparing decisions, managing key communications, ensuring follow-through, and taking operational load off the CEO ⭐ What you need to succeed - 3–7 years of experience in consulting, startups, venture, or similar high-performance environments - Strong interest in AI and its application to real business problems - Highly driven mindset with no 9-to-5 attitude - High ownership and exceptional execution capability. You do not need to be micromanaged - Entrepreneurial thinking and strong intrinsic motivation 🚀 Why join us at WorkFlex - Help build one of the fastest-growing HR tech startups in Europe as we scale from €10M to €100M ARR - Work directly with the founder on the most important topics in the company - Play a key role in embedding AI across the company - Competitive salary and VSOPs (Virtual Stock Options) - €200 monthly budget for co-working or sports - Fully remote setup with workations of up to 183 days per year We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. To fuel that vision, we recently closed a €37M Series B - and we're now building the team to match our ambition. Your role in this mission: We're seeking a hands-on Legal Counsel to take ownership of day-to-day legal topics across the company. This is our first dedicated legal hire — ideal for someone with 3–6 years of experience who enjoys a fast-paced environment and is excited to build structure, improve processes, and support the business pragmatically. You'll be the go-to person for internal legal questions while building scalable legal foundations from the ground up. 🎯 What you will do Commercial contracts - Review and manage customer contracts (MSA, DPA, NDA, etc.), handle redlines, and support negotiations where needed - Maintain and improve contract templates to reduce friction and speed up deals Legal operations & structure - Clean up, centralize, and build a scalable contract framework with standardized clauses and templates - Ensure legal documentation is easy to use for internal teams (sales, CSM, etc.) Product legal - Maintain Terms of Service, disclaimers, and legal product frameworks, ensuring a clear and consistent legal setup - Translate input from the Compliance Research Center into contractual structures Data protection & privacy (GDPR) - Maintain DPA templates, support DPIAs, and handle customer questions related to data protection - Work with product and engineering on data-related topics Legal risk & insurance - Manage company insurance policies (D&O, cyber, liability) and support handling of claims or legal issues - Coordinate with external lawyers when needed Internal legal support - Review vendor and partner contracts, support employment-related templates, and assist with internal policies (remote work, conduct, etc.) - Act as the go-to person for day-to-day legal questions across all teams ⭐ What you need to succeed - 3–6 years of legal experience, with a background in commercial, tech, employment, or privacy law - Experience at a law firm or in-house (both are fine) - Strong attention to detail, but pragmatic in approach — comfortable handling a high volume of small legal questions - Able to work independently, take full ownership, and build structure from scratch - Fluency in English and German 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

🚀 Build the Future of Global Work - From Anywhere At WorkFlex, we don’t just "allow" remote work, we enable it for the world. We are building the automated operating system for international travel compliance, tax, and duty of care. The Lifestyle: We are a remote-only company. You can work from anywhere and take up to 183 days of workations per year. We value your output and your "Architect’s Mind," not the hours you spend in an IDE or a physical office. 🛠️ The Role: The Automation "Practice Lead" You will lead a high-autonomy, distributed squad of 3 Applied AI Engineers. This is a Player-Coach role designed for an experienced engineer who wants to lead a team while keeping their hands in the codebase. - The Internal Consultant Model: Your engineers operate semi-autonomously, embedded in different departments (Compliance, CS, Ops). They don't work on the same daily codebase. Instead, you run this team like a "Guild" - fostering async collaboration, code reviews, and shared AI prompting strategies. While your "clients" are the operational departments, your home is the Engineering organization. - The 50/50 Split: You’ll spend half your time as an individual contributor - building complex, cross-departmental automation workflows and standardizing the deployment pipelines (Docker, CI/CD) for your team. The other half is dedicated to people leadership, stakeholder management, and tracking the impact of your team's work. 🤖 The Way We Work: Agentic & Async We are not a traditional "code-monkey" shop. - Agentic Coding: Our workflow is heavily driven by AI agents (Claude Code, Cursor). We expect you to lead your team in using AI as a high-leverage tool to build scalable internal tools at 4x speed. - Deep Work, No Bablah: We operate with an async-first culture. We protect your time so you can focus on leadership and the bigger picture. 🎯 What You Will Do - Define the ROI Framework: You won't just build; you will measure. You will establish the metrics framework to quantify how many hours of manual work your team is saving the company each quarter. - Stakeholder Partnership: You will collaborate directly with Department Heads (Compliance, Customer Success, etc.) to identify the highest-impact automation opportunities and prioritize the pipeline for your team. - Pave the Road: You will define the technical standards. While your team builds "sidecar" apps, you ensure they are using a unified, secure approach to API integrations, deployment, and data handling. - Force Multiplication: You will technically mentor your engineers and handle all classical people management topics: 1-on-1s, performance reviews, career growth, and salary negotiations. ⭐ What You Need to Succeed - Traditional Engineering Roots: You have a strong foundational background in Computer Science or Software Engineering. You need deep experience in backend technologies (Python, Node.js/TypeScript, Docker, API design) to audit and guide AI-generated architectures. We need you to be the ultimate "BS-checker" for AI output. - The Lead Experience: 1-2+ years of experience in people management. You know how to grow engineers and manage performance, particularly in a remote, highly autonomous environment. - AI-Native Instincts: You don't need to be a foundational model researcher, but you must be a power-user of LLM tools and orchestration frameworks (n8n, agentic workflows with Claude). You know how to use the best tool for the job. - Consultative Communication: You can sit with a non-technical executive, translate their operational nightmares into a technical roadmap, and confidently report back on the metrics of success. 🎁 Why WorkFlex? - True Global Mobility: Work from anywhere. Truly. 183 days of workations per year is in our DNA. - High Leverage: Use all the AI tools on the market. We don't just permit them; we require them. - Equity: Virtual Stock Options (VSOPs) so you own a piece of the mission. - Flexibility: Monthly budget for co-working or fitness, and a "results-only" work culture. Ready to lead the agentic revolution? If you have the technical depth of an architect and the empathy of a leader, we want to talk. We value ambition and a "builder" mindset over a perfect CV. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. Your role in this mission: We're seeking an experienced German-speaking Support Specialist to own customer support operations at WorkFlex - keeping customers unblocked, informed, and confident at every touchpoint. 🎯 What you will do - Ticket Management: Own all inbound support tickets via Intercom, ensuring fast resolution with no open loops. - Operational Support: Handle trip requests and day-to-day operational queries from customers. - Bug Triage: Document, reproduce, and escalate bugs to Product with structured, reproducible reports. - Help Centre: Create, maintain, and continuously improve help centre content — if a question recurs, it becomes an article. - Customer Newsletter: Own the monthly customer newsletter, keeping customers informed on product updates. - FinAI Management: Monitor, tune, and improve FinAI — our Intercom AI support agent — treating it as a team member, not a set-and-forget tool. ⭐ What you need to succeed - You bring experience in a customer support or operations role, ideally in a B2B SaaS environment. - 1–2 years of experience in a support, helpdesk, or customer operations role. - High proficiency in both German and English. - You are fast, thorough, and take pride in resolution quality - you know that a fast wrong answer is not a good answer. - You have a self-serve mindset - you proactively turn recurring questions into scalable content. - You thrive in a fast-paced, results-oriented environment. You are self-motivated and proactive, able to work independently in a fully remote team setup. - You have a good understanding of technology and different tools, including Intercom. - Exceptional communication skills, with the ability to explain complex topics clearly and simply. - Demonstrated ability to manage multiple open tickets and priorities simultaneously without losing track. - Strong problem-solving skills, with a proactive and solutions-oriented mindset. 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. Your role in this mission: We're seeking an experienced Customer Success Manager to own and grow relationships with our customers across the UK and Nordics, helping them unlock the full value of WorkFlex while driving retention and expansion. 🎯 What you will do - Trusted Advisor: Serve as a trusted advisor, guiding customers through onboarding and nurturing strong relationships. - Customer Engagement: Develop and maintain strong, trusted relationships with customers across the UK and Nordics, ensuring high adoption and satisfaction. - Retention & Growth: Proactively identify opportunities for upselling and cross-selling, working closely with sales and product teams to drive customer growth. - Project Management: Lead and manage ongoing projects, ensuring timelines and goals are met. Partner with Account Manager and Sales to manage Expansion and Renewals. - Communication & Follow-Up: Maintain regular, proactive communication with customers, providing updates, gathering feedback, and addressing any concerns. - Risk Management: Identify at-risk accounts and develop strategies to mitigate churn, ensuring customer retention. - Customer Advocacy: Act as a customer advocate within WorkFlex, providing insights to product and leadership teams to enhance our offerings. - Reporting: Track and report using our CRM (HubSpot) on key customer success metrics, including usage, NRR, satisfaction, retention & expansion. ⭐ What you need to succeed - You bring 2-3 years of experience as a Customer Success Manager in B2B SaaS, ideally with exposure to the UK and/or Nordics market and its dynamics. - Fluent English is a must; additional languages — particularly Swedish, Danish, Norwegian, or Finnish - are a strong plus. - You have excellent communication, organizational, and analytical skills. You excel at asking good questions to gain an in-depth understanding of the customer's needs and solve their challenges. - You thrive in a fast-paced, results-oriented environment. You are self-motivated and proactive, able to work independently in a fully remote team setup. - You have a good understanding of technology and different tools, including Excel and HubSpot. - Exceptional communication skills, with the ability to clearly articulate complex ideas and concepts. - Demonstrated project management experience, with the ability to lead and manage multiple projects simultaneously. - Strong problem-solving skills, with a proactive and solutions-oriented mindset. 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

➡️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. Your role in this mission: We're seeking an experienced German-speaking Account Manager to own renewals and drive expansion revenue across our existing customer base in the DACH market. 🎯 What you will do - Renewals: Own all renewal discussions end-to-end, ensuring packages are renewed on time with no revenue leakage. - Expansion: Identify and convert upsell and cross-sell opportunities across the entire portfolio, working closely with CS on adoption signals and with Sales. - Pipeline Management: Build and maintain a clear expansion pipeline with accurate forecasting and a defined next step for every opportunity. - Commercial Negotiation: Lead post-contract commercial discussions including package upgrades and contract amendments. - CS Collaboration: Partner daily with CSMs - use adoption data and health scores to prioritize and time expansion conversations. - Reporting: Track and report on NRR, renewal rates, and expansion pipeline using our CRM (HubSpot). ⭐ What you need to succeed - You bring 2-3 years of experience as an Account Manager or in a commercial Customer Success role in B2B SaaS, ideally with exposure to the DACH market and its dynamics. - High proficiency in both German and English. - Proven track record of owning renewals and/or upsell targets and consistently hitting or exceeding them. - Strong commercial instincts - you understand deal timing, negotiation levers, and pipeline hygiene. - You thrive in a fast-paced, results-oriented environment. You are self-motivated and proactive, able to work independently in a fully remote team setup. - You have a good understanding of technology and different tools, including Excel and HubSpot. - Exceptional communication skills, with the ability to clearly articulate complex ideas and concepts. - Demonstrated pipeline management experience, with the ability to juggle multiple deals and priorities simultaneously. - Strong problem-solving skills, with a proactive and solutions-oriented mindset. 🚀 Why join us at WorkFlex - Contribute to building the future of the fastest-growing HR tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors. - Competitive salary and VSOPs (Virtual Stock Options) to share in our success. - A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions. - Work from anywhere in a remote-only company and go on workations for up to 183 days a year. - Merit-based culture with substantial growth opportunities. - Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working. - Collaborative team culture where everyone's input is valued to shape sales efforts, approaches, and processes. We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.